Customer Reviews (47)
DANETTE DEGRAAF
Pendant lights
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Product is nice, only received ONE and was told i would get a call within 72 hours to set up delivery for the other pendant, never happened. I called customer service and was told it could be three months. Here we sit with one pendant. Then I received a call that the pendant will be delivered end of May. We will see.”
May 03, 2025
MARCELLA RYCKMAN
Pendant lights
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great look and price”
Mar 06, 2025
Mikee Singco
“We appreciate your feedback, Marcella! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
KAYLA BRUMLEY
Glass is a little discolored/foggy
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The lights themselves are beautiful. However, they have some foggy spots on them and some of them reflect a different color (almost like a yellowish tent). Despite cleaning them over and over again, they still look dirty or like they have smears in the glass. From a distance they are pretty!”
May 17, 2023
Ju Allen
“Thank you for your feedback. Please check your spam, folder for an email requesting more information. Thank you, Review Team ”
CHERYL WHITE
Delivered glass shattered
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Ordered 2, 1 packaged securely, 1 packaged poorly! Called immediately filed claim, haven’t heard back from Rep or Ashley. It’s been a week!”
Mar 10, 2023
Ju Allen
“Thank you for your review. We see that a customer service representative has already been assisting you, with a replacement, due to be picked up by carrier on 3/14/2023, 7/10 business days for there. Check your spam folder, for email with tracking in that time frame. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
SUSAN SIMMONS
Beautiful
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love this pendant light. It’s large and has a one of a kind feel. However, if you are buying a set, it’s difficult to get them exactly alike. I do think the wood portions are made by hand and can have different a shape and color. That’s the reason for 1 star. I have bought a total of 5 of these. Two for myself over an island, and three for a flip job. Only 2 of 5 matched closely.”
Jan 24, 2023
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
HEATHER SILER
Love. These. Lights.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful lighting for our little kitchen. Love them. Great quality and great price too!”
Jan 07, 2023
STUART AUSTIN
Over all we like the lights
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Was disappointed that that the wood part was a different shape then my previous one.”
Oct 03, 2022
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Corporate Customer Care, Review Team ”
LESLIE BIRNEY
Love
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect size and amount of light. We installed ours on a dimmer switch which was a perfect idea! We love our lights!”
Sep 20, 2022
JOE CORBETT
Faiz Pendant Light
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I previously purchased 2 and decided to add a third. The glass on the new one has a marking across the entire base and they slightly changed the design. Other than that it’s a great and stylish pendant.”
Sep 29, 2021
LINDSAY SUTER
Beautiful light
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect look for our space”
Jul 26, 2021
CRAIG BURNETT
Multipurpose pendant
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The perfect pendant light for the kitchen or bedroom and it's not skimpy! When it arrived it exceeded all my expectations.”
Jul 24, 2021
WINDY PARKER
Perfect size for room with vaulted ceilings!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Our room is large and has vaulted ceilings so these fixtures really hold their own in the space. They are beautiful and very well made. Very satisfied!”
Jul 23, 2021
ANNICE CAUSEY
Nice size. Thick glass globes. Look perfect in any room.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the shape and wood. Beautiful lights.”
Jul 11, 2021
SHERI WILHELM
Dazzling!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely dazzled by them. Larger than i remembered them to be, and beautiful. The cording is black. The chain is black. 60 watt bulb not included. We bought two, and they are stunning over our coastal-themed 8’ white island. Thank you!”
Jun 03, 2021
Kevin Hansraj
“Thank you very much for your feedback and I am very happy that you like your pendant light!! Also on behalf of Ashley Furniture, I want to thank you for being a Loyal Customer.”
ALISSA STOKES
Gorgeous Light
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very well made, stylish and a great price! Can't wait to get them hung in our bathroom during our remodel. One if them did arrive broken (the glass was broken during shipping) and the Ashley customer service representative took care of sending a replacement ASAP!”
May 06, 2021
JUDITH NOVAK
LOVE our new pendants
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We absolutely LOVE our new pendant lights. They are making a statement in our kitchen. Perfect size and great lighting. We are more than happy with them.”
May 05, 2021
JULIE HOLLEY
Great light
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great light. Not small. Big”
Feb 10, 2021
TENA PRIEST
Impressive
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very good quality product with fast shipping. Would definitely buy again.”
Feb 01, 2021
TAMMY REGAN
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These pendants are beautiful they are bigger than they look online but I love them”
Jan 12, 2021
CARLA GUZMAN
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This lamp is so unique and eclectic! I am in love! It is well made, great quality. Packaged well and arrived in perfect condition. Cannot beat the price!”
May 20, 2020
CHELSEA WILSON
Cheaply made
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Love the style and look of the light but it is so poorly made, unevenly cut, and lopsided that we had it taken down after only 2 days. Wish it was better made.”
May 17, 2020
CRYSTAL PEREZ
Perfect lights!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love them! They are perfect for my french country themed home.”
May 14, 2020
DEANNA CARINI
Faiz Pendant Light
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks EXACTLY like the online picture. It is beautiful. I don't have a picture because I purchased these to go into my new home which is under construction. You won't be disappointed in the quality either. The glass is thick and the wood on top authentic.”
May 04, 2020
Rachel Holley
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This light is much bigger than I was imagining and so so pretty! I am overjoyed”
Mar 29, 2020
THERESA MURO
Love
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Captures the vibe I want without blocking site line.”
