Customer Reviews (603)
PAMELA DEMPSEY
Beautiful chair !!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My husband never reacts to what I buy and he said he likes it ! He has sat in it every night since we got it !”
Mar 14, 2025
Angelbert Casido
“That's a great sign! So glad you both love the chair—enjoy!”
GISELLA ALBUJAR
bad
⭐ ☆ ☆ ☆ ☆ (1/5)
“useless and dumb”
Mar 14, 2025
DARLENE ELLIS
Purchase
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Haven’t had to use yet”
Mar 15, 2025
DIANA CHAMBERLAIN
Protection Plan
⭐ ☆ ☆ ☆ ☆ (1/5)
“I don’t know how to rate this as I paid $49 and I have received no paper work to verify my purchase”
Mar 15, 2025
ROGER BURLEIGH
Unhappy customer
⭐ ☆ ☆ ☆ ☆ (1/5)
“Received the chair and thought it
Looked good. Yet hadn’t reclined In it until I got home from
Work. When I finally got to recline in my new recliner I noticed a gaping hole in the crease where your lower back should be most supported. Well this hole will take fit a gallon jug in the hole. It’s completely a flaw in this chairs design. And now Ashley’s is telling me that I can not return this item because it’s a discontinued item. Nor will they exchange this chair for another recliner in the store. I’ve had recliners my whole life and never once had a chair that had this massive hole in the chair. I acted on this the day I found this defect and they sent an inspector out and still won’t stand behind their product. So I guess I’m stuck with this design defective chair. And I don’t want to accept a 10% reduction in price. I want a chair I’m going to be happy w.”
Mar 16, 2025
CHRISTINE OLIVER
shipping
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 17, 2025
Demberlyn Bacubac
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DEMETRICE WILLIAMS
Like it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
Mar 11, 2025
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
RENEE MILTON
Nutmeg color not like picture
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The Nutmeg color seems off. But in all fairness I have not moved yet so I have not pull all the wrapping because we're in the middle of moving. But it still seems like a good solid sofa”
Mar 08, 2025
ANDREW NOLAN
1000
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great people are great”
Mar 05, 2025
Paolo Martin Bermillo
“Thank you so much for your positive review! We’re so glad to hear you had a great experience with us. At Ashley, we’re all about helping you create the home you envision. Thanks for being a valued customer – we appreciate you!”
DAVID WINFREE
Nice!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is nice to have with your order.”
Mar 04, 2025
PATRICIA PETERSEN
Poorly constructed
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Mar 04, 2025
SANDRA CHURCHILL
What’s a review title? I’m the owner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The delivery men did a great job. They were fast and friendly.”
Mar 04, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CASSANDRA ANDERSON
Very thin top cushion!
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The seat cushion is so thin, I cannot sit on it long. If you took the cushion off, you will see that the top cushion is very thin, and hard. The cushion also sticks out of the chair, looking like it needs to be pushed back, but it can’t be. But overall, it has turned into my cats chair. It looks awesome though.”
Mar 02, 2025
Christian Deposoy
“Thank you for your review. Our records show a customer experience representative has taken care of your concern for you. If you need any further assistance, please send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention Cd” and in the body of the email include your order information. We'd be happy to help.”
VICTOR M SASSANI JR
Really like it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 01, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Angelbert Casido
“Glad to hear that! Enjoy!”
KAREN SIMS
Great Plan!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great protection plan.”
Feb 28, 2025
Angelbert Casido
“lad you're happy with the protection plan!”
LAURA PASKEY
Good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Need outlets plugs”
Feb 28, 2025
Angelbert Casido
“Thanks for your feedback! Outlets would definitely be a great addition. Enjoy your purchase!”
SUSAN SHIRLEY
I'm happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“As I do think it's beautiful, took it out of box today and discovered that the nightstand has a chip on it,I will keep it but I do believe some kind of monetary refund should be given”
Feb 26, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Paolo Martin Bermillo
“Thank you for your review! We’re so happy you think the nightstand is beautiful! We’re sorry to hear about the chip, and we totally understand how disappointing that can be. Please reach out to our customer service team, and they’ll be happy to assist you in resolving this.”
JOANNE DUMAS
Protection is important to me
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Have the protection”
Feb 24, 2025
Paolo Martin Bermillo
“Thank you very much for your positive review! We’re glad to hear that the protection plan gives you peace of mind. At Ashley, we strive to bring you products that not only fit your home but also provide you with the protection you need. Thank you for being a valued Ashley customer!”
Paolo Martin Bermillo
“Thank you very much for your positive review! We’re glad to hear that the protection plan gives you peace of mind. At Ashley, we strive to bring you products that not only fit your home but also provide you with the protection you need. Thank you for being a valued Ashley customer!”
STELLA LINGERFELDT
nice plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“good plan to have”
Feb 22, 2025
Ace Bocanegra
“Thank you for your feedback! We're glad to hear you think it's a nice plan. We appreciate your support!”
MATTHEW SNOUFFER
Good Delivery
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The delivery was promised as they would bring it.”
Feb 22, 2025
Ace Bocanegra
“Thank you for your feedback! We're glad to hear that the delivery met your expectations and was exactly as promised. We appreciate your support!”
JAMES BROWN
New Dining Table
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product, great delivery crew, great support team in store.”
Feb 19, 2025
Mikee Singco
“Thank you very much for your positive review, James! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ENAS BSISO
5 stats
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love u ashly im happy with u”
Feb 18, 2025
Paolo Martin Bermillo
“Thank you for the kind words! We’re so glad to hear you’re happy with your product. We appreciate you being a valued Ashley customer!”
JAIME TOLBERT
Insurance on your husband's chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Glad we have this!”
Feb 15, 2025
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KIM ASTLE
Recliner couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable lumbar support”
Feb 10, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JOHN OLIVERI
Insurance
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Found a mark on a piece , forwarded picture, another piece is enroute”
Feb 10, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RICHARD CARON
Merchandise extra insurance
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really can't say much I haven't read the full policy but I was happy that actually has extended warranties and insurance”
Feb 08, 2025
ZENOBIA RODRIGUEZ
General
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good quality easy to put together”
Feb 08, 2025
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Michelle Goulder
Dinner table
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love these chairs, color style and comfortable”
Feb 06, 2025
Mikee Singco
“Thank you for your feedback, Michelle! We’re so happy to hear that you love the chairs, from the color and style to the comfort. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
DIANE COCKRELL
A welcome addition to our home
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The chair is a welcoming addition to our "retirement toom"! It is so comfortable. Since we already had 2 I had yo get a third!
The delivery guys did a great job in carrying through the front door and another room to get to our "r" room!”
Feb 02, 2025
LENORE HUBBELL
Miss
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Protection plan is perfect, chair works well, I’m getting use to it. Thank you. Lenore Hubbell .”
Jan 31, 2025
Angelbert Casido
“Thanks for your review, Lenore! We're glad you're happy with the protection plan and that your chair is working well. Enjoy!”
MARYANN AZZOLINA
Love my sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and beautiful! Exactly what I wanted!”
Jan 29, 2025
Mikee Singco
“That's awesome to hear, Maryann! We're so glad you love your sofa and that it's just what you wanted. Enjoy the comfort and beauty it brings to your space!”
LARK RIALS
Great service
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Exactly what I wanted. Beautiful!!”
Jan 29, 2025
Mikee Singco
“Thank you very much for your positive review, Lark! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Ed Hadassah Kong
“We’re so happy to hear that you got exactly what you wanted and that you find it beautiful, Lark!”
JERRY DAVIS
Very good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I'm always happy with my business done with Ashley's.”
Jan 28, 2025
Demberlyn Bacubac
“Thank you for your continued support! We're so glad to hear you're always happy with your experience at Ashley. We truly appreciate your loyalty and look forward to serving you again!”
CAROL COPPOLA
Poor workmanship
⭐ ☆ ☆ ☆ ☆ (1/5)
“If sold already put together like furniture was done before
If has to be put together by customer.. the “glitches” in workmanship appear at home”
Jan 26, 2025
ANITA GORDON
Finally
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new sofa! Comfortable and stylish color!”
Jan 25, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARK MURTHA
🤙
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙”
Jan 24, 2025
Ace Bocanegra
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KIMBERLY AUSTIN
everything was great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I'm very happy with the way my package was brought to me”
Jan 20, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Bryan Florendo
“Thank you very much for your positive review! At Ashley, we’re thrilled to offer styles that help you create the home you envision. We’re so happy to hear that you’re satisfied with the delivery experience. Thank you for being a valued Ashley customer!”
GERMAN VALENTIN
Comfortable but cheaply made
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Comfortable but cheaply made”
Jan 18, 2025
Diza Dagunan
“Thank you for your feedback! We're glad you find it comfortable. If you're looking for a more durable option, we’d be happy to help you find a better fit that meets both comfort and quality. Your satisfaction is important to us!”
JESS SILVESTRE
Stunning
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Exceeded expectations”
Jan 16, 2025
Ace Bocanegra
“Thank you for your feedback We’re thrilled to hear that we exceeded your expectations and that you’re happy with your purchase We appreciate your support and look forward to serving you again”
BOB JACKSON
Happy so far...
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Well... it IS a protection program and everything is still wonderful. No stains, spills or broken pieces.”
Jan 14, 2025
Demberlyn Bacubac
“Thank you for your feedback! We're glad to hear everything is still in great condition and that the protection program has worked well for you.”
JAMES BUCKHALTER
My bad. Ashley is GOOD TO GO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I'm sorry for the bad review. It was the right chair. It just looked leather. Chair is great!!!!”
Jan 13, 2025
Demberlyn Bacubac
“No need to apologize! We appreciate you updating your review. We're so glad to hear that you're happy with the chair and that it turned out to be just what you were looking for. If you need anything else, feel free to reach out! Enjoy your new chair!”
Haryl Siason
“Thanks for your feedback, James! No worries at all—we’re happy to hear the chair is just right for you. We appreciate you giving us another shot and thank you for choosing Ashley!”
JEAN BENDER
Peace of mind
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I did get the protection plan. Nice have it but hope I don’t need to use it.”
Jan 12, 2025
Haryl Siason
“Thanks for your feedback, Jean! We're glad you have the protection plan for peace of mind—fingers crossed you won’t need it, but it’s great to know it's there! We appreciate you choosing Ashley!”
GARY MCKINLEY
Confidence
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“No worries from order to delivery”
Jan 11, 2025
Bryan Florendo
“Thank you very much for your positive review! At Ashley, we bring you styles to help build the home you envision. We're glad to hear that your experience from order to delivery was worry-free. Thank you for being a valued Ashley customer!”
WILLIE BUSH
Jessica wing back linen dining room chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have fallen in love with my chairs, they’re just gorgeous and has great quality”
Jan 10, 2025
Bryan Florendo
“Thank you very much for your positive review! At Ashley, we bring you styles to help build the home you envision. We're thrilled to hear you're in love with your Jessica wing back linen dining room chairs and that you're enjoying their quality. Thank you for being a valued Ashley customer!”
DAN MARCHEWKA
Nice chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice, solid chairs”
Jan 09, 2025
Mikee Singco
“Thank you for your feedback, Dan! We're so glad to hear that you're happy with the chairs. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
ANGELA GREGOS
Good plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good plan to have”
Jan 08, 2025
Bryan Florendo
“Thank you very much for your positive review! We're glad to hear that you’re happy with your purchase. At Ashley, we strive to bring you styles that help you build the home you envision. Thank you for being a valued Ashley customer!”
DEB WINEGAR
New counter chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Assembly was easy. The only problem one chair, where the foot rest fits in. The slot isn't large enough foot rest. So going to have it router's out to finish installation.”
Jan 07, 2025
Demberlyn Bacubac
“Thank you for your feedback! We're glad to hear that assembly was easy, but we apologize for the issue with the footrest slot. We hope the router fix will help complete the installation. We truly appreciate you choosing Ashley Furniture and if you need any further assistance, please don't hesitate to reach out!”
THOMAS MARCINIAK
Nice Chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice chairs.”
Dec 30, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LARRY MAXWELL
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my sofa good quality comfortable”
Dec 29, 2024
SHEILA ERNST
Great addiction
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Worth the buy”
Dec 28, 2024
Ed Hadassah Kong
“We're so glad to hear it was a great addition and worth the buy. Enjoy!”
LOUANN GREENE
Great protector for your products
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wonderful product”
Dec 26, 2024
TAMMY TOMASZEWSKI
Mea custom chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We’re very pleased with the quality of product and service we receive from Ashley”
Dec 22, 2024
Diza Dagunan
“Thank you for your kind words, Tammy! We're so glad you're pleased with the quality of your custom chairs and the service you've received. Your satisfaction means everything to us, and we're here to help whenever you need us”
DJULIETA PAPANYAN
👍👍👍👍
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So canftabal”
Dec 21, 2024
Mikee Singco
“Thank you very much for your positive review, Djulieta! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MELISSA BROWN
Reasonably priced.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Reasonably priced”
Dec 19, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CORA MCMASTER
Great item!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very sturdy and beautiful!”
Dec 17, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DARIN PRATT
Tv stand
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Such a nice product. We love it.”
Dec 17, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MONSERRATE SEPULVEDA
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The bookcase bed is beautiful perfect. It was a gift for my grandchild .”
Dec 17, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JANICE MULLER
Functional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice size and light weight. Enough storage for throw pillows and light blankets when not jn use. Being light weight, easily love around for cleaning.”
Dec 17, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LINDA JABLONSKI
Recliner protection
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice to know I can get protection for my recliner for such a deal!”
Dec 16, 2024
Ed Hadassah Kong
“Thank you for your feedback, Linda! We're glad to hear that you’re pleased with the protection option for your recliner and the value it provides.”
ANDRES MEJIAMARTINEZ
Great loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The furniture is built very comfortably and sturdy.”
Dec 15, 2024
Ace Bocanegra
“Hello Andres! Thank you for your review! We’re so glad to hear that your loveseat is both comfortable and sturdy. We appreciate your feedback and hope it continues to provide you with great comfort and support!”
BILL ELVER
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome product and glad I purchased the chair”
Dec 13, 2024
Ace Bocanegra
“Hello Bill! Thank you for your wonderful review! We're so glad to hear you're enjoying your new chair and that it's comfortable. We appreciate your feedback and are happy you made the purchase!”
AMY YOUNG
Furniture protection
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great furniture coverage”
Dec 13, 2024
Ace Bocanegra
“Hello Amy! Thank you for your review! We're glad to hear that you're happy with the furniture protection. It’s great to know it’s giving you peace of mind. We appreciate your feedback!”
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Sara May
ya never know
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Buying this is worth is because you can't predict if something will get damaged or not”
Dec 09, 2024
Glory Segocio
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ROBIN STEPHENSON
It's Always Smart to Protect you Purchases
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's always a good idea to protect those major purchases just in case something happens to them in those first few years.”
Dec 08, 2024
Ace Bocanegra
“Hello Robin! Thank you for your insightful feedback! We completely agree that protecting your major purchases is a smart choice to ensure peace of mind. We appreciate you sharing your thoughts and are glad you're making the most of your purchase!”
MELISA EVANS
Love them
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am very satisfied and easy to assemble”
Dec 02, 2024
Haryl Siason
“Thank you so much for your feedback, Melisa! We're thrilled to hear that you're satisfied with your purchase and that assembly was easy. We appreciate you choosing Ashley, and we're so glad the piece is a great fit for your home!”
VIOLET LEDESMA
Great for a small space
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great for a small kitchen”
Dec 02, 2024
Haryl Siason
“Thank you for your feedback, Violet! We're so happy to hear that the set is a great fit for your small kitchen. We appreciate you choosing Ashley and are thrilled you're enjoying your purchase!”
ROBERT PHILLIPS
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice modern sturdy table”
Dec 01, 2024
Ace Bocanegra
“Hello Robert! Thank you for your feedback! We're so glad to hear that you’re happy with your new table and that it’s both modern and sturdy. Enjoy your beautiful piece!”
JAN STUCKWISH
Nice table!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very sturdy and perfect with my other decor!!”
Nov 26, 2024
Ed Hadassah Kong
“Thank you for your feedback, Jan! We're so happy to hear that the table is a great fit for your space and that it’s sturdy and complements your decor perfectly.”
