Customer Reviews (96)
Best pillow I've ever used
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best pillow I've ever used”
May 05, 2025
Never available
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like this pillow but it’s on permanent back order. Perhaps get it together so I can replace mine, it’s been on back order for months”
Dec 05, 2024
I like it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Well made comfortable pillow!”
Nov 30, 2024
Down Pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable. Best pillow.”
Nov 24, 2024
Insanely comfy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Unbelievably comfortable
Thank goodness for Casper
They literally can do it all as I’ve been buying their mattresses since before they had stores !!”
Nov 20, 2024
My absolute love
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love this down pillow. It’s soft, supportive, and enveloping, giving a sense of luxury and comfort every time I lie down.”
Nov 11, 2024
Great choice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great pillow great sleep”
Sep 19, 2024
Amazing pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is amazing pillow. I sleep so well now”
Sep 19, 2024
Great value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice quality and comfort”
Sep 12, 2024
Best Down Pillows
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The best down pillow by far. Even works well for side sleepers like me due to shape.”
Sep 06, 2024
Best Down Pillows
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The best down pillow by far. Even works well for side sleepers like me do to shape.”
Sep 06, 2024
Neck pain gone!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“As a petite woman it was hard to find a pillow that did not hyper extended my neck but this pillow is low enough for me. It fully supports me as a side and stomach sleeper. I recommend to be on top of fluffing it and getting familiar with how to care for. Down pillow for first time buyers. Wish I had gotten this pillow sooner.”
Sep 03, 2024
Down pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love, love, love this pillow! Won’t ever get any other pillow”
Aug 27, 2024
Good Pillow
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice pillow with reasonable price”
Aug 25, 2024
Soft and Wonderful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“this is the most soft and comfortable pillow. hugging this pillow while sleeping cold is so wonderful and amazing”
Aug 05, 2024
My neck needed this pillow!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've had my other pillow for about a year, but it has been uncomfortable for quite a while now. My neck pain was starting to keep me up all night. This pillow has really helped! My neck pain is gone, and I am sleeping again!”
Aug 03, 2024
Excellent pillows
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very soft, I sleep on two of these for perfect sleep every night.”
Jul 21, 2024
Caregiver
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it!”
Oct 19, 2020
Hot
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I sleep hot and this pillow just gets too hot for me. My wife though loves his pillow and she would give it a five star if that helps.”
Oct 18, 2020
Sateen Dreams
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My biggest gripe around bedding was fitted sheets that always slipped off the corners of the mattress. My buddy told me about Casper sheets and how they have a special elastic corner which prevents the slippage. That was the first selling point. I bought the sateen sheets after doing some research. They are quiet when you move around and have a silk-like feel, but not slippery like silk. They breath exceptionally well and have a very nice light weight. After my first set, I bought another when they went on sale. Casper is definitely my go to company for bedding. Keep up the great work team :-)”
Oct 14, 2020
Love the Foam Pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought this pillow and love it. It is firm but soft. Doesn’t become a pancake like most pillows. Definitely recommend.”
Sep 27, 2020
Not cooling
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“They were amazing the first night I used them, and after several washes they’re still ok... but the first night (I don’t know if it was just mentally) but they actually felt cool against the skin, multiple washes later they’re just like my Walmart sheets.. not very cooling.
Would buy a different sheet set to try from Casper, just not this one”
Sep 27, 2020
Loving it so far
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I'm 75 years old, and while I have numerous pillows, I haaven't like any of them. I've had this pillow for sbout one month, and It has become my favorite. It has tempted me to invest in a Casper mattress. My only reason for not getting one, is that I can't deal with the weight of the old mattress, and have doubts about my ability to successfully unpack a Casper Mattress and dispose of my 10 year old mattress. Waiting for Corona virus to be better controlled before trying to arrange for setup and home delivery and disposal. I have COPD and a heart condition putting me at high risk.”
Sep 25, 2020
Best pillow money can buy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing how finding the right pillow can make all the difference in the world. I no longer wake up with neck pain like I did before buying this pillow. Worth the money!”
Sep 23, 2020
Disappointed
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not enough fill”
Sep 07, 2020
Sleeping on a cloud
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The perfect amount of firmness and squish. Great pillow”
Sep 06, 2020
Really Good Pillow!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this pillow! Sleeps cool as well not hot at all!”
