Customer Reviews (27)
BRANDON BARFIELD
Material is horrible
⭐ ☆ ☆ ☆ ☆ (1/5)
“I would stay clear of this set. We bought it and within 6 months there are scratches in the material. I called and they said they would replace the material. They got to my house with new material shipped that had scratches from
Shipping and after all of that they saw I had dogs and said it was my dogs fault. I have had couches with the same dogs that still have no scratches in my extra room. I do not recommend this item or the couch that matches.”
Feb 25, 2025
ISABELLAMAE NIZNIK
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this furniture”
May 29, 2024
Paolo Martin Bermillo
“Thank you very much for your positive review of the McCaskill Reclining Sofa! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
April Diamond
Quality not worth the price
⭐ ☆ ☆ ☆ ☆ (1/5)
“We purchased the McCaskill couch, loveseat, and oversized recliner. It was just okay when we first got it, and it has continued to go downhill from there. Not pleased at all with it after 2 years. It is not comfortable, it feels lumpy, and the material scratches so easily. Regretful of decision to buy it. Definitely not worth the price. There's no way this will hold up for another few years.”
Jan 20, 2024
Katie Hand
“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the subject line state “Attention K.H” and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”
DANESSA WIRTH
Very comfortable !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it ! We are very happy with this purchase ! Very roomy and has a lot of lumbar support !”
Sep 05, 2023
Shubham Chauhan
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
KIRA GILBERT
It’s alright
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s good, I don’t think it’s worth the price though. Nothing spectacular about it.”
Mar 21, 2023
Jessica Farr
Comfortable and long lasting
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have owned this sofa for 5 + years now. It still looks and feels like brand new and all electrics still work. You will not be disappointed if you purchase this sofa. It’s awesome! First living room set I have owned for more than two years.”
Dec 29, 2022
Jasvindra Kaur
“Thanks for sharing your valuable feedback with us, we are pleased to know that you like the item. We will love to assist you if you have any other questions, please contact us at :866-436-3393.”
ROBERT LEWIS
Fantastico!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Me gusto muye mucho! Es bonito e sauve!”
Oct 10, 2022
DONALD MORAN
My couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Da’Best from Ashley Furniture”
Jun 13, 2022
Nitin Sharma
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
SHERRY BROWN
Super Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable, I also ordered the matching reclining chair. Love it!”
Apr 05, 2022
SANDRA ESTEVES
Huge and cozy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Is a perfect size for enjoy tv together, very soft and comfortable”
Nov 20, 2021
MATTHEW BUTNER
This sofa is awesome!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love the premium leather. Very breathable and super comfy to sit on. The stitching looks awesome. I love the swift clean operation of the recliner. The ripcord design en-lieu of a side latch is definitely unconventional at first but it works extremely well and is very convenient. And coming from someone with back issues, the lumbar support built into the back rest is fantastic and appreciated. This is truly a premium quality item and I absolutely love it!”
Sep 11, 2021
JULIANA RICHARDS
Perfect Snuggling Sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I had heard mixed reviews about Ashley furniture, but we have loved our new sofa! Super comfortable, and very wide and deep. We love that it does not have a middle sections so we can see each other when reclined! Plus the two reclining seats are wide you can fit two person on each recliner, perfect for cuddling!”
Sep 08, 2021
KAROLYN SACAYAN
Best couches ever
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfortable. Made with real wood. It is built solid and you notice it each time you open and close it.”
Apr 04, 2021
ART ENGELL
Love our new set!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our set! Very comfortable and great addition to our living room!”
Mar 03, 2021
ERIN RICHMOND
Quality and Comfort
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is exactly what we were looking for in a reclining sofa, both comfort and style. Love the extra large leg rests! Lumbar pillow makes it even more comfortable.”
Aug 03, 2020
Joseph Reilly
Top notch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Quality couch, great color and feel.”
Mar 23, 2020
Brent Henady
Nice reclining sofa.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is my first reclining soda I have purchased that is made of leather. I have always been on edge about leather because I am a dog owner. I have an 80 lb. boxer and he is on this sofa all the time. No scratches, punctures, or odor left on the couch from him at all. It is also much easier to clean any hair off the the sofa that he leaves behind as well, compared to any fabric sofa I have owned. 5 stars.”
Jul 01, 2019
Julieta Talactac
Very good sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sofa is very comfortable .”
Jun 29, 2019
DENNIS FANGUY
Great sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is much better than we expected and love it”
May 22, 2019
Michelle Burnett
Love this sofa and loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We have had this sofa for 18 months and we LOVE it. So comfortable and stylish. And it has held up to two kids and two dogs. Fabulous!”
May 02, 2019
Comfy and sturdy couch and very stylish
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We just purchased his couch. I do love it so far. The only reason it doesn't get 5 stars is I do wish the arms were a little bit higher. They are very low so you can't lean on them. I have a throw pillow there. Other than that it's amazing.”
Feb 25, 2019
Poor quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“Had just over a week and unimpressed with it. Seems poor quality.”
Sep 07, 2018
Big Comfy Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought this 1 year ago love it. Everytime someone sit down they fall asleep.”
May 18, 2018
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this sectional piece. So stylish and comfortable.”
Apr 20, 2018
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is so comfortable!!!!!!! I love it!!!!!!!!!!!”
Apr 19, 2018
Don't be fooled by imitators~This is the real deal
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We found real leather in grey at Ashley. We have been fooled by other companies that told us the fabric was leather when indeed it was not but a dura blend or what they call a PU. Ashley is up front about which ones are which. These are high class and style with wide seats and electric glide recliners. So extremely comfortable even for my 6'1" hubby. Also found this couch a tad cheaper online but it had flaws and deep wrinkles and by the time you add delivery it came out to be more. Thanks Brett ... We are very happy with our purchase and the protection plan.”
Feb 24, 2018
We love this reclining sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this couch just before the holidays and love it! It is so comfortable and the quality is very, very good. Such a great upgrade to our family room.”
Dec 28, 2017