Customer Reviews (22)
TANNER STEVENS
Awful customer service
⭐ ☆ ☆ ☆ ☆ (1/5)
“Thank you for making orders impossible to cancel rendering your customer service agents’ scripts moot. Never ordering from Ashley again”
Mar 14, 2025
NANCY EVANS
Like very well
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 24, 2025
Demberlyn Bacubac
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
EVELYN JIMENEZ
New mattress!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Very comfortable”
Dec 19, 2024
Mikee Singco
“Thank you for your great feedback, Evelyn! We're so happy to hear that you love your new mattress and find it very comfortable. Enjoy your restful nights!”
ANGEL BARRERAS
Great Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“By far very comfortable!! You sleep very good no more restless nights in bed! Since I bought this mattress I have had lots of well rested night.”
Nov 27, 2024
Bryan Florendo
“We appreciate your feedback, Angel! At Ashley, we bring you styles so you can build the home you envision. We’re thrilled to hear that your new mattress has helped you sleep better and enjoy restful nights. Thank you for choosing Ashley!”
MICHELLE WATERMAN
Love this mattress!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This mattress is soooo comfortable. We love it.”
Nov 25, 2024
Ed Hadassah Kong
“We’re so happy to hear that you’re loving the comfort of your new mattress, Michelle!”
SUSAN MILLER
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Guests loved the comfort”
Nov 14, 2024
Ace Bocanegra
“Hi, Susan! Thank you for your feedback! We're so glad to hear that both you and your guests love the comfort. We appreciate your review!”
SHALENA LAMBERT
Firmer than expected
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great mattress for the price. It's helped my back so much. You wouldn't think a rolled up mattress would be firm but boy is it ever. I actually bought a mattress pad to try and make it a little softer.”
Sep 06, 2024
Mikee Singco
“Thank you for your feedback, Shalena! I’m thrilled to hear that the mattress has been a great value and has helped with your back. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
DEBRA MCKENZIE
So comfortable and best nights rest!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have had a Sleep Number for the past several years and swore that I would never buy anything else. I stayed at an AirBnB and in the morning, I tore that bed apart to see what the mattress was because that was the best night sleep I’ve had in a while and it was this mattress. I ordered it. Shipping/delivery was even quicker than quotes and I’ve been sleeping all night without all the tossing and turning since I received it.”
Aug 14, 2024
Demberlyn Bacubac
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LESLEY STANECK
Very Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We needed a new mattress and since I had already purchased the hybrid mattress for a queen size bed, I decided to get one for our king size bed. It is wonderful. No more waking up with aches and pains. I definitely recommend it.”
Jul 10, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
JAMES HARRIS
Nice for the price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I was worried about buying online and sight unseen, but do far so good. My wife and I both sleep well on it. It is a little firmer than I expected but it's ok.”
Jul 08, 2023
Manish Giri
“Hello James Thank you for taking the time to leave us a review about your order. We would like to know how we could have done better and earned that last star from you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
MAUREEN GRIFFIS
First time buying mattress online
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is the first time I have ever bought a mattress without trying it out first. But this mattress is one of the most comfortable mattresses I’ve ever slept on. My husband and I are very pleased with our purchase of this mattress.”
Apr 07, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
JOSH HOWARD
Nice comfortable bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice comfortable bed Id say more on the firm side if you like your bed that way it’s definitely worth it”
Mar 29, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RUTH COVARRUBIAS
Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable”
Oct 24, 2022
CRYSTAL BODIN
Great for the price!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great quality! Very supportive. Sleeps great but it is firmer than I expected. Overall, Great mattress for the price!”
Sep 30, 2022
Sachin Singh
“Hello Crystal, Thank you for taking the time to leave us a review about your order. We would like to know how we could have done better and earned that last star from you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
BRANDON THOMAS
Awesome bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing bed. Came neatly packaged and clean. Highly recommend.”
Sep 14, 2022
TANEA RILEY
Mattress
⭐ ☆ ☆ ☆ ☆ (1/5)
“The mattress is like uneven because they had it rolled up”
Aug 18, 2022
Deanna E
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you as best as we can. If you wouldn’t mind, email us at reviewfeedback@ashleyfurniture.com and provide your contact information, store order number, along with the city and state of purchase, and our team will reach out to you as soon as possible. ”
RHONDA RIKAL
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 19, 2025
SUNA ADAM
⭐ ☆ ☆ ☆ ☆ (1/5)
“It was never delivered but claims it was. And very difficult to find out why and where.”
Jul 21, 2025
ROSEANN COLLINS
Impressed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Surprisingly comfortable.”
Jul 30, 2025
LAMINE DIALLO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable”
Aug 19, 2025
MELISSA CRYSLER
⭐ ☆ ☆ ☆ ☆ (1/5)
“If you order this mattress through the website with shipping, it will come rolled up in a box like a typical memory foam mattress. I'm not sure how the springs will be able to recover from that.”
Aug 26, 2025
MICHAEL ALSTON
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It's very nice, however I should have purchased the more plush version.”
Oct 23, 2025