Customer Reviews (20)
NIKA TAHERI
Not happy with the fact that the wood is damaged
⭐ ⭐ ☆ ☆ ☆ (2/5)
“We have received the fireplace, and it is functioning well. However, as shown in the attached image, there is damage to the wood.”
Feb 24, 2025
BRIAN SHEFTEL
Fantastic!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome Chair!”
Jan 25, 2025
Mikee Singco
“Thank you for your feedback, Brian! We're thrilled to hear you're loving the electric fireplace and chair. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
GAIL BANKS
Attractive Fireplace!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our fireplace. It was relatively easy to put together and fireplace box slid into place with no problems. Plug it in and sit back and enjoy your beautiful fire..”
Jan 19, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MILAGROS MORALES
Stone Electric Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful just as pictured. Easy set up recommend to family and friends.”
Dec 30, 2024
Ed Hadassah Kong
“Hello Milagros, We're so happy to hear that you're pleased with your Stone Electric Fireplace and that it met your expectations. We truly appreciate your recommendation to family and friends.”
MARIE CAIAZZO
Perfection!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“❤️ in love with the look of this Fireplace.
Just Perfect, so easy to put together. Looks Fabulous! It heats the entire first floor.”
Dec 29, 2024
Ace Bocanegra
“Thank you for your glowing review! We're so happy to hear that you're in love with your new fireplace. It sounds like it’s the perfect addition to your space, and we're thrilled that it heats your entire first floor while looking fabulous. We appreciate you taking the time to share your experience!”
LAUREN GALMISH
Perfect fireplace/TV stand
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was in the market for a TV stand and decided to look at electric fireplace style stands when I came across this one. It fits my 55” TV and space perfectly. I put it together with my mom. We struggled just a bit, but once we got going it was so easy to do. It was put together in no time. It did arrive in 2 different boxes. The fire insert and the rest of the fireplace casing. So far it, it seems well built when put together. Doesn’t feel flimsy at all. It was fun to decorate it for the Christmas season too.”
Dec 04, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ZANDI ROBINSON
Sei fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect and as imaged. Heavy yet easy to assemble.”
Dec 03, 2024
Ace Bocanegra
“Hello Zandi! Thank you for your review! We're so glad to hear that your Sei fireplace is exactly what you expected and easy to assemble despite its sturdy build. We appreciate your feedback and thank you for choosing Ashley!”
Ace Bocanegra
“Hello Zandi! Thank you for your review! We're so glad to hear that your Sei fireplace is exactly what you expected and easy to assemble despite its sturdy build. We appreciate your feedback and thank you for choosing Ashley!”
MARGARET WIMBERLY
Love this piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This was delivered in two large boxes. I’m a 57 yr old grandma and I was able to put it together easily. I absolutely love this addition to my living room.”
Nov 14, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JESSICA PUIGSCHAEFER
Stunning Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This sleek looking fireplace is very attractive. Keeps my living room warm n cozy. I like putting seasonal decorations on top. Its really lovely. Great purchase”
Nov 13, 2023
Satyam Sharma
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KODY ORRIS
SEI fireplace
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Looks nice! Assembly is not very difficult.”
Oct 17, 2023
Ju Allen
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
ALEXANDER SILVEIRA
Alex
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great piece my wife loves it”
Sep 22, 2023
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ZAKERY SAWYER
Great!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very easy to put together and it looks even better than expected!”
Jul 07, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
MARTIN MILLER
Good product, at decent price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Went together just fine... Not too difficult. Works well and looks good”
Mar 24, 2023
Manish Giri
“Hello Martin Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
LUCY SARMIENTO
Beautiful and functional
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This fireplace was nicer than expected. I gave it 4 stars because the fireplace had some issues fitting together initially, but when I contacted the company, they were very helpful and sent the replacement parts quickly. It warms up our big living room well. I'm very happy with the product and service I received.”
May 27, 2025
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
NICOLE HELTON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 27, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHRISTINE TRUOCCHIO
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely beautiful”
May 27, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DUANE DOUCET
Quality product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Top notch product and easy to assemble”
Jul 12, 2025
CAROLYN JONAS
Cozy electric fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this fireplace in our family room in Florida. It took the two of us less than an hour to assemble it.”
Aug 12, 2025
JESSY MERA
Simply elegant
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Package came in 2 pieces. Fireplace and mantle set up. Took 2 people a bit over 1hr and half. Big chunks made it easy to set up and not seem impossible. Orange flame color doesn’t change not change but does have a dimming effect factor. It was just what I needed.”
Sep 09, 2025
STEPHEN COBB
Excellent Item
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent item.”
Sep 05, 2025