Customer Reviews (92)
Way too firm
⭐ ☆ ☆ ☆ ☆ (1/5)
“My husband and and I did not sleep at all last night. We felt like we were sleeping on a rock. When we tested them in the store that was not how we remembered it.”
Apr 07, 2024
Poor Quality Worst Mattress ever
⭐ ☆ ☆ ☆ ☆ (1/5)
“Worst mattress ever. It is not flattened after multiple weeks. Poor quality.”
Oct 02, 2024
Comfy and supportive.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We've been sleeping on this mattress for about a month now and really enjoy the comfort and support.
If I could change anything, I would make it thicker.”
Sep 11, 2024
Candy
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love the adjustments”
Aug 16, 2024
Support
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Comfortable and much support sleep better”
Aug 06, 2024
Comfy and supportive
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very Comfortable and Soft!!!”
Aug 03, 2024
Perfect sleeper
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Getting used to this firmer bed as I needed for my bad back. So far, so good! Only been a couple nights”
Jul 07, 2024
Extremely Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My wife and I bought this mattress in a Twin at Walmart . We needed something to replace the factory mattress in a tractor trailer. We wanted something that would be comfortable so we wnt with a Serta. This mattress is really thick and has just the right amount of give to it. I know we will not be disappointed.”
Jul 06, 2024
Serta I comfort
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is so comfortable I'm so happy and our salesman Kevin was the best so kind understanding and listened and was not pushy he knew how to handle it but I appreciate that”
Jul 05, 2024
I can finally sleep again.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Recently in an industrial accident and had back surgery. Had such a difficult time sleeping only an hour or two a night. The first night sleeping on this mattress I got 5 hours the second night I got 6. My only regret is getting out of bed in the morning. With the adjustable base this bed was well worth the price. I have recommended this bed to everyone.”
Jun 24, 2024
Love it.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and we like the reinforced sides. Easy to get into and out of.”
Jun 18, 2024
Mattress, Base & Protector
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My dad loves his bed.”
Jun 09, 2024
So comfortable!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this mattress for our motorhome. It is so comfortable! Now I want one for our house.”
Jun 06, 2024
I CAN SLEEP BETTER NOW
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“IT IS BETTER THAN THE OLD ONE.”
May 29, 2024
Another great mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is our second eye comfort mattress and we love it”
May 14, 2024
Supportive
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Comfy and correct firmness”
May 14, 2024
Almost
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Received mattress very quickly. Easy to unwrap and install.
Unfortunately I have determined that I need a 'very' firm mattress and will need to make a change. This mattress holds its shape uniformly, but is not firm enough for me.”
May 14, 2024
Not the same feeling
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The mattress I sat down on in the store has a different feeling than the one I have now The one in the store felt more comfortable”
May 07, 2024
Good first night
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good nights sleep for first night. I’m hopeful this continues for the life of the mattress”
May 02, 2024
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This mattress is very comfortable!!!”
May 01, 2024
Serta Cobalt calm plush mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Pretty happy with Serta mattresses.. this is my 3rd one.. the Cobalt Calm plush.. price was a factor, also the quality as well... looking forward to the next 8-10yrs sleeping on it. :-)”
Apr 05, 2024
Excited for a good night sleep
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just received and we so look forward to having a new mattress.”
Apr 03, 2024
Good
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Shouldn't bought such a high one don't like the pillows”
Apr 02, 2024
Quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good quality and easy to assemble, comfortable as well!”
Mar 19, 2024
Diza Dagunan
“That's fantastic feedback! We're delighted to hear that you found our product to be both high-quality and easy to assemble. And it's even better to know that it's comfortable too! Thank you for sharing your positive experience with us and we can't wait to welcome you back for your future furniture needs!”
firm support
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“we love the firmness and great supportive night's sleep”
Mar 08, 2024
Jamarai Moore
“Thank you so much for your positive review! We appreciate the feedback. We're happy to know you are satisfied with your purchase!”
Mattress
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Hospital bed mattress *”
Feb 28, 2024
Mikee Singco
“Thank you for taking the time to leave us a review about your order, Donald. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
Great product!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Such a nice comfy night of sleeping. Don't want to get out of bed when the alarm goes off.”
