Customer Reviews (58)
Alicia Mosqueda
Find something else
⭐ ☆ ☆ ☆ ☆ (1/5)
“We have had this set for a few years now. The quality is not what we expected for the price we paid. The leather is wearing off, the usb buttons are stuck and stopped working after a few months. When we purchased the couches we were told they were 100% leather and would not change in color. As we now know that was a lie.”
Apr 20, 2024
Joseph Gibbs
“Good morning Alicia, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
JEFF RIGGEAL
Choose a more comfortable couch!
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Great couch but is not comfortable enough for me, I like to take a nap in recliner, and you have to have a pillow or your neck will definitely be sore! It’s now on screened in porch.”
Mar 09, 2025
MENDY GARWOOD
Our new couch a great value for our money
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great purchase, couch looks great, comfortable and love the functions. The delivery men were wonderful when they did the setup. I enjoy working w Ashley Furniture!!”
Oct 27, 2024
Bryan Florendo
“Thank you for your positive review! We’re delighted to hear that you’re happy with your new couch and that it offers great comfort and functionality. It’s wonderful to know that the delivery team provided excellent service as well. We appreciate your loyalty and look forward to serving you again at Ashley Furniture!”
Marci Hixon
Just Okay
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Looks Nice. Not As Comfortable As I Had Hoped. Charger Overheats Phone So Basically Useless. Doesn’t Give Enough Power To Charge iPad. I Wish I Would Have Gone With The Other Option.”
Oct 11, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
SHELLY SHAFFER
There is nothing we don’t like about this piece of furniture.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is so comfortable. I am loving the lumbar. The color is perfect in our room. The built in phone charger pocket and a USB port for my iPad is great.”
Aug 29, 2024
Demberlyn Bacubac
“We're delighted to hear how comfortable it is and that you’re enjoying the lumbar support. It’s great that the color fits perfectly in your room and that you find the built-in phone charger and USB port convenient. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
William Briggs
High Quality Electrical Reclining Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Have had this sofa for a few years. and it still looks new despite a lot of usage. The leather match has no cracks at all, and have never had a mechanical or electrical issue with it since buying it. We love the power reclining features, both USB and wiring charging capabilities, as well as the center having a fold out lighted table with cupholders--great for putting your popcorn and drinks while watching a movie! This is an overall outstanding sofa!”
Jul 25, 2024
Paolo Martin Bermillo
“Thank you for your glowing review of The Man-Den Power Reclining Sofa! We’re delighted to hear that it continues to impress with its durability, quality, and features. It’s wonderful to know that the power reclining, USB ports, and fold-out table with cupholders enhance your movie nights. Your satisfaction means the world to us, and we’re grateful for your support. Thank you for being a valued member of the Ashley family!”
Janet Atkinson
Squeaky sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I have this couch and a technician told me that if you rub Dawn dishwashing liquid on the sides where the chair reclines the squeaking will.go away.and it really works!”
Mar 01, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Jonathan Weixel
Squeaky
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Nice couch but squeaks loud as you recline out and in after a year.”
Jan 23, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order! We appreciate the feedback. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
Jamarai Moore
“Thank you for taking the time to leave a review about your order! We appreciate the feedback. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
Nice looking and comfortable but a few issues with the design.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I've had the couch and recliner for about two years and I'm satisfied expect for a few things. The phone charger is very slow and get too hot, so I don't use it. I wish the power controls that are on the armrest would have a lock feature when not in use. The stitching is coming apart on the bottom of the seat. I weight 110 lbs., so it can't be from my weight. Not much leather on it, mostly the middle of the seat. I am not having issues from fading, probably because I found seat covers for the set and they protect the leather and man made finish.”
Jul 25, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We hope you like the item. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com Thank you Review Team. ”
Lisa Cook
Less than two years old - "leather" rubbing off
⭐ ☆ ☆ ☆ ☆ (1/5)
“For the price, we were hoping for better quality. Within 6 months of use, one headrest began to show where the person's head had rested -- looks like the coloration has rubbed off Now, less than two years later, where the legs are resting shows the same. Further, the USB charging port is really slow, often giving an error on my tablet.
