Customer Reviews (233)
CASANDRA NEAL
I Wish I Could Give It Zero Stars
⭐ ☆ ☆ ☆ ☆ (1/5)
“I had a Signature fireplace for three years that I had to replace because it started making a weird noise. The heat on that thing was amazing. I replaced the insert with this one and it sucks!”
Jan 28, 2025
MARISA PISTACCHIO
Accessory Fire Insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great in the Entertainment Center and fits perfectly.”
Mar 06, 2025
Ace Bocanegra
“Thank you for your wonderful review! We're so glad to hear that the accessory fire insert fits perfectly in your entertainment center and looks great. We hope it adds both style and warmth to your space!”
MARCIA UNDERWOOD
The perfect TV stand with fire place!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect! Delivery was right on time as well! Easy to assemble. We love it!”
Mar 04, 2025
Mikee Singco
“We appreciate your feedback, Marcia! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
LEONARDO CRESPIM
Beautiful but not a good heater
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice looking for the fire/flame effect.
It is a bit fast for my taste, but still nice.
The heater is not very effective. You need to be close and almost in front of it to feel the heater.”
Feb 28, 2025
Angelbert Casido
“Glad you like the look of it! Thanks for your feedback on the heater—it’s helpful for others to know. Hope you still enjoy the ambiance!”
JOSEPH DESOPO
Electric fireplace insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent merchandise.. good value”
Feb 27, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CONSTANCE BENNETT
Entertainment center
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It was ok, kinda disappointed in quality”
Feb 21, 2025
HAROLD MCGOWAN
Love it…
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice, easy build great look.”
Feb 13, 2025
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JOHN VANDEVENDER
For my Dorrinson 60" TV Stand
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I purchased the 23'' Electric Infrared Fireplace to go with my Ashley Dorrinson 60" TV Stand, it fit perfect and looks great! It quickly knocks the chill off the room!”
Feb 11, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Angelbert Casido
“That sounds like a perfect match! We're glad to hear it fits well and keeps your space cozy. Enjoy your fireplace!”
KAY STEELE
Just what I needed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“After searching the internet and ordering an insert that didn’t fit I was happy because the one I ordered from you was an exact fit. I am very satisfied with this fireplace insert.”
Feb 09, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARY GRAY
Wall unit
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new wall unit!!!”
Feb 07, 2025
Paolo Martin Bermillo
“Thank you so much for your amazing review! We're so happy to hear that you love your new wall unit. At Ashley, we're all about helping you create the perfect home, and we're thrilled it’s a great fit for you. Thanks for being a valued customer!”
DONNA STORY
Fire place entertament
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this. It looks so good in my house. It's not to big or to small. The price was great for it. I'm very pleased with it.”
Feb 05, 2025
Paolo Martin Bermillo
“Thank you so much for your wonderful review! We’re so happy to hear that the fireplace entertainment piece is the perfect fit for your home and that you’re pleased with the price and overall look.”
CHERYL BRADEN
Great purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fit perfectly into my cabinet replacing original unit that stopped working. Remote is sensitive enough can use from across room”
Jan 24, 2025
Ace Bocanegra
“Thank you for your great review! We're so glad to hear that the new unit fit perfectly into your cabinet and is working well to replace the original. It’s great to know that the remote works well from across the room too! We appreciate your feedback and thank you for choosing Ashley. Enjoy your new purchase!”
EILEEN SUBJECT
Very happy with purchase.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with product! Ordered to replace old insert that didn’t work anymore. Fits perfectly! Warms room nicely - delivery time was outstanding!”
Jan 22, 2025
Mikee Singco
“Thank you for your feedback, Eileen! We're so glad to hear that the product fits perfectly and warms your room nicely. It’s great to know that delivery time exceeded your expectations as well. We appreciate your support and hope it continues to be a great addition to your space!”
ULYSSES GUEVARA
Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fireplace was what I expected and was true to size.”
Jan 20, 2025
Mikee Singco
“Thank you for your feedback, Ulysses! We're so glad to hear that the fireplace met your expectations and was true to size. We appreciate your support and hope it continues to be a great addition to your home!”
ANNA SHROYER
Great fireplace insert!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this fireplace insert. We are happy with all of the options for both heat, flame adjustment and the timer. Gives off great heat as well.”
Jan 20, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANGEL METSCH
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Works well. Was very easy to install.”
Jan 20, 2025
Mikee Singco
“Thank you for your wonderful feedback, Angel! We're so happy to hear that you love your fireplace insert and that it was easy to install. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
TIFFANY ITALIANO
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect great!”
Jan 18, 2025
Ace Bocanegra
“Thank you for your feedback! We’re so glad to hear that everything is perfect and great. We appreciate your support and look forward to serving you again soon!”
ANTHONY REESE
We love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love the electric fireplace! It warms our living room space up great and it is relaxing. We had no idea how much we needed this and wish we had purchased it sooner.”
Jan 05, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
HEATHER MENARD
Love it instructions are vafue
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Instructions were vague. I have to take apart the whole thing to rotate the bottom 180 degrees.”
Jan 04, 2025
Bryan Florendo
“Thank you for taking the time to leave us a review about your order. We’re glad to hear that you love the product! We apologize for the vague instructions and the inconvenience of having to take apart the piece to rotate the bottom. Your feedback is important to us, and we’ll be sure to review the instructions to improve clarity for future customers. If you have any additional feedback or need assistance, please email us at solutions@ashleyfurniture.com with the subject line "Attention BF." We're here to help. Thank you for choosing Ashley!”
