Customer Reviews (2)
Shaleene Palkki
Cute but falls apart
⭐ ☆ ☆ ☆ ☆ (1/5)
“I’m not normally one to leave such a bad review, but I feel like this rug is one of the worst purchases I’ve made. I’m not sure if ours is just defective or if all of them are this bad, but the very cute variegated dark stripes on this rug literally get pulled up by the slightest tug from our vacuum. Across the entire rug, these little strings come out so easily while vacuuming and leave the entire rug a ratty mess. The only thing that sort of prevents this is putting our vacuum on its tallest setting making it virtually useless at actually vacuuming the rug, and it still will catch on it sometimes. I’ve had to cut the strings regularly to keep it looking decent and to prevent my vacuum from eating them. This is super tedious having to go by and snip so many little threads and have the edges of the stripes still look tattered. Luckily we bought this on sale and aren’t out much money, but for those buying it full price, beware!”
May 03, 2025
Ian Frederick Flores
“We're truly sorry to hear about your experience and appreciate you bringing this to our attention. It’s clear that we fell short of your expectations, and I understand how frustrating this must be. Your feedback is important to us, and we are committed to addressing the issues you’ve raised. Please reach out to us directly and send us an email at solutions@ashleyfurniture.com with the subject line state, “Attention IF” with a copy of your receipt so we can work towards a resolution.”
GEORGE BLACK
Nice rug.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very pleased with our area rug.”
Aug 18, 2024
Mikee Singco
“Thank you so much for your feedback, George! We're thrilled to hear that you're very pleased with your area rug. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”