Customer Reviews (25)
LAKEISHA CHAMBERS
Black and White and Readily Available
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This rug is absolutely fantastic. It's perfect in my living room, that I am currently decorating. It is my favorite thing that I've purchased so far!”
Mar 25, 2025
Demberlyn Bacubac
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MICHAEL WHITE
NA
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“No product to discuss”
Feb 15, 2025
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PATRICIA FALCONER
Purchase protection!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purchased just in case….”
Jan 27, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LOUANN GREENE
Great protector
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Highly recommended for protecting your product”
Dec 26, 2024
Ed Hadassah Kong
“Thank you for your feedback on the Rugged Protection Plan, Louann! We’re glad to hear it’s meeting your needs for added security and protection.”
DENITA DAHL
Rugs
⭐ ☆ ☆ ☆ ☆ (1/5)
“Haven’t recieved”
Aug 30, 2024
Christian Deposoy
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
CAROL RUANORODRIGUEZ
BEAUTIFUL SMART BUY FOR THE PRICE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful well crafted materials”
Aug 01, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LINDA CARLSON
Rug for front entry
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The rug fits into my decor perfectly. I purchased a 4x6 rug for the front entrance of our home. The colors match the floor and that was important to me! Thanks.”
Jun 28, 2024
Mikee Singco
“I'm thrilled to hear that the rug fits perfectly into your decor, Linda! Matching the colors to your floor is key, and I'm glad we could meet your expectations. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
DOUG FIELDS
Great rug
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just as described. It looks rich and we thoroughly like it.”
Jun 01, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Nuloom Carolyn Modern Shag Area Rug! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
JUDITH RADFORD
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thank you, love the carpet!”
May 25, 2024
Mikee Singco
“Thank you so much for your kind words! We're thrilled to hear that you're loving your new carpet. Your satisfaction is our top priority, and we're delighted that the carpet has met your expectations, Judith. We can't wait to welcome you back for your future furniture needs!”
TONY THORPE
Chilling
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Comfortable but sturdy sofa bed.”
Apr 21, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
VANESSA MCLAUGHLIN
Happpy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with how my items got delivered , and the instructions . The assembly was very reasonable and the final product was amazing & the best quality”
Mar 12, 2024
Katie Hand
“We appreciate your feedback, Vanessa! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
MICHAEL JOHSON
Help!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Rug is beautiful just has a wrinkle.”
Feb 29, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MICHAEL JOHN CEBALLOS
My new rug...
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful rug...”
Feb 07, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TARA COLEMAN
Not worth it
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very poor quality. Overall I’d say it is hideous. Even knowing my dogs will just ruin it I still refuse to keep it. Yes, it’s that bad.”
Feb 06, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order. We apologize for the experience you had with your product, and for any inconvenience it may have caused you. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
ARTHUR TOUSLEY
Ashley was great.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Everything is great.”
Jan 31, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BARBARA SWISHER
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice. Very pretty in my daughter’s room.”
Dec 29, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MICHELLE DUDGEON
Buy it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great experience with ordering and fast delivery. Excellent quality.”
Sep 30, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LASHON GREEN
Very good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the dresser chest”
Sep 12, 2023
Satyam Sharma
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JENA MURA
Works great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Works perfectly to keep my rug in place without being bulky”
Sep 07, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GUADALUPE VIDALEZ
I didn’t receive Reguard protection
⭐ ☆ ☆ ☆ ☆ (1/5)
“I didn’t receive no Reguard Rugged Protection”
Sep 03, 2023
Shauvanda Brown
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, You do have the protection plan on the account. You will file with them after your 1 year warranty is up with Ashley.”
ONRAE OGLESBY
Peace of mind
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good peace of mind having a protection on my furniture.”
Aug 28, 2023
Reema Kumari
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
JENNIFER BAYNUM
Just OK
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Thin enough that it feels rough on your feet in certain areas and the tips tend to pop us, the colors are nice, I guess for the price just OK. Bottom line, I thought buying from Ashley it would be a lot nicer!”
Aug 10, 2023
Prabhjot Prabhjot
“ Thank you for the review you have shared. We hope you like the item. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com Thank you Review Team. ”
CHRISTOPHER BOOMS
LOVE IT
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new rug! It's soft and so gorgeous.”
Aug 06, 2023
Ju Allen
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
WILLIAM HELMER
No clue!
⭐ ☆ ☆ ☆ ☆ (1/5)
“3 weeks since ordering...rug is still in the plastic and no word on where the furniture is.”
Mar 30, 2025
REBECCA PINKHAM
Never received the rug
⭐ ☆ ☆ ☆ ☆ (1/5)
“I never got the rug. I requested a refund. We'll see if I get that. They said 7 to 10 days.”
Apr 26, 2025
Christian Deposoy
“We’re sorry to hear about your experience and appreciate you bringing it to our attention. Please email us at solutions@ashleyfurniture.com with the subject line “Attention Cd” and include a copy of your receipt so we can help resolve this. Thank you for your patience.”