Customer Reviews (8)
MAZIN ALHASHIMI
Poor quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“Poor quality is the least to say about it.”
Feb 25, 2025
KASHARA THOMAS
Futon couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it, seats are low but love it”
Dec 10, 2024
Ed Hadassah Kong
“Thank you for your feedback, Kashara! We're so glad to hear that you love your futon couch.”
BILLIE ROWE
Great buy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Overall good for your money. Looks very nice and classy. Pretty easy to assemble.”
Jun 14, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
RICCI ESPINOZA
Beautiful piece, details are underwhelming
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I was so excited to receive this statement piece for my front room but was thoroughly disappointed with the details. Right out of the box there were peeling pieces and scraping on the sofa. The stuffing was coming out of the back on all sides, overall not something to be excited about. Looking from afar, it is nice”
Mar 22, 2022
Gayle Galusha
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you. Please email us at reviewfeedback@ashleyfurniture.com and provide your contact information, sales order number, a copy of your review, relevant photos and our team will reach out to you as soon as possible.”
MICHAEL ACCORSO
Didn’t ship well
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Scared to open the box. Wasn’t planning on using it for 2 months.”
Apr 17, 2025
TAHLIA HELLAND
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Look good but not comfortable. Quality not that expected.”
Apr 25, 2025
Angelbert Casido
“Thanks for your feedback. We're sorry to hear the comfort and quality didn’t meet your expectations. If you need any further assistance, please send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention AC” and include your order information. We'd be happy to help.”
COREY HARRISMOORE
Cheaply made
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Not comfortable cheap”
Apr 27, 2025
JOSHUA PRITCHARD
Brown Items no resolution
⭐ ☆ ☆ ☆ ☆ (1/5)
“Product arrived broken and busted after 9 days of waiting. Website surprisingly not taking the photos to upload and no resolution from the Ashley. In the end it absolutely would have been better, faster and not given me a continued headache to have purchased elsewhere.”
Jun 07, 2025