CINDY ASTORE
Electric Infrared Fireplace Insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nicely build and design. Looks great in the den! Fits perfect in entertainment center”
Jan 02, 2025
Ace Bocanegra
“Thank you for your wonderful review! We're thrilled to hear that the Electric Infrared Fireplace Insert fits perfectly in your entertainment center and looks great in your den. We truly appreciate your feedback and are so glad to have you as a customer. Enjoy your cozy new setup!”
RACQUEL CATTENHEAD
Ty stand
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I thought it was higher than it looked but I’m enjoying it”
Dec 29, 2024
Diza Dagunan
“We appreciate your feedback, Racquel! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
MARK XANDER
Great accent. Looks great and works even better
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great insert and works very well”
Dec 27, 2024
Ace Bocanegra
“Thank you for your review! We're so glad to hear that the insert looks great and works even better. At Ashley, we strive to offer functional and stylish products that enhance your home. We truly appreciate your feedback and thank you for being a valued customer! Enjoy your new accent piece!”
PATRICE FEIGEL
Ashley
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent product”
Dec 13, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LAUREL HARRIS
Excellent quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I get lots of compliments, everyone likes the brick background. It really looks nice and warms up very quickly.”
Dec 12, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RUTH EASH
No regrets!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really love this little fireplace. I have it in my cold drafty basement that's about 800 square feet. I spend a lot of time there in the evenings and this keeps it nice and warm without me having to crank the furnace up. Love that it has a timer and that the heater and "fire" work independently. Great purchase.”
Dec 12, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TERESA BYLER
Perfect replacement fireplace!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this fireplace! I bought it to replace the original one that burned out. The part that is inserted into the hole is 21 9/10 x 20. There is a piece of trim that is wider at the front edge to cover the gap. We love it!”
Dec 09, 2024
Ace Bocanegra
“Hello Teresa! Thank you for your wonderful review! We're so happy to hear that the fireplace is the perfect replacement and that you're loving it. It’s great to know the trim fits well and covers the gap. We truly appreciate your feedback and are thrilled you're enjoying your new fireplace!”
JEAN SENERCHIA
My project.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it but when I purchased it I didn’t know I had to put it together myself. I thought I was buying it from the Ashley store. But I love it anyway.”
Dec 05, 2024
Ace Bocanegra
“Hello Jean! Thank you for your feedback! We're glad to hear that you love the item, though we apologize for any confusion regarding the assembly. We truly appreciate your understanding and are happy to know you're enjoying your purchase!”
NELSON RIVERA
Great 👍🏼
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“On floor model, the tv stand was a little bit scratch but not that noticeable. Overall, it’s a nice piece. The fireplace was already installed with the tv stand.”
Dec 05, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DOROTHY HORNSBY
Love this fireplace!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fantastic!!!!! Bought the tv cabinet a couple months ago. Decided to get the fireplace insert. Ordered it online and it was here in 2 days!!!!! Fits perfectly! Easy to install and operate. It’s so perfect.”
Dec 03, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JOHN SEARLE
Nice
⭐ ☆ ☆ ☆ ☆ (1/5)
“Nice, fits perfectly in my living room”
Nov 13, 2024
Bryan Florendo
“Thank you very much for your review! At Ashley, we bring you styles so you can build the home you envision. We’re thrilled to hear that the piece fits perfectly in your living room. Thank you for being a valued Ashley customer!”
JERRY MCNERNEY
Product showed up on time and no issues
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Arrive on time. No issues”
Nov 11, 2024
Angelbert Casido
“Thank you for sharing your feedback! We're glad to hear everything went smoothly and that your delivery arrived on time.”
EMILY SICINSKI
A classy touch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful piece!”
Nov 07, 2024
Ace Bocanegra
“Hi, Emily! Thank you for your review! We're so glad to hear that you find the piece beautiful and that it adds a classy touch to your space. We appreciate your feedback and hope it continues to enhance your home!”
ROBIN SOWARDS
I love it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love it but I wish I’d bought one a little bigger.”
Nov 01, 2024
Angelbert Casido
“Thank you for your feedback! We’re glad to hear that you love it, and we appreciate your honesty about the size. Enjoy your purchase!”
JUDY BARNES
Cozy Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“New Fireplace insert”
Oct 23, 2024
Bryan Florendo
“Thank you for your review! We’re thrilled to hear that you’re enjoying your new fireplace. At Ashley, we strive to help you create a cozy and inviting home. Thank you for being a valued customer!”
PETER MUELLER
Cozy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fits very nicely, the heat is very strong and powerful, looks very nice too the brick looks very real.”
Oct 16, 2024
Mikee Singco
“Thank you very much for your positive review, Peter! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LINDSEY TAYLOR
Beautiful and sturdy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and sturdy”
Oct 06, 2024
Mikee Singco
“Thank you for your wonderful feedback! We’re so glad to hear that you find your fireplace both beautiful and sturdy. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
RONNIE DIXON
Perfect.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very realistic.”
Sep 14, 2024
Mikee Singco
“Thank you for your feedback, Ronnie! We’re thrilled to hear that you find the fireplace insert very realistic. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
AMY CONCHILLA
Great TV stand with fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the look off this TV stand and fireplace. The directions were hard to follow for the fireplace insert, but I was able to figure it out.”