Feb 26, 2024
Tyronne Diputado
“Thank you for your glowing review! We're thrilled to hear that you're enjoying restful nights of sleep with our product. Your comfort is our priority, and we're delighted to have contributed to it. At Ashley, we're dedicated to providing styles that help you create the home you've always dreamed of, and we truly appreciate your support as a valued customer. Here's to many more cozy nights of uninterrupted sleep!”
Delivery was great.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We will see how well it sleeps.”
Feb 22, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that the delivery went smoothly and thank you for being a valued Ashley customer!”
Love my bed 💙
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable. My fiance slept in the recliner 3 months because of heartburn/ coughing etc. And as soon as we got this bed, he sleeps all night 🌙 😴 💤 he's in a better mood, no more leg/ back pain. Very satisfied. 💙💤😴🌙”
Feb 21, 2024
Tyronne Diputado
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Quick fluff!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Left it in the bag to fluff up and it did well. I also warmed up the room with natural sunlight before opening the box. Took only 10 min! Can’t wait to try it.”
Feb 21, 2024
Tyronne Diputado
“Thank you for sharing your experience with us! We're thrilled to hear that the fluffing process went smoothly for you and that you're excited to try out your new purchase. Your feedback is valuable to us, and we'd love to learn more about how we can improve your experience and earn that last star from you. Please feel free to email us at ReviewFeedback@AshleyFurniture.com. Kindly include "Attention TD" in the subject line and provide us with your complete name, shipping address, and phone number, if applicable. Our team is here to assist you and ensure your satisfaction. Thank you for choosing Ashley, and we look forward to hearing from you soon!”
Comfort and high quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This mattress is amazing. You can sleep like a baby!!”
Feb 20, 2024
Tyronne Diputado
“Thank you for your glowing review! We're thrilled to hear that you find our mattress amazing and that it provides you with such comfortable sleep. Your satisfaction is our top priority, and we're delighted to have contributed to your home comfort. Thank you for choosing Ashley, and we appreciate your support as a valued customer!”
Great night sleep
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“very comfortable rest well”
Jan 14, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Pleasantly Surprised!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My husband and I purchased this mattress when we moved into our new home a month ago. We had previously been sleeping on a hybrid mattress we bought after getting married about 6 years ago. Although the sales person assured us at the time that it would not pit on each side (creating a large hump down the center), but it did only after a few years. We made it work for a while but decided we needed something new when we purchased our home.
My husband suffers from chronic back pain from an injury when he was a teen, making it very difficult for him to sleep on anything too soft. Me, on the other hand....the softer and plusher the better! We have always struggled to find something just right for the two of us. We are slightly bigger than average people as well, which made us hesitant to go for another traditional mattress, out of fear that we would spend a ton and be stuck with a mattress with huge divots in each side a few years from now. We considered buying a split king but decided to give the whole mattress in a box a whirl. We were a bit nervous not being able to try it first but based on reviews and several testimonials from people we know, we gave it a try. We are SO glad that we did. It is the perfect blend of soft and firm, which is a happy medium for my husband and I. I could always go for something softer/less firm, but I am glad that we decided on the Medium firmness. It is just the right blend.
It shipped and arrived quickly, was easy to unbox, ready to sleep on same-day and no funky smells! We are both pleasantly surprised with the quality and comfort of this mattress!”
Jan 08, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
I love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“In the past I have only purchased a couple of twin mattresses that were brand new and those were for my kids and I did not sleep on them. For the first time in my life, I purchased a brand new mattress for my husband and I and we could not be happier! we like the soft plush style and this mattress is perfect”
Dec 13, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my mattress it's so comfortable and firm so I could sleep well..”
Nov 28, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Comodidad
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Es muy cómodo tu temperatura corporal se ajusta bastante bien.”
Nov 07, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Nice and comfortable mattress.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just arrived yesterday and is very comfortable. We love our new purchase”
Nov 05, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
So good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Since getting this mattress my aches and pains have gone away. I sleep so much better. Very grateful I made the change”
Nov 05, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Comfortabe
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Easy to unload. Comfortable. didn't have an odor. My first king sized mattress and I'm addicted. Only complaint was that the actual box was pretty damaged when it arrived (ie pieces of the cardboard box were missing and you could see into the box) so made me extremely nervous about if the mattress itself was damaged but I then saw that it was wrapped in thick plastic so it made me feel a little better. No issues that I've noticed since.”
Oct 16, 2023
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
Very Comfy & Super Fast Delivery
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Ordered this mattress for a Murphy Bed, and it came in two days! We've been sleeping on it for three weeks now and it is very comfortable.”
