Customer Reviews (55)
ROBERT LIVOTI
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
May 12, 2025
PENNY GRAMLISCH
King size mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice mattress sleeps a little hot. If you’re cold, it will be nice.”
May 13, 2025
LORI BRUST
Great mattress at a great price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Firm but comfortable. Easy to set up.”
Nov 25, 2024
Ace Bocanegra
“Hello Lori! Thank you for your review! We're so glad to hear that you're enjoying your mattress and that it's both firm and comfortable. It's great to know that the setup was easy as well. We appreciate your feedback and are happy you found it to be a great value!”
ENRIQUE MURPHY
Mattress
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Mattress is to hard little more sort will be great”
Jul 09, 2023
Katie Hand
“Hello Enrique, Thank you for taking the time to leave us a review about your order. We would like to know how we could have done better and earned that last star from you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
MARIA AZUA
Mattress in a box
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Most comfortable and firm mattress in a box I ever tried for a memory foam mattress I’m obsessed :)”
Jun 25, 2023
Sachin Singh
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
TINA DAVIS
Good nights sleep
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a great mattress as well as affordable I’m very pleased with my purchase”
Feb 28, 2023
Manish Giri
“Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
KRANTHI TATOJU
Great matress, I brought four of the same one so far
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great matress, I brought four of the same one so far”
Feb 28, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SARAH TREBESCH
Sound mattress.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very quiet for 2 sleepers.”
Feb 11, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393.Thank you, Review Team ”
FABRICIO SCHMIDT
Amazing Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is a super comfortable mattress! We love it 😍”
Dec 11, 2022
KERI LESAGE
It's alright.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It's alright.”
Nov 06, 2022
MARIA BLAKE
Pain free sleeping.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Already had this mattress in full size for my daughter's room and so happy I changed our king size to this as well. So firm and my back and shoulders have never felt better.”
Oct 26, 2022
JUN LYE JUNG
Good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfy. Used for a month now, no issues”
Oct 08, 2022
NISSA KENNEDY
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So much better than my last mattress!! Finally a truly firm memory foam mattress. Best nights sleep in quite a while.”
Sep 08, 2022
LORENA PRIVAT
👌
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect I loved”
Aug 16, 2022
KASSANDRA BRADEN
Sleeping Better!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this bed, haven't had a new mattress in quite awhile so didn't realize how bad my old one was until this one was ready to be slept on. I'm sleeping better than I have in a LONG time. Would definitely recommend getting this!”
Jun 28, 2022
Irfan Haider
“Thank you for your valuable feedback .Please feel free to reach back out to us at ReviewFeedback@Ashleyfurniture.com if you need any further assistance.”
LILLYBETH AGBAYANI
Same as above
⭐ ☆ ☆ ☆ ☆ (1/5)
“Did not have a good reviews on the mattress we ordered… we wanted to exchange the mattress from king size to Cal King , didn’t realize that our bed frame is cal king … we tried to contact the management the next day after we bought… unfortunately they said they don’t exchange mattress …”
Jun 25, 2022
Nitin Sharma
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
Rick Blitzstein
The bed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The mattress appears to work well at this point but we will see as time goes by if it holds up! They are nice to say the least. I would recommend them at this point.”
Jun 24, 2022
PATRICIA MAGANA
Memory Foam Mattress too firm
⭐ ☆ ☆ ☆ ☆ (1/5)
“It’s definitely not what I thought. It’s extremely hard/firm, despite putting a 5” memory foam on top of my memory foam!
I bought a queen size a couple years ago and it’s much more comfortable.”
Mar 29, 2022
CASSIO PEREIRA
Awesome mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome mattress,really happy!!!!”
Dec 03, 2021
LORI THOREN
Not the same as the Queen we ordered prior
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“This mattress seems to be quite a bit softer than the 10 inch chime we purchased in queen size a few months prior. So it’s really not the support that we were hoping for. But if you’re looking for a medium firm mattress, this is good.”
Nov 02, 2021
LEIGH ARMSTRONG
Not impressed
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Is not very comfortable.”
Feb 12, 2021
Sherri Wright
Unsatisfied customer
⭐ ☆ ☆ ☆ ☆ (1/5)
“When we first slept on this mattress it was so comfortable! Now we 1 1/2 years later, our backs hurt every morning! It feels like we're sinking in the bed, with a big hump in the middle!”
Jan 19, 2021
JULIETTE GONZALEZ
I love it!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and soft at a great price!”
Jul 31, 2020
NATALIA BOTEZATU
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable mattress”
Jul 08, 2020
LINDA CONTI
IF YOU LIKE COMFY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it so comfy ❤️”
Apr 22, 2020
Francesca Douglass-Franco
Comfortable, would highly recommend
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable, looks just like the photo shown, and doesn't smell too bad out of the box. Took about 2days of airing it out before the chemical odor was gone.
