Customer Reviews (154)
Regret buying
⭐ ☆ ☆ ☆ ☆ (1/5)
“Wanted to like this pillow but it's really uncomfortable.”
Mar 09, 2025
Angelbert Casido
“We’re sorry to hear the pillow didn’t meet your expectations. If you need any further assistance, please send us an email at solutions@<a href="http://ashleyfurniture.com." target="_blank">ashleyfurniture.com.</a> In the subject line state, “Attention AC” and in the body of the email include your order information. We'd be happy to help.”
Twincloud pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The best pillow I have ever owned. I've been looking for years and this one is perfect for the different positions I sleep in throughout the night. I used to toss and turn all night but not anymore.”
Feb 11, 2025
Best pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I use to wake up with a headache from neck pain with my other pillows. This was my first purchase from Purple & I sleep so much better & don't wake up with neck pain anymore.”
Dec 22, 2024
Firm side not at all Firm!
⭐ ☆ ☆ ☆ ☆ (1/5)
“I had high hopes for this pillow. I did not feel any difference between the soft and the "firm" side. The "firm" side is not at all firm. In addition—and this is probably my biggest gripe about this pillow—the width of the pillow is a couple of inches shorter than a standard pillow. This is probably the worst pillow I have ever purchased. I would have returned it immediately had I not (stupidly) removed the tags. Even my husband thought it was terrible and he is not at all picky about pillows.”
Sep 29, 2024
I would purchase this product again
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have enjoyed my purple mattress so far.”
Jun 27, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Purple® Twin Cloud King Pillow! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
Just the Right Amount of Softness and Support
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The pillow has relieved the neck pain I was experiencing with my previous memory foam pillow. It provides great support when sleeping on the side or stomach. I thought it would be too soft but it's just the right amount.”
Jun 21, 2024
Perfect pillow for the way I sleep
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's the perfect amount of firmness and height for me and is well made and does stay cool.”
Jun 16, 2024
GREAT PILLOW
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“THIS IS MY 2ND PURPLE PURCHASE AND IT DOES NOT DISSAPOINT! I WANTED ONE THAT IS EASY TO CARE FOR, SINCE I HAVE A BABY AND ACCIDENTS CAN HAPPEN. I WAS A BIT UNSURE OF THE DUAL PILLOW, BUT IT IS GREAT!”
May 08, 2024
Very soft
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice pillow, I normally use this pillow as a backrest in bed but even sleeping on it is nice.”
Mar 29, 2024
Ian Frederick Flores
“Thank you for taking the time to share your feedback on the Purple® Twin Cloud King Pillow. We appreciate your honest review and are pleased to hear that you're generally satisfied with your purchase. If there are any specific aspects that you feel could be improved upon to elevate your experience, please don't hesitate to let us know by emailing us at ReviewFeedback@AshleyFurniture.com. Your feedback is invaluable to us as we continually strive to enhance our products and customer satisfaction. Thank you again for choosing Ashley.”
Purchased for the whole family!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the TwinCloud Pillow! Initially recommended by my physical therapist for neck pain. So pleased we have purchased one for everyone in our family. Happy with both King and standard sizes. It is used in both the soft and firm settings by my family with great reviews. Also appreciate that it is hypo-allergenic as a down alternative. We do use normal allergy protective covers with this pillow as well. Recommend it to all my friends!”
Jan 18, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Almost perfect
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I do love the pillow. It is really 2 pillows in one so it is a lot of pillow. If you like a flatter pillow, this is not the one for you. I like the fact that you can put your arm in between the 2pillows. There are 2 reasons I didn't rate it at 5 stars. One, they don't make a pillow case for this particular pillow. To have it work the way it is designed, you need a pillowcase that is opened on both ends. I just took an old pillowcase and opened it up at the other end, not a perfect solution but it works. My second complaint is that, and I have only had this a few months, is that it doesn't hold up in the center. Even if I fluff it up in the morning, it still is weak in the middle.”
Jan 07, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
I would buy this pillow anytime
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really love this pillow I would highly recommend it”
Jan 06, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TAKE MY MONEY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I'll be honest, I thight this was gonna be another "scam" pillow but no. It's AH-MAZING in every aspect. The fabric, the density, the ZIPPER! I prefer to sleep with it half zipped and my arm stuck in.”
Dec 19, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Finally
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Obsessed”
Dec 11, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Never Quite Right
⭐ ☆ ☆ ☆ ☆ (1/5)
“When I first received my TwinCloud pillow it comfortably fit underneath my neck for side sleeping but was utterly terrible and neck pain and headache inducing if I tried to sleep on my back. Now a little more than a month in it's too low for side sleeping and still too high for comfortable back sleeping. My pillow search continues.”
Oct 27, 2023
Jamarai Moore
“Hello Miriam. Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
Pillow
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s a good pillow but over priced.”
Oct 24, 2023
Jamarai Moore
“Thank you for taking the time to leave a review about your order! We appreciate the feedback. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and we’d be happy to assist you.”