Sep 20, 2023
I am impressed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I shopped for weeks and initially thought of going with a Nectar mattress. I am very happy with my decision. The quality is great and sleep has been great.”
Sep 07, 2023
New bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just got it but feels good now”
Sep 02, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Appropriately named “Perfect Sleeper”
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“A perfect combination of softness and firmness creates a perfect night’s sleep.”
Aug 09, 2023
I comfort
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable mattress that helps me stay cool at noght”
Jul 25, 2023
Great Mattress, BUT...
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This is one of the most comfortable mattresses that I have had in a while. I would definitely recommend it to others BUT not without the warning of the smell. The smell is unbearable I don't have an extra room to air it out so I had to open windows and put baking soda water around the room and it still took over a week for the smell to get mild enough for me to sleep on the mattress. I was fortunate enough to be able to sleep in my grandbabies room for that time. I would never let a mattress air out in my garage. The mattress is comfortable and to me worth the airing out inconvenience.”
Apr 23, 2023
Ju Allen
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information if you need assistance, please reach out to us and we will be more than happy to speak with you. Thank you!”
Very Comfortable!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“For those seeking a cozy and supportive resting surface, the Serta EZ Tote Splendid Slumber 12 inches medium firm gel foam mattress with support is a perfect choice. This mattress is perfect for persons who experience back, hip, or shoulder stiffness or discomfort since it is comprised of premium gel foam that helps to control body temperature and ease pressure points.
The fact that this mattress is so simple to move and travel is one of its best features. Anyone who requires a portable sleeping solution will love it because of the built-in handles and small size, which allow you to bring it wherever you go. This mattress is the perfect amount of firm. No matter what position you want to sleep in, it offers the ideal blend of support and comfort so you can get a good night's sleep. Additionally, because to its medium firmness level, it is excellent for a variety of users, including stomach, side, and back sleepers.
Overall, for anyone looking for a cozy, sturdy, and portable sleeping surface, the Serta EZ Tote Splendid Slumber 12 inches medium firm gel foam mattress with support is a great option. This mattress is definitely something to think about if you're searching for a comfy resting arrangement for your house, a guest bed, or a camping mattress.”
Feb 03, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Buyer beware
⭐ ⭐ ☆ ☆ ☆ (2/5)
“What a disappointment! I was a little skeptical of the “bed in a box” concept but I bought the mattress that was a few steps above the bottom, so I thought it would be okay. I’m only 180 lbs and it’s just me sleeping on it but about a month after sleeping on it, it’s already started to sag. If I find myself slightly out of “the hole”, my body is fighting to avoid falling back in—I sleep on my side and my perception is that my position is not secure.
The online purchase was easy and the delivery was super quick—-no problem there. I previously had a Serta but it had inner springs. It lasted 11 years, although the last two of those years were a struggle to keep it comfortable. I just hope Serta will work with me to find a reasonable solution, as I am well within their 120 day guarantee.”
Oct 22, 2022
Jason Davis
“Thank you for your review. Our records show a customer experience representative has resolved this. If you need any further assistance, please contact us.”
save your money
⭐ ☆ ☆ ☆ ☆ (1/5)
“Have mattress for 3 years now. It's completely broke down. There is a hump in the middle that my and I fight to lay on bc our sides are caved in. Doesn't hold or form anymore. Keep your money. 3yr old mattress shouldn't need replaced already! There is no pros to this mattress but I was forced to click on one below”
Oct 05, 2022
Jason Davis
“Thank you for your review. Our records show a customer experience representative has resolved this. If you need any further assistance, please contact us.”
Lacks longevity
⭐ ☆ ☆ ☆ ☆ (1/5)
“When I first got this out of the box and unfurled it, it was super comfortable. I was actually surprised at how well I slept on it the first couple of months of owning it. However it is already starting to sag and now I don't sleep on it nearly as well as I did when I first got it. Of course, the return period has passed so I'm stuck with this expensive huge mattress that will only grow less and less comfortable over time. Each night I can feel it sagging a bit more than the night before. Super frustrating that I paid this much for something that is essentially going to become useless in a matter of months.”
Aug 31, 2022
Jason Davis
“Thank you for your review. Our records show a customer experience representative has resolved this. If you need any further assistance, please contact us.”