Sep 06, 2024
Mikee Singco
“Thank you for your feedback, Amy! I’m delighted to hear that you love the look of the TV stand and fireplace. I apologize for the difficulty you experienced with the directions for the fireplace insert, but I’m glad you were able to figure it out. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
PAULA KEISTER
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful piece of furniture”
Aug 27, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TIFFANY DUPRE
Love this!!! Go buy it now!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this!!!! Would buy this a 1000 times over it warms the whole room love the remote love the wood burning affects. I seriously want one in every room!!!”
Aug 24, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Entertainment Accessories Electric Infrared Fireplace Insert! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
JODI BUCHANAN
Great bargain and very attractive piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to put together if you take your time. The barnwood appearance is a nice contrast to our "wood plank" flooring.”
Aug 18, 2024
Paolo Martin Bermillo
“Thank you for your fantastic review! We’re delighted to hear that you find the piece both a great bargain and an attractive addition to your space. It’s wonderful that the barnwood appearance complements your wood plank flooring so well. We’re glad you found the assembly process straightforward, and we appreciate your thoughtful feedback. At Ashley, we aim to provide stylish and functional pieces that enhance your home. Thank you for being a valued customer, and we look forward to serving you again!”
Paolo Martin Bermillo
“Thank you for your fantastic review! We’re delighted to hear that you find the piece both a great bargain and an attractive addition to your space. It’s wonderful that the barnwood appearance complements your wood plank flooring so well. We’re glad you found the assembly process straightforward, and we appreciate your thoughtful feedback. At Ashley, we aim to provide stylish and functional pieces that enhance your home. Thank you for being a valued customer, and we look forward to serving you again!”
EVANGELINA ESTRADA
Excellent service very fast delivery
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very satisfied”
Aug 15, 2024
Mikee Singco
“We’re thrilled to hear that you’re very satisfied with your infrared fireplace, Evangelina! Your satisfaction is our top priority, and it’s great to know you’re enjoying your new addition. We can't wait to welcome you back for your future furniture needs!”
LISA KIZZEE
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice. Works as described. It even throws off real heat.”
Jul 28, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SARAH DAVIS
Love this
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice, works great and looks wonderful”
Jul 23, 2024
Mikee Singco
“Thank you for sharing your positive experience with our Electric Infrared Fireplace, Sarah! We can't wait to welcome you back for your future furniture needs!”
JACK SHANNON
Impressed and two thumbs up
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I purchased this electric fireplace insert for a previously purchased Ashley TV console. I wanted a perfect fit and that is exactly what I got. Not a huge fan of electric fireplaces but I was pleasantly surprised and even impressed by the functionality of this insert. I didn’t purchase it as a heat source and received it in July so I can’t really comment on how the heater works. Fast delivery and no damage. Highly recommend.”
Jul 19, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LAURIE CHASE
Fire place
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to install”
Jun 29, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Entertainment Accessories Electric Infrared Fireplace Insert! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
JUDY BROYLES
Very satisfied
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it!!! Went together fairly easy and it looks great!!!! Delivery was effortless and right to my door!!!”
Jun 21, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Entertainment Accessories Electric Infrared Fireplace Insert! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
SUSAN ROLL
Poor quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cabinet it was supposed to come in arrived in a box and broken. Will need to return.”
Jun 15, 2024
Ian Frederick Flores
“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the subject line state “Attention Ian F” and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”
MARIA ESPADA
Happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great nice fit works great I’m glad to have brought it”
May 27, 2024
Mikee Singco
“Thank you for sharing your positive feedback, Maria! It's wonderful to know that you're pleased with your purchase and that it's meeting your needs. We appreciate your support and are glad to have you as a valued customer.”
LEROY SWINEHART
Great item
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great fit in the cabinet, easy to install”
May 06, 2024
Mikee Singco
“Thank you for your feedback, Leroy! We're thrilled to hear that our product is a great fit for your cabinet and that it was easy to install. We can't wait to welcome you back for your future furniture needs!”
DENNIS WEGMAN
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s a very nice piece of furniture for the money. It instructions was very well written and did not take long at all to put together.”
Apr 29, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANN ROBERTS
Fireplace insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Seems to working well. It’s in a large room and keeps it somewhat comfortable. I’ll know more on a chilly, raw day.”
Apr 14, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ROBERT MCGUIRE
Realistic Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to assemble.”
Apr 10, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
WILLIAM SCHINSTINE
Awesome little fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome little fireplace”
Apr 07, 2024
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for choosing Ashley!”
LINDA NELSON
TV stand with electric fireplace insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It looks good and it keeps me warm”
Mar 25, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JOHNNICE GOLFIN
Love it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Once turned on, its beautiful”
Mar 18, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANTONY FERNANDES
It's amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is something new first time we bought. Looks great as if the real fire is going on.”
Mar 04, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JANICE RIFFLE
Easy way to heat and still look old fashion..
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it. It seems natural, like a real fireplace.”
Mar 04, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JANICE HARE
Worth the money
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality and keeps my room warm”
Feb 28, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TY JONES
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality and a very nice well made unit”
Feb 24, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
FLORENCE ROPER
W100-101 fireplace insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to install & nice features”
Feb 14, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
NANCY MCSWEENEY
Beautiful... Fit my television stand perfectly
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fit perfect!”
Feb 07, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DEBORAH NORMAN
Realistic Fireplace Insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely the best looking insert for fireplace. Plus will heat up if want heat on very fast!”
