Customer Reviews (52)
MARIA HAGER
Damaged chair
⭐ ☆ ☆ ☆ ☆ (1/5)
“The chair came damaged”
Jan 27, 2025
TONI LEHMANN
Outdoor Furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“very comfortable and looks great”
Aug 11, 2024
Paolo Martin Bermillo
“Thank you for your wonderful review! We’re thrilled to hear that you find the outdoor furniture both comfortable and visually appealing. At Ashley, we strive to deliver stylish and high-quality pieces that enhance your outdoor living spaces. Your satisfaction is our priority, and we truly appreciate your feedback. Thank you for being a valued Ashley customer! If you need any further assistance or have additional questions, please feel free to reach out.”
WANDA CRANDELL
Swivel outdoor chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfortable chairs really enjoy them”
Jul 09, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Paradise Trail Swivel Lounge Chair! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
JOHN MARSHALL
Swivel chairs
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“They are fine, but one of them is a little crooked on its base.”
Jan 10, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your product. We apologize for the issues you've had with your product. After reviewing your account, we see you are outside of your 1-year manufacture warranty. However, you have purchased an extended protection plan, and you can reach out to them for further assistance. Or if you need parts to be ordered, you can reach out to our consumer affairs department to assist with getting them ordered at a charge if available. Below I will provide contact information for both. We apologize for any inconvenience this may cause you. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you. GBS: Protect All: 877-800-2080 or 877-277-6043 Consumer Affairs: 1-800-757-0064”
MICHAEL COULOURIDIS
Revolutionary outdoor furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the large oversized chairs. They rock and swivle with ease. Very comfortable and they look amazing.”
Dec 22, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TIM YOUNG
Disappointing
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Not well made, the swivel is already rocking side to side”
Sep 14, 2023
Vikas Yadav
“Thank you for your review. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention Vikas” and in the body of the email include your order information. We'd be happy to help. ”
BECKY KAISER
Swivel chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Well made and very comfortable”
Sep 10, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GREG MORRIS
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is comfortable. Delivery was easy. I have 2 sets of these and all 4 have held up well.”
Aug 09, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
DARRELL HUNTER
Very pleased!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love these seats. Very comfortable & swivel. Nice thick cushions.”
Jun 20, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
JESSICA RIINA
Beautiful chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So Beautiful and comfortable. I am very happy with this purchase.”
May 27, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
CHRIS HART
Loving it.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far so good. Been exactly what I hoped for. Only unexpected thing is that a cute little frog sleeps in one of the chairs every night!”
Sep 02, 2022
ISAAC FALKOWITZ
5 star set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Well worth the investment.
Very comfortable.”
Aug 24, 2022
KATE COSTA
Great product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It arrived on time and in great shape and is a perfect fit for my small patio space.”
Jun 23, 2022
SHANNON OGLESBY
Swivel chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love these chairs!!!”
Jun 16, 2022
JEFF BITTON
ORDERED 2021...still WAITING for delivery
⭐ ☆ ☆ ☆ ☆ (1/5)
“I placed an order for these in 2021 and i still haven't received.. Every month i get another email about a delay .. it rediculous! I reach out online and no one helps. They say its on "BACKORDER" yet ironically online say IN STOCK!
It's insane.”
Jun 12, 2022
Sachin Singh
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at ReviewFeedback@ashleyfurniture.com”
DANI PAGET
We love them!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love them. They are comfortable and not too cumbersome to move; to either follow or flee the sun.”
May 28, 2022
JIM KRUSE
Nice chair, terrible customer experience
⭐ ☆ ☆ ☆ ☆ (1/5)
“Only one chair was delivered. Customer service is incompetent and cannot understand that a set of 2 chairs is more than one chair. Worst place to buy anything.”
May 07, 2022
Sachin Singh
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com.”
LORRAINE KASSE
Swivel chairs
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Although the covers are thick and fairly comfortable, the fabric stay wet from nighttime moisture & morning dew...sorry they did not come in Sunbrella fabric at a more reasonable price. Bought oversize covers to keep them dry. Eventually I will have to replace the fabric.”
Jan 23, 2022
PAULA LOEGERING
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So big and comfy!”
Jan 19, 2022
PETER SCHAPER
.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are very happy!”
Jan 17, 2022
VANESSA WOMACK
Perfect, Exactly what I wanted
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love them! Bought them for my sunroom at my new house. They are well made and comfortable.”
Dec 01, 2021
CYNTHIA JABLANSKI
Patio Chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“They are great!”
Nov 03, 2021
LAURA MILLER
Once assembled they are fabulous.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The chairs are great. Too bad after waiting 8 weeks for delivery I had to wait an additional two weeks for the hardware.”
Oct 27, 2021
Traciann Lewis
“Thank you for your feedback on your lounge chair and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
JENNIFER ELLINGER
Screw holes not tapped out, had to use drill.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“We do like the chairs, but the holes were not all the way tapped out for the screws. This took additional time to put together and for the cost we assumed they would be in put together condition.”
Oct 26, 2021
PEARCE BUTCHER
Perfect for our screened porch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful, comfortable, durable.”
Oct 25, 2021
Stephanie V
“Thank you for your feedback on your lounge chairs. We are glad you like it! I would also like to thank you for being an Ashley Furniture customer.”
LAUREN BRYAN
Great set of chairs for small outdoor patio
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great set of chairs for my small outdoor covered patio. Delivered quickly with no issues!”
