Customer Reviews (17)
RHONDA MORTON
Late
⭐ ☆ ☆ ☆ ☆ (1/5)
“Haven't received it yet”
Mar 16, 2025
JEFFREY LAVELLE
Easy to Convert
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Comfortable as as a couch but not so comfortable as a bed. Cannot tuck in fitted sheets because of arms and not quite full size.”
Mar 18, 2025
Angelbert Casido
“Thanks for sharing your experience! We're glad you appreciate the easy conversion and comfort as a couch.”
AUTUMN KING
Looks nice.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Small and hard. Thought it was a bit bigger, only room for one person. Not really what we needed it for. Good for small spaces.”
Mar 12, 2025
RENAE DAVIS
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“2 ppl needed to assemble. Pretty nice size. Comfortable. Put in my office/ chill room”
Mar 11, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JEREMY FLETCHER
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wonderful sleeper sofa quite comfy esp for me someone with back problems.”
Mar 07, 2025
Ace Bocanegra
“Thank you for your wonderful review! We're so happy to hear that the sleeper sofa is not only great but also comfortable, especially for your back. Your satisfaction means a lot to us, and we’re thrilled it’s working well for you!”
ANN CONIGLIARO
Happy with purchase
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Stylish and efficient… thought it would be a little wider to sleep two but otherwise… good value and takes up much less space than a bed”
Mar 05, 2025
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
HARVEY JONES
Fantastic
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fantastic Futon with great style and comfort and it fit great with our den area. My wife and I love it.”
Mar 02, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BRADFORD ANDERSON
Get ya one!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice piece of furniture, fits my space very well.. good price on these also”
Mar 01, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
HALEY WEILER
Meh
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Very attractive but not comfortable”
Mar 13, 2024
Prabhjot Prabhjot
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We apologize for the inconvenience caused to you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
RYAN FRIAS
Poor problem solution
⭐ ☆ ☆ ☆ ☆ (1/5)
“Poor quality”
Jan 11, 2024
Joseph Gibbs
“We understand your concern and would be happy to investigate this for you. Please send us an email to Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention (Joe)” and in the body of the email include the 72500 sales order # and a brief description of your concerns/issues and we will be happy to assist you. Thank you for choosing Ashley! We hope to hear from you soon.”
LINDA DUNCAN
Very happy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am very happy with the product once I got it out together.
It’s a bit challenging to put together and instructions are not the best. I did assemble it by myself but I would recommend two people for the assembly.”
Jul 01, 2023
Sachin Singh
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
WILSON LUC
Solid option for a futon but takes some work to get put together
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“First off, the futon is great if you like your couch a bit on the stiffer side of things. I can comfortably sleep on it as well as a 5'7" person but those closer to 6 foot will have a rough time as the arm rests on each side cap your ability to dangle your feet off the bed. The look is great, the whole couch feels sturdy.
I took a whole star off because while this was neatly shipped in a single square box (the couch comes folded up into 1 cusion) with a nifty way of storing the assembly pieces within the underside of the couch, the one thing they did NOT send was any instructions at all as to how to put this item together. I wound up looking up the manufacturer's model number and googling the instruction manual in order to be able to put this thing together. That being said, the assembly was pretty easy once instructions were in hand. Be aware that a drill is required to screw in a few wood screws that do not have pre-drilled holes in the couch pieces.”
Dec 07, 2022
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
FRANK MORRISON
Pamela Futon
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Looks very nice, but not nearly as comfortable as we thought it would be. Fits well in the location where we wanted it. Went together pretty quickly”
Oct 14, 2022
Michelle C.
GREAT BANG FOR YOUR BUCK!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fantastic product! Looks like a beautiful normal modern sofa, very wide - yet also a futon!! What a wonderful piece, took 2 people to put together because the legs are a little tricky, but took no more than 40 minutes. It fits perfectly in the office/guest room.”
Mar 26, 2021
MCLAUGHLIN PAMELA
It’s great! Works perfect in the office space.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s perfect in the office. Love it! Easy to assemble.”
Mar 13, 2021
NICOLE BROWN
Super cute
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love it. Easy to put together. I did it by myself but definitely needed another person, it only took 2 hrs and you're only putting on the legs. Its really cute. It sits up higher than I thought it would, so that's a plus. Good for a guest room or office, wouldn't use as main living room furniture. Lots of sitting room.”
Dec 24, 2020
MANGIE ANONAS
Awesome & comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this futon. Very comfy and affordable! Easy to assemble as well.”
Apr 07, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”