Sep 05, 2020
Very happy
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I find the pillow to be very comfortable. It also stays cool
And comfortable all night.”
Sep 02, 2020
A little touch of heaven
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Waking up with neck pain has become a distant memory since you came into my life... I love you, foam pillow”
Aug 26, 2020
Great pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the pillow, cool and comfortable.”
Aug 23, 2020
Review
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Not very satiny.”
Aug 22, 2020
Surprisingly Versatile Foam Pillow by Casper!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So let me start by saying. I have a big head. Ok it’s not like super big but a dad hat looks small on me if that makes sense. Also, I sleep and move around ALL the time. No one pillow will appease me. As a matter of fact I have two of these and one King Size Casper non-down. So I love the foam pillow for side sleeping. It’s so heavy it won’t really nudge around at night. I don’t like back sleeping unless I’m flat so I can’t comment on that position. You can bellow sleep on this too for a while. Careful not to sink too deep because it keeps whatever lands on it sort of from moving around. Absolutely love it I also do the swimmers sleep one arm under the pillow reaching out and that’s where this things weight just makes everything feel sturdy in place. Again really great for side sleeping when you align your spine correctly and not with a head tilt forward like a fetus position. It’s a very soft heavy pillow. It’s not fluffy at all so definitely don’t consider this is you’re looking for fluff, it’s a support pillow.”
Aug 22, 2020
Wonderfully soft sheets!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the sheets - so soft and wash well!”
Aug 20, 2020
Good night’s sleep
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My husband loves his new blanket and uses it every night. He says it works!”
Aug 16, 2020
Great sheets
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice and cool sheets for these hot summer nights! Totally Lux! So soft! Caspar does great quality everything!”
Aug 15, 2020
Oustanding!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The best pillow I’ve ever purchased!”
Aug 05, 2020
The pillow everyone should have
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This pillow is perfect and works exactly as described. When I use this pillow, I don’t have to stack any other pillows on top or below it. Further, ever since I started using this pillow, I no longer experience back or neck pains when I wake up in the morning.”
Aug 04, 2020
Had to give it a try
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It's a bit too hard, and a bit too thick.”
Jul 29, 2020
Way too firm
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Disappointed to be honest. It’s a lot firmer than I thought it would be. My husband and I loved the Colombia Cooling pillow but it didn’t come in King size so we tried this memory foam one out based on great reviews. Definitely bummed I spent over $200 on pillows we don’t love. Hopefully it’ll give more with time.”
Jul 29, 2020
Quality is great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“A firm pillow that is very comfortable.”
Jul 28, 2020
Better sleep (for me)
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It takes few nights to get used to it, however, the experience so far is very good.”
Jul 28, 2020
Feels High end
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The perfect amount a fluff, not too poofy but not too flat! Great quality , feels like a highend hotel pillow.”
Jul 23, 2020
Just okay
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It is a good pillow; however, it has not conformed to my shape as much as I would have liked. Also, it is a bit too big for any of my pillowcases. I was hoping for a bit more bounce.”
Jul 22, 2020
Best pillow ever
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This pillow is the perfect amount of firm yet cushioned. It provides great support and I can finally wake up without back pains!”
Jul 22, 2020
I feel like a melt into sleep.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beat pillow I have ever had.”
Jul 20, 2020
Fall Asleep Faster
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was stealing my husbands foam pillow I bought him for Christmas last year so that says everything! I had to buy my own!”
Jul 20, 2020
Best. Ever.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best pillow I’ve ever had.”
Jul 20, 2020
Best Pillow Since Childhood
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is, perhaps, the best pillow I’ve owned since childhood. It is the perfect blend of support and movement. I’ve owned other Casper pillows and this one is my all time favorite. Dreams come easily :)”
Jul 09, 2020
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new pillows! sleep is wonderful all throughout the night!!”
Jul 07, 2020
Big head
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s nice wish it was fuller is the king fuller”
Jun 30, 2020
Finally found a pillow I love.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've tried many different pillows over the years and haven't ever really been very happy with many, if any. I had neck surgery in my mid twenties and have spinal stenosis. Over the last almost 30 years since my surgery I've tried more pillows than I'd like to count. I love this down pillow from Casper and would recommend it to anyone with or without neck problems.”