Not what was advertised
⭐ ☆ ☆ ☆ ☆ (1/5)
“Since purchasing these pillows for myself and my wife, we have slept worse since the purchase. I experience more neck and head pain, wife has more neck and shoulder pain. This is actually the worse pillow I’ve ever purchased. Bad buy all the way, for the price that it is sold at is absolutely ridiculous and absurd.”
Oct 01, 2023
Amazing pillow!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great pillow. I love it and will probably be getting my Wife one as well. Great product.”
Aug 14, 2023
Anjali Parmar
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
Purple pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We live ve our new pillows. They are by far the best we have ever slept on. Love it!!!
”
Jul 22, 2023
Anjali Parmar
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
Loving my new pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this pillow. GREAT for soothing my migraines. Slept like a baby”
Jun 13, 2023
Anjali Parmar
“ Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture! ”
Great for the first year - falling flat now
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I LOVED this pillow for the first year. Unfortunately it did not last as long as you'd imagine an expensive pillow should last. No matter how many times we switch from Soft to Firm and try to fluff it, the inner filling of the pillow has lost its "magic" and the middle of the pillow falls very flat. Disappointed it didn't happen until we missed the 1 warranty window.
”
May 25, 2023
Best pillow!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have significant nick issuand have spent literally thousands of dollars over the years on pillows-no more! This pillow is amazing!!”
May 05, 2023
Jamarai Moore
“We appreciate your feedback! We are thrilled to know you are enjoying your product. Thank you for being a valued member of Ashley!”
Most Comfortable Pillow Ever!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've never slept better. My purple pillow is perfect! The twincloud pillow is like 3 pillows in 1; firm, soft and a body pillow as you can put your arms through the pillow. I feel like I've been missing out for 40yrs.”
Apr 20, 2023
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for choosing Ashley!”
Pillow review
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this pillow, I've bought multiple different ones and non of them work. This is great, after about 3 months it did go flat but a quick air fluff in the dryer brought it back to life! Definitely recommend. A pillow case for these would be nice to have though and I don't think they make one.”
Apr 20, 2023
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“cool not hot always cool”
Apr 20, 2023
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Sleeping on a cloud
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“At first, I fell in love with the soft side of this pillow. It is extremely soft and feels like you're sleeping on a cloud. Over time I realized that I wanted more support so I inverted the pillow to use the firmer side and realized that I actually preferred the firmer texture due to the support it gave. For reference I am a side sleeper. I hope Casper can make a version of the soft side that is a bit thicker so it has more support while still being so soft!”
Apr 19, 2023
Jamarai Moore
“Thank you so much for your positive feedback! We are thrilled to know that you are enjoying your purchase and thank you for choosing Ashley!”
Nope
⭐ ☆ ☆ ☆ ☆ (1/5)
“I tried this out at the purple store in the mall and it felt wonderful. Mine arrived and they didn't feel anything like what I experienced in store. I figured it might be due to lack of wear/usage. I couldn't use it. Not A hard or soft. Both were killing my neck. Waste of my hard earned money”
Apr 12, 2023
Jamarai Moore
“Thank you for taking the time to leave a review about your order! We appreciate the feedback. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
Awkward and no pillow cas
⭐ ☆ ☆ ☆ ☆ (1/5)
“Awkward and no pillow case will fit it and still function as it should”
Apr 12, 2023
Jamarai Moore
“Thank you for taking the time to leave a review about your order! We appreciate the feedback. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
TwinCloud pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I can’t believe how comfortable this pillow is!”
Apr 03, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
Love It
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Almost a year and it is still great!”
Oct 11, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Liked at first
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Thought finally found perfect pillow. First few months liked pillow a lot. Now pillow is being donated goodwill as no longer comfortable.”
Sep 25, 2022
Jason Davis
“Thank you for your review. Our records show a customer experience representative has resolved this. If you need any further assistance, please contact us.”
10/10
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great ”
Sep 17, 2022
Pillows
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great pillow, worth the money”
Sep 16, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Clever pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This was a gift for my nephew and he likes to use it open. It's comfortable and nice a large. The only downside is finding a cover for the pillow. It will be good when Purple offers a custom size pillow cover.”
Sep 15, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Well worth the investment!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I tried three types of Purple pillows while staying in California last spring. I sleep on my side and settled on the Twin Cloud despite trying the more expensive option which seemed less substantial to me. Vacuum-packed two to bring home by plane which allowed them to fit in my suitcase ;-). Thought I'd use the firm configuration but am happy with the soft for now. I punch diagonally opposite corners every few days, turn the whole item over most mornings - and am very pleased with the comfort achieved! My husband loves his too :-). I just hope that the three pillows I returned after trialling but rejecting, found new homes somehow and were not dumped. The 100 night trial is very generous. I just hope it's environmentally ethical too?”
Sep 15, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Best pillows to purchase for side sleeping
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This was two of the best investment I've made. One king and one standard for a queen size bed. They hold up well. Had awhile and they are as fluffy as when I purchased them. I was looking to replace crappy pillow that smash down over time and these don't. Just love them”
Sep 15, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Pillow
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Super soft and comfy”
Sep 15, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Pillows are great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really love the pillows; especially for supporting my shoulders and hips. I hug one to keep my shoulders from compressing forward and one between my knees for my hips.”