Would highly recommend, specifically for those who prefer something on the firmer side.”
Apr 06, 2020
Valerie Rossel
Love it!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love this mattress!!”
Mar 29, 2020
Mark Christen
Kingsize chime memory foam mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy so far! Mattress is a little firm but it is perfect for us, no smell to it like some noticed. Nice mattress for the money!”
Dec 20, 2019
MICHELLE Nicks
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Son sleeps like a rock on it. He doesn't toss and turn like he used to on his old mattress.”
Nov 29, 2019
Emaline Kirker
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Tes I wi will tell my family and friends”
Nov 06, 2019
Margaret Mcdonald
Bed or Floor, Bed in the box is tops!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent mattress, looks like the one pictured. Very comfortable whether on the floor or the bed. I am raving about your bed in a box to all my friends.”
Oct 22, 2019
Kim Thompson
Like it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Received quickly and very comfortable”
Sep 23, 2019
CATHY INGRAM
Definitely firm
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It is a very good mattress for the money. I wanted firm and I surely did get firm. Am using a small mattress topper to make slightly less firm.”
Sep 09, 2019
Sonica Shankar
Pretty Good
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This is definitely a firm mattress. But is good for my husband's back. I think I need some different pillows now though to go with this bed.”
Aug 09, 2019
Lareena Riebe
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My daughter bought a mattress in a box and told me how much she loved it so my son and I both bought one for ourselves also and we absolutely love them. I sleep great now!”
Jul 23, 2019
Robin Stone
Firm but very comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this bed because the negative reviews were that it was too firm, it is perfect for us, it is firm but very comfortable, I would definitely recommend this mattress”
Jul 17, 2019
TEVONYA DAILEY PINEDE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this mattress!!! I've had the best sleep in years!”
May 25, 2019
amanda suan
Very Firm
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I enjoy this mattress, but it is very firm. I wanted it firm so I got exactly what I wanted.”
May 23, 2019
Shana Fletcher
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new mattress! I was having hip pain, but I also have herniated discs and prefer a hard mattress.. this is firm, but with soft foam on top. The pain I was having in my hip is gone, and my back isn't hurting as badly as it was. I would buy again. It's much better than my old ikea mattress!”
May 17, 2019
Jazmyne Rauch
AMAZING
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought this for my mom for an early Mother's Day gift and she loves it so much and i agree that it is so comfortable and does not need a box spring underneath. Watching the bed inflate was so cool!”
May 06, 2019
Comfort
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Used to wake up with back pain and it is gone now. Mattress is very fim.”
Feb 17, 2019
Too hard
⭐ ☆ ☆ ☆ ☆ (1/5)
“This bed is very firm. It has no give and does not form to your body. Do not recommend if you are looking for something other then firm.”
Jan 07, 2019
Comfortable mattress
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I am sleeping well on this mattress. It is softer than my last memory foam mattress but still supportive. Time will tell if it holds up and stays comfy.”
Jan 02, 2019
Great
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“As expected. Not too much memory foam whixhcreates the heat and cozy. It’s a bit soft so I’m hoping it doesn’t sag in time but for now it’s great.”
Jan 02, 2019
Excellent value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this mattress about a month ago and we really like it!”
Dec 12, 2018
Great mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I like my new mattress! It’s great because it is firm and seems like it will stay firm for a long time. Great price and fast delivery!”
Nov 17, 2018
Very comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have had this for about a month & it is more comfortable than the mattress I had before. Good price & arrived within a few days of ordering.”
Oct 04, 2018
We love our new mattress!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was pretty nervous about buying a mattress in a box online, but we have LOVED our new mattress so far! It was firmer than what I probably would have picked out in a store, but we have slept better than ever since we’ve had it.”
Aug 25, 2018
Exactly as described
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I just received my new mattress. Exactly what I expected. Delivery was great.”
Jul 10, 2018
Great mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this a month ago and it’s a very nice size and comfortable.”
Apr 13, 2018
MALLIE KEARNEY
10 inch Chime King Memory foam
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I purchased this mattress a few years ago in the Queen size and it was firm, supportive, and comfortable and one of my best purchases.
We decided to upgrade to the King and this mattress is not nearly as firm or supportive and my husband has been suffering from back pain since we switched to this mattress. I’m not sure what changed but the quality it not the same as the queen.”
May 17, 2025
Michelle Postema
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have had this mattress for over 5 years now and recommend it to everyone! I bought one for my daughter and now my sister is buying one after trying it out for a few nights. I look forward to getting into bed every night and wake up well rested and no back or hip pain like I used to have.”
May 18, 2025
BONNIE ROMANSKI
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! We now have 3 Chime mattresses. We like them for our back pain. Would highly recommend.”
Jun 23, 2025
JAMES RUDAHL
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Dry nice and comfortable mattress. This is our 2nd one”
Aug 09, 2025
PRATHYUSHA BASAMSETTY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 30, 2025