LOVE!!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We were so pleased with this mattress! It offers firm yet very comfortable support. You can use with or without a bed frame which is very nice! The quality of the materials seem to be of excellent quality! I can’t think of any cons to mention. Just a perfectly comfortable mattress!”
Aug 12, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Not as advertised
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“This product is advertised as a “medium” on the hardness scale. It is way more firm than The firm memory foam mattress my parents have.”
Aug 07, 2022
Jason Davis
“Thank you for your review. Our records show a customer experience representative has resolved this. If you need any further assistance, please contact us.”
Firm, but comfy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I ended up really loving this Serta Splendid Slumber mattress. It is slightly firmer than my former mattress, but it's actually made my back feel BETTER!”
Aug 01, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Splendid Slumber, Indeed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was in the market for a new mattress and came across this one. I had recently seen & heard things about the whole "mattress in a box" idea. So I decided to order it. With the claims and description, I was intrigued and hoping that it lived up to what it claimed to offer. The mattress was/is for my master bedroom for myself and my husband. I have severe fibromyalgia, degenerative disk disease, chronic fatigue syndrome, amongst other things. So I am ALWAYS in pain, ALWAYS. Poor sleep, along with a poor quality mattress (and/or the wrong type of mattress) only makes these issues worse. My husband has scoliosis (curved spine) which is another reason why our choice of mattress is extremely important. When it arrived, even though I knew it was a "mattress in a box", I was still surprised by the size of the box. I even had the thought that they sent the wrong item because I didn't understand how a queen size mattress could fit in a box of its shape and size. But lo and behold, it was indeed the right one. It was rolled tighty, covered in plastic. I appreciated that they included a plastic cutter that resembled some kinds of mail openers. Made it more convenient. Since it was rolled so tight, along with some of the reviews I have seen, I was worried about it being able to unfurl and open up into the appropriate shape and size. Luckily, within a day it was good to go. We have been using this mattress for a little over 3 months now, I believe. We both are pleasantly surprised by not only the quality but how much we like it and have benefitted from it. I get hot very easily and the cooling claim seems to be accurate. I dont get as hot on this mattress. There seems to be more breathability and airflow. The support isnt too firm or too soft, its perfect. It does actually relieve pressure and help support the right areas. I can also attest to it living up to its claim of minimizing my partners movements. I dont feel him moving or rolling over as much as I did with other mattresses. I also like that it has an antimicrobial cover to help prevent odor and bacteria. I feel like since we have been using this mattress, when I wake up I feel more rested, my body doesnt feel as tight, I'm able to fall asleep faster, more comfortable overall. My husband has been having a bit less discomfort with his back as well. So I am so glad that I took a chance on this mattress. I hope it benefits and helps other people just as much as it has for us.”
Jul 18, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Great mattress that gets delivered to you in a box
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great mattress that gets delivered to you in a box, this is one of the best mattresses that we have owned , it's easy to move around, can be spot cleaned . I highly recommend it . affordable and 100% worth it.”
Jul 18, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
easy to use
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wow I have to say I love the 12 inch foam mattress. I love that my sheets fit it perfectly without the sheets coming off the ends. I love how comfortable it is to lie on . Its very supportive and gives me the perfect nice rests on my body. I love how easy it was to unroll and put on my box spring . This is a really good foam mattress that is lasting me long and still as comfortable as the day I got it .”
Jul 16, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Comfortable with cooling features
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really like this mattress. It’s very comfortable. It came rolled up in plastic . It came with a tool to open the plastic wrap without hurting the mattress. Super easy to use the tool ! I recommend that you have your mattress where you want it because as soon as the plastic seal is open , the mattress starts to take form . Within five minutes my mattress was completely at its full size . There was a slight smell from it being encased in plastic but it was not unpleasant and it was gone in about 1 hour . Sleeping on this mattress was an absolute dream ! I have problems with my back and find this mattress supportive . I’m also a side sleeper and I feel like this mattress is perfect for side sleeping . This has cooling gel in it and the summer it has proven to be quite handy and a really great feature of this mattress !”
Jul 15, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Mattress in a box...
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This mattress sleeps LIKE A DREAM. Pun intended. You really don't even know what you're missing before you try out this mattress. It gives the right about of firmness without being too hard, and it is supportive as well. Really takes away the aches and pains of getting older. The cooling part is great, and something that took me by surprise, as it actually IS cooling! The comfort is unreal, and I will be a customer for life!!!”