Sep 15, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Great Pillow!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have neck issues (herniated disc), so I first tried the Purple Harmony pillow. That pillow did not work for me, so I was able to donate it to a shelter and get a refund. I was bummed, though. Then, this TwinCloud pillow came out and I thought I'd give it a try. Very happy that I did! I haven't had an issue with it going flat - I fluff it every now and then, usually use the firm side, but love the option to use the soft side if need be. I haven't used it as an unzipped large pillow because it doesn't have enough support that way, but it's so nice that I can choose firm or soft depending on how my neck is feeling. Very cool pillow and concept! It's been over 6 months now that I've been using it.”
Sep 08, 2022
TwinCloud Pillow
⭐ ☆ ☆ ☆ ☆ (1/5)
“I thought these pillow were going to sweet. It turns out they are unusable us. They are even worse once you try to stuff them in the pillow cases. Once you do get them in the get even more uncomfortable.”
Sep 07, 2022
Jason Davis
“Thank you for your review. Our records show a customer experience representative has resolved this. If you need any further assistance, please contact us.”
Purple Pillow and Purple Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've had both for about 7 months and absolutely love them. Very comfortable. Whenever I stay at a hotel, I REALLY notice the difference. As far as I'm concerned, they are well worth the money.”
Sep 03, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Makes a great gift
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I made up my mind to purchase the Purple Harmony in December as a holiday gift to myself and seeing progressive discounts for purchasing multiple pillows, I decided to purchase another for an old friend. He decided on the Twin Cloud. He said I should order them both for myself, try them both and give him the one I liked the least. I liked the Purple Harmony. I could not try the Twin Cloud because it was too big and bulky and I didn't have twin/double pillow covers for it. And my friend would not come over to pick it up either. So it just stayed on my shelf for several months. Finally in July we met and he picked it up. I called him later and he said it was a good pillow for his feet, which were achy. On Aug 31, the same day I received this email requesting a review for this pillow, I also received a card from my friend. It read 'The pillow is GREAT! Promoted to head pillow'.”
Sep 02, 2022
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
I love all Purple Products - Each One Is Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Customer Service on this Purple TwinCloud Pillow was over and above and I love all my Purple Pillows they surround me and my husband all over our home. Thank you so much”
Aug 16, 2022
Pillow no longer has cushion
⭐ ☆ ☆ ☆ ☆ (1/5)
“I’ve been using this pillow for about 5-6 months now, at first it was great. But slowly over time this pillow’s cushion has been reduced to this flat, uncomfortable, board. Bought this pillow so I could stop waking up with a sore neck, but now I get them again due to this pillow losing it’s cushion. Disappointed. Save your money.”
Apr 03, 2022
Not a good fit
⭐ ☆ ☆ ☆ ☆ (1/5)
“I found this to be very uncomfortable. So sorry we picked it. It is too thick to be comfortable. I tried it every way possible and regret getting it.”
Mar 31, 2022
Not comfortable
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Feel like my head is a bowling ball..... It sinks into the pillow. I think I need to return the pillows. we just are not happy with the firmness at all”
Mar 15, 2022
The never ending shedding pillow
⭐ ☆ ☆ ☆ ☆ (1/5)
“The pillow is as comfortable as a deflated balloon-even on the firm side. Oh and why does it shed constantly like a dog getting chemo in the summer? Can't be healthy.”
Mar 15, 2022
Twin pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great pillow. A different take on pillows. Really like the alternative ways to use it. Thank you.”
Feb 24, 2022
Not that great
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Pillow arrived two MONTHS after ordering it, and unfortunately the company never contacted me about the delay. It wasn't until I called that it miraculously appeared on my doorstep two days later with no reason given for the long wait,
I bought this for Christmas because, my husband LOVED our purple mattress so much, that I thought he'd love the pillow. Sadly, this pillow was "like sleeping with your head on a mountain", but not because of the firmness (quite the opposite, they weren't firm at all!) just that it was too many layers under his neck. I ended up cutting the pillows down the middle and sewing them up to make four separate decent pillows, none of which were firm enough for him. And returning them for a refund would be a huge hassle for me. I would not buy pillows from this company. Stick to mattresses!”
Feb 16, 2022
Came stained
⭐ ☆ ☆ ☆ ☆ (1/5)
“It seems like a good pillow but it came with a small stain on the side.”
Feb 15, 2022
No happy with it..
⭐ ☆ ☆ ☆ ☆ (1/5)
“The pillow is just too large for sleeping. It is very hard on my neck. I can’t imagine that it is good to sleep on a pillow that raises your head so much.”
Feb 15, 2022
A good idea but ,,,
⭐ ⭐ ☆ ☆ ☆ (2/5)
“It’s a good idea but the pillows were way too tall . My wife and I woke up with very sore necks in the morning. So unfortunately we returned them . But on the bright side, customer service was great!!”
Feb 11, 2022
So so
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Just two of there free pillows but still good”
Jan 23, 2022
The Purple TwinCloud Pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We like the pillows very much. Comfortable to sleep on.”
Jan 18, 2022
It's Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's very good.”
