Customer Reviews (2)
ROBERT ZOTTI
Don’t buy from Ashley on line!
⭐ ☆ ☆ ☆ ☆ (1/5)
“I paid for white glove delivery and extended warranty. One person dropped a 250 pound box off on my porch. No set up. Nothing!
I called customer service and they said they made an error and “someone’s would email me in 3-5 days”. They refused to set up if/ when anyone would come to set up the chair.
Shameful. Now I have a huge box sitting on my porch after spending $5K. Disgusted with customer service!”
Jul 09, 2025
Wei Liu
The worst product and the worst customer support
⭐ ☆ ☆ ☆ ☆ (1/5)
“So I bought this piece and it hurts terribly even when I'm using the 'mild massage' / 'gentle touch'. I want to return it but all they they do is give me a case #, and after many days a Indian lady with an accent I cannot understand at all to contact me. Given how hard it is for me to understand them, I asked them to send me an email and after that there's nothing.
If you want to spend $4000 to feel really bad, buy this.”
Aug 30, 2025