Oct 05, 2021
SHERYL MANIET
Comfortable and great value for the price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We've only had these chairs for a few weeks but so far we are really enjoying them. They are comfortable and for the price we got a good value. The delivery team was awesome and very efficient.. The only downside is that it took several months to get them because of supply issues.”
Oct 01, 2021
KARI KERSTETTER
Clasdy outdoor furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful furniture group. Rating is on looks & initial quality. Waiting to see the longevity of it.”
Sep 21, 2021
MONICA LANG
Beautiful chairs!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality! Nice cushions. Perfect addition to our patio. Love that they swivel & rock. Very comfortable.”
Sep 18, 2021
LINDA BURROW
Perfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the look and feel. The swivel chairs do rock!”
Sep 11, 2021
ROCCO SANTOPIETRO
Awesome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality ! Made very solid enjoy my morning coffee in these new beauties!”
Aug 18, 2021
DAVID SHARRON
Great chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The nicest outdoor chair available PERIOD!! In fact, I chose to use it in the basement room that I just refinished because it’s that nice to use as indoor furniture.”
Aug 13, 2021
DEBRA LEMAISTRE
Excellent Value!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable, well made chair!”
Aug 09, 2021
CONNIE MCGRAW
GREAT SET
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purchased the chairs, sofa and Ashley did not disappoint.
Sturdy, comfortable and easy to put together. We absolutely love the set and delivered 2 weeks early.”
Aug 05, 2021
Manuel De La Rosa
“Thank you for your feedback on your chair and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
DEBORAH KNAUST
Swivel Paradise
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“High quality, looks great comfortable, versatile, swivel in any direction. great for our patio so you may join conversations with those seated at out patio table, Love them !”
Jul 24, 2021
Manuel De La Rosa
“Thank you for your feedback on your chair and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
KAREN MONTGOMERY
Paradise Swivel Chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful piece of outdoor furniture. It looks good in my space”
Jul 10, 2021
JOSE GUITRON
Very amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So pleased with our stuff we are very happy for out stuff that came in. We will continue to shop there all the time. We love everything about you guys you are just absolutely gorgeous. It was my Mother’s Day gift and I was completely shocked of how beautiful it was !!!!!!!!!!”
May 27, 2021
MICA GRANGER
Fast delivery and great quality!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love love love! Thick Comfortable cushions and very well-made”
May 25, 2021
CHARLES JONES
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fantastic love them”
May 02, 2021
GREG GUARDADO
Happy with the purchase
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good quality but was a bit difficult to assemble.”
Apr 28, 2021
Traciann Lewis
“Thank you for your feedback on your chair and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
KIMBERLY HUTZEL
Upscale looking chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new purchase ! Very comfortable and nice looking chairs for our patio! Very happy but hoping that under the cushion will hold up and stand the test of time! We sure hope so !!”
Apr 17, 2021
Traciann Lewis
“Thank you for your feedback on your Paradise Trail Swivel Lounge Chair (Set of 2) and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
DEBORAH DOBBIN
average
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The chair looks nice and it swivels well but the cushions are far too hard and the back one is too tall for the chair...
I’ve had to take the stuffings out and redo the pillow at the back...”
Apr 01, 2021
JERI VALDEZ
Yes
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the chairs. Had no problems putting them together! All holes line up its just easier if you have problems with one hole as we did. You go to another hole and screw that in. Keeping everything loose. And that worked great. Put together in a snap.
Everyone compliments us on how comfortable they are. And how nice they look. We just love them on our patio.
The delivery guys were just as awesome! Very nice and cared for our property.
Saved us couple hundred for passing on the assembly. Really Ashley at that price "a charge". Mmm”
Feb 09, 2021
LAURIE VALENZI
Beautiful Chairs Do Not Disappoint!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent quality, oversize chairs with thick cushions. Took a risk buying these online without seeing in person. The risk paid off! Very pleased. Chose assembly and these were delivered already assembled with protective shrink wrap. No packaging to clean up or time spent waiting for assembly.”
Nov 16, 2020
PATRICIA HARVICK
Great investment
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great investment. Everyone loves sitting & swiveling in them”
Jun 27, 2020
YVONNE FADELY
works well
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“is a nice addition for my patio”
Jun 17, 2020
CYNTHIA FINK
Comfortable and great if assembly is better for others.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The chairs are sturdy with firm but comfortable cushions. The only beef with these chairs is the assembly. Only 6 screws each, but they didn't align well and took some serious elbow grease. Almost quit and sent them back. Glad I didn't! If you like to move around, they are not hard to move or overly heavy. Recommend a 6x18 or 6x24 accent pillow for lumbar or side. Certainly enhanced the comfort level to plush and along the lines of chairs 2x the cost. Another recommendation is an ottoman. Once added, all that is needed is a beverage and a nap.”
Jun 16, 2020
CAROLYN HOWLE
Good quality furniture.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The cushions in the loveseat and chairs are really comfortable. We are very happy with our purchase. We will purchase from Ashley furniture again.”
Jun 06, 2020
ANGIE MCDONOUGH
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable. Love it.”
Jun 06, 2020
SHARON SOLOWAY
Great purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“They are amazing! Oversized and comfy. Love them”
Jun 05, 2020
TRACY HENDERSON
Look good- assembly a challenge!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great looking chairs! Firm but comfortable. However assembly is not great. Couldn’t get at least 3-4 screw in- due to not lining up. Hoping they stay together. Also- powder coating does scratch easily.
Fingers crossed for longevity!”
Jun 03, 2020
JESSIE DAVIS
Enjoying chairs purchasing two more.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice very comfortable.”
Aug 09, 2019