Feb 07, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JOHN KIRTLEY
Great product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product easy assembly”
Feb 05, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Perfect fit!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I even got a delivered a day early! I took the back off of my TV stand and it slid right in. I fitted the brackets and turned it on. It was so easy. I had bought my TV stand 7 years ago and did not get the fireplace insert. I am so glad I did. Now. My husband has a Ashley TV stand with a larger fireplace so I wanted my own. We don't watch the same shows”
Feb 04, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CAROL HOLLAND
fireplace insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It looks great and warms the room quickly!”
Feb 04, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KIM ROBISON
Worth the money!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it!!! Fast shipping.”
Feb 03, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SUE ROMAN
Great piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Works really well heats the room”
Feb 02, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JOHN VANLEEUWEN
Realistic
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“looks like the real-deal!
solid construction”
Jan 29, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
EVONNE CHAMBLISS
Very Satisfied
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. Very beautiful and bright design. Works great.”
Jan 27, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SUSANNA CARBAUGH
Tv stand with fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it looks great and heats up my family room”
Jan 24, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MIRIAM JOHNSTON
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Works great! We are really enjoying the warmth and ambiance it brings to our bedroom. Next best thing to a real fireplace. So glad we made this purchase.”
Jan 24, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RAMON CAZARES
Electric Fireplace Insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Heats my entire home I have to turn it off at night because it gets too hot. I highly recommend it.”
Jan 22, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARIA STOUGHTON
Great purchase.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it ! Warms up our movie room nicely.”
Jan 20, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARLYS IVERSON
Love the ambiance!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fits great in our sunroom.”
Jan 19, 2024
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for choosing Ashley!”
DAWN LEWIS
Perfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Exactly as pictured and provides an excellent heat source. Easy to install.”
Jan 18, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TERRY ALEXA
Disappointed
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Was disappointed in the finish and after put together it looks kind of cheap. The fireplace insert is nice however and like the features of it.”
Jan 15, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order! We appreciate the feedback. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
THERESA RICH
Keeping warm
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s adorable and let’s out hot air. Warms the room nicely”
Jan 14, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JUSTIN ANDERSON
Love the rustic look of this fireplace and stand!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We purchased this tv stand without the fireplace insert and since then we regretted our decision. 2 years later my wife reminded me of the fireplace again so we finally got it ordered and installed. We both love the looks and function of it. No complaints.”
Jan 12, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PAUL CAETANO
Worth the investment
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Little tricky putting it all together and the fit (cabinet doors) not 100% perfect but all in all good purchase”
Jan 10, 2024
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
RONALD HANSEN
Fits in our Ashley entertainment center
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We are surprised at how well this insert works
. We have a small living room & it keeps it nice & toasty. It’s about 2” shorter than our opening, but that’s doesn’t bother us & we may end up putting some framing around it. I’m 68 year old female & put it in myself, it was fairly easy for me to do.
The fan isn’t so loud that it interferes with the TV.”
Jan 09, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
KAITLYN MCKEE
Great Product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The fire place instead is great, out out great heat and looks really nice as well!”
Jan 08, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SANDRA SWANSON
Electric Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice Fireplace.”
Jan 04, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LYNDA RINEHART
Great insert.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fit perfectly in my console. Looks great, just like a live fireplace. Works good in warming my living room. Very pleased.”
Dec 29, 2023
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RICARDO RODRIGUEZ
Happy customer
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great in my living room, good quality the fireplace works well, happy customer here”
Dec 24, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
NICHOLAS MOON
Ouch
⭐ ☆ ☆ ☆ ☆ (1/5)
“Paid for delivery and assembly that I wasn’t given a choice about and didn’t get door delivery or assembly…”
Dec 19, 2023
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AA” and in the body of the email include your order information. We'd be happy to help.”
BJORN BONILLA
Great fire place.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It looks very cool at night.”
Dec 14, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BETTYJEAN PARK
Adds the perfect ambiance!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Looks like a real fireplace! Fits well into the Entertainment Center. My only concern is it came assembled in our new entertainment center and is not secured in the cabinet. When manually using with the buttons on the front it moves back into the cabinet and needs to be readjusted each time.”
Dec 12, 2023
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JOYCE ANN EVERETT
Great heater
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Unit operates perfectly.”
Dec 12, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
HOLLY MCCLURE
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect fit for replacing my old 9 year old one. Shipping was fast as well. Just in time for this cold front to come through.”
Dec 11, 2023
Katie Hand
“We appreciate your feedback, Holly! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
PHIL KAUFFMAN
FIRE PLACE INSERT
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We reLLY LIKJE THE FIREPLACE VERY MUCH. EASY TO INSTALL .”
Dec 04, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATHERIINE AGER
from Ashley store to my home
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Ashley, you saved me $1000. All I had to do was buy this fireplace and inserted into my TV stand. what a bargain”
Nov 30, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PATRICIA TAYLOR
Fireplace console
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I like the piece but was very disappointed on how hard it was to put together. I thought buying from a furniture store that it wouldn’t be in so many pieces.”
Nov 27, 2023
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AA” and in the body of the email include your order information. We'd be happy to help.”
DIANE COLLINS
Fireplace invert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Can’t wait to get it put in the entertainment piece”
Nov 22, 2023
Ju Allen
“We appreciate your feedback, Diane! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
WILLIAM STUART
Fireplace insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this insert great quality for price”
Nov 17, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TRACI ROSKE
Love the ambiance and heat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This fireplace makes customers feel right at home while in the lobby.”
