Customer Reviews (15)
THERESA MORAZZINI
👎
⭐ ☆ ☆ ☆ ☆ (1/5)
“Bought on-line. One of the chairs was damaged. Contacted Ashley several times and haven't heard back. Not the greatest customer service. Disappointed and Sending it back!”
Mar 17, 2025
FRED FORY
One screw
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“One of the screws wouldn’t tighten right to put the washer and nut on. Other than that we like it.”
Feb 06, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KIMBERLY SIMMONS
Sturdy patio furniture as described. I didn’t find it hard to assemble.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very sturdy, good quality and looks great. Comfortable, and I can tell it will last a long time.”
Nov 22, 2024
Ace Bocanegra
“Hello Kimberly! Thank you for your review! We're so glad to hear that the patio furniture is sturdy, comfortable, and of good quality. It's great that the assembly was easy and that it looks great in your space. We appreciate your feedback and hope it lasts you for years to come!”
PEGGY RICHARDS
Bistro table and chairs
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s lightweight. Not as sturdy as my OWLee bistro table. It fits where I needed it to go. Looks good but wishing it had more substance to it. The chairs are comfortable and had cushions included.”
Apr 12, 2024
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
ANNA CROSSLEY
Bistro
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it, just what I was looking for”
Nov 09, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Elena Zhang
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's a very perfect bistro set and the quality is nice.”
May 25, 2022
PATRICIA GILL
Beaset
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice set but not easy to assemble.”
Apr 12, 2022
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag.”
DAVE MITCHELL
Not Bad
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good fit and finish. Assembly not too difficult. Not fully completed yet, but chairs are nice”
May 20, 2025
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
CAROLYN NEIGHBORS
Would love to review. Haven't received it!
⭐ ☆ ☆ ☆ ☆ (1/5)
“We haven't received it. FEDEX reports they haven't received it can't track.”
Jun 01, 2025
LAUREN LENZO
Cute Bistro Set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great bistro set! Easy to put together. Love that it came with cushions.”
Jun 08, 2025
KIM MORRISSEY
Very Unhappy
⭐ ☆ ☆ ☆ ☆ (1/5)
“So I looked all over for an antique bronze colored set, which should have at least some brown in it as I have a couple of chairs and tables that are antique bronze. The set I received is flat black , came without chair pads and after a WEEK, the table has yet to arrive. After contacting customer service, I still haven't gotten a straight answer as to the problems I've had and was told if I want to return it, I'd be responsible for return shipping as they won't accept a return to the store. Do yourself a favor and go through another online retailer because as noted by a lot of other reviewers, Ashley doesn't know the meaning of customer service.”
Jul 31, 2025
TREY DAVIS
Won’t Survive the Oklahoma Wind
⭐ ☆ ☆ ☆ ☆ (1/5)
“The material is lightweight, the color was wrong, and your return policy and customer service team could learn a lot from Amazon. This will probably be my last order from Ashley.”
Aug 09, 2025
LELAND HAMILTON
Looks great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The table and chairs are all extremely good looking and built very well.”
Oct 20, 2025
DENISE MAHONEY
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I don’t want to buy furniture I have to put together. That’s were all over the place the packing of nuts and bolts was open”
Sep 10, 2025
SUSAN HEINS
Perfect size for our small patio
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It's just right for our small patio! Nice and sturdy. Comes with cushions with is a nice plus.”
Nov 25, 2025