Jul 15, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
So comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my Serta Mattress. It feels as if I’m sleeping on a cloud and the mattress conforms to my body.”
Jul 15, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Sleeps like a dream
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I ordered this Splendid Slumber 12" Foam mattress from Serta to replace my current mattress. I did not realize what I was missing until I slept on this cloud. So comfortable, It cradles the body to provide just the right amount of firmness. It's plush without being too soft. The gel in the mattress also helped me stay cool, all night long. The best part of this mattress? It comes in a box. Front door delivery of my bed? Yes please! You just follow the directions and open the box and unfurl the mattress on the platform. That's it! You are now ready for the slumber of your dreams. I am very satisfied with this mattress.”
Jul 14, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Great for coming out of a box
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I had my doubts when I got the mattress in a box. It’s neat to open the package and watch it fill out to your mattress. It is actually comfortable to sleep on. My husband has a bad back and he can sleep on this mattress with no trouble. It’s firm and forming, great to sleep on.”
Jul 11, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Good night sleep
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The mattress ces rolled up in a nice sturdy box. It also had a cutter inside for the plastic so you don't have to worry about cutting the mattress at all while opening. I got such a good night's sleep on this mattress, best I have had in a while.”
Jul 09, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Love my new mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I Love gel mattresses and this mattress is amazing with gel memory foam love sinking in it for maximum comfort and a good night sleep it is super easy to assemble unfolded really well and is quite breathable unlike my previous mattress which is amazing nothing bad to talk about it its just superb my kids love sleeping in as well.”
Jul 07, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
So comfortable!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed is the most comfortable bed I have ever slept on. I actually wake up with no back pain and sleep through the night!”
Jul 06, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
The Best Mattress Ever!!!!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This Serta Splendid Slumber 12" Foam is absolutely the best mattress ever!!!! For the first time in a long time I got a full wonderful night's sleep!!!! I so needed this new mattress!!!! Every night is now a great sleep night!!!! Now I look forward to coming back to my bed every night!!!!! I highly recommend purchasing this mattress!!!!”
Jul 05, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
So comfortable!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My husband and I love this mattress! It is so supportive and comfortable. Our kids are always sneaking in to sleep on it with us. It was easy to set up out of the box. We have been recommending it to family and friends, its a dream to sleep on.”
Jul 04, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Awesome!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“LOVE my new mattress! Supportive and very comfortable, feels like laying on a cloud! Very easy to set up and expanded quickly. There’s no strange smell and my bedding fit perfectly! Planning on getting another one for my son.”
Jul 03, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Great comfort, great value!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was looking to buy a new bed and was very disappointed at the high price of so many of my choices. I saw the "mattresses in a box" but I had my doubts about them, I mean a matress, in a box... I knew the Serta name and the quality of their products so I decided to try one with the 120 day "sleep on it" warranty. I wasn't disappointed. I got a Perfect Sleeper Nestled Night medium/firm and found provides me a very comfortable, restful nights sleep. It isn't hot to sleep on like one might expect from a foam matress and there was never any odor you might expect either. I couldn't be happier. I bought the matress directly from Serta's web store as the price was the same as any of the stores selling it and the shipping was free and fast! Like I said I'm really satisfied with it and I would recommend it to all!)”
Jun 28, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
More plush than described
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It comfortable but definitely more plus than I expected. The bed was ready in an hour after opening the box. No harsh smell like other bed in the boxes. It's overall comfortable.”
Jun 25, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Sooo relaxing!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This Matress is great, not the biggest, but definitely a great feel to it. My body felt so relaxed on it. That we both Loved it!”
Jun 24, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Great Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This mattress has been great since ordering. The shipping was quick. It arrive at my door. It perked up once we cut open the package. It was ready to use within minutes. It is a very comfortable sleep. It stays cool on hot nights. We could not be more please with this bed.”
Jun 23, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
i got this matters' and it said 48 hour to lay flat well it been over that and it still not flat . i did everything it told me to do not happy
⭐ ☆ ☆ ☆ ☆ (1/5)
“i got this matters' and it said 48 hour to lay flat well it been over that and it still not flat . i did everything it told me to do not happy”
Jun 20, 2022
Jason Davis
“Thank you for your review. Our records show a customer experience representative has resolved this. If you need any further assistance, please contact us.”
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable. Not too soft nor too firm. I haven't gotten up sore from sleeping on the mattress. Feels like it mold in my body. If that makes sense.”