Ace Bocanegra
“Hello Jan! Thank you for your great review! We're so glad to hear that the table is sturdy and complements your decor perfectly. We truly appreciate your feedback!”
TABATHA BULLOCK
Love
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“As advertised”
Nov 23, 2024
Ed Hadassah Kong
“Thank you for your feedback! We're so glad to hear that your purchase met your expectations Tabatha!”
JAMAAL DAILEY
Quite Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sitting on a cloud”
Nov 22, 2024
Ace Bocanegra
“Hello Jamaal! It sounds like a dream! So glad to hear it's that comfortable and definitely the perfect spot to relax!”
RANA GHAZZI
Great piece of furniture.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it.
Definitely would buy it again.”
Nov 20, 2024
Ace Bocanegra
“Hi Rana! Thank you for your review! We're thrilled to hear you love the piece and would buy it again. We appreciate your support and hope it continues to be a great addition to your space!”
MICHAEL TUMA
Wonderful recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Extremely comfortable”
Nov 18, 2024
Ace Bocanegra
“Hi Michael! Thank you for your review! We're so glad to hear that you're enjoying the comfort of your recliner. It sounds like the perfect spot to relax!”
TERIANDSTEVE SCHUERMANN
Service plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Peace of mind, we have grand kids”
Nov 18, 2024
Ace Bocanegra
“Hello! Thank you for your feedback! We're glad to hear the service plan gives you peace of mind, especially with grandkids around. It’s always great to have that extra protection!”
YOLANDA JONES
just in case
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“glad to have purchased”
Nov 15, 2024
Ace Bocanegra
“Hi, Yolanda! Thank you for your review! We're glad to hear you're happy with your purchase. We appreciate your feedback!”
KENNETH CISCO
Like anything in this life, you get what you pay for.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Solid in-expensive dresser. Many other reviews stated this was hard to put together, I didn't have a problem outside of having to redo the second step cause I placed the piece upside down due to slightly vague directions. If you are of average "handy-ness" this shouldn't be a problem to assemble. Overall nice enough for wait I paid for it.”
Nov 14, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
BARBARA MANKA
Couch/Sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Liked it 👍. Fit my living room better than the d sofa”
Nov 11, 2024
Ace Bocanegra
“Thank you for your feedback! We're glad to hear the sofa is a better fit for your living room than the previous one. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com and in the subject line please state “Attention Ace B”. We're always here to help to the best of our ability.”
THOMAS ODENS
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Caveman Den Dual Power Reclining Sofa is perfect.”
Nov 10, 2024
Ace Bocanegra
“Hi, Thomas! Thank you for your great feedback! We're so happy to hear that the Caveman Den Dual Power Reclining Sofa is perfect for you. Enjoy the comfort and relaxation it brings, and we appreciate your support!”
JARROD WASHINGTON
Big J
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Hopefully I’ll never have to use it the furniture is well made and very sturdy. But always better safe than sorry.”
Nov 09, 2024
Ace Bocanegra
“Hi, Jarrod! Thank you for your review! We're glad to hear the furniture is well-made and sturdy. It's always great to have peace of mind, just in case. If you ever need anything, we're here to help!”
Glory Segocio
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Glory Segocio
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RITA HERNANDEZ
Delivery Team
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Delivery team was wonderful and helpful”
Nov 06, 2024
Ed Hadassah Kong
“Thank you for sharing, Rita! We're so glad to hear that the delivery team was wonderful and helpful.”
JOHN NEUFELD
PEACE OF MIND
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Bought it for the protection of the motors as well as the leather.”
Oct 30, 2024
Ace Bocanegra
“Hi, John! Thank you for your feedback! We're glad to hear that you purchased it for the protection of the motors and leather. It’s always a great idea to keep your furniture well-protected. Enjoy your new addition!”
SHEILA RAGAN
Chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice chair…”
Oct 28, 2024
Bryan Florendo
“Thank you for your positive review! We're so glad to hear that you like your chair. At Ashley, we aim to help you create the home you envision, and we appreciate you being a valued customer!”
MIGUEL ROBLES
A single man’s taste in sofas
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purchased for my son who selected the sofa himself. A great product by design, color and appearance. Set up in the perfect spot of his apartment.”
Oct 27, 2024
Glory Segocio
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
VICTORIA MITCHELL
Overall great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product protection plan”
Oct 26, 2024
Glory Segocio
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PATRICIA ROBINSON
Protection highly recommend
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I hit the protection just in case! Hope yo never have to use it but doesn’t hurt to protect it. Especially with a dog!”
Oct 22, 2024
Glory Segocio
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATHLEEN HOYER
Great sofa nice color and material
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Looks great comfortable, pillows are wired and heavy not comfortable”
Oct 20, 2024
Ed Hadassah Kong
“Thank you for your feedback, Kathleen! I’m glad you find it looks great and comfortable. I understand your concerns about the pillows being wired and heavy, which can affect comfort. You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you.”
LYNDA WRIGHT
Accent Chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice in my living room.”
Oct 13, 2024
Mikee Singco
“Thank you very much for your positive review, Lynda! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Bryan Florendo
“Thank you for your feedback, Lynda! We're delighted to hear that the accent chair is a nice addition to your living room. At Ashley, we strive to provide styles that help you create your ideal home. We appreciate you choosing Ashley and are glad you're enjoying your purchase!”
DWIGHT SAVAGE
Awesome Table
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I'm enjoying my dinning room table and chairs.”
Oct 12, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
TRANISE JENKINS
Awesome piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome product to have for living room hate that it needed assembled but easy to be put together”
Oct 11, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SANDRA COOK
Good
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good quality”
Oct 10, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
DIANE ERWIN
Worth Adding to Your Purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m happy to have this protection on my furniture.”
Oct 09, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARGARET WRIGHT
I like the color it’s really what I expected it to be very nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s to new to rate, i hope it’s good”
Oct 07, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
VICKY CRESS
Important
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Protection plans are important if you have pets and grandchildren”
Oct 06, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DAVID LONG
I liked it !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good product, fit;s the need !”
Oct 05, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LINDA SILVEY
Its comfortable and fits perfect for my needs and matches the other two chairs so it completes my room.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it and it fits perfectly fir my needs”
Oct 04, 2024
Mikee Singco
“We appreciate your feedback, Linda! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
PEGGY VANBROCKLIN
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fantastic. Well made! Fit my space , looks great. Recommend for small spaces like mine! Easy to put together too.”
Sep 29, 2024
Mikee Singco
“Thank you very much for your positive review, Peggy! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ELIZABETH JOHN
Chic Chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new chairs for my kitchen table. They are comfortable and chic”
Sep 29, 2024
Mikee Singco
“Thank you very much for your positive review, Elizabeth! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LISA HOLLIS
My chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my chair!!”
Sep 26, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANNIE MASON
Great!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I glad I am protected”
Sep 25, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
WENDY KEIL
They stand by their product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Worth the price!”
Sep 20, 2024
Mikee Singco
“We appreciate your feedback, Wendy! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
EULA POWELL
End tables
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great tables”
Sep 20, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GWEN KNORR
I haven’t used or needed the plan yet (hope not to need it)
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I haven’t needed the plan yet and hope not to need it.”
Sep 16, 2024
Paolo Martin Bermillo
“Thank you for your review! I appreciate your perspective on the protection plan. While we hope you never need to use it, it’s great to know you have that peace of mind with your purchase. Your satisfaction is important to us, and we’re grateful to have you as a valued Ashley customer. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for choosing Ashley!”
BRENDA LOVEALL
chair
⭐ ☆ ☆ ☆ ☆ (1/5)
“my chair does not work right”
Sep 08, 2024
Christian Deposoy
“If you are still having any issues with our item, you can contact us by emailing ReviewFeedback@Ashley.com with your order information, going to our website to begin live chatting with another representative or by calling us at 1-866-436-3393.”
CYNTHIA STEWART
Dresser
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice furniture”
Sep 08, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CASEY ONDECK
Great value if use it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Hopefully don't have to use but if do hope no issues”
Sep 08, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARTIN SZALKOWSKI
comfort is great.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“love it. nothing about it I don't like.”
Sep 08, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CARIDAD INFANTE
A satisfied customer! 😌😊
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Color, shape, style perfectly match my dining room theme.”
Sep 07, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MELINDA SOLISDEJESUS
Too tall for us
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Loft bed is too tall. They need to have a shorter option for people with low ceilings. It needs to be a good four inches shorter.”
Sep 07, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
SALLY GORHAM
Great Company to work with
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love working with Ashley. Almost all our furniture is from your store.”
Sep 06, 2024
Demberlyn Bacubac
“Thank you so much for your continued support and kind words! We’re delighted to hear that you love working with Ashley and that almost all your furniture comes from our store. Your satisfaction means a lot to us!”
SUE WINKLER
Sturdy chairs
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice counter chairs”
Sep 01, 2024
Mikee Singco
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you, Sue!”
MARTHA SANDERS
Great Trunk
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This trunk is very well made, attractive, awesome storage inside, with a rustic appearance that will look great in my country home. I highly recommend this trunk to others.”
Aug 31, 2024
Demberlyn Bacubac
“Thank you for your feedback! We’re thrilled to hear that you’re pleased with the trunk's quality, attractiveness, and storage. It’s wonderful that it complements the rustic look of your country home. We appreciate your high recommendation. Enjoy your new trunk!”
LAURA GODLEY
Beautiful!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“it an absolutely beautiful bed. Well made and well worth the money. Very classy and goes perfectly with my decor!”
Aug 31, 2024
Demberlyn Bacubac
“Thank you for your wonderful feedback! We're thrilled to hear that you find the bed beautiful, well-made, and a perfect fit for your decor. It’s great to know that you feel it’s worth the investment. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new bed!”
CYNTHIA BROWN
Good job, in thinking of customers needs!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Protecting your purchase, is always important, if you pay for your purchase wouldn’t you think it makes sense to protect it, thanks for offering it!”
Aug 28, 2024
Demberlyn Bacubac
“We agree that protecting your purchase is important, and we’re glad you appreciate the option. It makes sense to ensure your investment is well protected. Thank you for recognizing that!”
EVELYN FRIDGE
Pleased
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very pleased and was easy to put together.”
Aug 26, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MONTE SIMPSON
No experience using the additional warranty.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“While this is our second purchase from Ashley, we have not filed a claim so our experience with the added warranty is limited. The price is right, and the coverage seems fair.”
Aug 19, 2024
Paolo Martin Bermillo
“Thank you for your review! We're glad to hear you find the price and coverage of our warranty appealing. Should you need any assistance with your warranty or have any questions, our team is here to help. We appreciate your continued trust in Ashley and look forward to serving you again!”
WANDA EUCARE
Protection plan
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Haven’t had to use so can’t really review this”
Aug 18, 2024
Diza Dagunan
“Thank you for your feedback, Wanda. If you need any further assistance, please send us an email at ReviewFeedback@AshleyFurniture.com. In the subject line state, “Attention DD” and the body of the email includes your order information. We'd be happy to help.”
KAREN ULMAN
Karen U.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It does not have extra length. My husband's feet hang over the edge when reclined. Price was good. Delivery in 3 boxes including remote. My husband lost his leg below knee. Lift mechanism aides in transfer to walker and then to wheelchair.”
Aug 17, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
GIANNA ORMONDE
Great Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This mattress is so comfortable I absolutely LOVE IT!!”
Aug 17, 2024
Mikee Singco
“We’re thrilled to hear that you absolutely love your new mattress and find it so comfortable! Your satisfaction means a lot to us, and we’re delighted that you’re enjoying your purchase. We can't wait to welcome you back for your future furniture needs, Gianna!”
MICHAEL DRAKE
Positive insurance.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Insurance is the way to go. This is a great option to protect your purchase”
Aug 17, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RAMON BERRIOS
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“They do come out to repair quickly. Used this for another item”
Aug 16, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
WILLIEH DEBREW
Great material on this sofa. Very comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loved this sofa”
Aug 14, 2024
Mikee Singco
“Thank you so much for your feedback, Willieh! We’re delighted to hear that you love your sofa and find it comfortable. We take pride in using high-quality materials to ensure our customers enjoy both style and comfort. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
LESLIE WILSON
Office visitor chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great chair! We purchased 3 to use in an office for visitors. We get compliments all the time. They look low but sit great”
Aug 13, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SUZANNE SCHERLING
Haven’t completed in formation. Crazy work schedule
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. Have purchased other items”
Aug 11, 2024
Paolo Martin Bermillo
“Thank you for your review! We’re delighted to hear that you love your purchase and appreciate your continued support with other items. At Ashley, we strive to provide products that fit seamlessly into your busy lifestyle and enhance your home. Your satisfaction is very important to us, and we’re grateful for your feedback. Thank you for being a valued Ashley customer!”
PAMELA FOX
Great service
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome ptoduct.”
Aug 09, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LAURA ASMUS
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It all is great.”
Aug 07, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KRIS BROWN
extended protection plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Waiting to see if I'll need the extended warranty on the electronic parts of the couch & loveseat!”
Aug 01, 2024
Diza Dagunan
“Thank you for reaching out, Kris! It’s great to hear that you’re considering the extended warranty for your couch and loveseat. We hope everything works perfectly for you, but if you do have any questions or need assistance with the warranty, please don’t hesitate to contact us. We’re here to ensure you have the best experience possible with your purchase!”
EUDA BRASSARD
Loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice quality and great size for the living room”
Jul 30, 2024
Mikee Singco
“Thank you for your kind words, Euda! We’re delighted to hear that you’re happy with the quality and size of your item for your living room. It’s always our goal to provide products that enhance your space. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
JULISSA DIAZ
Elegant and comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Elegant, confortable and quick delivery”
Jul 30, 2024
Paolo Martin Bermillo
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ERIC WALLAND
A must need
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good value to protect your investment.”
Jul 27, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
JOANNE DELORA
Platform bed review
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The bed is beautiful! It's the perfect color and looks stunning in my bedroom. It was also very easy to put together.”
Jul 25, 2024
Paolo Martin Bermillo
“We appreciate your feedback, Joanne! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
JOHN KNEBEL
Comfortable easy to recline
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very comfortable, I fell asleep a couple of times on it. It does have some spring noise while rocking, not bad though.”
Jul 25, 2024
Paolo Martin Bermillo
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
KAREN KAISER
LOVE EVERYTHING
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“i LOVE MY FURNITURE!!!!”
Jul 25, 2024
Paolo Martin Bermillo
“We appreciate your feedback, Karen! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
WALTER KLEIN
Very satisfied!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m very pleased!”
Jul 24, 2024
Paolo Martin Bermillo
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SHERRI SEYFERT
Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely beautiful recliner”
Jul 23, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BONNIE SMITHSON
Sofa Sleeper
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Sofa Sleeper is comfortable to sit on in a guest room and provides extra sleeping room for guests.”
Jul 22, 2024
Joseph Gibbs
“Hello Bonnie, thank you for your feedback! We're glad to hear that the Donlen Queen Sofa Sleeper is not only comfortable to sit on in your guest room but also provides extra sleeping space for your guests. At Ashley Furniture Industries, LLC, we design our sofa sleepers with both comfort and functionality in mind, ensuring that they meet the needs of our customers. If you have any further comments or questions, please feel free to let me know at Reviewfeedback@Ashleyfurniture.com and in the subject line state “Attention Joe G.”.”
ROSELAND SALGADO
Protect every purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Covers so much of what matters.”
Jul 21, 2024
Diza Dagunan
“Thank you for your feedback, Roseland! We're thrilled to hear that our product covers so much of what matters to you. Your satisfaction is our priority, and we're delighted that our product meets your needs. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to ensure your continued satisfaction with our products. Thank you again for choosing Ashley.”
JOSEPHINE HARTLEY
Worth it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Haven't had to use it and hope I never do. Worth it to have it and not need it than need it and not have it”
Jul 20, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
KATIE SKELTON
Sure why not
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Hope to never use it”
Jul 18, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KAREN CAMPBELL
Highly recommend
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love this chair! It is extremely comfortable and easy to rock in. Great for snuggling with our newborn and rocking to sleep.”
