Customer Reviews (40)
KARISSA TAIT
Springs poke you
⭐ ☆ ☆ ☆ ☆ (1/5)
“Never buying a mattress with springs again. You can feel the springs dig into you. Regret this purchase.”
Jan 31, 2025
DERRICK WOOLBRIGHT
Amazing bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing great price and great quality”
Mar 13, 2025
Mikee Singco
“We appreciate your feedback, Derrick! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
SRIKANTH GAJAVELLI
Good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 09, 2025
ANGELY BAILEY
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect for my 10 year old. Firm but Plush”
Feb 15, 2025
Ace Bocanegra
“Thank you for your wonderful review! We're so glad to hear that the bed is perfect for your 10-year-old and that it strikes the right balance of firmness and plushness. We appreciate you choosing Ashley and hope it provides comfort for years to come!”
JORDAN ALBURY
Decent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The mattress is great but once on a box spring it's not the same cushy comfort”
Jan 26, 2025
Demberlyn Bacubac
“Thank you for your review! We’re glad to hear you’re happy with the mattress, though we understand it can feel different when placed on a box spring. We appreciate your feedback and will keep it in mind for future improvements!”
LIN WOOTEN
Happy with purchase.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Mattress is above what I expected from a box in both appearance and feel.”
Jan 22, 2025
Demberlyn Bacubac
“Thank you for your feedback! We're so happy to hear that the mattress exceeded your expectations in both appearance and comfort. We strive to provide high-quality products, and it's great to know we succeeded in delivering a fantastic experience for you. Enjoy your new mattress!”
IVETTE NUNEZ
Myself
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“My opinion is that instead of a 8 in you guys send me a 6 in matresss but the delivery was very good it cam before the time schedule for it.
Sincerely
Ivette Nunez Jimenez
716-423-4650”
Jan 02, 2025
Christian Deposoy
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
MARY BURNETT
a good deal
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“good price for what I needed. Fast shipping. Customer service helped with my coupon use.”
Dec 30, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
NATALIA TURIANO
Super good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice and firm. Comfortable.”
Dec 30, 2024
Diza Dagunan
“We appreciate your feedback, Natalia! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
ERIC GRAY
Love my mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Mattress is very comfortable, I love it so much!!”
Dec 20, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
YANETH AYALA
Good
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Excelente!!!!!”
Dec 10, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
LAKESHIA AWAK
Love It!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this product!!!”
Nov 29, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHRISTI BULLARD
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great mattress! My daughter says that it's really comfortable and she's sleeping a lot better now since getting it.”
Nov 09, 2024
Glory Segocio
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Ace Bocanegra
“Hi, Christi! Thank you for your review! We're thrilled to hear that your daughter is enjoying the mattress and sleeping better. Comfort is key, and we're so glad it’s making a difference!”
LURALAI SCOTT
Good mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice , my boys love their new mattress.”
Oct 10, 2024
Mikee Singco
“Thank you very much for your positive review, Luralai! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MICHAEL DROP
This is actually 8 in I'm like other mattresses that lie to you.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This mattress actually is 8 in once it rests for a couple days. Other mattress sellers will tell you they have 8-in mattresses but they're actually like five or six. Don't get ripped off and buy this one instead. It's very comfortable in my 5 year old son loves it. Always very happy with all pieces of furniture I've purchased from Ashley.”
Oct 02, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DAWN GAGAS
8" Mattress
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Have not slept in this yet, only set up”
Sep 19, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
AUDREY LATTANZE
Perfect for toddler
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's nice and firm. Toddler fell asleep swiftly the first night.”
Aug 20, 2024
Demberlyn Bacubac
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
VICTORIA ANDERSON
Best value with good quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect mattress for my 6 year olds new bed. Best price and great quality in town.”
Aug 10, 2024
Paolo Martin Bermillo
“Thank you for your fantastic review! We’re delighted to hear that the mattress is a perfect fit for your child’s new bed and that you’re pleased with both the price and quality. At Ashley, we strive to offer exceptional value and top-notch products to meet your needs. Your satisfaction means a lot to us, and we appreciate your kind words. Thank you for being a valued Ashley customer!”
ALISON SNELL
Perfect for toddler in a twin bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I don’t think this mattress is good for an adult. When my husband laid on it and got up the entire mattress pancaked to the floor. HOWEVER if you are purchasing this for a toddler for a twin size bed ( which is what we did) - this is absolutely perfect. It’s comfortable and reasonably priced for what we need it for. So I am giving it 5/5 stars because like it said, it’s perfect for what we needed it and are using it for.”
Jul 31, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the 8 Inch Bonnell Hybrid Twin Mattress! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
LOWELL RUSSELL
Extremely comfortable. I'm going to sleep in the guest room.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I got it for overnight guests. Put in in my spare bedroom. I thought I should check it out so I laid down on it. It was so comfy I decided to take a nap.”
Jul 12, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
AMY HITTLE
Impressed with the comfort and quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We got two mattresses for a guest bedroom. We are happy with the comfort and quality.”
