Customer Reviews (60)
WILLIS STROUD
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 19, 2025
AGNESE FORNELLI
Highly Recommend!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It was a little strange at first, because I’ve never had a memory foam, but I actually love it and would never go back. Would highly recommend to anyone. Very sturdy and comfortable.
If somebody were to ask me, what is a bad thing about it, the only thing that’s a little goofy is when you sit on the edge of the bed, you kind of start to slide down lol, but it’s not a downfall.”
Jul 10, 2023
Ju Allen
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
MISTY TELLEZ
14” Ashley Gruve
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable!”
May 19, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team.”
AMANDA MELVIN
Good mattress good price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love my tempurpedic and this bed is just as nice. I was a little unsure with how soft it was but several nights of restful sleep has made me happy.”
Feb 22, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393.Thank you, Review Team ”
ROTANAK OUM
Firm
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I kinda like this firm one and wanna try a medium firm to see the difference. The 14” is too thick on the adjustable base. I have been sleeping on it for 2 years now. It still maintains the firmness so far. I recommend to use a mattress protector to keep the the mattress nice, new and clean. The mattress protector can be bought anywhere not just from Ashley. I would rate 4.5 overall.”
Sep 04, 2022
Beverly hoadley
Great mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great mattress”
Jul 29, 2022
JOHN HOOKER
Sleeps well
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Mattress is firm sleeps well. The mattress comes rolled up like a rug, but after a couple of hours we made up our bed and we had a good nights sleep. Our mattress was suppose to have a cooling effect, at least that’s what we were told, but I personally felt no coolnes from the mattresses, which was disappointing and which is why I’m only giving it 4 stars.”
Jun 08, 2022
BRIAN WHALEN
Confused about my mattress.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“You guys keep referring to my mattress as a “14” Chime” when I ordered a Gruve 14”. Ashley does appear to offer a 14” Chime and the product number appears to belong to a Gruve 14”…so what the hell is going on. Why does all your generated correspondence call my mattress a 14” Chime? Did I pay for a Gruve and receive a Chime? There is quite a difference in price if you actually made a 14” Chime.”
May 05, 2022
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. As our representative has already assisted you for this if still you are looking for the further assistance for the same you may e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, ”
SARAH FRANKLIN
Great mattress
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love it, sleep much better now”
Feb 23, 2022
Augustus Butler
Really bad
⭐ ☆ ☆ ☆ ☆ (1/5)
“Tooo Hot wish I didn’t pay for this one”
Jan 25, 2022
OCTAVIO CAMERO
Nice and firm
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“A month in and it is as firm as I hoped for. Better than some of the more expensive foam mattresses.”
Dec 23, 2021
SHOSHANNA GREER
Uncomfortable
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very firm, hasn’t softened up and corners aren’t perfectly square.”
Dec 13, 2021
Stephanie V
“Please accept our sincere apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist. Please email us at reviewfeedback@ashleyfurniture.com and provide your contact information, sales order number, and our team will reach out to you as soon as possible. ”
LINDA COOPER
Great Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and sturdy”
Sep 26, 2021
ARTURO VILLALOBOS
Best mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“By far, the best mattress that I have purchased!”
May 23, 2021
VIOLET PARSONS
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My husband and I absolutely love our new mattress. We've had it for at least a month and we still love it. We don't wake up with back pain anymore. We sleep more through the night (we both have insomnia). We wake up feeling more rested. I'm so happy we bought this mattress. I've even recommended to my mom who has scoliosis.”
May 15, 2021
LORI KURTZ
Good Night Sleep Tight
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Waited for awhile to write the review. Wanted to make sure the mattress performed as expected. All is good. Sleep good, don't sink. Worried weight was an issue, NOT, both of us are a little heavy and don't have any issues. Waited 48 hours after getting bed setup before sleeping on it so it had time to expand.”
Mar 14, 2021
FLOR ABARCA
Cal King mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s amazing very comfortable I’m very happy with my purchase”
Jan 23, 2021
LISETTE VARGAS
great Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“First time buying a foam mattress and I am not disappointed! Have been sleeping well and the mattress looks exactly as advertised.”
Jan 06, 2021
JESSICA ALSHEIMER
Good for firm lovers
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great mattress we’ve been sleeping more sound ever since it was delivered. We were “firm” mattress people before”
Jun 02, 2020
MARIA GLODE
14 inch mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am happy with the mattress this far!”
May 30, 2020
EYRA VARGAS
Very confortable 😍😍
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it 😻”
May 24, 2020
CHRISTINA VONDENHUEVEL
Back pain gone🙂
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this mattress. My back and should pain is gone. My wife likes a softer bed so it's a little to firm for her, but overall it's a 5 star. Setup was very easy, just opened the box and waited 48 hours. I would recommend this mattress to anyone.”