Mar 26, 2020
BRENDAN RHONEY
Glass cut shoddily
⭐ ☆ ☆ ☆ ☆ (1/5)
“Love the light. Looks perfect. But the glass is not cut uniform or even making the light look like it is not level. Will be returning or trying to replace with a functional and aesthetic unit.”
Jul 07, 2019
Love the look, glass quality not so much
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Brought these for 3 different sites and every time the glass was either scratched or deformed. I love how they look and how big they were but can’t get past the glass. Quality of the other pieces was good. It was very noticable when they were on.”
Feb 20, 2019
Love So Much I Bought Them Again for my New Home!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I first purchased these lights 2 years ago when I was doing a kitchen re-model. I liked the mix of rustic and modern they gave me. When we moved to a new home, the first thing I did was order another set of these for my new kitchen! I get compliments on then all the time! Thanks Ashley!”
Feb 17, 2019
Beautiful, great quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This took two months to come in, but we’re well worth the wait. They are very large in person, you need a very large island to warrant three. Much heavier and thicker glass than expected for how inexpensive they were. The turned wood is beautiful.”
Dec 24, 2018
Great look for farmhouse kitchen
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought 2 of these to hang over my 8 ft.island. I’m glad they are a nice size and don’t block room view . I’m surprised the craftsmanship was good quality. Ian glad I chose these.”
Aug 04, 2018
Gorgeous Gorgeous!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We purchased three of these for our basement kitchen peninsula and have gotten nothing but compliments. I love the simplicity! So pretty!”
May 09, 2018
looks very nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Ive been looking to change my pendant light since it was from the builder. I wanted to update it and I found this product. It is huge BUT it looks amazing!! I cant think of any other light suited for my kitchen.”
Apr 26, 2018
Beautiful, great size!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this lighting fixture so much that I bought a second one to be hung in my hallway! Love it!”
Apr 21, 2018
Wood / Glass Pendants
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Well these are really nice looking pendants. I love the wood and glass combo in our modern farmhouse style kitchen. The only disappointing things are the wood doesn’t not match. One is super light and one is dark.
Also the biggest disappointment was there were no mounting screws in either box. Luckily the electrician had some but they need to include mounting screws. And the factory should attempt to stain them all to match.
Otherwise, I love them !!!”
Apr 20, 2018
Love!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This light looks so nice! It's great quality and much larger than I expected!”
Apr 13, 2018
LOVE these lights
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We hung two of these pendant lights over the island in our beach house. I searched for lighting for months and found these perfect ones. I love the combination of the glass and the wood. It's the perfect way to tie in the 'beach house' theme and the 'farmhouse' theme that is so cute and popular these days.
Most of all, when I was reading reviews on these lights prior to buying, it seemed a number of people comments or complained how large these lights are. That was my only concern. After hanging them, they are the perfect size. Hanging pendant lights are supposed to be somewhat large. Too small of pendant lights over an island in a an open kitchen looks odd.
In summary, these lights are great. I was impressed. They size is perfect for over a kitchen island.”
Mar 07, 2018
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I ordered 3 of these lights to go over a kitchen peninsula. They are beautiful! They are large, but still understated.”
Nov 29, 2017
Gorgeous!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought three of these to go over our counter height. Bar.... they are a lot larger than I thought, but beautiful statement piece. Everyone compliments them and I still love how they look. Great purchase!”
Feb 20, 2017
Gorgeous
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I saw this in the home of a friend. She had two over her breakfast bar. One word - GORGEOUS. Highly recommended.”
Feb 06, 2017
Absolutely stunning
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We put three of these up over our island last week before a party. Everyone loved them including myself. They were a lot larger than I thought, but the "chunky" lighting looks great!”
Feb 01, 2016
AMY MENDELSON
Waiting to hear from Ashley. Still.
⭐ ☆ ☆ ☆ ☆ (1/5)
“One of the three pendant lights was delivered with shattered glass. I reached out to Ashley immediately, but still haven’t heard back.”
May 17, 2025
RAY MCDANIEL
Poor
⭐ ☆ ☆ ☆ ☆ (1/5)
“Web sight stated installation and when delivered for additional $ was not able to install
Took a long time to get a refund
Very disappointed on customer service
Had to pay contractor to install
The verbiage on web sight needs to be clarified”
Jun 06, 2025
DAN SKELTON
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Jun 24, 2025
CAROL AVERY
Excited
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I haven’t hung it yet but am excited to do so!”
Jul 20, 2025
KIRA BAKER
Terrible customer service
⭐ ☆ ☆ ☆ ☆ (1/5)
“They both arrived shattered and Ashley customer service is ridiculously awful. I ordered them months ago and still have no resolution.i finally get someone to respond and then it's days and days before a follow up. I'm still waiting for someone to respond and its been almost another week.”
Jul 28, 2025
JANET GRAHAM
Gorgeous Pendant Lighting
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I LOVE the new look in my kitchen because of these new pendant lights! Just beautiful!”
Sep 20, 2025
JOE MARISCAL
Very poor customer service.
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very aggravating process with Ashley. We felt the sizing was misrepresented. The item is LARGE.
Ashley Furniture refused to take it back in any capacity as we had waited beyond the 72 HOURS you have to call them. Tried to work with their support and even asked to escalate and speak with a manager and was ignored.
Not a good company to work with.”
Oct 01, 2025