Customer Reviews (3)
ALEX HERNANDEZ
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The 72-hour time has passed, which is why the mattress should be completely firm, but on both sides it is not right and it is not at the same level. I would ask for a refund, but unfortunately, customer service let me know that returns are at my own expense and that I would have to pay a lot.”
Aug 04, 2025
BRITTANY MCKINNEY
Mattress help
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We worked with Val and she was nothing short of amazing”
Dec 16, 2024
Ace Bocanegra
“Hello Brittany! Thank you for your wonderful review! We're so glad to hear that Val provided you with excellent service. We truly appreciate your feedback and are thrilled that your mattress experience was a great one!”
DIANE DECHAINE
Great job!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The delivery guys did a wonderful job carefully removing the old mattress and bringing in the new.”
Sep 22, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Elite Springs Firm King Mattress! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”