Jan 16, 2022
Excellent pillows!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought two different pillows and received outstanding customer service through it all! Purple’s return policy is exemplary as well :)”
Jan 12, 2022
Best night's sleep
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have not slept through the night undisturbed in a long time. Thanks to the Twin Cloud I now sleep 7-10 hours without interruption. Thank you, Purple! (When can we expect a mattress topper?)”
Jan 12, 2022
I have 3 degenerative discs in my neck & lower back
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I personally am not comfortable sleeping on this pillow due to the fact i have 3 degenerative discs in my neck & lower back. Its ok to lean on when sitting up in bed. But its too high up for my neck . It actually hurts my neck to attempt sleeping on. Im sure for others without neck injuries it would be fine. I personally prefer my purple grid pillow it weighs a lot more but is lower & is 1000 % more comfortable on my neck.”
Dec 28, 2021
The new purple twin cloud pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The new purple twin cloud is so comfortable.
I love it.
Thanks Purple”
Dec 11, 2021
Easy to convert but not much difference.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It was easy to zip and change the way it was made to make a higher fill pillow, but firmer was also higher I sank down too far
feeling caved in on. I'm sleeping on the lower setting if you will
and still looking for the firmness.”
Dec 10, 2021
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“One of the most comfortable pillows I've ever purchased. Just love it!”
Dec 04, 2021
It's fine.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The fluff isn't as supportive as I would like. Even on the firm side I think an extra 1/2 of lift would make this pillow that much better, for me. Overall, it's fine.”
Dec 01, 2021
Went flat
⭐ ⭐ ☆ ☆ ☆ (2/5)
“It was not my cup of tea you really can’t put your arm through it and sleep at the same time it needs to have a cutout so the shoulder can go into the pillow other wise it’s like a pool arm floaty I have shoulder problems and thought this would be perfect for me but my head was almost on the bed after 5 nights I was always trying to fluff it up so I could get comfortable. Some people may love this pillow looks like it’s high quality and good design but it’s not for me”
Nov 19, 2021
Sleeping on a cloud
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the new TwinCloud pillow. It’s a different kind of support than the Purple Harmony pillow, which is unquestionably the best pillow ever invented.”
Nov 19, 2021
Ok not great
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“This particular pillow is just ok. Most mornings I wake up without a neck ache which is my biggest pillow goal. My biggest issue with this pillow is it won't stay under my head. I've zip it to the fullest style and that somehow allows it to roll out from under my head or farther in, raising my head too high.. I will not purchase this pillow again but I will keep using it for now. What I want from you is a way to see (feel) your pillows before buying. I cannot locate anyone that has any of your pillows in stock.”
Nov 13, 2021
returning cloud pillows
⭐ ☆ ☆ ☆ ☆ (1/5)
“I just recently purchased 2 cloud pillows, but, unfortunately, I am gping have to return them. I have tried both firm and soft sides, but still uncomfortable. for some reason, I do not like the pillows from Purple. I purchased the original one a few years back and gave it away. Last year, I purchased the next one they had and it, also was uncomfortable. I also gave that one away. I have bought 3 mattress sets and then upgraded two of the to the purple 2. The mattresses are fantastic, but not crazy about the pillows. Maybe it is just me.”
Nov 08, 2021
I’m not a Big Fan
⭐ ☆ ☆ ☆ ☆ (1/5)
“I am not a big fan of The Purple TwinCloud Pillow. I love a more firm pillow.”
Nov 06, 2021
Twin cloud pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I got the twin cloud pillow free, and my husband latched onto it, so I bought me the king size on. I won't go back to a store bought pillow”
Nov 05, 2021
Twin Cloud Pillow king
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I LOVE this pillow, I was worried about the price for a pillow however it's quickly become My favorite pillow.
Would highly recommend.”
Nov 04, 2021
I had high hopes for this pillow
⭐ ☆ ☆ ☆ ☆ (1/5)
“I really wanted to like this pillow. But, I don't. It has the same issue as every other pillow I have tried. The fill inside the pillow ends up squishing out to the ends of it and my head and neck is not supported. I would return it but I don't have the packaging or paperwork any more.”
Nov 01, 2021
The ultimate pillow!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Finally, a pillow with staying ability and most notable..adjustable and doesnt pancake out throught the sleep session, beit a short nap or a full nights sleep!! "A marshmallow that doesnt melt!"”
Nov 01, 2021
So so
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Still not sure it’s the right pillow tor me”
Oct 31, 2021
Surprisingly Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I took a bet on this: I wasn’t sure the “dual mode” nature of this would work. But it’s actually really great - there’s a clear difference between the two sides, it still fits inside a normal pillowcase, and has (so far) retained its loftiness.”
Oct 28, 2021
Not a fan
⭐ ☆ ☆ ☆ ☆ (1/5)
“It’s not what I thought it would be.”
Oct 25, 2021
Good initially
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The pillow was great initially but quickly lost the firmness that I really need. So I have to rotate out to a previous pillow I had because of headaches.”
Oct 25, 2021
Love it!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love it! Very comfortable & will last a long time! I won’t buy any other kind of pillow!”