Needless to say, VERY disappointed, and it's now SO ugly, we're replacing it. Lesson learned: Buy quality.”
Jul 10, 2023
Prabhjot Prabhjot
“Thank you for the response. Please accept our sincerest apologies! Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team ”
JACKIE GOMEZ
Nice sofa especially if you have back issues
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far very good !!”
Jul 10, 2023
Ju Allen
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
Andrea Williams
Very Disappointed
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The furniture is comfortable but the headrests have discolored after having furniture a little over a year. I contacted the furniture store and since we no longer have a warranty, they sent us replacement covers but we have to find a furniture repair company to come out and replace them.”
Apr 01, 2023
Manish Giri
“Hello Andrea Please accept our sincerest apologies. This is not the experience we strive to provide our customers and we would like to assist you further. Would you be able to send us an email to Reviewfeedback@ashleyfurniture.com with the purchaser’s name, order number, email, and phone number along with the City and State the store is located in if this was placed in store? Thank You, Review Team”
Margarita Canales
Cheap
⭐ ☆ ☆ ☆ ☆ (1/5)
“Less than a year and the color is coming off the leather. Don’t bother.”
Mar 29, 2023
Vikas Yadav
“Hello Margarita, Please accept our sincerest apologies. This is not the experience we strive to provide our customers and we would like to assist you further. Would you be able to send us an email to Reviewfeedback@ashleyfurniture.com with the purchaser’s name, order number, email, and phone number along with the City and State the store is located in if this was placed in store? Thank you.”
WILLIAM WALKER
Great item at a great price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love the sofa”
Feb 04, 2023
Manish Giri
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
MARK BISHOP
Best couch I've ever owned.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this couch! My last couch's head rest would push my head toward when not in the reclining position. Since this new couch has adjustable head rest, no more stiff necks! The wireless charging is great!!”
Dec 17, 2022
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
LaSandra T
Comfortable
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I purchased the gray loveseat and sofa 2 years ago. It was a little uncomfortable at first but now it's great. When you recline it's a little loud, but other than that it is great. It's a little expensive but worth it.”
Nov 19, 2022
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
BARRY AWOOD
Recliner couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We have enjoyed it so far”
Oct 23, 2022
HELEN CASTANEDA
Great!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable, this product is highly recommended”
Sep 29, 2022
RICK PERRY
Wow...
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's super nice and comfortable, looks great in our home!”
Sep 15, 2022
DAVID BOYER
Man-Den
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Wish it had a heating element to it”
Aug 22, 2022
SUSAN PREECE
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The best sofa I’ve had in ages”
Jul 21, 2022
THOMAS WYNN
Man-Den
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Not enjoying the Man-Den sofa/loveseat. Really uncomfortable for back/neck/and legs”
May 28, 2022
HEATHER BARLOW
Comfortable.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it, comfortable”
May 13, 2022
JOHN HUBLER
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality!”
Apr 11, 2022
KEVIN CHAMBERS
Good quality, but not as functional as I had hoped.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Middle doesn’t recline. Also does not recline enough.”
Mar 31, 2022
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number.”
ROXANE VALESTIN
Man-Den triple power sofa and love seat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love our new sofa and loveseat. The lumbar feature is awesome. Our home is contemporary farmhouse and the gray couches fit in perfect.”
Mar 28, 2022
KENNETH SCRIVNER
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s what me and the wife wanted. It fits really well in the living room.”
Mar 27, 2022
GREGORY MEACHAM
Man-Den Triple Power Reclining Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sofa. Too comfortable with out the Lumbar and Head movement... Great Purchase!!”
Mar 20, 2022
STEVEN PHILLIPS
Our new Ashley power sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We have feel in love wit( our new sofa power recliners. It very comfortable and extremely well made”
Mar 19, 2022
DONALD HART
Ok
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“When sitting back it is too far back and not even with tv would be nice to just raise leggd”
Mar 08, 2022
STEFAN JUDGE
Awesome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s so comfortable I fall asleep on it all the time.”