May 20, 2020
ZACH ROSEBROOK
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent bed.”
May 17, 2020
AMELIA HERNANDEZ
Would highly recommend this bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the bed, it’s really comfy..”
May 12, 2020
SHERRI SCURRY
Memory foam
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wonderful, sleeps great and feels great”
May 12, 2020
T A
Firm yet soft..
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far so good!!! It's been one week so far... My husband loves it... All the reviews were right, firm yet top is spongy soft...it's perfect!!”
May 09, 2020
Amy Schwartz
Compare to a board
⭐ ☆ ☆ ☆ ☆ (1/5)
“I’m very disappointed in this mattress. When I read the description it said Ultra Plush. Which means it’s very soft. This mattress is the opposite of soft. To me this mattress is like sleeping on a board. Very uncomfortable. The description should be way more clear.”
May 05, 2020
JACOB WHITNEY
Its a firm mattress, but great!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The description is ultra plush but it's firm. But it is a great mattress. We'll be keeping it!”
May 04, 2020
KEVIN KOSHAREK
Wonderful for back pain !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Couldn't be happier !!! Would recommend to everyone!!”
Apr 21, 2020
Marty Howington
Memory Foam is the only way to go!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We tried a regular pillow top mattress for a few years and regret not buying the Memory Foam mattress sooner! We love it and it has even helped decrease my back pain.”
Mar 22, 2020
lillie pasco
Happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are so happy with our 14 inch chime king size mattress in a box it sleeps well it came in the box we waited 48 hours and it was true to size we are well pleased with this mattress and would recommend it to others.
Thank You
HAPPY”
Mar 20, 2020
KRISTY SMELCHER
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“If only It was a little uncomfortable it might be easier to want to get up😘😴”
Mar 05, 2020
Raymond Harrell
Great Value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this bed for my sons spare bedroom, so that we would be comfortable when we visit. What a great buy it has turned out to be. We have purchased beds that cost several thousands of dollars in the past, and for the money, we would recommend this bed to anyone. While it has a firm sleep, it also is plush in the fact that it conforms to you body. When you sit on it, it seems like it will be too soft. This is indeed not the case. Also, others have mentioned the odor when reviewing these beds. Yes, it smelled awful, when it was first opened. However, the odor was completely gone by day two.
We would recommend this bed to anyone that is looking for a good bed at a great value!”
Mar 04, 2020
Krysta Thompson
Wouldn’t recommend
⭐ ☆ ☆ ☆ ☆ (1/5)
“Had this mattress for one month and it formed impressions where my husband and i sleep. My back and neck kill us every morning. We are both a little over 200 lbs so this mattress may be better for someone smaller.”
Mar 03, 2020
Ginger Pettit
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love this mattress!!”
Dec 12, 2019
Stephen Jones
I would purchase this again.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and delivered as promised. Great value. I would purchase again.”
Dec 11, 2019
shannel davis
Great value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfy . Was hesitant to buy a king size for that price but great value. So comfy and have gotten better sleep.”
Dec 06, 2019
BARRY HILL
Worth every penny
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“LOVE this mattress, so extremely comfortable, not too hard but not soft. It wasn’t too hot in the summer either and we bought the mattress cover to protect it. I can’t feel my spouse when he shifts or turns over, it has given me a better sleep”
Nov 18, 2019
rodney lattimore
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The bed came as scheduled,as popped up quicly after removing the plastic.It is very comfortable,and let's you get a great night of sleep.”
Nov 14, 2019
Alexis Jankowski
Very Happy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was replacing my 7-year-old boxspring that started hurting my back and have been thinking about these fancy foam mattresses. I wasn't sure what to get since there seems to be so many and I wanted to be comfortable in my bed at night. I tend to get a more firm bed, while my husband decided he likes plush.
This was perfect! I bought it at a great price without testing it out and I was glad I sent with the Elite 14 inch mattress! My husband calls it "firm plush" because even though the feel is very firm and supportive, you are cradled instantly. You sink, but not too far, so you are able to move across the bed easily. However, you the motion transfer is wonderful - your mate doesn't know when you move! Also, this mattress does not trap heat, so you don't sleep hot. My husband tends to heat up in the night, but he didn't even though the temperature was a little higher.
I was mostly concerned about the sides sinking in when you sit on the side of the bed, but the whole mattress is very supportive! So I can put my socks on while I sit on the bed and not be tossed off. The best benefit of them all is that my back pain went away. I got an equally supportive pillow a few weeks before buying this mattress, and it helped, but just shifted my back pain elsewhere.
This mattress is very supportive with a soft and plush feel. I highly recommend!”