Jun 18, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Awesome mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I received the Splendid slumber 12" foam mattress a few weeks ago. It is very comfortable with just the right amount of support for my back. It is great for a platform bed, just be sure to give it several hours to expand after taking it out of the box, before you try yo sleep on it. I would recommend this mattress to my friends and family members.”
Jun 16, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
First mattress in a box
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I didn't know what to expect from a mattress in a box and didn't have high expectations for comfort or quality. I was both shocked and pleasantly surprised to find that this mattress was both of great quality and so comfortable! The memory foam mattress is very heavy, but I think that also speaks highly of the quality. I love my new bed!”
Jun 16, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
I absolutely love this mattress. It’s firm yet oh so soft. The mattress itself feels luxurious
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I purchased this mattress about month ago and I am so thankful I did. My aching back is no longer locked when I wake up every morning. My sleep is so refreshing and I no longer dread going to bed at night!”
Jun 14, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
THIS BED IS AMAZING
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I cannot tell you enough good things about this mattress. I had a pillow-top mattress previously and I was so uncomfortable with it, it wasn't providing the support I needed. This mattress was great from the beginning, I loved how easily it was delivered to the house...in a box. We let the mattress sit out for a few days before using it so that it would fluff up a little, due to being in the box. It was great, the comfort is unreal. You will be so happy with the the comfort of this mattress, it is so amazing. I haven't slept this good in years, great brand.”
Jun 13, 2022
Anjali Parmar
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
High quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This mattress came very well packaged and rolled up. It took about 2 hours for the mattress to inflate to original shape and form. The mattress is a great quality. There were no snags, tears, or any flaws upon arrival. The memory foam is just enough for support and I like that I don't feel as if I'm sinking far into the mattress. It is a very thick mattress and after setting it on my box spring it was much too high for the pets to jump on. I love the mattress sp much I decided to just purchase steps for the pets!”
Jun 13, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Would not expand
⭐ ☆ ☆ ☆ ☆ (1/5)
“It has been 3 days and this mattress still looks like a taco and is rock hard. It will not expand. I purchased this online from Target and now I have to figure out how to get this queen size mattress back to the store with a Prius. I slept on this mattress at a friends house abs absolutely loved it. Maybe they have some old ones that sat in the box way to long.”
Mar 18, 2022
Jason Davis
“Thank you for your review. Our records show a customer experience representative has resolved this. If you need any further assistance, please contact us.”
Worst Mattress in a Box
⭐ ☆ ☆ ☆ ☆ (1/5)
“Save your money and time. I thought going with a name brand “mattress in a box” would ease my mind on my purchasing experience. I had a bad feeling once we got our Mattress out of the box. My husband and I were in desperate need of a mattress for our new King furniture set so off I went to Target. They had several options of mattresses but I picked the most expensive one. We get it home, unbox it, only to find it not only was rolled but it was also folded not once but twice. I knew right away I was going to have problems from the double fold. Once the plastic was removed I thought it would rise and expand like our previous “mattress in a box”. You could clearly see there was heavy damage to the mattress from how it was packaged. One end of the mattress didn’t expand after the recommended time. The center of the mattress dipped (refer to photos). We didn’t even sleep on it because it looked so uncomfortable. It was completely off in measurements with a huge 3.5 inch gap and was completely off in shape. The sides literally canted inwards and there was no amount of expanding that would help this. We purchased cheaper mattress in a box from online stores with much better outcomes. This was a nightmare. Luckily Target took it back and even they were appalled by the look of the mattress and even asked it a massive Troll slept on it because it looked so terrible. I’m just so disappointed! I was expecting much more but my expectations were just as deflated as the mattress.”
Mar 13, 2022
Jason Davis
“Thank you for your review. Our records show a customer experience representative has resolved this. If you need any further assistance, please contact us.”
So convenient
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This mattress is convenient to set up and cozy to sleep on. As a side and back sleeper, it has the perfect amount of support for my back. We bought this for the guest room but I sleep on it sometimes just for fun.”
Mar 06, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Did not expand
⭐ ☆ ☆ ☆ ☆ (1/5)
“Unfortunately the middle of the bed never expanded. I think you have these beds packed up to tight. Unfortunately, it's going to be a huge pain to haul pack to the store now that it's opened and half expanded.”
Feb 25, 2022
Jason Davis
“Thank you for your review. Our records show a customer experience representative has resolved this. If you need any further assistance, please contact us.”