Nov 16, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GLEN SCHEIBEN
Fireplace for Entertainment Center
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this fireplace. I have an Entertainment center that didn’t have one in it. This fit like it was made for my Center. All I had to do was slide it in plug and play. 👍🏻👍🏻👍🏻👍🏻👍🏻”
Nov 15, 2023
Katie Hand
“We appreciate your feedback, Glen! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
RANADA WOOD
Fire place
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it and it looks fabulous in our livingroom it make it so warm and cozy even if we don't put the heat on we can run the fire place and it looks great on a chill movie night”
Nov 07, 2023
Katie Hand
“We appreciate your feedback, Ranada! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
LORETTA GALLOWAY
Happy, happy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very well pleased with this purchase. Looks really nice also compared to some I seen.”
Oct 29, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TAMMIE EDWARDS
Love my new fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's awesome heard my whole living room”
Oct 23, 2023
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LAURA MCGINNISS
Love my fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect fit!! And provides great heat!! Looks amazing!!! Very happy”
Oct 23, 2023
Jamarai Moore
“We appreciate your feedback, Laura! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
DEANNA CAMPUZANO
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Have it on the lowest setting and it's the extra bit of warmth needed”
Oct 21, 2023
Shubham Chauhan
“ammalczewski@yahoo.com”
DARCELLE OLIVER
Just what we’re looking for
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect and no mess …beautiful to look at”
Oct 15, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JENNIFER BOBERSKY
Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice fire, look realistic. I love that the fan is not loud when watching tv.”
Oct 04, 2023
Shauvanda Brown
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BENEDICTE PROCELL
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love all the options for temperature and brightness of flames, and the timer is a great feature!! This is beautiful and makes the living room super cozy. The cabinets are also spacious and useful!”
Aug 20, 2023
Ju Allen
“We appreciate your feedback, Benedicte! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
CHARLOTTE BURKS
Beautiful !!!!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's beautiful just what I was looking for thank you”
Jul 28, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
CRAIG HANNUS
Beautiful! We love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This unit is everything and more! Easy to put together, came packaged well and carefully. We love using it in the evening without the heat and to add ambiance to our living room. The color is perfect and I love the cabinet spaces for decor and storage. It’s been a beautiful addition to our home.”
Apr 21, 2023
Manish Giri
“Hello Craig Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
LIZBETH PEREZ
Great price beautiful piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very beautiful piece gives off a lot of heat. Easy to put together.”
Apr 19, 2023
Manish Giri
“Hello Lizbeth Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
JAMES MATULIS
Love the look of the unit
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loved the way they delivered it when i wasn’t home and I’m 72 bought it in house by myself and then put together by myself very happy”
Apr 16, 2023
Manish Giri
“Hello James Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
DIANE ALONGE
Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Easy to use, looks nice!”
Apr 11, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
KAREN WILMOTH
5-STAR Couldn't be more pleased!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is perfect for what I needed. Thank you for having it in stock!”
Apr 10, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
IVORI COGDELL
Nice addition to an already great entertainment center
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Freaking love it! Our home was built in the 80's and does not have duel zone heating. It does a great job heating and looks very nice. Make sure you have an outlet or power strip tht can accommodate 120watts of voltage or else it may trip”
Apr 03, 2023
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
WILLIAM TAYLOR
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect for console”
Mar 04, 2023
MAHMOUD ABDELMOBDY
Very nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very good I like it”
Mar 01, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393.Thank you, Review Team ”
THERESA GALIOTO
Great value for the price. I love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It fit perfectly in my entertainment center and the look is beautiful! Great value for the price!!”
Feb 16, 2023
Erica Mcfadgon
Awesome fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great fireplace”
Feb 15, 2023
KEVIN WINTERS
Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it would definitely recommend”
Feb 15, 2023
SYEDA ALI
Fireplace insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Ali was good he explained to me all futures about product”
Feb 14, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 800-240-3440.Thank you, Review Team ”
STEVEN PARKER
Excellent Purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are enjoying the Fireplace Insert. It is a very attractive addition to the entertainment furniture and the living area. Was very simple and easy to install. The fit is perfect and it's quiet. Remote control functions are simple and easy to operate. The best function for us is the ability to have the real look of a fireplace, but on the "no heat" setting. It heats perfectly, however, we prefer the beautiful fireplace appearance only.”
Feb 13, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393.Thank you, Review Team ”
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393.Thank you, Review Team ”
KAREN WOLVIN
Awesome!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“In a word, awesome!”
Feb 05, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
ROSEANN WAMSLEY
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it !!!!!”
Jan 04, 2023
JERRY SANCHEZ
Enjoy my purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“No pics I have to put spacers on each side but other we really. Like the unit.”
Dec 30, 2022
SHARON VOIT
Great heater.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a great heater. The temperature settings and brightness settings make this a very versatile unit. It actually works and I have had units that don’t.”
Dec 24, 2022
JUNE EDWARDS
Other than that it's great
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Too many boxes I should have paid for you guys to set it up.”
Dec 23, 2022
JAY NAGLE
A realistic looking fire.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it! It actually has the flame look I was looking for. It fits in beautifully with my holiday décor”
Dec 08, 2022
SHANNA PEDERSEN
Best entertainment center ever
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is the best investment I have made for my home!”
Jul 17, 2022
DARREN RAGLAND
Quality time!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Fireplace insert is a great addition to our entertainment center.
We love spending time together enjoying our family room!”
Jul 02, 2022
STEPHANIE WALKER
Great product!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It looks really great in the space- looking forward to testing it out as the months get cooler- but love that we can just turn on the light for ambiance.”
Jun 21, 2022
Irfan Haider
“Thank you for your valuable feedback. Please feel free to reach back out to us at ReviewFeedback@Ashleyfurniture.com if you need any further assistance.”