Jul 15, 2024
Mikee Singco
“Thank you so much for sharing your enthusiasm with us! We're thrilled to hear that you absolutely love the chair and that it's bringing comfort during those precious moments with your newborn. At Ashley, we strive to create furniture that enhances these special experiences. Thank you for choosing us for your furniture needs, Karen!”
ADAM RYSELL
Good Protection Plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I like that there was a protection plan available to help give me added coverage for the furniture i ordered.”
Jul 14, 2024
Paolo Martin Bermillo
“Thank you very much for your positive feedback! We're delighted to hear that you found value in our protection plan. At Ashley, we aim to provide not only stylish furniture but also peace of mind through additional coverage options. Your satisfaction is important to us, and we appreciate you choosing Ashley for your furniture needs. Thank you for being a valued customer!”
Paolo Martin Bermillo
“Thank you very much for your positive feedback! We're delighted to hear that you found value in our protection plan. At Ashley, we aim to provide not only stylish furniture but also peace of mind through additional coverage options. Your satisfaction is important to us, and we appreciate you choosing Ashley for your furniture needs. Thank you for being a valued customer!”
ROBIN CONTE
perfect cabinet for my craft room
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“perfect size and color, however a bit frustrating to put together.”
Jul 14, 2024
Tyronne Diputado
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. If you need any further assistance, please send us an email at ReviewFeedback@AshleyFurniture.com. In the subject line state, “Attention TD”. Thank you for being a valued Ashley customer!”
MARIE WHITE
Good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Spacious nightstand and very sturdy”
Jul 13, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ALEX MOORE
Recliner and reclining sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Delivery was amazing and I love the furniture best decision ever”
Jul 12, 2024
Diza Dagunan
“We're thrilled to hear that you had such a positive experience with the delivery and that you're loving your new furniture, Alex! Making our customers happy is our top priority, and we're delighted that your decision has been so satisfying. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. Enjoy your new furniture to the fullest!”
MATTHEW PHIFER
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really like our bedroom furniture we bought. Fast shipping was a little fun putting it together the directions are horrible other than that it’s a nice bedroom set.”
Jul 10, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARC SUMMA
IDK
⭐ ☆ ☆ ☆ ☆ (1/5)
“I haven't received my furniture yet”
Jul 10, 2024
Christian Deposoy
“Thank you for your review. Our records show a customer experience representative has taken care of your delivery concern for you. If you need any further assistance, please send us an email at ReviewFeedback@AshleyFurniture.com. In the subject line state, “Attention CD” and in the body of the email include your order information. We'd be happy to help.”
WANDA HARPER
Very satisfied!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Packaged nicely, delivered with no Hassel. The craftsmanship of the furniture is excellent, very sturdy and worth the price.”
Jul 09, 2024
Diza Dagunan
“We appreciate your feedback, Wanda! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
TINA BROWN
Table
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love my table and everything was in the box for me to assemble it together. It came within two days of ordering it.”
Jul 08, 2024
Diza Dagunan
“Thank you so much for your feedback, Tina! We're thrilled to hear that you absolutely love your table and that the assembly process was straightforward with everything included in the box. Our team strives to ensure timely delivery, and we're delighted that you received your order within just two days of placing it. If there's anything else you need or if you have any further comments to share, please feel free to reach out. We're here to assist you and want to ensure your continued satisfaction with our products and services. Enjoy your new table!”
LAWRENCE COARSEY
Nice &Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Couch is comfortable and seems to be very durable.”
Jul 07, 2024
Paolo Martin Bermillo
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
HAZEL FETTER
Reclining chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new chair. Exactly what I expected”
Jul 06, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
AMARILYS RODRIGUEZ
Chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Like the quality”
Jul 05, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARIA HALZACK
👍🏻
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Seamless, very pleased”
Jul 05, 2024
Mikee Singco
“Thank you so much for sharing your positive feedback, Maria! We're delighted to hear that your experience was seamless and that you're very pleased. We can't wait to welcome you back for your future furniture needs!”
KATHLEEN FRONTZ
Piece of Mind
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I decided to purchase the protection in the event there was an issue. But seeing it in person I could see it was well made and everything I wanted.”
Jul 05, 2024
Mikee Singco
“That's fantastic to hear! It's great that you decided to purchase the protection plan for added peace of mind. We're thrilled that the item met all your expectations and that you found it to be well-made and exactly what you wanted. Thank you for choosing us for your furniture needs, Kathleen!”
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MACKENZIE FRANCIS
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great design, easy assembly!!!”
Jul 05, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ROGER GREEN
Unhappy Customer
⭐ ☆ ☆ ☆ ☆ (1/5)
“I have "UNSUBSCRIBED" from receiving emails from Ashley's no fewer than SIX TIMES now, and yet CONTINUE TO RECEIVE THEM.
I've purchased MANY Ashley's products over the years, and have been very happy with the product and service after the sale. But if Ashley's continues to bombard me with UNWANTED AND UNSOLICITED EMAILS, I will take my business, and money, elsewhere.”
Jul 03, 2024
Paolo Martin Bermillo
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
JOHNNY SULLIVAN
Not satisfied
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Not as big as pictures on web site. It's not a over sized recliner. Just not satisfied with the recliner”
Jul 01, 2024
Ian Frederick Flores
“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the subject line state “Attention Ian F” and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”
ANGELA SOUTHWORTH
Coffee table
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality, looked just like the picture !”
Jul 01, 2024
Mikee Singco
“We're delighted to hear that you're pleased with the quality and that the item matched the picture perfectly, Angela! Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
ANN MCCOLLUM
Perfect.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We ordered this loveseat online without seeing it in a showroom. When it arrived, it met our expectations in every way. It is beautiful. Thank you.”
Jul 01, 2024
Mikee Singco
“Thank you so much for sharing your experience with us, Ann! We're thrilled to hear that the loveseat met and even exceeded your expectations. At Ashley, we strive to provide furniture that combines both beauty and quality, and we're delighted that you're pleased with your purchase!”
SUSAN HILYER
The seat is very hard.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Poor quality for the price.”
Jun 30, 2024
Ian Frederick Flores
“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the subject line state “Attention Ian F” and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”
SALLY PORTERFIELD
Nice loveseat
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like the loveseat. However, I ordered the cream colored. I had to keep it because I had given my other one away the day before so I had nowhere to sit.”
Jun 29, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JAMES PEARSALL
I love it so smooth my wife love it also
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“James p karaium”
Jun 29, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CATHY PECENY
Review
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very professional, very helpful. The chairs are beautiful!!!”
Jun 28, 2024
Diza Dagunan
“Hello Cathy. Thank you so much for your kind words! We're thrilled to hear that you found our service professional and helpful and that you love the chairs. If you need any further assistance, please don't hesitate to reach out. Enjoy your beautiful new chairs!”
TROY MARCHBANKS
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“easy to assemble and gorgeous and comfortable”
Jun 26, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
BRENDA HATHAWAY
Love this ottoman!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This ottoman is made well, looks great, and has great storage! I love it!!!”
Jun 26, 2024
Mikee Singco
“That's wonderful to hear, Brenda! I'm thrilled that you're loving the ottoman. Its quality craftsmanship, stylish appearance, and ample storage capacity make it a fantastic addition. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
STEFANIE TERESI
Side table
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good quality for price!”
Jun 26, 2024
Mikee Singco
“Thank you for sharing your thoughts on the side table, Stefanie! We're glad to hear that you find it to be of good quality. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
ANGELA LAWSON
King bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the bed , perfect size and color!”
Jun 25, 2024
Mikee Singco
“That's wonderful to hear, Angela! We're thrilled that you love the bed and that it's the perfect size and color for you. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
HELEN SHREVE
Comfy Reclining Loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Happy with recvg our reclining loveseat, the delivery and set up was good. We are both enjoying it.”
Jun 25, 2024
Mikee Singco
“Thank you for letting us know, Helen! We're delighted that you're happy with your reclining loveseat and that the delivery and setup went smoothly. We can't wait to welcome you back for your future furniture needs!”
JACQUELINE TOMPKINS
Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable, better than pictured.”
Jun 25, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BILLIE BRANSCUM
Very satisfied.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very pleased. Will recommend.”
Jun 25, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ARLINDA MCGRUDER
Chest of Drawers and Dresser
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great Purchase. Love the Color (Black), roomy drawers, perfect measurements.”
Jun 25, 2024
Mikee Singco
“Thank you for your feedback, Arlinda! We're thrilled to hear that your purchase was great and that you love the black color, roomy drawers, and perfect measurements. We can't wait to welcome you back for your future furniture needs!”
KARLA GOETZINGER
Defective product
⭐ ☆ ☆ ☆ ☆ (1/5)
“I Just received the ottoman with damaged legs, all scratched and is severely sagging….
I’m disgusted with what I revived!! Supposedly is brand new from factory but instead I got a defective furniture!”
Jun 25, 2024
Christian Deposoy
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
CHRISTINA CASTLE
Protection Plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Have not used but it is good to have.”
Jun 24, 2024
Diza Dagunan
“Thank you for your feedback! We're glad to hear that you found the item good to have, even though you haven't used it yet. Your satisfaction is important to us, and we're here to assist you whenever you decide to use the item or if you have any questions. If there's anything else we can help with or if you have more feedback to share, please feel free to reach out. We appreciate your support, Christina!”
CARMEN KIRKPATRICK
Quality, long to build
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great quality build for the price, not 45min to build like instructions said. Took almost all day. But easy to follow instructions.”
Jun 24, 2024
Mikee Singco
“We're glad to hear that you're pleased with the quality of our product given its price point, Carmen! It's great that the instructions were easy to follow, even though it took some time to assemble. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
PAULA FAUBLE
Not happy
⭐ ☆ ☆ ☆ ☆ (1/5)
“I never got my refund of the furniture protection plan since I returned the product before I received it as it was going to fit in the space like I thought!”
Jun 23, 2024
Paolo Martin Bermillo
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
ROBERT NAECKEL
No issues
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great shopping experience.”
Jun 23, 2024
Paolo Martin Bermillo
“We appreciate your feedback, Robert! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
ELLEN PUTNAM
Good product
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I really love how comfortable this recliner is it’s going to be perfect for our Nursery. The only down fall is it is difficult to put the leg pad back after it’s been reclined.”
Jun 22, 2024
Paolo Martin Bermillo
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
CHERI GUERDON
SwivelChair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the chair! Ordered online and it's perfect!”
Jun 22, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SAVEEN KURUWITA
Good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product”
Jun 22, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SOPHIA MENDOZA
Awesome Purchase Haddigan Counter Height Table
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fits perfectly”
Jun 21, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Haddigan Counter Height Table! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
FRANCISCA DOMINGUEZ
Awsome!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very confty!”
Jun 20, 2024
Diza Dagunan
“We appreciate your feedback, Francisca! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
LOIS VINCENT
Great deals on Furniture!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good furniture! Good delivery!
Thank you,
Lois Vincent”
Jun 20, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KIMBERLY PIPKIN
GREAT CHOICE FOR LOVESEAT
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great experience with purchasing and delivery; we were kept updated the day of delivery and the couch was set up and all packaging was removed. My son LOVES his new couch.”
Jun 19, 2024
Mikee Singco
“Thank you so much for sharing your wonderful experience with us, Kimberly! We're thrilled to hear that your purchasing and delivery process went smoothly and that you were kept well-informed throughout. We can't wait to welcome you back for your future furniture needs!”
CONNIE FEHR
Delivery debacle!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Delivery took quite a few weeks. Ordered in March, given 2 dates that fell through, and a third which worked. Delivery men were quick and meticulous. Delivery at the end of May should have been proposed from the start. We changed plans to be home the first delivery date and actually were not notified until I called to inquire.”
Jun 18, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
AMORE STIVES
Bed Bug and the sofa
⭐ ⭐ ☆ ☆ ☆ (2/5)
“My tenant found a bedbug in the sofa”
Jun 18, 2024
BRANDON WHITE
Best service
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fast easy service”
Jun 17, 2024
ANGELA THOMAS
Excellence meets comfortability…
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent choice! It’s made from great materials. Easy to put together! Received in a timely manner. Extremely comfortable! You couldn’t ask for a better product!”
Jun 17, 2024
Tyronne Diputado
“Thank you so much for your glowing review! At Ashley, we strive to offer products that blend excellence with comfort. We're thrilled to hear that you're pleased with your choice and that it arrived promptly and was easy to assemble. Your satisfaction means a lot to us, and we appreciate you choosing Ashley for your home furnishings.”
ANDY CAZEAU
Impressive
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Chairs seem very stable and look very good. I would definitely recommend it to friends and family.”
Jun 17, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
THOMAS STEPHENS
Nice looking
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Grandson loves it. Looks good in the room. A bit difficult for 2 70 year olds to assemble but we got it done! (zippers all broke however:()”
Jun 17, 2024
Paolo Martin Bermillo
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
TAMMY TREAS
Furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent in all ways.”
Jun 17, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Tulen Reclining Sofa! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
JOHN CUNDIFF
Slate recliner sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Material is soft and durable. Since I am 5’3” the recliner part of sofa is perfect.”
Jun 16, 2024
Paolo Martin Bermillo
“We appreciate your feedback, John! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
TERRI DAILEY
Regular Furniture protection plan is a good buy and is worth having. Hopefully won’t ever need it.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Hopefully won’t have to use the plan but good to have in case. Customers should have the option to not select it as long as they sign saying they understand that they get what they get and cannot start a claim for damages
if they don’t purchase the plan. Most people will opt to buy it tho.”
Jun 16, 2024
Ian Frederick Flores
“Thank you for taking the time to share your feedback. We appreciate your honest review and are pleased to hear that you're generally satisfied with your purchase. Your feedback is invaluable to us as we continually strive to enhance our products and customer satisfaction. Thank you again for choosing Ashley.”
CARMEN PENA
Outstanding
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The couches look amazing in it spaces the deliverers went above and beyond. We are so grateful for the outstanding service from Ashley’s! From the purchase to the delivery experience. Tried uploading photos but wasn’t able to”
Jun 16, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Lonoke Sofa! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Lonoke Sofa! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
VICKY BANKS
Love it!!😊
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love the chair!! Well made and very comfortable! I highly recommend this chair!”
Jun 15, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Madison Park Arianna Swoop Wing Chair! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
KIMBERLY HARRIS
Best Father's Day ever!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely thankful!!”
Jun 14, 2024
Mikee Singco
“We are absolutely thankful for your feedback! It's truly rewarding to hear about your positive experience with our product, Kimberly. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
AMANDA ADAKAI
Adakai couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The guys who made the delivery and install were wonderful”
Jun 14, 2024
Mikee Singco
“We're delighted to hear that you had a wonderful experience with our delivery and installation team, Amanda! we take great pride in not only providing top-quality products but also ensuring exceptional service from start to finish. It's fantastic to know that our team made the delivery and installation process smooth and enjoyable for you. Your satisfaction is our priority, and we're grateful for the opportunity to serve you, Amanda!”
CHANSEE TABB
Recliner lift chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My mom loves the auto lift chair and it's very comfortable.”
Jun 13, 2024
Tyronne Diputado
“Thank you for sharing your positive feedback! We're delighted to hear that your mom loves the auto lift chair and finds it comfortable. Your satisfaction is our priority, and we appreciate your support as a valued Ashley customer!”
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GLORIA PEREZ
Love it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Small little scuff on a top corner but nothing major. I love it!”
Jun 13, 2024
Tyronne Diputado
“Thank you for your review and for choosing our product for your home! We're thrilled to hear that you love it, despite the small scuff. We're always striving to improve, so if there's anything we can do to earn that last star from you or if you need further assistance, please don't hesitate to email us at ReviewFeedback@AshleyFurniture.com with your order information. We appreciate your feedback and look forward to serving you again in the future!”
CAROLYN RHINE
Looks Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great chairs”
Jun 12, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Caitbrook Counter Height Bar Stool! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
JESSICA KANNEGIESSER
Decent table
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Table bigger than looks and chairs do not push under the table otherwise decent table”
Jun 11, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
ANA LUZWILLIAMS
Leather couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice thick leather and comfortable”
Jun 10, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANGELENE JONESPERRY
Cherry wood 6 tier chest
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks nice i”
Jun 10, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Six Tiered Basket Storage Chest! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
DAVID MACINNIS
My new bedroom furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my sleigh bed and my dresser”
Jun 10, 2024
Mikee Singco
“That's wonderful to hear! We're thrilled that you're loving your sleigh bed and dresser. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon, David!”
