Customer Reviews (12)
THOMAS HERZOG
⭐ ☆ ☆ ☆ ☆ (1/5)
“There is no delivery so far”
Apr 04, 2025
DEMETRIA VENABLE
Futon
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect for my home office. Love the under storage feature!”
Sep 04, 2024
Demberlyn Bacubac
“Thank you for your review! We're thrilled to hear that the item is perfect for your home office and that you love the under-storage feature. Your satisfaction is important to us, and we appreciate your feedback!”
Mikee Singco
“Thank you for your feedback, Demetria! We’re thrilled to hear that the futon is perfect for your home office and that you love the under-storage feature. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
JONATHAN COCHRAN
Great Purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“As advertised. It fits in my office perfectly, and is comfortable for lunchtime naps.”
Jul 22, 2024
Mikee Singco
“We're thrilled to hear that the item fits perfectly in your office and meets your expectations as advertised, Jonathan! Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
ANTHONY WHIRLOW
⭐ ☆ ☆ ☆ ☆ (1/5)
“The product is way too small. It had broken pieces and they won’t return it. I am extremely dissatisfied!”
Apr 09, 2025
BILLY HIGGINS
Cheap
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Kinda cheaply made coushins are hard”
Apr 30, 2025
TUAN NGUYEN
Pay a little more and get something bettter
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Size and assembly are fine but we don’t like the feeling of this “soft microfiber” we’ve owned plenty of microfiber couches and this doesn’t feel like microfiber. I have dry hands and you can hear it when i run them across it. We ended putting a twin fitted sheet on it. I knew this beforehand but I wish it had a leg support in the middle.”
May 02, 2025
Angelbert Casido
“Thank you for your honest feedback. We’re sorry to hear the material and support didn’t meet your expectations. If you need any further assistance, please send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention AC” and in the body of the email include your order information. We'd be happy to help.”
SONYA HUDSPETH
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very cute. Just the perfect size.”
May 02, 2025
HATTIE DULANEYYOUNG
⭐ ☆ ☆ ☆ ☆ (1/5)
“I haven’t received it, I ordered it over a week ago. It was supposed to be delivered within 3 to 5 days! Wondering if I’ll ever receive it!!”
May 03, 2025
Mikee Singco
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon, Hattie.”
SHIRLEY EZZELL
Low to the floor
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It seems to be built fine. The only problem is it is really low to the ground. If you are taller the 4 feet it will be hard to get down and up on it. It is great for a kids play room.”
May 09, 2025
Angelbert Casido
“Thanks for the feedback! We're glad it works well for a kids' playroom. If you need any further assistance, please send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention AC” and in the body of the email include your order information. We'd be happy to help.”
KRISTEN ULRICH
Horrible
⭐ ☆ ☆ ☆ ☆ (1/5)
“Horrible. Not even real fabric. It’s like paper machete. Paper machete pulled off of staples and stitching just by touching it. I have no idea how this can be sold anywhere. Too hard to return otherwise I would. My son tried to act like he liked it and was trying to find covers on Amazon to make it better because he knew it cost a lot but I walked out of his room hiding my tears. Horrible. And it’s just delivered to your door and weighs an insane amount so if you need to pay people to carry it keep that in mind when you finally open the box to find a useless, disappointing, never should be allowed to be sold futon.”
May 15, 2025
CRYSTAL LECKIE
Meh
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It's not comfortable by any means. We slapped a mattress on it and called it good. We needed a couch and we have little for funds so it works. Its good for teenagers who can handle pain, and don't understand what comfort means. Plus you get what you pay for, which isn't much these days. I left 3 stars because I feel bad giving anything less.”
May 24, 2025
JUAN SANCHEZNEVAREZ
⭐ ☆ ☆ ☆ ☆ (1/5)
“I still haven't got it! Taking to long to deliver.”
Jun 07, 2025