Prabhjot Prabhjot
“Thanks for sharing your valuable feedback with us, We are pleased to know that you like the item. We will love to assist you if you have any other questions please reach out to us at ReviewFeedback@Ashleyfurniture.com ”
ASHLEY REYES
Entertainment center
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love this entertainment center”
Jun 05, 2022
Traciann Lewis
“Thank you for your feedback on your entertainment center and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
JEFF PHILLIPS
cozy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“very nice love the brick wall and the flames look real. Keeps the room nice and warm.”
May 19, 2022
SCOTT HOENSHELL
It is great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love it. Not to difficult to put together”
May 18, 2022
Nitin Sharma
“ Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
JILBEN VILLANUEVA
Warm sweet Home
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Perfect with the stand I purchased”
May 14, 2022
Irfan Haider
“Thank you for your valuable feedback . Please feel free to reach back out to us at ReviewFeedback@Ashleyfurniture.com if you need any further assistance.”
HAROLD MESSNER
Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to install came with a Remote control works great”
Apr 21, 2022
SANDRA COURCHESNE
Entertainment center
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it and easy to put togethet”
Apr 20, 2022
Prabhjot Prabhjot
“Thanks for the review”
DONALD MARX
It's awesome
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love ot. Ver relax andsspppthimh”
Apr 14, 2022
Irfan Haider
“Thank you for the Feedback. Please feel free to reach back out to us at ReviewFeedback@Ashleyfurniture.com if you need any further assistance.”
PAMELA TURNER
Fireplace insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my fireplace insert, it heats my room nicley”
Apr 11, 2022
SHARON ROONEY
Happy for the most part disappointed that it’s peeling
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my purchase! Unfortunately I’ve noticed it is peeling in a few spots already not sure what to do about it”
Mar 29, 2022
Gayle Galusha
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you. Please email us at reviewfeedback@ashleyfurniture.com and provide your contact information, sales order number, a copy of your review, relevant photos and our team will reach out to you as soon as possible.”
ELIZABETH WOLF
Great insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It fit beautifully!!”
Mar 28, 2022
CHASADIE REYNOLDS
I love it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great buy 🙂”
Mar 25, 2022
KATHY MOESLEIN
Love it ! ❤️ Looks beautiful in my living room !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it ! Looks beautiful in my living room !!❤️
A little complicated to put together !”
Mar 21, 2022
TAMMIE SALAZAR
Electronic fire place
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this fire place w/remote control. We’ve had several like this over the years, but have like this one the most!”
Mar 20, 2022
KRISTINE SHARP
Our New Entertainment Center
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it. Had a great time assembling it. It looks great and gives us loads of storage.”
Mar 16, 2022
MEDINA MUHAMMED
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very good it’s really nice”
Mar 16, 2022
AGATHE MPONAMINGA
Very pleased
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wonderful product.
Definitely recommend it”
Mar 12, 2022
BONITA FRANKLIN
Outstanding!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This unit adds a wonderful ambiance to my living room!”
Mar 06, 2022
ROGELIO QUINTERO
Makes the room fee like it has a real fireplace.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice look. Easy to operate.”
Mar 04, 2022
DEBRA CALDWELL
Disappointed!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cheaply made ! Unimpressed!”
Mar 02, 2022
Trevor Garmon
“Thank you for reaching out to us. We are extremely sorry about the experience you had. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the Sales Order number, full name, e-mail address, phone number associated with the order and a copy of the review. We want to make sure this situation gets addressed promptly.”
CONNIE AUSTIN
Wonderful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this product. It looks and works great.. the instructions were easy to follow and I put it together myself in just about 4 hours”
Mar 02, 2022
DIANA HANSEN
Would recommend buying this insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am very happy with my new fireplace! Very easy to install and provides a lot of heat and makes my room warm and cozy.”
Feb 04, 2022
JAN SHRUM
A must have
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s great. It heats an entire floor of our small house in no time at all and it looks great.”
Jan 18, 2022
CYNTHIA RANIO
Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the fireplace”
Jan 15, 2022
JAMES NULPH
Warm and Pretty
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is the most realistic looking 'fireplace' I've seen. Heater is super warm and efficient. Looks very pretty. Really enjoying this!”
Jan 10, 2022
REBECCA LEWIS
Exactly what we needed.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Heats great and look stunning.”
Jan 08, 2022
JOHN SCHMIDT
Lots Of Heat
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This unit does generate a lot of heat. Fits perfectly into my Ashley Sommerford TV stand. Gave it four stars because the minimum heat setting is 71 degrees.”
Jan 05, 2022
STACY WIEBE
Great Addition
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It looks great in my Bellaby Entertainment Center. Was easy to install and keeps my living room warm during the cold Midwest nights.”
Jan 03, 2022
JOSEPH MARTINISI
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Elegant and easy to install”
Jan 01, 2022
TIFFANY BAIROS
Wonderful purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this piece! My husband put it together in a few hours, it looks very nice and the fireplace gives off some nice heat. Makes my living room much cozier. Very happy with it!”
Dec 20, 2021
AMBER FARR
Great electric fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great and warms the house! My only minor complaint would be that the heat settings only go in increments of 4 degrees.”
Dec 12, 2021
SAM MORRIS
Looks nice, but rattles a lot
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The insert looks really nice, but when I turn on the heater, it has a very loud rattle. It's not clear to me what is loose, so I have no idea what needs to be tightened up.”
Dec 08, 2021
MALISSA PEABODY
Fireplace inser
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to install, nice features with timer. Love it.”
