Customer Reviews (17)
Brian Clayton
Not worth the price! Noisy, stains easily, not supportive in the back.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Bought for my personal use. The leather stains over time especially where you rest your hands and feet. The upper back is not supportive and not thick enough and you’ll feel a metal bar across your back over time. Chair squeaks when adjusting the recline etc the leather rubs up against itself and is noisy after time of continuous use. I’ve even tried oiling the gears etc but still noisy and squeaky. It’s awkward to rest your arms when reclined all the way as the arm rests are higher up.”
Mar 06, 2025
Dr. Patricia Brown
Beautiful addition to my room.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I purchased this recliner after I had my bedroom enlarged. The chair is comfortable but lacks lumbar support; I just bought a roll pillow for back support. You also have to be careful bending forward as the chair is light enough to tip over. Otherwise, it's a great addition to my bedroom.”
Jan 15, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
STEVEN TOSS
DO NOT BUY!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Beware! Do not buy! The power jack stopped working shortly after my 1 year warrantee and Ashley wont guarantee the product.”
Sep 25, 2023
Satyam Sharma
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com, with Attention- Satyam Sharma for the subject line and for the body of the email the order number, full name, phone number, email address if different then the review. If you had purchased in a store, include the city and state.”
VALERY RIVERA
Relaxation
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable, I purchased a separate console with cupholders.”
Jul 14, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
DIANA STANDING
So comfortable!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent quality, low profile, more attractive than your average recliner. Cautio, though. They are huge! But still love them.”
Jul 13, 2023
JULIE LUNDQUIST
Great recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice recliner the adjustable head rest is great”
Nov 27, 2022
JEFFERY HAWATMEH
You get what you pay for! And these are amazing.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“After spending the money I was worried they wouldn’t be worth it. They’re better then I ever imagined and then some!”
Oct 10, 2022
RACHEL HOLMES
Highly Recommend / No Assembly Required
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the contemporary look, and it is incredibly spacious and very comfortable. I did pay additional to have Ashley assemble this for me and as it turns out it shows up in one piece and doesn’t need any assembly. If you have that option, do not pay extra for assembly.”
Aug 21, 2022
LILI ABGHARI
Ashley is excellent that’s why I keep refer my friends to this company. I love it and the customer service is beyond the best.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it, thank you very much for your taking excellent care of customers including me.”
Jul 04, 2022
Irfan Haider
“Thank you for your valuable feedback .Please feel free to reach back out to us at ReviewFeedback@Ashleyfurniture.com if you need any further assistance. ”
NANCY CAMPBELL
Corner filled nicely with power recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The power recliner is very comfortable and looks good in the corner where we placed it. Perfect to relax and read. We've had a lot of comments on it from our family that are larger and taller.”
Apr 28, 2022
Sachin Singh
“Thank you for your review and if you have any questions please reach out to us at ReviewFeedback@ashleyfurniture.com”
MARY KRUPICH
Love the Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We have had this recliner and sofa for one week now. The recliner is fabulous. I have received many compliments. We are still waiting for the new power arm of the sofa as one didn't work when the sofa and chair were installed.”
Apr 08, 2022
RICKY FORSMAN
Poor Craftsmanship
⭐ ☆ ☆ ☆ ☆ (1/5)
“This recliner is nice but the foam backing is not as firm as the one we sat on in the store. I am not very satisfied with it considering the price we paid. Wish Ashley stood behind their furniture.”
Nov 13, 2021
Stephanie V
“Thank you for sharing your valuable feedback with us. We want to help more. Please email us your contact information, Sales Order number, and copy of your review to Reviewfeedback@Ashleyfurniture.com, and our teams will be glad to further assist you in finding a quick resolution.”
DINA FLORIANO
She’s in the chair.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“They’re very comfortable and they look very stylish in my family room. I love the way the headrest we can bring it down so the whole sectional is very modern and sleek.”
Oct 11, 2021
RAQUEL MELENDEZ
Power Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent choice!!! Comfortable and looks modern”
Aug 03, 2021
FRANK ANGELICO
Very Comfortable But
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The recliners are extremely comfortable but there are 2 repairs to the material that should be corrected soon. The connection for the wire harness that comes from the switch on the arm of the chair to the connector under the recliner has no connector retention or lock so it becomes unplugged, leaving the recliner without power. If the chair is in the upright position, you cannot get to the connector without removing the arm of the recliner chair. The comfort out weighs the inconvenience.”
Jul 13, 2021
MARIA NAULT
metal bar across back
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“After having it for a couple month the cushion for the back is already worn-out and I can feel a support bar across my back other than that its great,lol”
May 15, 2021
RYAN SU
Design is good. Leather quality is not good.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I am still waiting some one come to fix it.
It should be nice if the leather is not wrinkly.
If I don’t have issue with wrinkly leather, it deserves 4 to 5 starts.”
Dec 31, 2020