Nov 01, 2019
Todd Nordhoff
Great so far
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“After sleeping on it for a week we are very happy with the purchase. The mattress showed up a day later than expected. It was easy to unbox and set up. It's very comfortable!”
Oct 21, 2019
Daniel Flores
BEST MATTRESS!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I had a pillow top mattress that was 6 yrs old and started sinking in the middle and with the type of mattress is was, I was unable to flip it over. I was waking up with back and hip pain. After researching a bit, I came across this mattress and decided to order. I sleep on both my side and my back. I have not had any issues with sleeping either way. I am also on the heavier side and it works just fine. I do not feel like I am sinking to the bottom of the mattress. I was afraid of it being too hot and being that it is memory foam, I went to the Ashley store to try it out and it has a layer of cooling gel which makes it feel cool through out the night even with our mattress cover. No more waking up through out the night with back/hip pain and I can actually get out of bed without any issues now. I did buy the 14" mattress which the sales associate stated was a little more firmer than the 12" mattress. I admit the first week I was nervous with how firm it felt but now it is the most comfortable mattress I ever had. I would recommend this mattress 1000% to anyone! I bought”
Oct 02, 2019
Jonathan White
Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and cool. Love it so far”
Sep 17, 2019
Mary Giza
Mattress in a box
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the mattress.”
Jul 19, 2019
SHARON MILLER
Finally a good night's sleep
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing the difference sleeping on a good mattress makes!”
Jul 18, 2019
Ryan Mayo
Firm not plush
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Bed was described as plush but it is very firm. Still a improvement from my old bed”
Jul 10, 2019
Amanda Holbrook
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this bed!! I have no more back pain since I’ve had it!”
Jul 10, 2019
LENIA SOLORZANO
Kay 25
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome !!!”
Jul 05, 2019
RAMON GUTIERREZ
😁😁😁😁😁😁😁😁
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good services”
Jul 04, 2019
Matthew Monroe
Top quality, affordable mattress, firm, but not too firm
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We found this mattress online at a great price and decided to stop by Ashley Homestore to try it out in person. It feels great, soft to the touch, but firm once you sink in just a little bit. This results in a great feeling whether you sleep on your stomach, side, or back. We ordered the mattress online and it shipped via UPS to our house, arriving in just a few days. The box was ripped in two spots, but the mattress was undamaged. Although it weighs 95 pounds, we were able to push it up the stairs easily. In the bedroom, atop the base, we removed the outer plastic wrap, unrolled it, then removed the inner plastic wrap (the bed is vacuum packed by the manufacturer). The mattress inflated to full size in just two minutes. The fine print says that the inflation can take up to 48 hours, but it was full size within minutes. We are very pleased with this mattress.”
Jul 04, 2019
Crystal Best
Firm and comfortable.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This bed was exactly what I needed after having my second back surgery this year! I’m finally getting some sleep. I only wish it actually kept cool while I slept. I ordered a king size but I’m pretty sure I was sent the California King because it hangs off of my old king size box springs, there’s no label to tell what size it is on the box.”
Jul 03, 2019
Joe Stewart
Great mattress at an affordable price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Firm and feels like you’re floating”
Jul 03, 2019
Edith Damacio
Amazing period
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing I’m in heaven”
Jul 03, 2019
Lindsey Hoover
Good mattress
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“My husband loves the bed. I don’t think it’s bad, just a little firm for my liking. Overall, definitely worth it based on price.”
Jun 18, 2019
DULCE FERNANDEZ
Good for your back.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Had a low back injury, went to therapy for a while, and now after changing my old mattress for this one, I believe it was the best decision I ever made. Now I'm able to sleep more hours without feeling pain in my back. Love this mattress.”
Jun 12, 2019
Monica Oyola
Spectacular!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love our mattress. My husband didn’t take me serious when I told him we should invest in a bed in a box. He absolutely fell in love with it. This was the best investment by far. No more back pain. We are waking up more energized thanks to this mattress in a box. Ashley furniture, thank you for having the sale on this item we were able to purchase at a great price.”
Jun 12, 2019
AMY VAUGHAN
Much firmer than I expected out of the box
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The showroom mattress was sooooo much softer than the one out of the box I received. I only bought this mattress because of softness as I am a side sleeper. They said if I walk on the mattress it will soften, but for now it is very firm. The fact that i only paid just over $500 has me stick with it.”
Jun 02, 2019
Kevin Davis
Love at First Nap
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My son loves his new mattress!”
May 20, 2019
ALEXIS TOBAR
Great buy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“If you have problems getting hot through out the night or cover your body with sheets then pull them off multiple times like myself then this is the mattress for you. It stays cool and regulates my temperature. I never get hot anymore. I’m glad I got it”
May 16, 2019
Always great service and great products
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Recently purchased this bed and bed frame and could not be happier.”
Feb 26, 2019