Dec 07, 2021
STEPHANIE VALCARCEL
Fireplace tv cabinet
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very nice addition to our home. Keeps the feeling of real fire and heats nicely. Very rustic looking and easy to build. One door was clearly scratched but other than that we like it.”
Dec 06, 2021
KRIS STROLENY
Love my entertainment center!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my entertainment center and fireplace! It was relatively easy to put together and looks fantastic!”
Dec 05, 2021
LUCINDA ZACHRICH
Very attractive. We love them
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love using these ashley inserts in our fireplaces we build.”
Dec 02, 2021
EDWARD BITTNER
Magnifique
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Burns wonderfully. Sits great in our living room.”
Dec 01, 2021
VIVIAN ALT
Love it !!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We absolutely love it . It’s beautiful and gives out a lot of heat . We are thrilled with our purchase .”
Nov 26, 2021
Stephanie V
“Thank you for your feedback on your fireplace insert and we are glad you like it! I would also like to thank you for being an Ashley Furniture Customer.”
SUSAN FINLAY
Electric Heater
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to setup. Keeps room very warm and cozy.”
Nov 20, 2021
MARIENNE WALKER
Very warming
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am really enjoying my fireplace.”
Nov 20, 2021
GREGG CRABILL
Very nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the fireplace addition. Simple set up. The heater is awesome on this, warms our whole living room !”
Nov 16, 2021
SHELBY ZEHNER
Cozy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just a bit of cozy for my Florida home”
Nov 08, 2021
KIMBERLY PAYNE
Kim Marcelle
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I Love it!!!!! Beautiful”
Oct 10, 2021
Stephanie V
“Thank you very much for your feedback and I am very happy that you like your fireplace insert! Also, on behalf of Ashley Furniture, I want to thank you for being a loyal customer.”
CONSTANCE SHAW
LOVE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Simply love it”
Sep 13, 2021
SHIRLEY BROWN
Nice
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It looks nice”
Aug 22, 2021
TORI HINOJOSA
I would definitely recommend this entertainment center!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our fireplace insert entertainment center. Very sturdy, stylish and plenty of room for items!”
Aug 12, 2021
MARIA MENDOZA
I would definitely recommend it!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We have not turned it on at this time. But we love it and looking forward in using it during winter ❄️”
Jul 24, 2021
LORI VIVIANO
TV stand
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the entertainment stand”
Jun 30, 2021
CURTIS JR
Great Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great fireplace. Works well and blends in perfectly.”
Jun 23, 2021
FRANK ORSZULAK
Recommend Ashley !!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love the cabinet and fireplace!!!!”
Jun 02, 2021
VALORIE PERSYN
Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The logs and flame look amazingly real. I love it! Many compliments have been given.”
May 25, 2021
SIMONE ZABARTE
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the set. Just right !!!
Great price. Easy to put together”
May 21, 2021
SHARON STUART
Awesome fireplace!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it!!! Fit perfect and looks beautiful with the Mayflynn TV Stand and it leaves our home feeling nice and comfy on chilly days. Makes us never want to leave home...It’s exactly what we needed.”
Apr 03, 2021
TRACY GRIFFIN
Better than the original heater that came with the mantal
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this fireplace insert!
The first was not 100% but with the black insert and a black manual, its really had to tell.
The room heated up fairly quickly, our furnace is broken, so this made us very happy.”
Mar 27, 2021
IRMA BACA
Luv it!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s great!!”
Mar 14, 2021
LINDA WEEKS
Fireplace insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Exactly what we needed fits well the original unit quit after 6yrs hope this one holds up as long”
Mar 02, 2021
WAYNE RUHL
Fireplace Insert
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We like it and it provides a decent heat supplement but the fan makes a little more noise than I was expecting.”
Feb 18, 2021
GLORIA MARTINEZ
Fireplace TV stand
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I freaking love this stand. The fireplace is also radiating heat and adds a nice touch to the visual effect. The element has a timer invade you get too comfortable and fall asleep.”
Feb 18, 2021
ROBERT COMO
Perfect fireplace.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Looks great.”
Feb 13, 2021
CHERYL FORRESTER
Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it if I had the rest of it to go with it”
Feb 11, 2021
JULIA TRINER
Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I only received the fireplace so far, but it definitely heats up a room quickly, and it looks really nice!”
Feb 10, 2021
LORETTA TERRY
Electric Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice. Fits into my cabinet just fine.”
Feb 08, 2021
LIONEL CLARK
Fireplace inset
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Works great easy remote”
Feb 01, 2021
CAROL FLOOD
Electric Fireplace Insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It works great!”
Feb 01, 2021
MICHAEL LABIG
Great!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it, and have used it quite often! I would recommend this product to anyone. The remote is awesome, with many settings available to make your living space comfortable.”
Jan 12, 2021
LINDA MILLER
My fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very pleased with my new fireplace. I bought one when I got my entertainment Center,and this one is even better. This one has a better heater and thermostat that works great.”
Jan 11, 2021
BELINDA YANTIS
Top grade...
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it, great piece of furniture...Would buy 3 more.”
Jan 06, 2021
GARRETT WILLIAMS
Good; but remote broken
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The remote control does not work -- even with replaced batteries. Otherwise the fireplace insert is wonderful”
Dec 20, 2020
JOHN AUTRY
Fire place insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it and fit perfectly”
Dec 07, 2020
JEFF COOPER
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product”
Dec 06, 2020
TRISHA THEMAS
LOVE!! 💕
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Pretty easy to put together and makes my home cozy and warm!!”