Oct 23, 2021
The cloud pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I can't say enough about this pillow!! I ordered two to start and was amazed at how wonderful they are. My husband put his "my pillow" in the trash. I have ordered four more for my grown children and plan to order them for my elderly parents😊What an amazing Christmas gift!!!”
Oct 22, 2021
Satisfied.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I would definitely purchase this pillow again if I had more space on my bed.”
Oct 21, 2021
Not bad but not great
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Just an ok pillow. I have tried both ways and the one is too firm the other a bit too soft. ”
Oct 19, 2021
Too firm
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I’ve been looking for a pillow that keeps me cool and isn’t too firm. Your regular purple pillow was very cool to sleep on but way too firm, it gave me a bad neck pain. The twin cloud pillow isn’t very cool to sleep on and is still too firm for me. I am very hot when I sleep, so a cool pillow would be wonderful.”
Oct 14, 2021
Great pillow and great customer support
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best pillow I have used in a long time. My package was stolen and they sent me a new one, no hassle. The Purple Team is great and I plan on buying more from them.”
Oct 14, 2021
Great pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it, great comfort and I can’t get enough”
Oct 13, 2021
Best Decision Ever
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Hubs is a stomach sleeper and this has been the best pillow for that”
Oct 13, 2021
Great but firm lose firmness
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Comfortable pillow but when I have it on firm. The middle off the pillow lose its firmness.”
Oct 11, 2021
Too soft and too thick at the same time
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I found this pillow to be too soft on the soft setting and too thick on the firm setting. My head disappeared in the pillow when I was sleeping on my side and it made it hard to breath. The pillow was also too warm. I was hopping the stuffing would move around more and allow for shaping the pillow, but that was not possible.”
Oct 09, 2021
Good pillow
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Super super soft pillow! Great for propping up in bed but I find when I try to sleep with it it elevates my head too high
”
Oct 04, 2021
Worth it
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Thought I was getting the pillow like the mattress, but got this. It's good for side sleepers, but not when I roll over; it hurts my neck.”
Oct 01, 2021
Nice!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and useful.”
Sep 29, 2021
Depends on your shoulder span
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The adjustability of the firmness is nice. My husband loves it, but in combination with the hybrid 4, my body sinks in enough that the pillow is too large on either setting and it makes my neck hurt. I prefer the Harmony pillow. ”
Sep 29, 2021
Not a big fan
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Not a fan. Soft or hard still too much pillow for my liking. ”
Sep 28, 2021
Not the one for us
⭐ ⭐ ☆ ☆ ☆ (2/5)
“We thought we'd try it out, since we love all of our other purple products (mattress, dog bed, pillows, and seat cushions). It was compared to a feather pillow and I especially was intrigued, but the comparison fell uber short of our set expectations! Also, there is no way to put a pillow case, on this bad boy. The Purple Harmony™ Pillow is a better product, in our opinion.”
Sep 25, 2021
Amazing
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love my new pillow. I’m a side sleeper and my head needs all the support in the world when I sleep. Normally I would wake up with neck pain but my new pillow has helped a lot.”
Sep 25, 2021
Lovin it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Im so happy with my Twin Cloud pillow Im going to buy more!!”
Sep 25, 2021
Nice Pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I purchased the twin cloud pillow and have been using it for a couple of weeks now. So far it is comfortable (I haven’t tried the firm side only the soft side). I like that there is a space in the middle of the pillow for a place to put my arms. I just wish that Purple would come out with a pillow case for this pillow that lets you use the middle space to its full advantage because right now I’m using a normal pillowcase that blocks the other side of the pillow off.”
Sep 23, 2021
Lyn loves the Twin Cloud Pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really like the versatility of the pillow. I like a firmer pillow but with some give and then sometimes I want a pillow that I sink into and it cradles my head. This pillow gives me both experiences. I have looked forever for a pillow that would help me get good restful sleep and I found it with the Twin Cloud. I would buy it again and have recommended it to others.”
Sep 23, 2021
Expensive. But not special
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Ok. Nothing special about it. ”
Sep 20, 2021
I like it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love my pillow. It came a little lopsided and wonky though, but still it’s the only pillow I wanna use anymore”
Sep 18, 2021
Choose a Difference Pillow
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not a comfortable pillow. Puts my head and neck at an awkward angle, which causes pain.”
Sep 17, 2021
Twin cloud pillow
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I do love this pillow! To sleep I use it unzipped because I like a flatter pillow. If I’m watching a movie in bed or even on the couch I zip it up. My only issue is the fabric gets caught multiple times when zipping it to the firm size. I’m worried I will break either the zipper or the rip the fabric in the process. I also wish they released a pillow case the same time as the pillow. I find the cotton outer fabric of the pillow kind of scratchy compared to my cotton jersey sheets.”
Sep 16, 2021
Decent pillow, similar to plush
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“So far, it’s comfortable, but very similar to the Purple Plush, except it is sliced in half down the middle. It is a little firmer than what I usually like, but hopefully that will take some getting used to. Hoping it doesn’t get lumpy.”
Sep 14, 2021
Twin cloud Pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing!!! Worth every penny!!!”