Apr 25, 2023
Manish Giri
“Hello Amy Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
DAVID SCHELL
Great choice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I must admit worth the value and better than expected. Glad we got two for the 9yr old twins.”
Apr 14, 2023
Vikas Yadav
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. ”
DAWN CHRISITAN
Don't like it and the company when they say a 120 day money back grantee that's a lie .don't trust a word they sad
⭐ ☆ ☆ ☆ ☆ (1/5)
“Don't like how it made my back feeling was hard after a slept on it for two nights .so I put it in my building.”
Apr 08, 2023
Prabhjot Prabhjot
“Thank you for sharing your feedback with us. Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We do not guarantee comfort. Mattresses and Foundations may only be returned if delivered damaged or later found to be defective. If your mattress or foundation is delivered damaged, contact the customer service number listed in your emailed order confirmation for assistance within 72 hours of delivery. Defects discovered more than 72 hours after the mattress or foundation was delivered may be covered by the manufacturer's warranty, if any. Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team ”
Prabhjot Prabhjot
“Thank you for sharing your feedback with us. Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We do not guarantee comfort. Mattresses and Foundations may only be returned if delivered damaged or later found to be defective. If your mattress or foundation is delivered damaged, contact the customer service number listed in your emailed order confirmation for assistance within 72 hours of delivery. Defects discovered more than 72 hours after the mattress or foundation was delivered may be covered by the manufacturer's warranty, if any. Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team ”
GIANNA PINCENTE
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great bed very discrete”
Mar 23, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
JEAN MILLER
My new mattress is awesome!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really like my new mattress. Best mattress I have had. Thank you.”
Mar 16, 2023
ABIGAIL ABBOTOY
Quality mattresse
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Quality mattress and fast shipping. Mattress expanded nicely and fluffed up with no sign of being compressed. Much better than cheaper mattresses I have bought.”
Mar 06, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
SHELIA ROBERTS
8 inch mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great for my grandson bed”
Nov 10, 2022
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
Kaiya Burton
Don’t wait, get it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I ordered two mattresses for my kids bunk bed. My kids slept like they were on a cloud. I tested it out, & it is amazing. So glad I chose Ashley mattress.”
Mar 23, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BRETT FITZWATER
⭐ ☆ ☆ ☆ ☆ (1/5)
“I never recieved my package”
Apr 16, 2025
WILLIAM POH
You get what you pay for
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very cheaply built. No support especially for a "firm" mattress. Expect to replace shortly, would not purchase again.”
Apr 17, 2025
JOE THOMAS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The mattress is wonderful but you didn't send me enough screws to put the bed together. I had to go buy some. I really don't appreciate that. I called customer service and they were no help. She actually referred that I had to call someone else”
Apr 20, 2025
ALEJANDRO BUGARIN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 26, 2025
MARTY WEIR
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Daughters love them”
May 08, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
AMY SMITH
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 24, 2025
RAJVIR KAUR
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 26, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
FRANCISCA MANDUJANO
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! It was what we expected.”
Jun 15, 2025
Adrienne Lebron
TOXI
⭐ ☆ ☆ ☆ ☆ (1/5)
“SMELLS TOXIC. OFFGASSING CHEMICALS SEVERE
Specifically told the sales rep my child is chemical sensitive, yet she sold this to me. It arrived smelling terrible. They had to send an inspector to verify this, so two times I had a 12hr window waiting around. They agree it smells heavily yet they "DO NOT GIVE RETURNS" only the same product again. I refused. They agreed to a reselect credit, but I had to go the store. That credit is only allowed on items in that store and that are deliverable so for ex, another mattress or furniture with off gassing. Still don't know what to do with this credit! WILL NEVER SHOP HERE AGAIN”
Jun 23, 2025
Christian Deposoy
“We’re sorry to hear about your experience and appreciate you bringing it to our attention. Please email us at solutions@ashleyfurniture.com with the subject line “Attention Cd” and include a copy of your receipt so we can help resolve this. Thank you for your patience.”
James James
Let it set up for 48 hours to find out its NOT the same
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Just purchased this M58711 mattress, I let it reform for 48 hours like the instructions said (24-48 hours) and this is not even close to the mattress I tried at the store. I was in such of a shock I double checked the box and took the sheets and mattress protector off to check the tag on the mattress itself, the springs feel like they are trying to cut into my body in places but if I shift my weight where im uncomfortable or in an awkward position the springs don't feel so bad but my body is not in a sleeping position. I wish I could tell you what the difference is, but the only thing I know for sure is its a different mattress because mine was in a box. This mattress doesn't feel as comfortable nor does it feel like it has as much support as the teaser in the store, and since its 3:13a.m. I'm writing a review because the store isn't open, but the store didn't make this mattress. Hopefully the store has some sort of solutions otherwise I the world's biggest pot holder because its not a good mattress, although not sure if it could handle heat from hot cookware either.”
Aug 15, 2025
ELAINE WILBUR
Challenges
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Mattress is fine! Very comfortable. Yes, I would recommend this mattress . Never seen a boxspring that had to be assembled. It worked out though.”
Oct 17, 2025
ROSA ALEJANDRE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 26, 2025