Nov 17, 2020
NORICKA GREYER
Entertainment Unit with Fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The entertainment unit with the fireplace is awesome. Love it. Has changed the temperature of the room.”
Nov 12, 2020
MISSTONI SMITH
Awesome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it. It warms the entire townhouse”
Oct 30, 2020
JOHNTEL CLARK
Hassle Free
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very fast hassle free delivery.”
Oct 29, 2020
BRITTANY NOLTE
Fireplace insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It provides a nice ambiance to my home and the heater works great!”
Jun 22, 2020
KRYSTAL FAVALE
Good heat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Tested it out and it kicks out good heat. Just wish we had received the rest of the entertainment system..”
May 28, 2020
GINA LETIZIA
So worth it!!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love this thing!! We bought it in the summer so I haven't used the fireplace but its nice especially when its in the tv stand.”
May 26, 2020
LYNN HARVEY
fireplace
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“but it would be nice if I had the other part that came with it. It is very nice though.”
May 04, 2020
DEBRA YOUNG
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it. It is easy to install, creates a wonderful ambience and is functional by heating up the whole room.”
Jan 13, 2020
BOB KNIGHT
it's good...
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“sorry I bought it... the girlfriend just lies in front of it all the time... lol...”
Jan 01, 2020
marlene cipriani
Love it.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love our new console with fireplace insert. Sturdy and funcional.”
Dec 16, 2019
DENISE PUNZEL
Fireplace insert for tv stand
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Haven’t used it yet since the table it fits into was broken in shipment and we are waiting for a replacement part. I would have preferred to return the whole damn thing but I was told that since I ordered it from Ashley.com I could not return it to the store for a replacement. I will never order online again due to this mess.”
Feb 04, 2025
VICTOR DAVIS
Received wrong fireplace and parts was missing
⭐ ☆ ☆ ☆ ☆ (1/5)
“You sent the wrong fireplace. We ordered the fireplace with the doors and not the glass so we was highly disappointed, and one of the bookshelves was missing and parts was missing of swell”
Feb 08, 2025
KRISTINA LEONE
Nice, but silent….. no cracklin’
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The description reads “…cozy, craklin’ fireplace without hassle of cleanup.” Where’s the “cracklin”?? The one I received, doesn’t crackle!”
Mar 11, 2025
JEREMY KREISS
Do not buy!!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Buttons melted from overheating the first time I used it for more than 30 minutes, right after buying it, but Ashley refused the return. $200 wasted...”
Apr 04, 2025
GINA BERGER
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 13, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
HASAN ALBEER
The great fireplace 😍
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s Great Elc. Fireplace :) so beautiful 🤩
And so easy to install it.”
Apr 20, 2025
RAUL SALAS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome, just what I was looking for.”
Apr 22, 2025
KIRHA QUICK
Why is the cord short?
⭐ ☆ ☆ ☆ ☆ (1/5)
“Is there a -1? The product it’s self is great. The cord is too short. I have to have the insert sit outside the fireplace or hire someone to move the outlet. Use an extension cord you say? I’d love to but that’s a fire hazard!”
Apr 30, 2025
Ian Frederick Flores
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
TERESA BRIXEN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 05, 2025
MARTHA AZAR
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 14, 2025
CHUNHAN LIU
Won't regret it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thanks to the customer support reps, for anyone curious, a 65" TV does fit into this stand. Pretty easy to assemble, and not that heavy to move solo. You might need someone if you have carpet, but on hardwood, it slides pretty easily. By far, the best deal on a full entertainment center.”
May 25, 2025
TERESA OTERO
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The fireplace stand could have been a little taller it's extremely short”
May 26, 2025
ANETTE DORLANDO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 15, 2025
JESSICA PERKINS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 24, 2025
RICHARD OR JANIS CONRAD
Painful process dims the value of the product.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The product deserves better than a 3. but the delivery process is barely a one---very uncoordinated, only received confirmation of part of my order---received three tracking numbets, only one of which was remotely accurate---did not receive fireplace with rest of shipment but was assured by shippers that I did. Finally, it arrived, after they assured it had arrived the day before. The product itself is probably at ;east a 4 but the procell was painful!! Dick”
Jun 24, 2025
MARGIE MOORE
no complaint
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“best part about unit”
Jun 29, 2025
PHILIP FUEHRER
Easy to assemble and install into entertainment center
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice piece - easy to assemble and install into the entertainment center purchased. Purchased in mid-April so have only used the heating feature a couple of times but love the visual only (no heat) option too.”
Jul 01, 2025
GEORGE FANTRY
Electric fireplace insert
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to install pretty realistic looking fire it's nice for the ambiance”
Jul 17, 2025
MARIA HOLGUIN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 05, 2025
CARLA A TIGNER
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This fireplace is perfect for my living room, Cant wait to have my tv mounted..”
Aug 18, 2025
JOY WHITTEMORE
It's very pretty
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I like it, but I thought I was paying for REAL wood, not pressed wood. That is a lot if money for fake wood. It is very pretty. For self assembly the directions did not state when to insert the electric fireplace and one door did not want to go on right.”
Aug 18, 2025
ELOIS GREEN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Sep 24, 2025
LYDIA WALTH
Beautiful if it wasn't broken
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Would be great if it wasn't broken and I could get a response from customer service to get the issue fixed!”
Oct 02, 2025
JUDY SIMPKINS
Great!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very cozy, gives off just enough heat. I don’t even use heat in my condo!”
Oct 31, 2025
Betty Marsh
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 03, 2025