Customer Reviews (25)
DALE WORKMAN
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Top heavy but nice”
Apr 14, 2025
Mikee Singco
“Thank you for taking the time to leave us a review about your order, Dale. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
LYNN SHAY
Great chair for reasonable price.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice chair comparable to the more well known European product. Easy to clean and comfortable. The color is more greige than gray.”
Feb 08, 2025
Mikee Singco
“Thank you very much for your positive review, Lynn! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BEVERLY HINSON
Like the recliner, worth the money.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Really like the chair.. small size so if you are a “larger” person may not work for you..i’m 5’5
Female 200 lbs and fits me nicely .
Had to assemble but with hubby’s help no problem. Cover is a taupe/grey and looks rather nice, sort of feels like micro suede.
A “firm “ sitting chair which I love.”
Feb 07, 2025
DRDREW ERMELIN
Starline Turin Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Attractive, somewhat firm, sits a tad higher, easy to assemble, compact, fabric is soft, Ottoman Control easy and reclining option numerous. On the negative side, it can tip forward if Ottoman up and not careful. Would definitely recommend for the price and construction. Allen Wrench tools provided. Did not receive any "Care" instructions - perhaps on website, Bought 2.”
Jan 13, 2025
Haryl Siason
“Thank you for your feedback, Drdrew! We're so glad to hear you're enjoying your Starline Turin Recliners and that you found them easy to assemble and comfortable. We appreciate your recommendation and will be sure to take note of your comment about care instructions. Thank you for choosing Ashley!”
Demberlyn Bacubac
“Thank you for your detailed review! We're glad to hear that you find the chair attractive, comfortable, and easy to assemble. We appreciate your feedback on the ottoman and reclining options, as well as the helpful Allen wrench tool. We also apologize for the lack of "Care" instructions—this feedback is valuable, and we'll ensure it’s passed along. Thank you for recommending it, and we're happy to hear you purchased two!”
ERIK COLVILLE
Seems like good quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This chair seems like a quality item. The seat cushion is quite firm. I am 5'10" and my feet barely hit the floor when seated in the chair. When reclined it leaves my low back unsupported, so I will likely use a small cushion in that area. The recline and lock work well, as does the hidden ottoman mechanism. The swivel is not real smooth, but it does swivel easily. The upholstery does not look or feel like fabric, but rather like a kind of vinyl. The assembly instructions are less than clear.”
Jan 09, 2025
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BONNIE MSTROHL
It's what we wanted.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We bought 2, the chairs are firm,but firmer is good in older age for getting in and out. They have a good neck support,lumbar support,like anything you adjust. Great reading chairs or sleeping in. They do tend to tip forward when you get out but that's because of the plastic swivel on the bottom,take it off, it won't tip. The minus side would be, it could use more stuffing where the back meets the arm rest.”
Dec 03, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
EVELYN BERGSTROM
Starling Turin chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my chair. Love the fact I can recline all the way back in it. Love the fact it swivels.”
Nov 02, 2024
Angelbert Casido
“We're thrilled to hear that you love your chair! It's great to know that you enjoy the reclining feature and the swivel functionality.”
LINDA GUNDERSHEIMER
Very nice chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought 2 of these - really like them.”
Aug 05, 2024
Mikee Singco
“Thank you for your feedback! We’re thrilled to hear that you purchased two swivel recliners and really like them. It’s wonderful to know they’re meeting your expectations. Thank you for choosing us for your furniture needs, Linda!”
RONALD BOONE
chair
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“was not what we expected”
Apr 21, 2024
CHERYL CHAMBERS
Very happy with the purchase!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This recliner is exactly what I was hoping for. It came well packaged without any damage. My husband put it together in about 20-30 mins. He didn’t complain so I assume it wasn’t difficult. It’s very sturdy. It feels well made. It reclines easily and also has an adjustable headrest. No problem with tipping forward when getting up as I read from one previous review. It is more Taupe than gray which works for me.”
Apr 08, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SUSAN MARTINELLI
Nice chair
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It's OK for the price”
Dec 22, 2023
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
RICK CAMPBELL
Starline Turin Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable chair. Very pleased. Needed to have a extra person to help put it together.”