Sep 14, 2021
Great Pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wonderful quality”
Sep 11, 2021
The Purple TwinCloud Pillow
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It isn't firm enough for me, I"m waiting to hear from your return team so I can return it. I submitted my return form 3 days ago.”
Sep 10, 2021
Just Like A Cloud
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I wish the mattress was as nice and comfortable as the pillow!! This pillow does feel like a cloud and I love it!!
”
Sep 10, 2021
Zzzzz…
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wonderfully snuggable. Hubby is too, of course.”
Sep 10, 2021
Perfect pillow!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I can’t find it most of the time because my wife takes it from me! But other than that it’s an amazingly soft pillow with a firmer side if we need it for sitting up in bed watching movies.”
Sep 10, 2021
Purple is my new favorite color💜
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Both my husband and I - - LOVE - - our twin cloud pillows. The first night (and subsequent nights) were heaven, we both slept through the night on them. I keep mine soft and he zoos his over to firm. Plus, we got to burn our My Pillows😉😉”
Sep 10, 2021
Good items
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I slept like baby ”
Sep 10, 2021
Pillows
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a wonderful pillow! Highly recommend it. It’s great with two side options.
”
Sep 09, 2021
Pillow
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Too tall for me ”
Sep 08, 2021
DREAMY COMFORT
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I loved my Purple Harmony pillow so much, I slept on only that pillow for 13 months. Then I became intrigued in this new pillow called the Purple TwinCloud Pillow, so I had to get it. The first night I slept on the TwinCloud pillow, I felt like I cheated on my Harmony. To give the TwinCloud a fair chance, I've been sleeping on it since I first got it. I'm giving it all 5 stars just for the dreamy comfort of the pillow. I feel like my head is on a twin cloud!!! It supports my neck and head perfectly throughout the night and into the morning. It has been the perfect pillow for side sleeping. I prefer the softer side. The only thing I don't like about the pillow is that I am constantly picking off fuzzy curly white stuff all over the pillow when it is not in a pillowcase. It doesn't really bother me when I have the pillow in my SoftStretch pillow case. Then I can forget about that. I am eagerly waiting for the pillowcase for it to be released so I can unzip it and still have it in the pillowcase. I'm a little concerned about washing it in my old top loader washing machine with an agitator in the middle in fear that it might wreck the pillow.”
Sep 06, 2021
Mehh
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This pillow is an amazing design but the pillow itself was not for me. I personally couldn't get a good night's rest on this one”
Sep 05, 2021
Perfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this for my boyfriend who has a tough time getting comfortable with pillows and this has changed how he sleeps. High enough to keep his neck aligned and soft enough for comfort.”
Sep 05, 2021
Two For The Price Of One
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I tried the firmer side for a few days first, then the softer side. I prefered the softer side for when I'm on my back. The firmer side wasn't firm enough for my neck when I was on my side, so I bought a different pillow for when I'm not on my back. For me it is not a big deal to switch pillows since I start on my back and then the rest of the night is side to side sleeping. I do love this pillow and would recommend it for the sole reason of being given two pillows in one!”
Sep 05, 2021
Nice and comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This pillow is perfect for someone like me who uses multiple pillows just to get a good night’s rest. I’ve had this pillow for over a month now. I don’t need to use any more pillows to feel comfortable, this one works nicely on its own. I like to unzip it and stagger the pillows since I’m a side sleeper but it’s also nice on your back. Highly recommend it!”
Sep 03, 2021
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The customer service gentleman was wonderful asking me a variety of questions to determine the appropriate pillow for me. I wasn’t rushed and he was genuinely interested in finding the perfect fit for me. I also purchased a mattress and expect its delivery any day now.”
Sep 01, 2021
Great Pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Soft yet supportive. Like very much.”
Sep 01, 2021
Awesome pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is a great pillow I have both the twin cloud and harmony pillows and I've had a hard time deciding which one I like more.”
Aug 31, 2021
I loved it at first
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I have had trouble finding the right pillow. I have bought expensive and inexpensive pillows. When I purchased this purple pillow I truly thought I had finally found the right one, but after a proximate you two weeks the pillow no liner holding it’s shape. My neck pain has returned. I am disappointed.”
Aug 30, 2021
Fine
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The pillow is just too soft for me. It has this pilling coming off of it which is also less than desirable. Otherwise, fine, I can't say that the novel construction is something I use often, it is not that comfortable as a side sleeper to tuck my arm in. And I have no purpose for it as a body pillow. Simply, not my preference.”
Aug 25, 2021
Deflate
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Was great at first but after using for over a month the pillow is starting to flatten out losing the plush quality it started with.”
Aug 25, 2021
Purple Pillow is a Winner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is difficult to analyze what makes this pillow work so well because I drop off to sleep almost immediately so don’t have time to figure out why. I am sleeping! It’s a perfect soft, and I am not tossing and turning.”