LYDIA HOLEMON
Beautiful desk for grandson
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect for our pre-teen grandson’s room. It’s a very nice looking, sturdy piece of furniture. He now has lots of desktop space for homework.”
Jun 10, 2024
Mikee Singco
“It's wonderful to hear that the furniture piece is perfect for your grandson's room! We're delighted that it not only looks nice but also provides the necessary sturdiness for his use, Lydia. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
SHAKENDRA MAULDIN
Bunk bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very steady. Assuming required 2 people”
Jun 10, 2024
Mikee Singco
“Thank you so much for sharing your feedback with us! We're thrilled to hear that you're finding our bunk bed to be very steady. Ensuring stability and safety is always a top priority for us, and it's wonderful to know that our product is meeting your expectations, Shakendra. We can't wait to welcome you back for your future furniture needs!”
LISA SMITH
Meh!
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I’m returning the nightstands as the color clashed with my other furniture. In the event that the color was ok, the cost was a lot considering the drawers did not fit properly!”
Jun 09, 2024
Tyronne Diputado
“We're sorry to hear that the nightstands didn't meet your expectations. Your feedback is valuable to us. If there's anything we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at ReviewFeedback@AshleyFurniture.com. Simply include your order information in the email, and address it to "Attention TD." We're here to help.”
SHELLY NIEDENTHAL
New Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very satisfied”
Jun 09, 2024
Mikee Singco
“We're thrilled to hear that you're very satisfied with your new couch! Your comfort and satisfaction are our top priorities at Ashley, Shelly. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
HECTOR REYES
Ashley furniturr
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good buy for the price , easy to assemble and nice color too”
Jun 09, 2024
Mikee Singco
“Thank you for taking the time to leave us a review about your order, Hector. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
MELISSA TOMLINSON
Highly recommend purchasing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice to have in case in the event that something goes wrong.”
Jun 09, 2024
ROSEMARY PAVLINA
Love my new sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great protection plan”
Jun 09, 2024
Mikee Singco
“That's wonderful to hear! We're thrilled that you're loving your new sofa and that you find value in our protection plan. Thank you for choosing us for your furniture needs, Rosemary!”
CRYSTAL LEVELL
love the plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“love the plan ❤️😉🙏🏾”
Jun 08, 2024
Diza Dagunan
“Hello Crystal. Thank you so much for your enthusiastic feedback! We're delighted to hear that you love the plan. If you have any questions or need further assistance, please feel free to reach out. Your support means a lot to us!”
DARLENE BOYKIN
Haven't had to use the protection plan.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I give Ashley Home Store 5 Stars 🌟. The deliverymen were efficient and friendly Staff. The Bladen Sofa appears to be fine, so far. I've taken a couple of naps on it & I was comfortable.”
Jun 08, 2024
Christian Deposoy
“Hello Darlene, thank you for your feedback and we really appreciate it. If you need further assistance, don't hesitate to reach us by emailing ReviewFeedback@Ashley.com with your order information, going to our website to begin live chatting with another representative or by calling us at 1-866-436-3393.”
CRYSTAL AITKEN
Nice
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very nice, heavy duty wood. The only thing is one of the legs are a 1/2 inch shorter than the other legs. Kind of weird. But they are really nice.”
Jun 07, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
MELANIE BRIONES
Lovely low profile drawer/bench hardware adjustments needed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Assembly was more challenging than expected requiring us to make adjustments for hardware to fit correctly. Otherwise, using it as a really nice looking and sturdy low profile drawer inside a closet that a child can sit on.”
Jun 06, 2024
Paolo Martin Bermillo
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
PAULA CLAEYS
STOOLS ARE A PERFECT FIT AT KITCHEN ISLAND
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Beautiful, sturdy, comfy, and seats swivel. Easy assembly except for
foot bars. 2 stools teeter a bit but hopefully will adjust in time while 3rd is level. I love sitting at my kitchen island now instead of my table. All in all they're a perfect fit!”
Jun 04, 2024
Paolo Martin Bermillo
“We appreciate your feedback, Paula! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
MONICA CONE
Decent
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice chair. Wish the footrest was softer”
Jun 03, 2024
Angelbert Casido
“Thanks for sharing your thoughts! We're glad you like the chair overall—comfort matters, and we appreciate the feedback about the footrest. If you need any further assistance, please send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention AC” and in the body of the email include your order information. We'd be happy to help.”
VICKY BAXTER
Very satisfied
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Happy with the couches and the quality for the price. Also delivery went very smoothly making it even more of a plus!”
Jun 03, 2024
Mikee Singco
“We're thrilled to hear that you're happy with your couches and that you find the quality to be great for the price! Providing high-quality furniture at affordable prices is important to us, and we're delighted that our couches meet your expectations. Thank you for choosing us for your furniture needs, Vicky!”
DENITA REED
Satisfied Customer
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it! Beautiful furniture!”
Jun 03, 2024
Mikee Singco
“Thank you so much for your kind words! We're thrilled to hear that you love our furniture. Creating beautiful and functional pieces for our customers is our passion, and we're delighted that our products have brought joy to your space, Denita. We can't wait to welcome you back for your future furniture needs!”
SOPHEA DUTCH
Sturdy/good and elegant!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The Table is gorgeous but with the slight dent as shown in pics. I do reccommend this product to everyone but couldn't tell you how the dent or damage had been caused by. Aside from this minor damage, overall, this product is absolutely stunning and sturdy so the delivery people might've been rushing or dropped it without knowing it had caused damage or maybe it was from the warehouse, who knows? I do have the protection coverage, but I do not want the hassle of returning it because it is a heavy product and it took me a minute to figured out to turned it over after assembling it (it's a little heavy).”
Jun 03, 2024
Ian Frederick Flores
“Thank you for taking the time to share your feedback on the Owingsville Dining Table. We appreciate your honest review and are pleased to hear that you're generally satisfied with your purchase. Your feedback is invaluable to us as we continually strive to enhance our products and customer satisfaction. Thank you again for choosing Ashley.”
MELISA HERNANDEZ
Great program
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I have not had any issues so I didn’t really need this but nice just in case”
Jun 03, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
ANNA NAPPI
Don’t recommend cheap
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very cheap and smells like chemicals.”
Jun 02, 2024
Tyronne Diputado
“We're sorry to hear about your experience. Please reach out to us at ReviewFeedback@AshleyFurniture.com with your order details (Subject: Attention TD). We'll promptly investigate and assist you further.”
JAN SMITH
Like furniture
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good job thanks”
Jun 02, 2024
Tyronne Diputado
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CYNTHIA RISELVATO
Love my bench
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love my bench! Perfect! Thank you”
Jun 02, 2024
Tyronne Diputado
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer! If you need assistance, please send us an email at ReviewFeedback@AshleyFurniture.com. In the subject line state, “Attention TD” and in the body of the email include your order information. We'd be happy to help.”
ROSELYN SINCLAIRURBAN
Get the plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Worth the buy”
May 31, 2024
JERRY MESA
Beautiful Bed Frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful bed frame and easy to put together.”
May 28, 2024
Paolo Martin Bermillo
“Thank you very much for your positive review of the ! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JESSICA WEIDNER
Blue Metal Bed frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The bed frame is great and looks exactly like it does on line. I’m thrilled with it.”
May 28, 2024
Mikee Singco
“We're delighted to hear that you're thrilled with your new bed frame! It's fantastic to know that it meets your expectations and looks just as it did online. Your satisfaction is our priority, and we're delighted that our product has brought you joy. Thank you for choosing us for your furniture needs, Jessica.”
MATTHEW HORTON
Pictured as described
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The nightstand is prefect for my daughter’s bedroom, I just wish it comes with 2 with the rest of the bedroom set as it looks weird with only one.”
May 27, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
WENDY BATTLE
Sturdy and very attractive
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very high quality, easy to put together, great value for money. We are delighted with it”
May 25, 2024
Mikee Singco
“We're absolutely thrilled to hear that you're delighted with your purchase, Wendy! It's fantastic to know that our product met all your expectations and provided you with an exceptional experience. Thank you for choosing us for your furnishing needs, and we're honored to have earned your satisfaction.”
LEARLESS BLOCK
Anniversary Goft
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Purchased for my son and my daughter in love for their anniversary and they love it!!”
May 24, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
RICHARD CASERTA
Great chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome and super quick delivery”
May 24, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review ! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
KATHY AGUILAR
Yes I would recommend them
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the way they look.”
May 21, 2024
Kaelan Ramos
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DANA PECOR
Good Value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Will come in handy for rental unit”
May 20, 2024
Paolo Martin Bermillo
“We appreciate your feedback, Dana! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
JAMIE CARTER
Very nice!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m happy with my purchase of my leather sofa and loveseat. And dinning table and chairs.”
May 20, 2024
Mikee Singco
“Thank you so much for sharing your positive experience with us, Jamie! We're thrilled to hear that you're happy with your purchase of the leather sofa, loveseat, dining table, and chairs. It's wonderful to know that our products have met your expectations and are bringing joy to your home. We can't wait to welcome you back for your future furniture needs!”
ANGELA AKERS
Very impressed!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The furniture was exactly what I was looking for and fits in my small living room perfectly. Very pleased!!”
May 20, 2024
Mikee Singco
“That's fantastic to hear, Angela! Finding the right furniture that both meets your needs and fits your space just right can be such a satisfying experience. Thank you for choosing our product, and we're delighted to have you as a satisfied customer.”
PAMELA WADE
I am very pleased with the furniture that I selected.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am very happy with my purchase. It goes great with my new floors.”
May 19, 2024
Mikee Singco
“We're thrilled to hear that you're very happy with your purchase, Pamela! It's wonderful to know that it complements your new floors so well. We can't wait to welcome you back for your future furniture needs!”
TROY CAMPBELL
Wonderful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Extremely happy with the purchase of these great chairs! Please note that although it says Black/Brown the chairs including the legs are all black.”
May 19, 2024
Mikee Singco
“We're thrilled to hear that you're extremely happy with your purchase of these great chairs, Troy! Your satisfaction means the world to us. We can't wait to welcome you back for your future furniture needs!”
SARAH RUBIO
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! I am about to order two more pieces! This sectional sits on the ground and is very easy to rearrange. It’s exactly what we were looking for for in our media/ game room! Our grandchildren love the pieces all pushed together in a square to play and tumble on! Great sofa!”
May 18, 2024
Paolo Martin Bermillo
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DEIDRE REEVES
Nice dresser
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this dresser!! It works great. And my daughter loves it!”
May 15, 2024
Mikee Singco
“Thank you for your wonderful feedback! We're thrilled to hear that you love the dresser and that it works great for you. It's fantastic to know that your daughter loves it as well. Your satisfaction is our priority, and we're delighted that our product has met your expectations.”
REBECCA GRIFFIN
Great purchase !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love this table !”
May 13, 2024
Mikee Singco
“We're thrilled to hear that you absolutely love our table! Creating pieces that bring joy and enhance your space is what we aim for, and your feedback is incredibly rewarding. Thank you for choosing our product, and we're delighted to have you as a satisfied customer.”
CHEYENNE SKIFFINGTON
Night stand
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is a very nice piece for the price”
May 10, 2024
Mikee Singco
“We're delighted to hear that you're pleased with your nightstand! Providing quality products at an affordable price is important to us, and we're glad that our piece meets your expectations, Cheyenne. Thank you for choosing our product, and we're delighted to have you as a satisfied customer.”
ADA RIVERA
Nice table set.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I like the color. I like that is easy to assemble & I like how it looks.”
May 06, 2024
Tyronne Diputado
“Thank you for your positive feedback! We're delighted that you're pleased with your table set, especially its color and ease of assembly. Your satisfaction is our priority, and we're grateful for your support as an Ashley customer. We're here for you whenever you need us. Cheers!”
KEELY HURST
My new sofa and recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love both items that I purchased! The color goes great with everything. Plus it’s very comfortable.”
May 04, 2024
Tyronne Diputado
“Thank you for sharing your positive experience! We're delighted to hear that you're loving your new sofa and recliner. It's fantastic that the color complements your space perfectly and that they provide the comfort you deserve. Your satisfaction is incredibly important to us, and we're thankful for your support as an Ashley customer. We're here to help and eagerly await the opportunity to serve you again in the future!”
Tyronne Diputado
“Thank you for sharing your positive experience! We're delighted to hear that you're loving your new sofa and recliner. It's fantastic that the color complements your space perfectly and that they provide the comfort you deserve. Your satisfaction is incredibly important to us, and we're thankful for your support as an Ashley customer. We're here to help and eagerly await the opportunity to serve you again in the future!”
HANNA AMARE
Thanks
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought black leather sofa & Loveseat and used it about 8 years I am very happy about it and last month I bought white leather sofa and Loveseat so I hope will be good material again I trust Ashley Furniture!!!!!”
Apr 30, 2024
Mikee Singco
“Thank you so much for your continued trust and support, Hanna! We're thrilled to hear that you've been happy with your previous purchase and have chosen Ashley Furniture again for your new sofa and loveseat. Rest assured, we're committed to providing the same high-quality materials and craftsmanship that you've come to expect from us. Thank you for choosing us for your comfort needs!”
ANN TRUDEL
Nice Couch.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice couch. Haven’t slept in it yet. Seems sturdy. Sits a bit firm.”
Apr 29, 2024
Christian Deposoy
“Hello, Ann. Thank you very much for your positive review! It's great to hear that you find your couch to be nice and sturdy! The firmness can be a preference for some, offering good support. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
UTRENA GRANT
beautiful piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am speechless! The quality ! Beautiful too!
My grandson loves looking at it! I can only imagine what he is thinking!”
Apr 29, 2024
Christian Deposoy
“Hello, Utrena. Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
WENDY SIBLEY
bookshelf bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“still trying to put it together”
Apr 29, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GERIH PETTUS
Dining chairs. Good quality. Great price!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loved the color, very rich. Comfortable. Good back support 💕💕💕”
Apr 29, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LAWRENCE BROWN
good quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good products and are made with great materials.”
Apr 28, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LARISA CORONEL
Nice Affordable sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are really happy with this sofa, we only had it for a week so far but i like the height and firmness yet soft feel of it.
The delivery was spotless.”
Apr 27, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PAUL FRANK
Where is my futon?
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The plan is nice, but I would really like to know when the piece of furniture will be arrive.
How about a tracking number.”
Apr 27, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ELIZABETH MCCOLLOUGH
We Love It
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new sofa and loveseat. Beautiful, sturdy, comfy”
Apr 25, 2024
Kaelan Ramos
“Thank you, Elizabeth for your positive review! We are happy to hear that you are enjoying your Tulen sofa and loveseat.”
COLLEEN BILLINGS
Great quality and comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my couch”
Apr 25, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SUSAN GREGG
Recliner
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not pleased with this chair. Too hard to push recliner position. Fabric itchy and poor quality.”
Apr 25, 2024
Joseph Gibbs
“Hello Susan, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
LAWRENCE RODERICK
Dining chair sets
⭐ ☆ ☆ ☆ ☆ (1/5)
“We love the look of the dinner table chairs. However, after assembling them the legs do not all fit flush to the floor and rock side to side. Several efforts to loosen and tighten them to adjust have failed to make an improvement. Very disappointed.”
Apr 20, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order. We apologize for the experience you had with your product, and for any inconvenience it may have caused you. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
CLIFFORD WONG
Happy and relaxed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the chair. It has firm cushions, small enough to fit anywhere. Also easy to assemble and comfortable and I would recommend the chair to anyone”
Apr 20, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SHARONDA SYDNOR
Cute but hard
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Easy to assemble, looks great but not really comfortable. The seating is firm and hard.”
Apr 18, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order! We appreciate the feedback. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
ROBERT ADAMS
Bar stools
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great bar stools”
Apr 17, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CANDACE JEFFCOAT
None
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“None, haven’t used”
Apr 16, 2024
Jamarai Moore
“Thank you for your feedback. We hope you are happy with your product. Thank you for being a valued member of Ashley Furniture!”
LAVERNE MOODY
Protection plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thank you for the protection plan.”