Will not unfurl.
⭐ ☆ ☆ ☆ ☆ (1/5)
“It has been four days and the mattress will not unfurl. The directions say two days. Last time I will ever buy a "mattress in a box".”
Jan 03, 2022
Jason Davis
“Thank you for your review. Our records show a customer experience representative has resolved this. If you need any further assistance, please contact us.”
Comfortable sleep ahead
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Unboxing this amazing mattress was so simple and honestly fun!! I was amazed at how simple setup was!!! It literally just took 3 minutes to inflate. Setting up was super easy I just placed the mattress roll on top of my bed frame and carefully removed the plastic with the included tool and the mattress went right to work. In no time at all it was expanding and looking like a queen mattress. I was impressed with how fast it did this it almost seemed to come alive. It had a mild smell to it but not to overpowering my sinuses are sensitive to strong odors and this bed doesn't have a strong order. After the first night I slept on it I immediately noticed how I didn't sink down into the bed, my body felt supported and cradled especially my lower back and shoulders. It feels so good laying on it, its not overly soft or hard. I have been waking up every morning having slept through the night without waking up multiple times like I did with my old mattress. My body feels better too I don't feel stiff and sore and wore out when I get up every morning. I feel like I've rested and have renewed energy. I've also noticed that since I've started sleeping on this Serta mattress my back doesn't hurt nearly as bad when I get up in the morning. I love how much better I feel thanks to this mattress. I'm so happy that I decided to buy this mattress it was the best thing I did.”
Nov 28, 2021
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Product performs as described.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Mattress is very comfortable and was delivered and deployed as described in the instructions. We are very satisfied.”
Oct 01, 2021
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Sleep well
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I got a Nestled Night 10" EZ Tote Foam. It was super easy and convient set up. It was delivered to my door so no vehicle required. I enjoy a great nights sleep and wake up feeling refreshed. I no longer toss and turn all night long.”
Aug 08, 2021
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Sweet Dreams
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Nestled Night 10" EZ Tote Foam mattress comes in a compact box that is easy to maneuver into your bedroom for set up, especially since our master bedroom is on the third floor of our home! The mattress is well packaged and miraculously when opened and placed on a platform frame opens up into a 10 inch mattress in a true queen size. Don't let a mattress in a box fool you - it is truly comfortable and provides the perfect amount of firmness for an amazing night's sleep. The foam mattress is not hot and does not have any untoward smell as some foam mattresses can. I was pleasantly surprised with the comfort and support that this mattress provides even for my husband who has undergone seven back surgeries. The mattress does not shift or lose its shape and the very best part is when your partner moves you do not even feel any movement on your side. I have had the perfect night's sleep with no aches or pains since using this mattress. I highly recommend this mattress and plan on purchasing this same mattress for our guest room in the future.”
Aug 07, 2021
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“First of alll i love the firmness especially with being pregant it helps my back it also keeps me cool i like how it does that and the qauilty made is awesome the matresa over all is great and i love how its made and you dont even wake up your partner when he sleeping doesnt move much”
Aug 07, 2021
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Wonderful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Oh my goodness this 10” Night EZ Tote Foam is just wonderful! It has been the best thing for my sore and tired body that I’ve tried ever had! I’ve slept better then I’ve ever had! It’s like sleeping on a cloud. It’s soft but yet not to soft but just right. I’ve told my whole family to get one.”
Aug 06, 2021
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this mattress it is comfy great on the back I get a great nite sleep I don't wake up feeling like I have been hit by a Mack truck”
Aug 06, 2021
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Great quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The ez tote foam 10 inch mattress has great quality and very well made. It doesn't sit up too high. Its provides 3 out out of five stars for me personally for comfort and support. It does have a firm feel though. I did recommend this mattress for a friend that likes a more firm mattress.”
Aug 06, 2021
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Awesome!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This mattress is really dreamy. When first getting it I had my doubts until my first nights sleep. It’s like laying on a cloud best sleep I have had in a few years. Would trade it for anything now!”
Aug 06, 2021
Anjali Parmar
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture! ”
Mattress in a box? Awesome!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My wife bought this mattress in a box and I had reservations about it. I thought it to be a gimmick. Boy was I wrong! Once I had it on the bed and gave it a bit to "stretch out", I was amazed at the comfort! I cannot wait to be able to sleep in it tonight!”
Dec 03, 2020
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”