Aug 23, 2021
Needs Improvement
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The pillow is basically 2 ordinary pillows sewn together. I think it’s a great idea, they just need to execute it much better. It’s WAY too lofty, you’d think they would've put 2 half-sized pillows together so that all together it makes one pillow when zipped, but each half is almost a full pillow on it’s own. The soft side is better for all positions, the hard side is too hard, even for a large side sleeper like me. The stitching in the pillow was also frayed and unraveling with loose cotton coming everywhere so not the best finishing on it. And it gets hot really fast, no cooling features at all from what I could tell. Only good thing I could say was that it was filled very evenly. I also figured out this technique where you can leave it unzipped and rest half against your headboard and then flop it down quickly if you want to change positions, but to do that you can't use a pillowcase.”
Aug 21, 2021
Worst pillow ever
⭐ ☆ ☆ ☆ ☆ (1/5)
“Oh my gosh I sleep on this pillow one night and had to return it. It even had cotton coming out the side. I thought it was going to be a little like the harmony pillow but you can buy a 2 pillows just like these from Sam’s club for 10 dollars 💸”
Aug 19, 2021
My new favorite pillow!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was a little worried when I first opened the package. I was wondering what made this pillow any different from a store bought plush. Within a few nights, I loved this pillow and being able to adjust how soft or firm I wanted it. And you can’t beat Purple’s guarantee!”
Aug 18, 2021
Don’t waste you money
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not what I expected. Very uncomfortable. Not worth the price”
Aug 16, 2021
Very comfortable pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have several pillows from you guys I think they’re the best pillows on the planet they are expensive but you get what you pay for”
Aug 14, 2021
Not For Me
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I find the pillow too thick and when you unzip it too thin . Not worth the money”
Aug 12, 2021
Purple 3 - with Twinclound Pillow
⭐ ☆ ☆ ☆ ☆ (1/5)
“This pillow is just too big for someone who sleeps on there sides and stomach. Your able to slide your arms through the middle, but the pillow case is stitched closed on one side, so only one arm can go inside.”
Aug 11, 2021
Great design but gets too warm in the summer
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I really love the idea and for side sleepers it’s amazing. However the stuffing gets hot and makes it a bit uncomfortable for sleeping in the summer with warm nights.”
Aug 05, 2021
Versatile and Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This pillow makes sleeping feel more heavenly than ever. The ability to flip from firm to soft or soft to firm is so helpful for someone who sleeps in any and all positions. It pairs so nicely with our Purple Hybrid Mattress! There is no way I’ll be purchasing any other brand for all my sleeping needs.”
Aug 04, 2021
Cheaper alternative out there
⭐ ☆ ☆ ☆ ☆ (1/5)
“It's just 2 pillows stuck together and folded. The stay fluff feature is already in cheaper options at any local store such as target or Walmart. This one is just expensive as all their products. Temperature regulating not so much. Comfort was not better than what's out there for cheaper.”
Jul 30, 2021
It is too high for small profile people
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I would love to like this pillow. But it is just too high for me as a small profile person. Plus I am a back sleeper. I could not enjoy it either side so I have to return it.”
Jul 30, 2021
Not so good
⭐ ☆ ☆ ☆ ☆ (1/5)
“When I received the pillow in the mail I was super excited, but when I opened the package and looked at the pillow my heart dropped. I took pictures of it right out of the box. It was covered in fuzzies, 100% of the surface had white fuzz on it. It came off easily enough with a lint remover, but was still hard to get all of it off. I unzipped it completely and the inside had small piles of fuzz. Upon further examination I saw tons of loose strings coming from the seams of the pillow. Some came off easily, some are still attached and are about an inch long. I put it in the wash, as directed by the tags, and it ruined the zipper. I have a top loading washer. I did call customer service while it was in the wash and they said that the fuzzies and loose strings weren't normal. Customer service was very nice and easy to work with, but they didn't seem super concerned that I got a new pillow in the state that I did. I got a discount and they offered if I wanted to cash in on the warranty, but I shouldn't have received a pillow like that in the first place. It was super comfortable when I first used it. I'm a side sleeper and I'm using the firm side, I'm afraid to unzip it and flip it to the softer side as the washer destroyed the cheap zipper, the look of it is very cheap and plasticity. This pillow really hurts my ear. It's super comfortable in terms of right amount of fluffy, but support is super lacking in this pillow. My neck isn't supported, and it feels like it has hard spots especially where my ears hit. I'll wake up with ear pain, I've never had a pillow do this before. Overall, I'm very disappointed in this pillow, was going to buy a mattress from here, but with this experience we'll no longer be doing so.”
Jul 30, 2021
Comfortable
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It was actually very comfortable, but I’m not sure what the difference is with a high end comfortable pillow.”
Jul 29, 2021
I Can't Leave A 1st Account Review
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I wish I could leave an honest , 1st account review but I cannot as I have never slept on the pillow. I bought it for my son. He took it to his house and I'm guessing he loves it because he's never said otherwise.”
Jul 29, 2021
What I was looking for in a pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I chose this pillow because I like the versatility of it being able to be firmer or softer. It being a newer pillow that didn’t have any reviews I took a chance on it and I am glad I did. I’m a mostly side sleeper and this works so well for me zipped to be firmer. I will say I have another pillow underneath it and it works perfectly for me. I am a hot sleeper and it is a bit warm to sleep with but I quickly got used to it. It doesn’t fall flat at all throughout the night, didn’t smell when I got it out of the box, and really does feel like a cloud. I’m really happy with this purchase and I hope this pillow lasts a long time.”