Jun 17, 2020
Worth its weight in gold
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“From the first minute I put my head on this pillow it felt like exactly what I had been trying to find for years. And it still does. This is a fabulous product and it’s worth every single cent.”
Jun 15, 2020
Zzzzz
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sleep like a baby! So light and airy. Thank you”
Jun 13, 2020
Cozy and Comfy Pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is our first Casper pillow and so far, so good! They are soft and easy to put a pillow case on. The king size is really nice and fluffy!”
May 31, 2020
Harder than I expected
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love it but honestly a little harder than I thought it would have been. Stiff neck more than one night”
May 09, 2020
great pillow, but a little full for my fussy liking
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“reat pillow, just a little on the full side for me”
Apr 22, 2020
No more counting sheep, but straight to sleep!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best sleep experience ever!”
Apr 11, 2020
Help, They’ve taken over my bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfy. Probably a better choice for ppl who like to kind of smush up their pillows than the Casper standard pillows (which are also great...just less great at smushing). I’ve been traveling, and I’m always tempted to bring one of these babies with me. Without a doubt these are the best pillows I’ve ever had, and I’d highly recommend them to anyone who likes pilllows (I got my dad and mom some for Christmas, and now they’re both hooked. In fact the “tester” pillows I gave them have mysteriously gone missing as well).My cat prefers the standard pillow, but my dog much prefers the down, so that’s a war you’ll have to referee within your own households. (PS: Last thing!!! I also really like the instructions for deep cleaning. It’s nice to know the whole pillow is clean, not just encased in a nice-smelling pillowcase)”
Apr 06, 2020
Nice but too soft
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Nice pillow but a little on the soft side. I wish it had more feathers or you choose a firmer pillow”
Mar 31, 2020
A soft comfortable success story
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought one to try to see if it was better than my much loved old pillow. After 2 nights I gave the old one to my cats - they can never have too many soft spots. Then I ordered 2 more Down Pillows and replaced the other old pillows on the bed.”
Mar 09, 2020
Sleeps very flat
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Honestly, I’m not a huge fan... I have two of the regular Casper pillows and loved them so I thought stepping up into the down would be even better. It feels like there is zero down in the pillow and my head feels like it’s just sitting on the mattress, not a pillow. Had I known this I probably would have just purchased to of the regular pillows for the price of one of these.”
Feb 29, 2020
Squish with class
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this pillow! It’s supportive but luxuriously squishy at the same time.”
Feb 23, 2020
Best pillow out of 30 I have tryed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Best pillow I own out of 30.its temperatures stay comfortably warm in all weather but not hot .only complaint is it needs to be slightly thicker. I would recommend this pillow.”
Feb 05, 2020
Wonderful down pillows
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These are great, I’m a side sleeper and like a supportive pillow but don’t like anything too firm. I needed new pillows but wasn’t looking forward to the super high price tag I paid for the last ones I really loved. I’m so happy I love these and love the price.”
Feb 03, 2020
Perfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have been looking for a pillow that is suitable for people sleeping on their stomach; I have tried many, but they were all that bit too high. I tried the foam pillow, but even that one was hurting my neck whenever I slept on my stomach. This duvet pillow is at last the perfect one; I can sleep on my side and on my stomach very comfortably, and I have no neck pain in the morning.”
Feb 01, 2020
Get two, if you want to try it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’d like to write a good review but I can’t pry it from the lady long enough to give good judgement, by saying that I assume she loves it!”
Jan 11, 2020
Dream
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I had the best night sleep of my life, hands down! Pun intended
I would highly recommend this down pillow to anyone. If you find it too soft, have an alternate pillow in your bed for different sleeping positions
I am a professional sleeper
Like a dream”
Jan 10, 2020
Disappointed
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I'm disappointed that this pillow has so little fill power. Once you put your head on it become flat and essentially hard.”
Jan 09, 2020
Great Pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“very good improvement over other pillows I have tried - I now have two”
Dec 29, 2019
Dynamic duo
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Casper's down pillow is the perfect complement to the Wave Hybrid mattress. Couldn't ask for a better night's sleep.”
Dec 24, 2019
Perfection - a holiday gift for everyone in my family :)!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I feel like one of ‘the three Bears’…finally a pillow that is perfect when sleeping on side or back, not too soft and not too hard…just right :)!”
