Customer Reviews (9)
GARY COLTON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 25, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LYNN JACKSON
nice and thick
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“shipment was delayed and I had to deal with that, otherwise I' happy with my new futon mattress.”
Nov 18, 2024
Ace Bocanegra
“Hi lynn! Thank you for your review! We’re glad to hear you're happy with your new futon mattress. We apologize for the shipping delay, but we appreciate your patience and understanding. Enjoy your new mattress!”
LATONYA BEAVER
Comfortable
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Comfortable but to big”
Apr 02, 2023
Manish Giri
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
RACHEL GLICKEN
Meh
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Mediocre in quality but also not expensive so... you get what you pay for.”
Feb 17, 2023
ASHLEY HILL
Thin
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very thin was not happy with my purchase at all but returns are a hassle dealing with this company definitely a waste of money don’t purchase!!!!!!”
Dec 04, 2022
Anjali Parmar
“Hello, Thank you for your review. Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please send pictures of the damages/defects to Reviewfeedback@ashleyfurntiure.com, with a brief description. In the subject line, please provide the following: Order number, and Full name listed on the account. Please include in the email, if you'd like a replacement, refund by returning, or simply just need parts. We will then submit the information to the specialist, for this item has special processing. You will be contacted, when the specialist has been sent the information. Then, once the information has been submitted to the specialist, within the next 24/72 hours you'll be contacted by the specialist, via email. Please check your spam folder in that time frame, for further instructions. Looking forward to hearing back from you. Thank you, Review Team. ”
SHAJUANDA BURROW
Review
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very cheap and thin. Will not keep”
Jul 05, 2025
Miguel Torres
Don't get it. It's terrible
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This thing is not worth the money. It says 8 inches it barely does up 3 I've had it for a month and 3 weeks and this thing sucks! You'll be better off looking for a memory foam futon mattress tha this scrappy mattress”
Jul 22, 2025
JOSE PABON
Cheap, you get what you pay for
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cheaply made mattress”
Jul 30, 2025
LINDA WINTERS
⭐ ☆ ☆ ☆ ☆ (1/5)
“I refuse the order and it was returned to the shipper. So I don’t know if it’s any good or not.”
Aug 07, 2025