Jul 29, 2021
Amazing
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love this pillow. I've tried all pillows and can never be satisfied. I thought I'd give it a try. After a month of fighting to actually get the pillow I finally received it and it's my dream pillow! Usually when I change pillows I get a strain in my neck from sleeping different but not with this one!! My neck has not been sore once. My only complaint is that I wish it was bigger. It feels so small going from a king size pillow to this tiny thing lol. But it's wonderful!”
Jul 23, 2021
Too tall
⭐ ⭐ ☆ ☆ ☆ (2/5)
“While this pillow felt like heaven, it was just absolutely too tall for me and my husband. Purple has great customer service and made the refund super easy.”
Jul 23, 2021
OMG! Take this with you when you travel!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purple TwinCloud Pillow”
Jul 16, 2021
Quality not great
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I bought this pillow thinking it would be as comfortable as one of their older styles. It is not good quality. There were pills of the soft stuffing all over the pillow that was wadded up in the Purple bag. The zipper was difficult to unzip and fluff flew everywhere. There are no holes in the casing, the fluff is from the factory and packaging.
This would not be bad if it weren't for how uncomfortable the pillow is. I have it on the soft side to be lower loft. It is almost tube shaped. I tried changing it to the other side in case the tags were incorrect. I cannot tell the difference. If you like a sore neck this is the pillow for you!”
Jul 13, 2021
Excellent Pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I would recommend this pillow. It is not too flat and not too fluffy. I was a little skeptical at first but after about a week, I found the pillow to be very comfortable. My husband and I are taking turns using the pillow until the 2nd one comes in.”
Jul 12, 2021
The perfect pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've gone through so many pillows looking for the right one. I like a good balance of softness and thickness for support, and have never found the perfect combination until now. I've had it for about a month now, and it hasn't gone flat at all. Perfect for side sleeping and stomach sleeping. I haven't even tried the hard side yet because the soft side is so perfect. And sliding my arm into the middle while I sleep is so comfortable. Goes perfect with our purple 3 mattress and adjustable base.”
Jul 10, 2021
Not for me
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I purchased these pillows in hopes to improve my neck pain. Unfortunately they didn’t work out for me, however my experience with purple was excellent. I returned my pillows and received a refund very quickly. Thank you for a great experience. We love our purple mattresses. Would purchase from purple again.”
Jul 10, 2021
Excellent products
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a amazing pillow. It actually gives the support your neck needs from frim to soft. Great job Purple”
Jul 09, 2021
Truly is like a Cloud!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’ve ordered all sorts of down-alternative pillows, and this one put them all to shame! It is so fluffy and soft, and cradles my head perfectly. I like switching between the softer and firmer side, depending on how I’m feeling, and they are both great for different reasons. The softer side is more like a cloud that you sink into, and the firmer side gives a higher, slightly firmer feel and I like having both options! My daughter and husband love sleeping on it too!”
Jul 07, 2021
At first, it felt comfortable, but then it went kind of flat
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“This pillow felt very comfortable at first , but then it starts to get flat within a week. Purple could improve the material inside more like a down goose filling it will be a great product to sell”
Mar 11, 2025
Not satisfied
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not satisfied.”
Apr 05, 2025
I would buy again.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far the pillow has been comfortable and supportive. No problem as of today.”
Apr 07, 2025
This pillow should be called the magic neck fixer
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have easily tried a dozen pillows to fix neck and shoulder (trap muscle) pain, it was so bad I went to drs. massages, and even physical therapy. This pillow is the only one that has guaranteed a fix. I liked it so much I bought a 2nd, to make sure I can keep using them into the future and to make sure I have a supply when they wear out.”
May 20, 2025
It's okay
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The pillow is very soft, even on the firm side. I bought it because I thought it would eliminate the need for two pillows, but it doesn't. It is NOT for hot sleepers! This pillow was surprisingly hot.”
May 24, 2025
Angelbert Casido
“Thanks for sharing your experience. We're sorry to hear it didn’t meet your expectations, especially for heat control. If you need any further assistance, please send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention AC” and in the body of the email include your order information. We'd be happy to help.”
I had high hopes
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I really wanted to love this. I've been through more pillows than I care to admit. Somehow, this was both too firm and too soft. When I used the soft side, my head collapsed into it, and I woke up with it folded like a taco around my face. The firm side was a little too firm. I think a perfect blend might be one side of each. I also should have paid attention to the dimensions. This pillow is narrow, like a body pillow. It was also too hot for me.”
Jun 28, 2025
This is the worst pillow I have ever tried.
⭐ ☆ ☆ ☆ ☆ (1/5)
“This pillow was okay at first. Not great, but not bad. Within a month the pillow became very flat. Then, about 2 months in, it became extremely lumpy. This pillow is almost comically bad.”
Jul 01, 2025
A bit bulky initially but Ican play ways with great softenss
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love I can use it with zipper up or both sides entirely”
Nov 21, 2025