Customer Reviews (38)
BARBARA KUEHN
Mattress
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I should have bought a firmer one”
Mar 29, 2025
MARIA RAMOS
Firm mattress
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I LOVE IT ITS REALLY FIRM”
Apr 26, 2023
Manish Giri
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
BORIS HERNANDEZ
I was expensive to be more firm
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I was expecting to be more firm. It comes in a box.”
Mar 27, 2023
EPIFANIA JAVIER
Comfy and firm
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's comfortable for me and very sturdy. Pops right open. It only takes 3hrs to fluff up completely. Just pretty heavy if you're going to open it yourself.”
Feb 06, 2023
IVONNE MAYER
It’ll do
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Glad i didn’t pay full price.
It never fully fluffed up on the end near my feet
But certainly much better then my old mattress!”
Jan 13, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 800-240-3440. Thank you, Corporate Customer Care, Review Team”
MARIA WILLS
Firm but not rock hard
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this mattress! Just the right amount of firmness and is not super heavy to move around. Was able to get this unrolled and on my bed easily enough. Sleep much better and back isn't sore next day”
Nov 18, 2022
ALNISA SAMPSON
I love my new mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it because it is comfortable”
Nov 06, 2022
RENAE CONNER
Guest Room Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We purchased this mattress for our guest room because we had several visiting family members over summer. Everyone of them have pulled the sheets back to get the name of the mattress because it slept so well. We highly recommend it!”
Oct 24, 2022
CLINT CLARK
Bonita Firm
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice mattress and firmness is perfect. Mattress is much thicker than I thought which is a good thing. Took about 15 minutes for it to plump up after unboxing.”
Aug 07, 2022
ITZEL YOUNG
Bonita firm mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The best mattress firm , comfortable and affordable 👌 love it thank you 😊 best purchase ever”
Aug 03, 2022
SHANALEE STEPHENSON
Most comfortable matress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Most comfortable matress I've ever slept on! My parents have this in their guest room. I've slept on it multiple times during visits and I loved it so much I purchased one for my house!”
Jun 05, 2022
Traciann Lewis
“Thank you for your feedback on your mattress and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
SHEENA ENOCH
Fixed my back
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it and so comfortable”
Apr 22, 2022
Julie Allen
“Thank you for your feedback on your Bonita Springs Firm Queen mattress and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
WANDA AMO
Very comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We really like our mattress”
Apr 07, 2022
JANNET RAILEY
Horrible
⭐ ☆ ☆ ☆ ☆ (1/5)
“I don't think you should sell this mattress I am supposed be getting a credit due to I have 2 now the first one would not keeps it shape it sunk in spots and would not come back up it was like trying to sleep in a hole, the second one is doing the same thing just not as bad Please stop selling this mattress. It is horrible I have to pay someone to come and get this mattress to disregard it I pay each time $35.00 other people will have to do the same, so please save people money and not sell this mattress.”
Apr 06, 2022
BRANDI WILLIAMS
great mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's a great mattress! It's firm and comfortable all at the same time. I have it on an adjustable bed with no problems whatsoever.”
Mar 30, 2022
Edmond Kemokai
No complaints
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Arrived on time and in expected condition. Also nicely packaged in a roll-up box that is about 1.5x1.5 foot wide and the same length as the width of the matress. This makes it very convenient for storage and delivery to an apartment or house.”
Jan 05, 2022
KEIARA BOYD
Comfortable bed but didn’t settle correctly
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s comfortable but it set wrong”
Dec 16, 2021
Stephanie V
“Please accept our sincere apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you as best as we can. If you wouldn’t mind, email us at reviewfeedback@ashleyfurniture.com and provide your contact information, store order number, along with the city and state of purchase, and our team will reach out to you as soon as possible. ”
BRYAN BUSCH
Bonita Springs Queen Mattress
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Mattress feels wonderful! It does leave a slight impression where I sleep. It's listed as 59"x79", (1 full inch shy from queen both ways). It is about 59"x78". Warranted for 10 years..., I guess we'll see. Less than two weeks old, and leaves a depression. But, it sleeps great.”
Dec 03, 2021
CECILIA GUZMAN
Firm Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've been using this mattress for month and a half. It is firm. I wake up with no back pain.”
Oct 11, 2021
MARIA ALVARADO
Mattress - AWESOME
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loveeeeeeee it.”
Sep 20, 2021
ZUCCHINI WILLIAMS
Value/price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love it. Great value and price!?!”
Aug 30, 2021
Samantha Ruck
Does not last
⭐ ☆ ☆ ☆ ☆ (1/5)
“Sagging after less than a year I am having soo much back pain”
Jul 06, 2021
KRISTEN NUGENT
Shorter than expected but otherwise great
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The queen mattress is supposed to be 79 inches long, which was important to me since I am 6 feet tall. It looked short once it was out of the box and expanded to full size, and my feet were hanging off the end, so I got out the tape measurer. It's about 76 inches long end-to-end, maybe a smidge under. I thought I might have been sent a Full by mistake, but the width is appropriate. This is a shame, because it is an awesome mattress otherwise. It is firm (as I'd hoped) but still soft and comfy. I was impressed with the quality, especially for the price. But if you are tall, be aware that it is not as long as advertised/as a standard queen. I'm still going to keep it because it is great otherwise--maybe I just got one that wasn't cut to standard size?”
May 16, 2021
CRYSTAL JOHNSON
Lovely.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This a lovely mattress, nice and firm, quite comfortable.”
Apr 26, 2021
KATIE PHILLIPS
Great bed.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love how deep this mattress is - it means it's going to last. It is also very comfy. Those extra layers on top add enough comfort but also lots of support with the coils.”
Apr 15, 2021
MYRON MORGAN
I really love this mattress. Very comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really love this mattress. It’s firm and really comfortable.”
Mar 10, 2021
TRACY DAWSON
Awesome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is the BEST mattress ever”
Jan 31, 2021
CHRIS ALDANA
Would definitely recommend it to family and friends
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It was exactly what it was advertised to be firm and comfortable”
Dec 17, 2020
JOSE LUPERCIO
Bonito
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bueno bueno bonito. I no barato”
Sep 18, 2020
DIANE HARDEN
Boxed Mattress Great Comfort Great Price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Not too thick memory foam to sink into a mold and wonderful support from the springs. Just enough firmness to avoid back issues yet soft enough for comfort. Wasn't to sure about a Boxed Mattress and very happy with purchase. About a year of sleeping on the mattress and it is like new. Worth every dollar, great price and would recommend. It is a thick mattress and requires bed sheets that will fit deep mattresses (16").”
May 23, 2020
KATHY SAMPSON
Perfect. Firm yet so comfu
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Would definitely reccomend. Best matress ever!”
May 18, 2020
FRANTZ MOREAU
Second to none.....
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“IT was too good for the price. I do like it.....yeah”
May 09, 2020
VICKI GLEYDURA
Bonita Springs mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Bonita Springs firm mattress is very comfortable. We would highly recommend it.”
May 08, 2020
JENE DOLGNER
Enjoying this mattress, waiting to see how it holds up
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this, sleep so nice on this”
May 06, 2020
JOSE VEGA
Awsome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great and comfortable. No complaints here”
Mar 04, 2020
JOY GALURA
Good and comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I like the mattress it’s very comfortable sleeping on it.”
Sep 25, 2019
Donald Mines
Good value
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“A very good mattress for the money.”
Jul 23, 2019
PATRICIA HAKANSON
Firm Queen Mattress
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Is a nice firm mattress, we will have to adjust as just traded it for a plush and will take some getting used to! Good quality. Decent price.”
Jul 08, 2019