Dec 04, 2021
lynn leufroy
Like all of the features of the couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love my precious couche.”
Oct 09, 2021
MICHAEL SMITH
Great product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fantastic as of right now. Professionally installed”
Oct 07, 2021
NICOLE CARTER
Satisfied
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very comfortable! Provides great head and back support. We are a tall family so I can appreciate the high back seating and easy to go from sitting to standing position. The phone charging feature is poor, fir this price it should be fast charging. It took 2 hrs just to get my phone to 10%. Also, my phone was extremely hot with either wireless or USB charge. Another downside is it does not offer outlet plugs, which would of been a helpful to laptop, phone, etc. The cup holder can be flipped from cold (deeper opening) to hot (leveled opening) that holds mugs. It's difficult to grip and flip from hot to cold. Overall, Its only been a couple weeks, but I'm satisfied with my purchase. Hopefully this review will help with future designs and Ashley can upgrade me lol so serious”
Sep 23, 2021
NITZA CRUZ
Pure quality and Comfort!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“ABSOLUTELY DEVINE!!!
Great price
Extremely comfortable
Genuine leather is pure top quality and I can’t wait to shop MORE at ASHLEY FURNITURE
YOU ARE THE BEST AND THANK YOU”
Sep 09, 2021
JODY DRAVES
Wonderful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loving this three pieces set. Comfy and well constructed. It is a perfect match with my tile flooring. I highly recommend it for purchase for anyone who has enough space for all three pieces: sofa, loveseat, and recliner to fully recline. I am looking forward too many years of enjoyment!”
Aug 18, 2021
CYNTHIA KENNEDY
Firm and Comfortable.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome except it was delivered with issue. Just waiting on service.”
Aug 11, 2021
TOM RUSSELL
Makes for nice home theater seating
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sofas are very comfortable, some describe as seats from a Bentley luxury sedan. Love the relining and lumbar support. We purchased Lithium battery packs to avoid ugly exposed cords.”
Jul 25, 2021
TOLLECE ALAZIZ
So Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loving my new living room”
Jul 11, 2021
NICHOLAUS GONZALES
The man den sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s a great couch. Best I’ve ever owned. Great to come home and a press of a button, your feet are up. Also the phone charger is a great addition. My phone is always full charge now. Very convenient.”
Jun 20, 2021
VALERIA ROGOWSKI
Comfortable
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It is firm and I really like the lumber function. I don't like that the head piece only reclines upward s.”
Jun 19, 2021
MIKE MCCLOURE
Great sofa and loveseat for any man cave!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love these - really comfortable with the three way adjustments. Easy to use controls on the arms, phone charger, and lots of storage for a clean look. I love the color as well.”
May 17, 2021
JERRY WIESNER
Glad we purchased
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable. Quality leather. Love the lumbar support and the recliners almost goes flat. The center console with the lights for reading. Phone charging capabilities. Great design and has wverything you need. Love this furniture”
Apr 29, 2021
michelle armagost
No compromising
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We picked up our couch and love seat yesterday. We love it. We didn’t have to compromise style for comfort. Once my husband sat on the couch in the store, nothing else compared. We went to every furniture store in our area but this furniture was the winner. Our salesperson, Patricia, was the best! She took her time and explained the differences between a few different models we picked out. My husband never buys on impulse so needless to say we were in there 3 times before purchasing. Each time Patricia was amazing. We are enjoying this beautiful furniture and with all the wonderful features no one is arguing over “that’s my seat” My husband is 6’3” and he fits in it comfortably and I am 5’6” and I am also comfortable in it. It is hard to find a piece of furniture we both love, snd are comfortable in, this is it!! Thanks again Patricia for the attention you gave us. I would definitely recommend Ashley Homestore and If your in Chesapeake ask for Patricia.”