Apr 13, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RUEBEN OWENS
Beautiful set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good quality inded”
Apr 13, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CYNTHIA PERRY
Greatly
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I has stand TV tablet
Is very good”
Apr 13, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JOHN DIAZ
.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“.................”
Apr 12, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GENE WILLIAMS
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable and made very well.”
Apr 11, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PAMELA SHEEHAN
Nice leather sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the sofa. Good value. The cushions do slide off, but happy with the purchase. The color is more gray than cream.”
Apr 09, 2024
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for choosing Ashley!”
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LAURA TRESTRAIL
Nice, sturdy love the color
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it fits perfectly in my small living room”
Apr 09, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
WILLIAM BUSBY
Mickleoxford
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Easy to assemble; nice color as desired. However, cushions are stiff; very much dislike the nailhead trim, just not as expected.”
Apr 08, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order! We appreciate the feedback. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
WILMA TORTORICE
Nothing more to add at this time
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s beautiful but the chair won’t recline. Ashley is switching it out on Wednesday April 10”
Apr 07, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
DARIN MEADOWS
Great table.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great!!! Sturdy and nice looking!!! Perfect for my kids and I.”
Apr 07, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MYNGNON WALTON
Fabric bed
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This design is not right. The mattress is sinking in between the wooden slates. I would not purchase again”
Apr 07, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order. We appreciate the feedback. This bed requires a foundation/box spring; sold seperately. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
TEYAWNA SIMMONS
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this ottoman very large exactly what I wanted.”
Apr 07, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MICHELLE BLOHM
No Pet Coverage
⭐ ☆ ☆ ☆ ☆ (1/5)
“Found out it would cover pet damage”
Apr 05, 2024
SEHAM WASSILEY
Solange
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Packaged dumbly and it was extremely difficult to carry the one box. Also not sure why Ashley doesn’t offer assembly service for this product.
Also bed doesn’t have a platform or box spring if you decide to buy a foam mattress so you have to purchase a separate platform/spring box so the mattress doesn’t fall through towards the edges.”
Apr 03, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order! We appreciate the feedback. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
BARBARA REISING
Gift of Creator
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My man love the idea of the cup holder along with the charger station in to top draw area. Plus the storage drawer for his kindles as well.”
Apr 03, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
NIDAJSIA HUGHES
Great buy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loveeeee my sofa! Spacious seating and very comfortable!”
Apr 03, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BUSRA YAGIZ
Leg was chipped, quality is ok for the price I guess
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Its ok but leg was chipped”
Apr 02, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
ONRAE OGLESBY
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good protection”
Apr 01, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RUSSELLANDDOROTHY ROEDER
Great purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and easy to use”
Mar 27, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LAFE BALL
Nice Couch for Living Room
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“That was good price while it was on discount. OTD, $600.00 including delivery and warranty. We upgraded to get the coverage which always makes sense if the price is fair which it was. We got the darker Gray and it is very dark so if you don't want something super dark, I would recommend you getting the lighter version if available. Other than that, it sits well comfortably and cuts at the legs just where you would expect”
Mar 26, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
ANDREW COSENTINO
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. Super soft”
Mar 26, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JESSICA GROOT
Very happy with this purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great set! We searched for months trying to find a style we liked that was comfortable and would fit well in our condo. The style is modern and simple. I like the pillows they each came with, but they are unfortunately just stuffed directly with the stuffing. I am not able to take the cover off and wash them with out putting the stuffing aside in a bag for each pillow. I would be nice if the stuffing was in its own fabric bag. The arm corners feel a bit sharp if you are leaning on them with your back, but the pillows help.”
Mar 25, 2024
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SUSAN FORSLUNDBRATHWAITE
Absolutely love my purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great chair….super comfortable”
Mar 25, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BRODERICK ARMBRISTER
Awesome couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great and can change to a bed perfectly.”
Mar 22, 2024
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
CHRISTINE HAYES
A review of plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Appreciate the plan. Haven’t had to use it.”
Mar 20, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
HENRY PIERSON
Dining Room
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love the chairs, they look beautiful with the table my husband made.”
Mar 20, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SEREIA STEWART
Color Description Incorrect
⭐ ☆ ☆ ☆ ☆ (1/5)
“Color not as expected. Descriptions says gray however it is more laurel or sage green than gray. Unfortunately I cannot use as it does not match the decor.”
Mar 19, 2024
Prabhjot Prabhjot
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We apologize for the inconvenience caused to you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
PAMELA MILAM
Bellatier Adjustable Barstools
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Our new barstools are super comfortable and beautiful to look at. And the adjustable height level makes it perfect for whoever is sitting at the countertop. We bought the affordable extended warranty for five years in case of damage, which was a great value.. And we’re so happy we did that. All in all this has been a GREAT purchase🤗”
Mar 19, 2024
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer! ”
PATTI SEGERSTROM
Nice furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable furniture and the fabric is nice and soft We Highly recommend this piece”
Mar 17, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LOUIS OSORIO JR
I am amazed on how comfortable the mattress is. Also the bed frame looks amazing in the room
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very satisfied with my order”
Mar 17, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GARY REITE
Furniture Protection Plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good protection plan.”
Mar 17, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATHY BUNZEY
New chair defective.
⭐ ☆ ☆ ☆ ☆ (1/5)
“Item was defective when delivered. Have been trying to get new back leg as the original was threaded incorrectly and the leg is crooked.”
Mar 15, 2024
Joseph Gibbs
“Hello Kathy, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
STEPHANIE CAVACINI
Delivery
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Furniture delivery was met within the time line as promised. The Delivery Men were very professional and friendly.”
Mar 14, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHERIE NICKLES
NA
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good quality”
Mar 13, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ADAM MAKEYENKO
Loving this sofa bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable couch. The bed is nice too.”
Mar 13, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ALEKSANDRA CACIC
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Very comfortable, not too soft not hard. Love the color!”
Mar 12, 2024
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for choosing Ashley!”
BARBARA HIGGINBOTHAM
Chair assembly
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The left arm of the chair is difficult to properly attach and still not correctly screwed into place”
Mar 11, 2024
Joseph Gibbs
“Hello Barbara, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.””
LUCINDA BRESKY
I do like it!!!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The bed frame is beautiful and was easy to put together but they only thing I would change is putting a wider board where the metal stabilizer go but other then that , I love the bed and looks beautiful”
Mar 10, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Manish Giri
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
TERRI HOUT
Awesome tables
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new tables, came sooner than expected and easy to put together. Great quality”
Mar 10, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RACHEL ADDEMAN
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very beautiful and easy to put together”
Mar 08, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CEOLA LARRY
Very Pleased
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love everything about this furniture selection! Nice and affordable!”
Mar 06, 2024
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer! ”
ROSITA BERMUDEZ
Not the right color
⭐ ☆ ☆ ☆ ☆ (1/5)
“If you’re looking for an oak whitewash this is not the piece for you. Its more of a yellow/greeshish color “wood” with a light white wash”
Mar 06, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
TIFFANY HODGE
Buy it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely 💯 love it! My twins are small now but the weight capacity for the trundle is perfect for them to grow into. The extra security with all the bars, I definitely suggest buying.”
Mar 06, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PATTY BARDEEN
Bought sight unseen!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely beautiful! Bought it totally off reviews. Did not disappoint!”
Mar 05, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
VINCENT JAMES
Great purchase.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I made the purchase for the living room set and I am quite pleased.”
Mar 05, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATHRINE TOBIAS
Nice look
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very stylish and comfortable chair”
Mar 04, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARY INFANTINO
Chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great value, they’re really nice”
Mar 04, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TERRY HART
Return policy!
⭐ ☆ ☆ ☆ ☆ (1/5)
“To whom it may concern. I must admit that the set I purchased is beautiful. However, I purchased online and the color was different than want I envisioned and it didn’t match my decor. I understand the no return policy, but I was disappointed in the fact that I couldn’t exchange the set for a different one. Customer service was nice about it, but i’m still stuck with a piece of furniture that’s useless to me and I still have to pay for it. This will probably be my last time buying from Ashley due to this.
Sincerely”
Mar 04, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
KEITH CUOCCO
Ultimate Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Most comfortable chair I’ve sat in. Puts me right to sleep.”
Mar 03, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DEBORAH KULISH
Beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I searched online and compared many recliners. This is perfect for my needs!”
Mar 03, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
HOLLIS TUCKER
Couch/sleeper bed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It is nice has a flaw on the right side of the couch”
Mar 03, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
Joseph Gibbs
“Good morning Hollis, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
MILDRED GAINES
Disappointed
⭐ ☆ ☆ ☆ ☆ (1/5)
“The advertisement stated some assembly required. The item must be assembled entirely, I requested assistance to assemble.”
Mar 02, 2024
Joseph Gibbs
“Hello Mildred, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
RON RIVAS
✔️🙏🏻
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“👍🏻✔️✌🏼🙏🏻”
Mar 02, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TERRELL THOMAS
Damage when arrived.!!!
⭐ ☆ ☆ ☆ ☆ (1/5)
“This can’t be the product shipped from Ashley but this is what fedex dropped off. All boxes was covered and soaked in motor oil like It didn’t have pictures of white chairs on the boxes.”
Mar 01, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
LINDA HANSON
Parson chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great chairs! Look much better that I expected! Easy to put together.”
Feb 29, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DANIELLE BIBIANO
Table
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Supposed to be a set got the wrong table”
Feb 27, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
EDUBIJEN GARCIA
Furniture protection plan
⭐ ☆ ☆ ☆ ☆ (1/5)
“We haven’t gotten it are still waiting”
Feb 26, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
JACQUELINE WADE
Measurements Off
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The center support boards are not the correct length.”
Feb 26, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
STACY GALLEGOS
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Exactly what I ordered. Product was easy to assemble and it arrived earlier than expected. Thank you hope to have many years of usage out of the product.”
Feb 26, 2024
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for choosing Ashley!”
JAMES MILLER
Exceptional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product”
Feb 25, 2024
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DENA MIDDLETON
Exactly what I wanted
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This was exactly what I was looking for. It was the right size for our space.”
Feb 24, 2024
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for choosing Ashley!”
BARBARA BUTRYMOWICZ
5 piece Counter Height Dining Set
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We love everything about our new dining set except a small knick in the table top that is clearly not part of the distressed look. I have OCD, so I just put a placemat over it.”
Feb 21, 2024
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TAUNYA TEEL
Good purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with our purchase, table seems pretty stable, chairs are nice height most assembly is with an Allen wrench”
Feb 21, 2024
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer! ”
DIANE HILLIER
Please stop asking me
⭐ ☆ ☆ ☆ ☆ (1/5)
“It’s only been a few weeks since I received my furniture. I have not used the protection plan. I hope I don’t ever have to”
Feb 21, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
LESLIE WALDRON
Small table set
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Much smaller than I expected them to be. Not too difficult to assemble.”
Feb 21, 2024
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AA” and in the body of the email include your order information. We'd be happy to help.”
HOLLY MIDDLETON
Fantastic service from Jarvis and Eric
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Our Sales Rep Jarvis was wonderful to work with and Eric Staverly was very helpful also. They both went above and beyond to help me with my purchase”
Feb 20, 2024
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
EDGAR GALLARDO
Bladen sofa sleeper & matching love seat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice set ! Comfortable to sit on.”
Feb 20, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SYDNEY GOMEZ
Dresser and Nightstands
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Looks great, with the low pricing you can't complain much! However, the practicality of the dresser isn't the best. The drawers aren't deep, and only open about half way. Also some of our drawers aren't staying shut. We are a little upset about that but overall it works!”
Feb 19, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
PHILLIP FERNANDES
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product so far .”
Feb 18, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
EMILY BRONSON
Couch and love seat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far we love it! We like the fabric and how firm the cushions are.”
Feb 18, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JAMES BRIERE
No
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Unfriendly delivery. Was pulling teeth to order. Will very likely NOT use this vendor again.”
Feb 16, 2024
Joseph Gibbs
“Hello James, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
SANTINA LAVORANTE
Sold used merchandise
⭐ ☆ ☆ ☆ ☆ (1/5)
“I was sent a used table. The table has dent & scratches all over it as if someone used it before or may have been on display in the store. The fact that I even purchased the warranty on it is upsetting. I expected a brand new unused table.”
Feb 15, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
ROBERTA WILKERSON
Not worth it
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Terrible , frustrating customer service . Your Jenny email won’t accept replies . They kept closing out the conversation because my replies weren’t getting through . Sent pictures thru email , private email , text . Wouldn’t work . Surprise , the submit button on this email doesn’t work either .
Still not happy with my saggy couch , that is stuffed with “recycled brown material” that isn’t even encased in anything , just stuffed in there .”
Feb 14, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
SUZANNE WILEY
Hopeful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Hoping for a positive outcome”
Feb 13, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CONSTANCE CARLSTROM
Pretty couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice! Rich color”
Feb 11, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SUSAN BANNISTER
furniture protection plan
⭐ ☆ ☆ ☆ ☆ (1/5)
“i did not want to buy the furniture protection plan. not sure how it happened that i did. i don’t want that.”
Feb 09, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
LAUREN HENDERSON
Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks exactly like the picture! Comfortable!”
Feb 07, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DANELLA ZUZUNAGA
great!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“looks great and doesn't feel cheap”
Feb 07, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CELIE POWERS
You never know…
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just in case…”
Feb 05, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MICHAEL BARNETT
Height of table
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Wished they were taller!”
Feb 03, 2024
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JEAN HITCHENS
Great deal!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sturdy and it’s a great deal”
Feb 02, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DAYNA BOLGER
Ashley Furniture protection a must
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the Ashely Furniture protection guaranteed protection”
Feb 02, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RHONDA HOLT
Return policy
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I only just got all my furniture pieces in and haven’t had to use the protection plan yet so I really don’t k ow how to rate it. I how ever do not like the return policy on pieces of furniture that is too big for your area!”
Jan 30, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
EILEEN NOLTKAMPER
Good chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s nice. We like the chairs.”
Jan 28, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JEFFREY MOLINA
Comfortable and firm and big enough to sleep on.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice and comfy”
Jan 27, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JAMES PARK
Protection Plan was not much more so why not?
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I got it for some peace of mind for not very much.”
Jan 25, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ROSE KASPER
Premature
⭐ ☆ ☆ ☆ ☆ (1/5)
“Too soon to give a review for the protection plan.”
Jan 25, 2024
Joseph Gibbs
“We understand your concern and would be happy to investigate this for you. Please send us an email to Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention (Joe)” and in the body of the email include the 72500 sales order # and a brief description of your concerns/issues and we will be happy to assist you. Thank you for choosing Ashley! We hope to hear from you soon.”
JUAN FLORES
Stools
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product, very sturdy products”
Jan 24, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KERRY GARMAN
Bar stools
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to assemble. Sturdy and comfortable. A nice bar stool for almost any scenario.”
Jan 22, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TERRY OAKLEY
Rip off
⭐ ☆ ☆ ☆ ☆ (1/5)
“Will never set one foot in the rip off store again”
Jan 21, 2024
Joseph Gibbs
“We understand your concern and would be happy to investigate this for you. Please send us an email to Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention (Joe)” and in the body of the email include the 72500 sales order # and a brief description of your concerns/issues and we will be happy to assist you. Thank you for choosing Ashley! We hope to hear from you soon.”
CARLOS ROBINSON
Get the plan, you never know what might happen
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’ve only had the sofa a week, so I haven’t had to use the plan, and I pray I won’t ever have to use it. It’s an affordable plan for just in case.”
Jan 21, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JANELL BARROWS
Table 7 piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful Table”
Jan 21, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SHIRLEY BRYANT
I like 👍🏽
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my living room set it nice and comfortably”
Jan 20, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GILBERT JR
Great furniture,
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Regular Furniture Protection Plan, I don't know yet. didn't have to use any of it yet. The plan looks very good. It looks like it covers just ab0ut everything. The furniture is great, no problems.”
Jan 18, 2024
Joseph Gibbs
“We understand your concern and would be happy to investigate this for you. Please send us an email to Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention (Joe)” and in the body of the email include the 72500 sales order # and a brief description of your concerns/issues and we will be happy to assist you. Thank you for choosing Ashley! We hope to hear from you soon.”
HALL SANDIE
No-pressure here!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Clerk offered me the warranty without making me feel pressured or guilty. In the rush of Christmas shopping his helpful, respectful tone was just what Santa ordered!”
