Customer Reviews (6)
CHEYENNE VELASQUEZ
Not Happy
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“i loved the fireplace but it doesn’t work!!! it won’t turn on, i called the customer service but still haven’t replaced it yet.”
Apr 08, 2025
CATHERINE DAVIS
Beautiful Addition to any area
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This fireplace is so beautiful and gives off great heat. Even without the heat, I enjoy the "flames". It presents such a peaceful atmosphere and looks great in my living room.”
Jul 05, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Mikee Singco
“We're thrilled to hear how much you're enjoying your fireplace, Catherine! It's wonderful that you find it beautiful and that it creates a peaceful atmosphere in your living room. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
SUSAN BIANCA
A definite 10
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love it!”
Apr 16, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RAVIKANTHAREDDY SOMIREDDY
Looks good and fit for great room
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Yet to see all the options and settings”
Mar 12, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
DALE AUSTIN
Bookcase Fireplace
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s a nice piece. Smaller than expected but that’s my fault. Looks good and actually heats well!”
Oct 13, 2025
DENA TAYLOR
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Keep the light on without heat for ambience”
Sep 01, 2025