Nov 21, 2019
Love my Casper products
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I'm very impressed with my pillows they are very comfortable and it's like sleeping on two clouds”
Nov 17, 2019
Stay in Bed!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect Pillow!”
Nov 09, 2019
Not worth the money
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Looks nice and fluffy, but I have yet to make it through an entire night without switching out pillows. I want to love it, but I don’t.”
Nov 08, 2019
The best pillow! I sleep
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The best pillow! I sleep better now. No neck pains or headaches in the morning .”
Apr 27, 2025
Terrible. It was flat as
⭐ ☆ ☆ ☆ ☆ (1/5)
“Terrible. It was flat as a pancake and no better than a cheap megastore pillow. Have purchased the same model in the past and these are not the same. Retuned it immediately.”
Apr 14, 2025
Horrible experience!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Horrible experience!”
May 23, 2025
Love it, love it, love
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it, love it, love it!!!”
Jun 08, 2025
PLEASE READ: their return policy
⭐ ☆ ☆ ☆ ☆ (1/5)
“PLEASE READ: their return policy on the pillow page is very misleading. It makes it seem that all returns are free but only if the pillow is unopened. You can’t even open the plastic to test the pillow’s firmness (which is what I did. ) Now they’re not letting me return it even though I found it to be much too flat.”
Jun 10, 2025
bought 2, pleased with purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“bought 2, pleased with purchase and retail experince. such a clever store design!”
Jun 13, 2025
For them being "down" pillows,
⭐ ☆ ☆ ☆ ☆ (1/5)
“For them being "down" pillows, I was expecting them to be heavier than the original ones. If given the opportunity to exchange or substitute I would 100% do that.”
Jun 23, 2025
The pillow gives just the
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The pillow gives just the adequate head & neck support and maintains a comfortable temperature.”
Jul 01, 2025
The pillow does not take
⭐ ☆ ☆ ☆ ☆ (1/5)
“The pillow does not take any forms my head just falls through.”
Jun 28, 2025
I thought it would be
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I thought it would be a bit softer .”
Jun 26, 2025
Angelbert Casido
“We’re sorry to hear the product isn’t as soft as you expected. If you need any further assistance, please send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention AC” and in the body of the email include your order information. We'd be happy to help.”
The pillow has a smell
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The pillow has a smell that won’t go away and because of it I’m using a different pillow”
Jun 04, 2025
Best pillow, a little overpriced.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best pillow, a little overpriced.”
Jun 29, 2025
The best pillow
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The best pillow”
Jul 24, 2025
Pillows are great
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Pillows are great”
Jul 10, 2025
It is too hard to
⭐ ⭐ ☆ ☆ ☆ (2/5)
“It is too hard to be a real down pillow, I overpaid for it and regret it.”
Jul 17, 2025
Great pillows!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great pillows!”
Sep 05, 2025
Best pillow ever!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best pillow ever!!!”
Sep 01, 2025
Down comes out
⭐ ☆ ☆ ☆ ☆ (1/5)
“Down comes out”
Aug 15, 2025
Christian Deposoy
“We’re sorry to hear about your experience and appreciate you bringing it to our attention. Please email us at solutions@ashleyfurniture.com with the subject line “Attention Cd” and include a copy of your receipt so we can help resolve this. Thank you for your patience.”
Finally found a comfortable pillow.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Finally found a comfortable pillow. I recommend trying the Casper down pillow.”
Aug 13, 2025
Not as supportive as I
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Not as supportive as I thought. Neck hurts every morning.”
Sep 30, 2025
Christian Deposoy
“We’re sorry to hear about your experience and appreciate you bringing it to our attention. Please email us at solutions@ashleyfurniture.com with the subject line “Attention Cd” and include a copy of your receipt so we can help resolve this. Thank you for your patience.”
Amazing pillow for my 6
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing pillow for my 6 year old. She doesn’t complain of a sore neck anymore. Love this pillow!”
Jul 15, 2025
I was in search for
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was in search for the perfect pillow. I tried a down pillow out at the store. I liked it but didn't want to spend $150. 00 on a pillow. So instead, I kept buying other pillows and didn't like any of them. I finally gave in and circled back to the down pillow. It is fabulous and my only complaint is I didn't buy it when I first tried it.”
Jun 02, 2025