Jan 18, 2024
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for choosing Ashley!”
DEBRA RUE
Very happy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am very pleased. I love the quality, the color, the fabric, everything.”
Jan 17, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
NICKOLE STRAUGHN
Very good had all the pieces
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It was very nice 🥰”
Jan 15, 2024
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for being a valued member of Ashley!”
BRIDGET ACKERMAN
Best chair ever
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best chair ever! Does so much more than I thought it would.”
Jan 14, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
AMBER ZUIDEMA
Protection plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Price is very reasonable for the bed I purchased!”
Jan 14, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CASSANDRA MARSHALL
It just beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the protection”
Jan 14, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DIANA MUNN
Great purchase all
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa and oversized chair. Delivery was perfect and furniture is comfortable.”
Jan 13, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KEVIN LANDAUER
Love seats
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We liked it.”
Jan 11, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LARRY WELCH
Pleased with purchasing this couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great buy!! Good quality!! Looks Great in my living Space. The only thing I really am not to fond of is the pillows are attached to back of couch.”
Jan 11, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LINDA NICHOLS
Protector Plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purchased the protector plan with the purchase. Hoping it will help me when there’s a problem with my table”
Jan 10, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TOM VARNER
Too early in the customer experience.
⭐ ☆ ☆ ☆ ☆ (1/5)
“How can I rate a service without any experience in use of the service. This is an insurance policy. I hope that I don’t have to use it.”
Jan 09, 2024
Joseph Gibbs
“We understand your concern and would be happy to investigate this for you. Please send us an email to Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention (Joe)” and in the body of the email include the 72500 sales order # and a brief description of your concerns/issues and we will be happy to assist you. Thank you for choosing Ashley! We hope to hear from you soon.”
JOHN MIKSITS
Best place to get furniture ask for Lynda
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Lynda Tiffany and Lina were amazing!”
Jan 06, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BONNIE PHALEN
The perfect L
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Small couch and a large ottoman”
Jan 06, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANN MADDEN
Great insurance package
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Haven’t had to use but nice to know I’m covered”
Jan 05, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DANIEL MOSKOWITZ
You got what you pay for
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It looks nice, but I wasn’t so thrilled. Had to return one of the couches because it was manufactured wrong. The other couch that I bought at the same time also has some type of defect.”
Jan 04, 2024
Joseph Gibbs
“We understand your concern and would be happy to investigate this for you. Please send us an email to Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention (Joe)” and in the body of the email include the 72500 sales order # and a brief description of your concerns/issues and we will be happy to assist you. Thank you for choosing Ashley! We hope to hear from you soon.”
JANET KANE
Good job
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thank you great job refunding my money for the protection plan on my new lift top coffee table….which I’m happy with for sure. T.y.”
Jan 03, 2024
Katie Hand
“We appreciate your feedback, Janet! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
WADE KROHMER
Nice chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice product and easy instructions”
Jan 02, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JAMES KLINE
Dining table and chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the table! It fits in my kitchen/dining area and gives me room to move around.”
Jan 01, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
FELICIA COATES
With the money
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great price for this table and was worth the money”
Dec 31, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BETZAIDA SANCHEZ
Love this table
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is the perfect size. Fits comfortably in my small kitchen and was extremely easy to put together..”
Dec 30, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANNABET HAGER
Furniture Protection Program 😀
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I honestly hope I don't have to utilize it, but I wouldn't dream of purchasing power pieces without it!”
Dec 29, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DARLENE DILLEY
Horrible
⭐ ☆ ☆ ☆ ☆ (1/5)
“Zero stars wasn’t available
Horrible experience!
I want a full refund!”
Dec 29, 2023
Jason Davis
“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”
FRANK NEAL
Lift Recliner
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The lift chair was well built but to firm for my wife! She had gotten into a bad car accident and had a broken leg, 4 broken ribs and 2 fractures in her neck so every part of her body was aching. She has to sleep in a recliner at night and we bought 2 from Ashley earlier this year and both very comfortable but not lift recliners and that is where she is sleeping now . We returned the lift chair and have received our refund, which was very fast and uneventful. Thanks Ashley! Whenever she can go into the store to test drive one of the Lift Chairs we will be back!. We still need a Lift Chair.”
Dec 29, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. Please let us know how the visit goes.”
GHALEYA CALLENDER
Nice to Have
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We will see how this protection thing plays out should I ever need it. Other than that, it’s too early to tell. I have only had this bed for about a week.”
Dec 27, 2023
Jamarai Moore
“Thank you for taking the time to leave a review about your order. We appreciate the feedback. Thank you for being a valued member of Ashley Furniture!”
KATHY BLEDSOE
Very nice comfy set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The set is very nice and I would recommend to other buyers. It was just what we were looking for.”
Dec 26, 2023
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for choosing Ashley!”
CARYL STOHR
Pretty but cheap
⭐ ☆ ☆ ☆ ☆ (1/5)
“Same as sofa”
Dec 26, 2023
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AA” and in the body of the email include your order information. We'd be happy to help.”
ILIANA GUEVARA
Sturdy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The table and chairs are sturdy, nice size, the guys that dropped off and built the set up were quick and efficient”
Dec 24, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
HEATHER LEWIS
The best table!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this table. It's wicked cute and is the perfect size!! It was easy to assemble. I definitely recommend this table for anyone wanting a small, modest dining room table.”
Dec 23, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
STEPHEN SMITH
It’s a warranty
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Haven’t used it yet. Don’t have a picture so..”
Dec 21, 2023
Jamarai Moore
“Thank you for your feedback. We hope you are happy with your product. Thank you for being a valued member of Ashley Furniture!”
RETTA WILLIAMSSMITH
Love it.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Outstanding!!”
Dec 21, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATHERINE BAILEY
Just what we wanted
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it but still brand new. Got it next day after online purchase.”
Dec 20, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARITZA JAMES
Just in case
⭐ ⭐ ☆ ☆ ☆ (2/5)
“It has its limitations when a damages occurs”
Dec 20, 2023
Jason Davis
“Thank you for your feedback, we understand your concern. We would like to take care of this for you. To get started, please send us an email to ReviewFeedback@AshleyFurniture.com and in the body of the email, include pictures of any damages or defects on the item, packaging, and the model number from outside of the box. For any missing or damaged parts, please provide the part number. You can refer to the assembly manual for further assistance. Thank you for choosing Ashley!”
CYNTHIA MCCULLOUGH
Family room couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“A beautiful addition to our family room! Very comfortable too!”
Dec 19, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHELSEA LININGER
Table
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This able is absolutely beautiful! We are very happy with how it looks and how sturdy the table is.”
Dec 19, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MAUREEN STAUBER
Infrared fireplace entertainment center.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Really happy with the infared fireplace with on/off heating option. Also, there were 4 missing special bolts for top layer on entertainment center.
When you deliver to Meramec Bluffs, you need to have contact before coming in with the Dispatch unit for appropriate access and timing!
When Ashley Furniture is ready to deliver anything to Meramec apartments they need to call Dispatch to get the move in door info. Dispatch’s number is
(636) 923-2301.
The guys were nice and went right to work. They were disappointed they could not finish the job.”
Dec 16, 2023
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
INGRID JOHNSON
Fabulous orange futon
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing and beautiful. We love it. A splash of color to our living room.”
Dec 15, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RUSSELL SAPP
pro
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great service.”
Dec 13, 2023
Jamarai Moore
“We appreciate your feedback! We are happy to know you are satisfied with your product. Thank you for being a valued member of Ashley!”
CHRISTY CEDILLO
Vanity
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very pleased”
Dec 10, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KAROLE BURTON
Extremely Pleased
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The chairs look great. These are actually replacement chairs. The originals lasted for more than 10 yeas which is excellent.”
Dec 06, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MICHAEL BARI
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice furniture”
Dec 04, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LORRAINE YOUNG
Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love my recliner! Has really helped my sire back! ❤️😉”
Nov 30, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
YASHIRA DOMINGO
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Is a comfy couch”
Nov 29, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DONNA GALLOWAY
Table and chair set
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“One of the chairs is not balanced at all. My husband has spent about an hour trying to help get it fixed with some luck but other than that it is perfect.”
Nov 28, 2023
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
DANA GARST
I would recommend this ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“the ottoman complimented my living room nicely. very comfortable and added extra seating.”
Nov 26, 2023
Ju Allen
“We appreciate your feedback, Dana! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
SHERRY DOUGLAS
Wonderful Titan massage chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Quick delivery
Great price
Great massage”
Nov 26, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
VERONICA NAVARRO
Great comfy couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my couches!!!”
Nov 26, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PAUL ROSS
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thank you for everything!”
Nov 24, 2023
Jamarai Moore
“Thank you for taking the time to leave a review about your order. We appreciate the feedback. Thank you for being a valued member of Ashley Furniture!”
DEBBIE KNOTTS
Happy With Our New Tables
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This was my first time ordering furniture on line. I really like the tables. They were not difficult to assemble. I was nervous about if I would be called and told when they were delivering so someone would be there and I was not called. It was left on my driveway and thankfully it was not raining because it was several hours before we were home. My only recommendation is an option to be notified with a delivery time slot on day of delivery. Furniture was in good shape with no damage.”
Nov 24, 2023
Ju Allen
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We do apologize, as ground shipping with a carrier you get a tracking number, via email. You can email us at ReviewFeedback@AshleyFurniture.com with your order information if you need further assistance. Thank you!”
DUANE SANDERS
New Purchase
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This is a new purchase, so I haven't had to use it yet. After reading your paperwork it sounds like I made the right decision to purchase the added protection, just for peace of mind.”
Nov 23, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DEREK TAYLOR
Its furniture
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Would have preferred the items delivered by the actual store and not a third party but it isn’t Gardner-White so you get what you get - *3 stars. Otherwise, easy to assemble, everything was there and looks good.”
Nov 22, 2023
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AA” and in the body of the email include your order information. We'd be happy to help.”
ROBERTA MARTINEZ
Twin sleeper sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's comfy and works perfectly size for the space”
Nov 18, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ROSCHEEM GRAY
Trunks & Dresser
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Everything I received, looked exactly like what I ordered.”
Nov 17, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KIMBERLY FEATHERSTONE
Furniture protection plan
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Haven't had to use the furniture protection plan yet”
Nov 16, 2023
Sachin Singh
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
SABRINA HARRIS
Comfy sofa🥰
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my sofa! ♥️”
Nov 16, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PRIMLA ALLEN
Stylish decor
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great end table”
Nov 10, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TARA PINGITORE
Altair sleeper sofa in slate
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new purchase we have other Ashley furniture in our house so we added the sleeper sofa for guest it was a great purchase”
Nov 07, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATHLEEN DOMINGUEZ
Good service
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Picked up all the trash, were friendly”
Nov 03, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LYNN BENNETT
Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought for my husband he loves it”
Oct 27, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CLARYCE HOUSE
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. It looks great in the background of the room. The color is amazing.”
Oct 26, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JANET MCDERMOTT
Comfortable chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this sofa and loveseat”
Oct 23, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MAGDA ROMERO
Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I like my furniture looks beautiful in my living room”
Oct 19, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BEA GOLDBERG
Still works
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Have not used the plan. It's been only a couple of weeks. And everything still works.”
Oct 18, 2023
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for choosing Ashley!”
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ROSARIO ING
Oversized chair
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love the look but not the comfort I thought it would bring.”
Oct 16, 2023
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JANLYN LAHTI
Love My Faux Leather Sofa/Loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the sofa and loveseat. They are very attractive and comfortable.”
Oct 15, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TERRI BOYKO
Rocker recliners
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent rockers. Comfortable, great texture in fabric. Silent footrest operation. Easy to recline from sitting position.”
Oct 14, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LEE EDWARDS
You get what you pay for…In a good way!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great look, super comfortable, high quality, professional service. What more can you ask for. Piece of mind from the protection plan let’s me know it will be nice furniture fore years to come.”
Oct 14, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SARAH CROTHERS
My chair and a half
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Glad it has coverage”
Oct 14, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JUANITA ZUNIGA
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with my purchase good material sturdy nice looking would highly recommend !!!”
Oct 13, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARSHALL BRIZENDINE
Protect it
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Paid alot if money better protect it”
Oct 12, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
YARILI ORTIZ
.
⭐ ☆ ☆ ☆ ☆ (1/5)
“Horrible service”
Oct 12, 2023
Ju Allen
“Thank you for taking the time to leave us a review about your order. We would like to advise the regard furniture protection is not the same as the past furniture protection company. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information if you need assistance. We will be more than happy to speak with you. Thank you!”
SHIRLEY LAW
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Ashley has high ending furniture.”
Oct 10, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GERI THOMAS
Collection complete!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We already owned one chair, but need a twin and we glad we could complete our collection.”
Oct 09, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DINASUZANNE MILLER
Furniture warehouse tee plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thankyou for the extra warranty”
Oct 08, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TRU TYSON
Not satisfied need to return ASAP
⭐ ☆ ☆ ☆ ☆ (1/5)
“Need to return tech didn't fix problems nor acknowledged the size of Cushion was too big for Couch...very displeased with purchase”
Oct 08, 2023
Anjali Parmar
“Hello, Thank you for your review. Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Thank you for your review. Our records show a customer experience representative is currently working on this concern.”
CHRISTOPHER ACUFF
Good couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my couch”
Oct 06, 2023
Ju Allen
“We appreciate your feedback, Christopher! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
BLANCA COLON
Insurance coverage
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I guess is good you never know if you need it”
Oct 05, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DIANE MOORHOUSE
Awesome store staff and Delivery staff!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the way I was welcomed by the staff and they’re very helpful. No pressure sales!!”
Oct 05, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
REBECCA WINGETT
Swivel, rocker
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I’ve looked at swivel chair for a while The style color and comfort mattered. These chairs fit the bill.”
Oct 05, 2023
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
RICHARD CIPPOLETTI
PROTECTION PLAN
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I PAID FOR THIS AND THERE IS NO PRINTED WRITING OF WHAT IT COVERS”
Oct 01, 2023
Jamarai Moore
“Hello Richard. Thank you for taking the time to leave us a review about your order. Below I will provide the link to our online website for more details on the Reguard protection plan. Please let us know if you are in need of any further assistance by sending a email to Reviewsfeedback@ashleyfurniture.com and in the subject line please state “Attention - Jamarai”. Thank you. Link: <a href="https://www.ashleyfurniture.com/reguard-protection/?pname=reguard" target="_blank">https://www.ashleyfurniture.com/reguard-protection/?pname=reguard</a>”
DEANNA TORRES
Furniture protection plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far so good”
Oct 01, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CRISTINA SANCHEZ
Perfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the couch, it is exactly what I wanted”
Oct 01, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ZIGANG PAN
Great TV stand! Looks great!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The TV stand is easy to install and looks great in our living room! Will recommend to others.”
Sep 28, 2023
Anjali Parmar
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture! ”
DANIELLE HUTCHINSON
Not worth the money
⭐ ☆ ☆ ☆ ☆ (1/5)
“This protection plan means nothing to me. One of the dressers was missing a screw to finish putting it together. Also the drawers were tough to pull out. It's taking well over a month just to get that screw and some new gliders sent to me. If it takes forever to get the new piece what is the point in the protection plan??? It'll take just as long for anything else.”
Sep 28, 2023
Shauvanda Brown
“Thank you for your review. Our records show a customer experience representative has taken care of the damages for you. If you need any further assistance, please send us an email at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention Shauvanda” and in the body of the email include your order information. We'd be happy to help.”
TRINA WILSON
Build yourself
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I didn’t know I had to put it together”
Sep 28, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DAVID CROSS
Damaged Delivery
⭐ ☆ ☆ ☆ ☆ (1/5)
“The delivery men scratched my chair while taking it off the truck”
Sep 25, 2023
Manish Giri
“Hello David Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We request you please refer to your email inbox or spam for an email from Ashley. Thank You, Review Team”
DEBASISH BAHINIPATI
Very good and peace of mind
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very good and peace of mind”
Sep 24, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARK LOCKWOOD
My Furniture Experience.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“peace of mind. dresses my room up. nothing i didn’t like. you’ll need to buy tools 🧰 screw drivers make sure they fit the screw head. comes with allen wrench to make it easier get t-handled. make sure to have help. a-neal your pieces according letters build time two and half hours. measure your space before buying. be patient be mechanically inclined. read directions to the letter. yes the adjustment to door catches are fidgety. make sure you get or have a bright work light 💡”
Sep 24, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
COLE CLARK
Perfect for small spaces
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Overall very happy with my loveseat. It is very comfortable, and fits well in my studio apartment.”