Nov 04, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHERIE PEEPLES
Not Impressed
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I ordered 2, they are different in size and materials. One is a little bigger then the other and softer foam, the other one is smaller and hard as rock to sit in, not impressed. The arm rest are useless as they do not let you rest your arms on them, there too low and not height adjustable. Laying the chair back is uncomfortable, definitely not a chair you’ll fall asleep in. The pro is that you can adjust the head rest.”
Sep 23, 2023
Katie Hand
“Thank you for your feedback, we understand your concern. We would like to take care of this for you. To get started, please send us an email to Reviewsfeedback@ashleyfurniture.com and in the subject line please state “Attention K.H.”. In the body of the email, include pictures of any damages or defects on the item, packaging, and the model number from outside of the box. For any missing or damaged parts, please provide the part number. You can refer to the assembly manual for further assistance. Thank you for choosing Ashley!”
ELLEN GARRISON
Very good!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really like my recliner. It fits perfectly in my patio. Very satisfied.I recommend to to anyone looking for small recliners.”
Aug 03, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
TIM MONAHAN
Not what I was hoping for
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very uncomfortable”
Jan 06, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
Ju Allen
“Thank you for your feedback. We see you have already being assisted with the return instructions. Once you have the tracking number, feel free to contact customer service with the tracking number to get the refund process started. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team”
EMILY SCHROEDER
Decent swivel recline for price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It is not as soft and "plush" like in the pictures. I would also say the color is more of a "Greige." I wanted something I could get in and out of easily, while also being supportive (I'm 5'4). It does take some strength to swivel the chair; I have to push against our wall for leverage.
I typically leave a soft blanket on it while sitting in it and it works for me. I've also fallen asleep in the chair quite a few times. It works for me, but might not work for everyone.”
May 05, 2022
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
RUTH MACADAM
Great chair!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great chair for the money! Love the color and easy care fabric. The reclining chair is comfortable and doesn't take up much room space; plus, it fits through narrow door ways.”
Apr 27, 2022
Prabhjot Prabhjot
“ Thanks for sharing your valuable feedback with us, We are pleased to know that you like the item. We will love to assist you if you have any other questions please reach out to us at ReviewFeedback@Ashleyfurniture.com ”
NANCY KIDD
Looks good but functions poorly
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It looks great and is easy to assemble, but tips over very easily. The base is too small for this type of chair causing it to be unstable.”
Apr 16, 2022
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team ”
ROGER GOLUB
Just OK
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Construction is OK, controls are very stiff. Not particularly comfortable nor adjustable.”
Apr 15, 2022
MANUEL SOLIS
Color is misleading
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Really disappointed with this purchase. The color does not match the description listed on the website. It is listed a gray and is more of a sand color. It sticks out a sore thumb with the other gray furniture in my living room.”
Apr 12, 2022
Jyoti Kumari
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number.”
Irfan Haider
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number.”
KATHRYN HATLESTAD
Great chair.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love it. The only reason I gave it a 4 is that it is a bit tippy forward, particularly if the foot rest is up.”
Mar 22, 2022
Megan Hawkins
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item. ”
DANIEL E BLALOCK
Great Chair and Good Price!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great chair and a very good price. I am very happy with my chair. I don't know if it is possible but the only improvement that I would make would be: make it able to ROCK!
I am considering buying another one. Tank than gray but I am not really sure. Great chair any shade of gray/tan.
Daniel”
Mar 21, 2022
MARILYN SLOAN
Extremely comfortable, low profile, good price, arrived quickly
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I would definitely recommend this chair. I have now bought 4 of them and am considering to buy more. They are extremely comfortable. I also like the low profile compared to large recliners.”
Mar 19, 2022
DONNA MCCOWN
Be aware not at all worth bringing home
⭐ ⭐ ☆ ☆ ☆ (2/5)
“After seeing the review, I ordered this chair I was very dissapointed It does not swivel well it is very stiff. The chair tips easily and the swivel part is plastic. It convinced me to never buy furniture online ever.”
Feb 22, 2022
Trevor Garmon
“Thank you for reaching out to us. We are extremely sorry about the experience you had. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the Sales Order number, full name, e-mail address, phone number associated with the order and a copy of the review. We want to make sure this situation gets addressed promptly. ”
MARIO BARCO
Great Modern Chair.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very Nice chair, with a sleek modern look. Easy to assemble, with just the two Allen wrenches provided. The color looks more of a lite beige than the advertised grey. I liked it so much I purchased a second one.”
Oct 05, 2021
Prabhjot Prabhjot
“ Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”