Customer Reviews (12)
Alyssa Traut
beware! Rug is smaller than advertised
⭐ ☆ ☆ ☆ ☆ (1/5)
“I ordered the 8x10 rug and it was way smaller than advertised. The rug measured 9.3 x 7.7. I was very disappointed in the size. The quality is okay but looks like it would probably unravel or look old quickly.”
Sep 09, 2025
SAMANTHA PEREZ
Snagging
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Be careful with pets my dogs walking on it has seemed to snag it all over pretty quickly otherwise it's beautiful and softer than I thought it would be”
Jul 02, 2023
Ju Allen
“Hello Samantha, Thank you for taking the time to leave us a review about your order. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
BROOKE JEROME
Worth the money
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Better than expected!”
May 17, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
DONNA PTAK
I would pass
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Not a fan! Very uneven edging all the way around along with uneven color.”
Dec 15, 2022
Julie Allen
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
JILL KOLAKOWSKI
Beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This rug is more beautiful in person! The ivory color is blended with light grays, taupes, and creams and can go with warm or cool tones. The texture and weight is perfect. It was the perfect "anchor" for my living room!”
Oct 03, 2022
PRIYANKA NANDA
Rug
⭐ ☆ ☆ ☆ ☆ (1/5)
“Horrible rug. Uneven all over and not at all as shown in the picture”
May 18, 2022
Julie Allen
“Hello Priyanka, Thank you for your review. We see that a customer service representative has already been assisting you, with a refund. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer Care Julie ”
TINA SALICCO
Perfectly imperfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality rug! It laid flat immediately, and the “new rug” smell went away within 24 hrs. It does shed a bit, but you can barely see it on my light coloured floor. I spilled juice on it already, but it was very easy to clean! There are a few random imperfections in the braiding, and the edges are not clean, but that’s to be expected with this style of rug, and it does hide dirt well! I have not felt the need to buy a rug pad, but would get one if I had children or dogs running around.”
Sep 23, 2021
Sachin Singh
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
LISA HAMRICK
Beautiful and well made.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this rug. Heavy duty. Arrived quickly. Exactly what I wanted.”
Sep 03, 2021
CAILEY PLEMMONS
Amazing Rug!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super great rug!!! Doesn’t shed much and really adds simplicity to the space. Definitely recommend!”
Jul 29, 2021
Manuel De La Rosa
“Thank you very much for your feedback and I am very happy that you like your Rug!! Also on behalf of Ashley Furniture, I want to thank you for being a Loyal Customer.”
NANCY JOLLY
Nice Rug
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It is nice and looks great in the area I chose. It isn't as good quality as I expected but I'm keeping it. Thanks!”
Jul 21, 2021
KELLY BEALL
Dark Spots Appear Dirty
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Love the look of the rug but there are some dark spots in it that make it seem like is dirty. It bothers me but not everyone would notice.”
Jun 25, 2021
DEBORAH FLORIO
Beautiful Rug
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I wanted to lighten up my sunroom, to mitigate the heaviness of the dark 1980’s sofas I inherited. I decided to add a lot of white accents. When I ordered the rug in white I was afraid it would be too stark white, but it’s a beautiful soft white with warmer wides in the weave. It feels a lot softer than I expected, and feels nice and “cushy” with an inexpensive rug pad. The best part is that I saw this from another seller for almost double the price”
Jun 25, 2021