Sep 24, 2023
Ju Allen
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
SCOTT ALLEN
Furniture protection
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s great and well worth the money!!”
Sep 22, 2023
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MICHELLE MONROE
My New Space
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful Purchase..professional quick easy and friendly setup”
Sep 21, 2023
Shubham Chauhan
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
DEBRA LINEBERGER
Bar stools
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very sturdy and very comfortable bar stools”
Sep 20, 2023
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KEVIN RIDING
Nice couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Hopefully I won't have to use it.”
Sep 19, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LUCERO REVILLA
Part replacement
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I received my original futon with a tear on one of the arms. I contacted Ashley and they sent me the part. Replaced it and my futon looks awesome!”
Sep 17, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TERESA ORSCHELN
Coffee table
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It is beautiful, but I would prefer a one solid panel, upper and lower”
Sep 15, 2023
Vikas Yadav
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
ARRIE MITCHELL
Unknown
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I don't know what this is”
Sep 15, 2023
Vikas Yadav
“Thank you for your review. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention Vikas” and in the body of the email include your order information. We'd be happy to help.”
DAVID JACKSON
Amazing Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome Bed.... Easy to put together and looks BEAUTIFUL in my room”
Sep 15, 2023
Shubham Chauhan
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
THOMAS DAVILAHARDIE
Ashley is a nice brand
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to make purchase”
Sep 14, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TAMARA COMPTON
I like how it looks
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The height of the frame”
Sep 13, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
WENDY KELLEY
All good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It does what it's suppose to do”
Sep 12, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LYNN TERRY
Our perfect table
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love the size and colors. In it.”
Sep 11, 2023
Akash Akash
“We appreciate your feedback, Lynn! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
CARLA CHENIER
Protection Plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The protection plan was fine.”
Sep 10, 2023
Akash Akash
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LUIS FERNANDEZ
SOLUTION.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“ONE TABLE LEG SPLINTERED WHEN I TIGHTENED THE SCREW.”
Sep 09, 2023
Vikas Yadav
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JAN SITTON
Not sure if couch received purchased Protection Plan
⭐ ☆ ☆ ☆ ☆ (1/5)
“I purchased the Protection plan but received no documentation on whether the couch had already been treated.”
Sep 07, 2023
Shauvanda Brown
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, and you did purchase the extended furniture protection plan.”
MARIA SARDINHA
Happy customer
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I wasnt too sure what it would look like, what was the exact color. I was a bit hesitant wether or not I should purchase it, well I'm so glad I did. I LOVE MY NEW BED! It looks get wet the other pieces of furniture I already had which is always a plus. I was also not too sure about the quality but it is actually very durable as far as assembling the bed it was also very easy, pretty straight forward instructions. Took 10-15 mins and they provide al the tools you need which makes it a much easier. The only thing I wasn't too happy about was the fact I had no way of removing the 69.00 protection plan. I was pretty much forced to get it because it seems like there is no option to opt out of the protection plan.”
Sep 07, 2023
Akash Akash
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JENNIFER NIKITOPOULOS
Ashley Signature chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Ashley signature chair is is well made. It is firm and the fabric is fabulous and easy to clean.”
Sep 06, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MITZI HASTINGS
New bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We put our bed together yesterday & as of right now loving it..”
Sep 06, 2023
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
AUDRA RITTER
Nice addition to our living room. Very affordable.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It took a bit of muscle and strategy to put together, but three of us finally got them together! They are lovely!”
Sep 04, 2023
Shubham Chauhan
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
MARHARIDA CARTER
Perfect 😊
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I Love The Plan it came in handy for a piece that was not working on my furniture”
Sep 04, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
VIANNA ACHENBACH
Great protection plan.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The protection plan works very well. I received my bar stools defected and the protection plan help me with my new chairs fast.”
Sep 04, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SANDRA GARDNER
Not needed
⭐ ☆ ☆ ☆ ☆ (1/5)
“I really didn't need this.”
Sep 03, 2023
Jamarai Moore
“Hello Sandra. Thank you for taking the time to leave us a review about your purchase. Your feedback is appreciated. Please let us know if need any assistance by sending a email to to Reviewsfeedback@ashleyfurniture.com and in the subject line please state “Attention - Jamarai”. Thank you.”
JOHN ALLEN
What furniture protection plan?
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I have not had the opportunity to use your
“Furniture Protection plan” nor was I aware that I had actually purchased it or could even benefit from it. It would be a customer plus if you would make us future customers aware that we actually had the option to purchase or not purchase this “plan”.”
Sep 03, 2023
Akash Akash
“Thank you for your review. Our records show a customer experience representative has taken care of furniture protection plan refund for you. If you need any further assistance, please send us an email at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AA” and in the body of the email include your order information. We'd be happy to help.”
ELIZABETH JACKSON
Good Quality Dresser
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a great product. It's good quality and provides alot of space. It's a nice looking dresser.”
Sep 03, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MATTIE KING
They need to make it more obvious you are spending money on something you don’t need.
⭐ ☆ ☆ ☆ ☆ (1/5)
“I did not realize I ordered it because it was just added at the very end of the payment.”
Sep 02, 2023
Jamarai Moore
“Hello Mattie. Thank you for taking the time to leave us a review about your order. Your feedback is appreciated. We apologize for any inconveniences you've encountered during your shopping experience. Please let us know if need any assistance by sending a email to to Reviewsfeedback@ashleyfurniture.com and in the subject line please state “Attention - Jamarai”. Thank you.”
SALLY HERMAN
5 STAR REVIEW!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's a beautiful, sturdy, solid wood dresser. A must have if it's your style.”
Sep 01, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATIELLE ANDERSON
Not bad quality!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Not bad quality!”
Aug 31, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DELIA GUTIERREZ
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful color perfect for my limited space . Very pleased.”
Aug 30, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DENNIS JONES
Cancel
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I cancelled the plan but I’m sure it is good .”
Aug 28, 2023
Akash Akash
“Thank you for your review. Our records show a customer experience representative has taken care of cancellation furniture protection plan for you. Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com, with Attention- AA for the subject line and for the body of the email, the order number, full name, phone number, email address if different then the review. Thank you, Review Team”
ERIKA TORO
Great!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far any issues with the furniture has been addressed.”
Aug 28, 2023
Satyam Sharma
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DION EDON
Suitable Match of 4.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The chairs were a suitable match for our existing table.”
Aug 27, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PHILIP HAMRE
Head Board
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very pleased with our new head board!”
Aug 25, 2023
Reema Kumari
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
ROSA MADRIZDEROBLEDO
Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to order and find the product on line, deliver was on time for the day and date, hardly recommend Ashley. Thank you so much”
Aug 23, 2023
Akash Akash
“We appreciate your feedback, Rosa! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
JENNIFER HOPKINS
Beautiful console
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Console was delivered with no issues. It was easy to put together.”
Aug 22, 2023
Anjali Parmar
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
KATHY BANAS
Would buy again!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“love the color! Very comfortable fits perfectly in my apartment”
Aug 21, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KAREN BRADLEY
Beautiful bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my bed. Havent had any issues.”
Aug 20, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANTHONY WALLACE
Perfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great chair. I love all of the auto options and Bluetooth speakers. I unfortunately had to create a claim since the leather came damaged. We'll see how that goes.”
Aug 18, 2023
DOLORES CLAUSSEN
And I like the color and fabric on it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like the way it swiivals”
Aug 17, 2023
Akash Akash
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BARBARA MCCLELLAN
Protection plan confirmation email
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I never received an email with my protection plan info”
Aug 17, 2023
Akash Akash
“Hello Barbara, we do have your order information attached to this review which allows us to send you an email, to advise you to check your spam/ junk folder for an email from Regard, for the Furniture Protection Plan information. Please check your spam/junk folder just in case you do not see our email in your inbox. Thank you.”
RICK HUYGENS
Great doing business with you again! The delivery guys were excellent!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice and firm sofa sleeper!”
Aug 17, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JOAN SIMON
So far so good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“All is working well so far!”
Aug 16, 2023
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ADRIENE MINES
Perfect!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Both items received with no problems every thing was assembled just right!”
Aug 16, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
VINCE HIGGS
One piece off, else looks great.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“One of the trim pieces had the holes in the wrong spot. There were two pieces "Identical" but the holes were off in the second one and I had to cut one end down and have a gap in the front on one of the trim pieces. That was kind of disappointing, but only using for hunting stuff in man cave so not a huge deal. I just set something in front of it so you cant see it. Else the cabinet is great. Looks just like the picture. Install time took a little longer than I expected.”
Aug 15, 2023
Shauvanda Brown
“Thank you for your feedback, we understand your concern. We would like to take care of this for you. To get started, please send us an email to Reviewsfeedback@ashleyfurniture.com and in the subject line please state “Attention Shauvanda”. In the body of the email, include pictures of any damages or defects on the item, packaging, and the model number from outside of the box. For any missing or damaged parts, please provide the part number. You can refer to the assembly manual for further assistance. Thank you for choosing Ashley!”
BETH BRUGGNER
over priced
⭐ ☆ ☆ ☆ ☆ (1/5)
“over priced at this time”
Aug 14, 2023
Anjali Parmar
“Hello, Thank you for your review. Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please let us know if you need any assistance at 866-436-3393. Thank you, Review Team.”
NARVELLA SMITH
Thanks
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Glad I have one”
Aug 14, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
ROBERT WENDT
Great protection program
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good protection plan that covers many areas of potential damage”
Aug 14, 2023
Ju Allen
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
TATIANA GOLGART
Very Happy with our Recliner Chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The chairs are a good size and very comfortable. Easy to put together.”
Aug 13, 2023
Sachin Singh
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
ANGIE CLAY
Don’t know because it hasn’t been delivered!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Haven’t received it yet!”
Aug 12, 2023
Shauvanda Brown
“Hello, Angie Thank you for taking the time to write us a review. After researching your account your estimated delivery date for the Dining Server is 9/07/2023 and your Dining Table is set for 8/14/2023”
AMANDA BILLINGS
Like a brand new pair of shoes gotta work it in
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“At first it was very hard and not comfy but as time goes on it’s becoming more and more comfortable”
Aug 12, 2023
Sachin Singh
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
CHARLOTTE SAVAGE
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great to have in case”
Aug 06, 2023
Ju Allen
“Thank you very much for your feedback, Charlotte! We are happy to hear that you are enjoying your purchase and thank you for your support!”
KAREN ELLIOTT
Just right.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loving everything about this purchase, so far.”
Aug 04, 2023
Anjali Parmar
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture! ”
DAVID ARMITAGE
Bunk bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice setup, however some of the instructions should be moved to earlier spots than latter”
Aug 04, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
DIANA CISNEROS
Hope it's good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I hope this is good coverage as it was forced upon us when we ordered our sofa online. There was no options to not include it but we really wanted this sofa before they stopped selling it. So far sofa is good but we did have to have a tech over right away to see why the Reclining mechanism was so stiff.”
Jul 28, 2023
Ju Allen
“Thank you for your feedback. The new and improved furniture protection Reguard (not with GBS furniture protection), is not forced on anyone. You must uncheck the box when you are looking at the Cart Summary under the item listed, just as you would have with the GBS when that was an option. Please contact customer service for further assistance at 800-240-3440, to request it to be canceled if you do not want it. Thank you, Review Team ”
FARIS JACKSON
Ashley furniture are great products
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are very happy”
Jul 28, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
DEBORAH LAVIOLETTE
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful. Easy to put together.”
Jul 26, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
PRISCILLA JACKSON
Fun and fabulous
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“love the blue velvet chair so much. Not particularly plush but comfortable.”
Jul 26, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
LEVINA MARSHALL
Good packaging
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The box came in a good condition”
Jul 26, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
VERONICA WILLIAMS
I have done
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thank goodness I had the protection plan”
Jul 25, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
QAMAR MUNIM
New sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sofa looks good and new with stitches and cushions”
Jul 25, 2023
Shauvanda Brown
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
WARDA SALAH
Twin beds
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent customer service, good quality, and smooth delivery.”
Jul 25, 2023
Shauvanda Brown
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
JOSE ROMO
love my chiaif
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“chair is exactly what i needed.”
Jul 24, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
ANNEMARIE SELDER
Just on case
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I ordered this to have piece of mind.”
Jul 17, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
ROBERT DELUISE
Great Product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great Product”
Jul 05, 2023
Sachin Singh
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
TERI CAPOZZOLO
Piece of junk sofa
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cheap furniture. So bad they will not return it. Delivered Wednesday called Monday and unable to return this cheap sofa. Don’t buy it!! Cushion will not stay in place and not deep enough for a female 5’6” 126 lbs. customer service has all the excuses down. Never buying from Ashley Furniture again and will let everyone I know how this company works.”
Mar 17, 2025
KENNETH KEAN
Disappointed
⭐ ☆ ☆ ☆ ☆ (1/5)
“Nothing too rate in this regard since I haven’t received the merchandise.”
Mar 17, 2025
GAIL BANKS
Unhappy customer
⭐ ☆ ☆ ☆ ☆ (1/5)
“I have not received the order and do to the extended delay, noted by vendor, requested my order to be cancelled and refunded to my credit card. To date, this has not happened. Am very disappointed with this service and disappointed with Ashley for posting an inaccurate shipping date.”
Feb 02, 2025
SHEENEKA BOBO
Beautiful piece cheaply made
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Love the look but it came apart several times while putting it together, meaning where you screw it in, came out loose from the wood”
Mar 18, 2025
ROBERT VELIZ
Crap
⭐ ☆ ☆ ☆ ☆ (1/5)
“Your company is nothing but a bunch of fucking rip off POS'S! Do not email me again”
Mar 18, 2025
RONALD MOTON
comfort
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
Mar 19, 2025
Demberlyn Bacubac
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
AMY MELIN
Awful
⭐ ☆ ☆ ☆ ☆ (1/5)
“It has been a nightmare. I’m relocating to a different state in two weeks. Ashley cannot decide if I’m getting the furniture a week later or not. The shipped furniture was put on vacation hold but shows it was sent back to the shipper instead. I do not understand how no customer service would be given. I bought a bed locally and it went with no glitches. The online has been awful.”
Feb 09, 2025
JONI KRYSPIN
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far - great”
Mar 22, 2025
Paolo Martin Bermillo
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Christine Frederickson
Protection plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Haven’t used but looks like it should cover any issue I might have”
Mar 22, 2025
Paolo Martin Bermillo
“We appreciate your feedback! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
EDWARD LEWIS
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 22, 2025
Angelbert Casido
“Thank you! 😊”
STEPHANIE SANCHEZ
Quality inspection
⭐ ☆ ☆ ☆ ☆ (1/5)
“They sent me 2 of the same exact pieces so my couch is lopsided.”
Mar 23, 2025
VIRGINIA MATLOCK
Unknown product
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not sure it was worth it.”
Mar 24, 2025
NICKOLAS LOMUSCIO
Not used
⭐ ☆ ☆ ☆ ☆ (1/5)
“How can I rate something that I haven’t used . Customer service response to my questions only answered after I left a negative review”
Jan 29, 2025
AGNES RAWLINS
Great
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
Mar 25, 2025
Angelbert Casido
“Happy to hear that! If you need any further assistance, please send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention AC” and in the body of the email include your order information. We'd be happy to help.”