Apr 24, 2021
Jerry Wiesner
great furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We purchase the sofa and the recliner, we didn't have enough room for the love seat. Love this furniture with all the bells and whistles. Super comfortable this is probably some of the best furniture I have ever purchased. Real leather seating areas, it almost lays flat, the lumbar support is amazing. So far I have no complaints. great purchase. wireless phone charging capabilities just put your phone in the slot if your phone support wireless charging and if not there is also USB hook ups. also reading lights.”
Apr 13, 2021
MARYANNE TINGLEY
Nice couch; no paperwork
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this for my husband. He loves it. Unfortunately, we are STILL waiting for the manual so that we can actually use the wifi phone charging feature.
I requested any and all paperwork that may be available after my February 17th, 2021 delivery because there wasn't Any paperwork included with it except the delivery confirmation papers that the driver who delivered it asked me to sign and give back to him.”
Mar 10, 2021
Erin Schaedel
“Hello, Thank you for reaching out! I have emailed you the instruction manual that comes with the sofa. If you need anything else, please let us know. Thank you,”
Mark Bohamed
Bells and Whistles
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I just received my sofa and loveseat, these couches are so cool. They are all power seating, have USB ports, have wireless phone charging and cup holders. This seat has everything you will ever need.....now just make sure you have a HUGE tv to enjoy it with!”
Feb 19, 2021
JEFFERY MCCLINTOCK
Great Value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Extremely comfortable! Looks amazing.”
Dec 09, 2020
ANGELICA ORTIZ
It’s ok
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Really like them - the only thing that bothers me is that the middle section head rest falls down when you open it - takes a couple times for it to stay up”
Oct 17, 2020
WARREN JOHNSON
One word- Awesome!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This man cave recliner is the bomb! It is very comfortable! It also has a lot of cool features! Easy to adjust. The lumbar feels great and the headrest feel good.
I also love the cushion seats. Cup holders, reading lights armrests.
I recomend the man cave recliners to any sports fan.”
Oct 14, 2020
TROY BUCHANAN
Love this couch and love seat!!!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We absolutely LOVE this couch and its super comfortable. Great quality with all the features you would want. I can’t recommend this enough. Very happy!”
Sep 28, 2020
Mark Shaw
Comfortable well built sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This sofa is comfortable and seems to be well built. Love the firm power recliner and lumbar support and the wireless phone chargers charge quickly too. The lights in the center headrest are handy. The power adjustable headrests give extra support when needed too. Great choice”
Jul 26, 2020
EMMA WEIR
Strong but slow
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Wish the footrests went up n down faster. Everything else is exactly as expected and well built.”
May 29, 2020
The Man’s Den is this woman’s delight!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our sofa! Having a light to read by is wonderful. The phone charger is great. The lumbar support is incredible!”
Apr 29, 2020
Luke Turner
So far we are satisfied.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Going on 3 weeks with our Grey Man-Den seems to be a popular household seat. Rich leather feel and smell. A firm feel that has many amenities. I just hope it was built to last. So far so good...”
Apr 22, 2020
Muruganandam Meenatchi Sundaram
Disappointed with the purchase
⭐ ☆ ☆ ☆ ☆ (1/5)
“Do not buy this. The furniture started to peel in less than 3 years. The protection plan also does not cover any of the that either. I would never by a couch from Ashley again”
Jul 18, 2025
KISA BURNETT
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Oct 24, 2025
Jaelynn Friel
Do not purchase couch or warranty both are a waste of money
⭐ ☆ ☆ ☆ ☆ (1/5)
“I’ve had this couch for under two years and the “leather” is already cracking and peeling when I called to use my warranty I purchased that should be valid for five years (don’t bother purchasing that as it goes through a third party and they’ll deny your claim.) I was told since just the “protective layer” meaning the grey coloring has vanished that the leather is not peeling therefore they will not replace. Overall, the bells and whistles are cool, but the couch itself is not comfortable would not recommend even with it being on clearance, it’s marked down for a reason. Will be going to different furniture store for my next couch”
Dec 03, 2025