WANDA LABOYCAPO
I must wait 72 business hours for a call to schedule a pick up, I called 1/15 still nothing,
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Your service is terrible! The sofa and ottoman was delivered on January 15th. It was wrapped in plastic I was unable see anything pertaining to the item I purchased. I asked the deliver man if the plastic will be removed and I was told I did not pay the $200 dollars for assembly which would have been screwing on four legs to the sofa and ottoman. Something I can do in less than ten minutes. Yet I still had to sign without knowing if the item was in good conditions, the right color or damaged. Come to find out if they would have opened it I would have told him to take it back immediately. You should not have client sign until they inspect the item they are paying and signing for, bad business. I did not realize the pillows were permanently sewed on. I prefer to have pillows that are not permanently attached to the sofa. I called immediately because I knew I had a 72 hour window for full refund on returns. I spoke to Zay and he provided ref # C-178246327. He mentioned someone would call me to keep my phone handy within 72 business hours. I had to ask and clarify did you say 72 hours or did you say 72 business hours. Your rep repeated 72 hours business hours, I was floored. I never heard of such a thing 72 business hours to get a call back. I told him are you telling me today is January 15th but I may not get a call to make arrangements for pick until January 28th because that would be 72 business hours. and he agreed.
I called on Saturday the 25th to get an update on my pick call. because I also need my refund, I am unable to get my refund until you pick the sofa and ottoman. This time I spoke with Ebrahim. He told there was nothing in the system for a refund, it had it as an exchange and nothing about a pick up call to be made. He put in an escalation this is the that ref # C-178297938.
You are not a mom / pop business you are a large establishment I had no idea I would be experiencing this type of horrific level of service, truly half ass. I will never shop with you guys and I will be sure and spread the word, neighbors, dentist, doctors. friends and of course family. I what some one to call me please to make arrangements to pick up sofa and ottoman asap and I want my refund asap. I am tired of talking about this and dealing with this.
The first gentleman told me refund can take 7-10 days because banks can take that long, as a Bank of America / Merrill Lynch retiree that is inaccurate. Submit for a refund with the correct data used to pay will go though quickly. If there is a delay it is on your end or you are not providing the correct information.
TO SUM IT UP; WHAT DO I THINK ABOUT MY RECENT PURCHASE. IT IS NOT GOOD STARTING WITH THE PRODUCT, TO THE DELIVERY MEN, TO YOUR CUSTOMER SERVICE REP, YOUR TIME LINE FOR RESOLUTION SUCKS BECUASE MY SITUATION IS STILL NOT RESOLVED YET.
I NEED THIS RESOLVED ASAP.....
I HAVE BETTER THINGS TO DO WITH MY TIME TA]HAN TO SPEND THEM EMALING AND O THE PHONE WITH WITH YOU ALL. LETS FINISH THIS AND BE DONE WITH IT.”
Jan 28, 2025
Colleen Jachcinski
Buffet
⭐ ☆ ☆ ☆ ☆ (1/5)
“I have never bought from Ashley and never will again! I was sent a damaged buffet , they sent a new one, also damaged. They sent yet another replacement, also damaged. Three strikes and you’re out Ashley!”
Feb 12, 2025
WENDY MURPHY
Lost furniture
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very disappointed as we didn’t receive one of the boxes to complete the assembly of the TV cabinet. We have very limited time in Washington DC, until we fly back to Iowa. So this means we have to pay for airfare to come back and put the TV stand together in Washington DC. Needless to say we very disappointed and would appreciate white glove service at no charge. Then we won’t have to incur airfare fees, again. Thank you Wendy Murphy”
Feb 09, 2025
DALE BEHM
Run Don’t buy from ashley
⭐ ☆ ☆ ☆ ☆ (1/5)
“Purchase a chair several months ago still pending on my credit card statement keep calling the bank. The bank has it. There are the credit limits there for some reason. Ashley won’t finalize on their end so it won’t charge on our end. It shows it is an open pending transaction and per the bank that means they haven’t closed it out When you call Ashley furniture they have no clue what you’re talking about. And then they try to tell us that we didn’t charge that’s why we don’t see it on there when it’s very clearly on our order summary.”
Feb 11, 2025
KALYN LUMPKINS
Amazing plan!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Much better protection plan online than what you're offered in stores!”
Mar 26, 2025
Angelbert Casido
“We’re thrilled to hear you’re happy with the online protection plan! It’s always great when you find something that offers extra peace of mind.”
JESSICA RAUSCH
Damaged items
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Mar 28, 2025
BERTHA CONTRERAS
Poor quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 29, 2025
BRIAN SCHAEFER
Great to have protection for our investment!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 30, 2025
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ABIGAIL HONRADA
Poor delivery service
⭐ ☆ ☆ ☆ ☆ (1/5)
“Did not even put by the door. Very difficult to put inside the house. So disappointing.”
Mar 31, 2025
DIREN LARKINS
Haven’t reviewed the breakdown yet.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Haven’t used it yet so not sure how good it is.”
Mar 31, 2025
Angelbert Casido
“Thank you for your feedback! We hope you enjoy it once you start using it.”
JEANNETTE JONES
Loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loveseat. For family room”
Mar 31, 2025
JEREMY REZENDES
Protect yourself
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 01, 2025
JEANNIE MADDEN
Protection sufficient for the price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Decent Warranty for the price”
Apr 01, 2025
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
ANTWISHIA THOMAS
Wrong Replacement Two Times still no solution
⭐ ☆ ☆ ☆ ☆ (1/5)
“I’m not satisfied I ordered 6 stools and got 5 of the correct color. I have been in contact with customer service for a replacement. And they sent me the incorrect color 2 times. I’m not happy at this moment. I hope they can get me the right light gray color. And stop sending me Graystone because that’s not what I ordered.”
Feb 22, 2025
SARAH TROTTER
Nice and affordable
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice product but would look so much better with taller legs instead of those 1 inch plastic legs that it came with.”
Apr 03, 2025
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
DOMONIQUE BUCHANAN
Broken mirror
⭐ ☆ ☆ ☆ ☆ (1/5)
“Need zero stars. This is the second order from Ashley and I received damaged items both times”
Mar 01, 2025
DEBBIE DUNCAN
plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“good plan to have”
Apr 03, 2025
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ALETHA WOLO
Great service
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The service staff were beneficial and communicative.”
Apr 03, 2025
JOSEPH PAGANO
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Dowel joints to loose, corner top screws left and right misalign unit if not tightened evenly. Which then misalign doors. It would be better if top was not mitered”
Apr 04, 2025
KENNETH TRIBBLE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is the best chair l have”
Apr 04, 2025
Paolo Martin Bermillo
“Thank you for your great review! We're so glad to hear that your new chair is the best you've had. It's wonderful to know you're enjoying it so much! We appreciate you choosing Ashley and thank you for being a valued customer!”
TINA MAZGELIS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 10, 2025
EVELYN WOODS
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
Apr 07, 2025
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JONATHAN MOSCOSO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 06, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JAMES BOWLES
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“”
Apr 05, 2025
NICHOLE MATTHEWS
Bad, came out the box brand new and broken
⭐ ☆ ☆ ☆ ☆ (1/5)
“Opened the box and started putting it together. The piece that you screw the leg into is broken off. So now I have a couch with 3 legs….who can use that?”
Apr 06, 2025
NATASHA TURNER
Bad
⭐ ☆ ☆ ☆ ☆ (1/5)
“This protection do not work box came with tape looking old and all my pieces not there”
Mar 04, 2025
WILLIAM BRABEC
Ashley has terrible "customer service."
⭐ ☆ ☆ ☆ ☆ (1/5)
“I have two Ashley chairs sitting in San Diego, California for 10 days with Fed Ex labels created and yet not delivered to Fed Ex. Customer service was terrible. Some foreigner, who I could not understand because her English was so broken, just gave me the run around and told me to call back the next day. Two days later there is no change in the tracking status and when I tried to email Ashley for tracking information, their system just said to call that same customer service number, where I am certain I will get no relief. After this experience I will never use the Website again.”
Apr 10, 2025
KELLY THOMPSON
Protection plan was no help
⭐ ☆ ☆ ☆ ☆ (1/5)
“Received a broken dresser and have only gotten the runaround. Don't waste your money.”
Mar 12, 2025
XIOMARA RIVERA
Unsatisfied and disappointed
⭐ ☆ ☆ ☆ ☆ (1/5)
“Wobbly and cheap quality. Doors do not align. Do NOT ORDER THIS PIECE!”
Mar 09, 2025
FRANCISCO ESPINOSA
Not quite satisfied
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I have made a claim on a new sofa sleeper that arrived damage; I am waiting another four weeks before the parts to arrive. I am not sure how long it will take schedule and have the final repairs completed.”
Feb 22, 2025
MICHELLE BYAM
Peace of mind
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Peace of mind d”
Apr 12, 2025
KUMAR PRANIT
Not a faux leather as per the website desc
⭐ ☆ ☆ ☆ ☆ (1/5)
“This sofa was supposed to be Faux leather. However very disappointed in it. It turned out to be fabric. We will have to return it. Such a waste of time.”
Apr 13, 2025
Anthony Mcquiggan
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Apr 13, 2025
SHERYLL REID
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
Apr 14, 2025
Diza Dagunan
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
ROBERT AKANA
Thread not covered why?
⭐ ☆ ☆ ☆ ☆ (1/5)
“Had my furniture for less than a year and the threads are coming out and they don't cover it”
Mar 04, 2025
HENRY QUATTROMINI
Having issue!
⭐ ⭐ ☆ ☆ ☆ (2/5)
“We had a problem with the swivel unit on the bottom of the chair and still have not received a new one.”
Apr 16, 2025
EDNA SANTALUCIA
Wrong material, customer service is very slow.
⭐ ☆ ☆ ☆ ☆ (1/5)
“Description says material is faux leather. Delivery date was 3/15, customer service still (3/20) has not let me know how to return item so I can purchase another chair. Chair was needed for post-op for my dad.”
Mar 20, 2025
PATRICIA DELCAMPO
Disgruntled customer
⭐ ☆ ☆ ☆ ☆ (1/5)
“The chairs did not match my table. When I tried to return or exchange I was told I was a day after the 72 hrs to return. This is the worst customer service. I will no longer purchase from Ashley furniture and I will tell all my family and friends of my experience. I purchased from Ashly every year. You are losing a great customer. I still have brand new chairs in the box that I have to figure out what to do with! Horrible customer service!”
Apr 16, 2025
ROCHELLE STANKOVITZ
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 18, 2025
ALLAN PINKNEY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 19, 2025
ELIZABETH JAUSEL
Protection plan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice furniture hope this protection plan is legit”
Apr 21, 2025
SIERA WILLIAMS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 21, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
NERISA PETSCHAUER
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 21, 2025
RAUL SALAS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome, glad we got it.”
Apr 22, 2025
LANIYA BULLIE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 24, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KAREN CAVERLY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 26, 2025
SUSAN OWEN
Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The ottoman was the perfect size and color!!!!
AND there was NO assembly required accept to screw the bottom feet on it 🤗”
Apr 27, 2025
SHEETAL PAWAR
Cheap quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“Worst item was delivered looks like someone returned”
Apr 27, 2025
BARBARA BENDER
I'm glad I purchased this
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I'm kind of an on again off again warranty fan. I recently bought a chair and a sofa. The chair won't be used as frequently as the sofa, so I did not purchase warranty on it. The sofa, however, is a lighter fabric, so I decided to spend the money on the warranty as it appeared to cover a lot of items that "could" happen. After discovering that the cushions on the sofa could not be flipped up and down, I'm super happy that I bought the warranty and will use it if the cushions end up flattening out.”
Apr 27, 2025
MARYANN CARCACI
Just what I was looking for.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and firm seating. Seems like it should last.”
Apr 28, 2025
XIOMARA MORRISON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“That is uncomfortable but when a topper is added is a lot more comfortable”
Apr 28, 2025
SYLVIA SILLAS
Worthless
⭐ ☆ ☆ ☆ ☆ (1/5)
“They didn’t honor the agreement. Money wasted. I was told I had to pay to get the furniture fixed. Worthless”
Apr 29, 2025
OMAR GALLARDO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 29, 2025
VERONICA FLOYD
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
May 05, 2025
DEBORAH HAYES
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“”
May 06, 2025
RENEE PRUNEAU
Terrible
⭐ ☆ ☆ ☆ ☆ (1/5)
“Terrible protection plan. Been waiting months to get my couch fixed!”
May 07, 2025
GLENDA HAYNES
Not the best
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Noisy leather rubbing against leather when reclining and retracting. Eats everything in the seat, constantly having to recover Phone from floor after it slides off lap into seat and sofa pulls it into sides of seats.- would not recommend”
May 08, 2025
PAGAN FRAISER
Protection plan
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Haven’t used yet”
May 12, 2025
JULIE POMERVILLE
Great loveseat!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great loveseat! Very comfortable. We loved it so much we bought a second one.”
May 15, 2025
MICHAEL WILLIAMS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 14, 2025
BARBARA ALMOUSAVI
very impressed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“very impressed with the delivery, they arrived when they said and took care of everything”
May 16, 2025
KATHLEEN WEGMAN
Terrible business
⭐ ☆ ☆ ☆ ☆ (1/5)
“Company did not stand by their protection plan whatsoever!”
May 28, 2025
SEAN DONAHUE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 29, 2025
SH ASTOR
Disappointing Experience
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I'm giving 3 stars due to the color and the style of the particular furniture we bought but not for results. Unfortunately, the furniture was not the right piece for the area. We contacted the company to rectify this and got pushback and negative results. We eventually contacted our credit card company who resolved our issue. I would not recommend buying any furniture from them online. Always buy in real time, at the store so that you can see what your purchasing.”
Jun 01, 2025
MARGIE MOORE
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“”
Jun 29, 2025
Angelbert Casido
“Thank you for your feedback. If you have any concerns or need assistance, please email us at solutions@ashleyfurniture.com with the subject line "Attention AC" and include your order information. We'd be happy to help.”
AMBER REARDON
Keep all your receipts
⭐ ☆ ☆ ☆ ☆ (1/5)
“I can’t really review this because I’m unable to use it. I ordered my chair three months or so before it was delivered. I didn’t keep the online receipts, so since I can’t prove my purchase I can’t file a complaint on the furniture I purchased, which broke within the first month of me owning it”
Jul 05, 2025
KATIA VARA
Not a great quality product.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Not great quality. It was easy to assemble, but its manufacturing is low quality. We are actuality disappointed about this purchase.”
Jul 16, 2025
ROBYN WILLIAMS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 21, 2025
DUSTIN SPENCE
⭐ ⭐ ☆ ☆ ☆ (2/5)
“”
Jul 26, 2025
MARILYN CONE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and comfortable!!”
Aug 02, 2025
KELLI HOUSTON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 01, 2025
LYNN BACKLUND
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 29, 2025
JANICE SCOTT
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
Jul 29, 2025
STEPHANIE WALTON
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Haven’t had to use”
Jul 28, 2025
JULIE PIZZO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 24, 2025
JEREMY LOVATO
What good is the protection plan if you go through a third-party
⭐ ☆ ☆ ☆ ☆ (1/5)
“My lampshade came dented it has yet to be replaced I don’t like getting the runaround with third parties when I dealt with Ashley furniture”
Aug 01, 2025
LAURA CABRAL
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 10, 2025
BRENDA ROGERS
Rocker /recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good quality”
Aug 12, 2025
Trina Chaney
Furniture protection plan
⭐ ☆ ☆ ☆ ☆ (1/5)
“Tried to make a claim and this furniture plan really does not cover much of anything, all my claims denied”
Sep 16, 2025
KELLEY BRENNAN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Sep 11, 2025
CHERYL THORNTON
Power Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a very comfortable recliner...maybe too comfortable as I cant keep my husband out of it..LOL. He loves it.”
Aug 31, 2025
RITA KISSAM
⭐ ☆ ☆ ☆ ☆ (1/5)
“This is the worse recliner ever made!!! Ashley furniture repaired this recliner for 1 year and would not replace it. Paid $799.00 excluding the tax. Finally compensated me 200.00 in Aug. 2025. For over a year I never gave up. Company sucks and the recliner is not right but i finally said forget it.”
Sep 17, 2025
REGINA GRAHAM
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Sep 18, 2025
THERESA ELLSWORTH
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Oct 04, 2025
LOUIS SPANGLER
Don't get it
⭐ ☆ ☆ ☆ ☆ (1/5)
“Won't cover the material. Joke”
Oct 13, 2025
DELZORA ATKINSON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 04, 2025
DEBRA WATSON
Credit card usually covers purchase for 1 year so don’t waste your money.
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Dec 07, 2025
CORIE BENSON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 28, 2025
DIANA RIOS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have not had to use the protection plan”
Dec 09, 2025