Customer Reviews (1)
JANICE CALKINS
Hard to assemble. Pending purchase of right sizes cam bolts before complete. Finish appears nice.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Unable to assemble as 4 bolts provided are way to short. Local hardware companies do not stock. When tightening cams on two sides, not nearly secure and wood ( particle board) was crunching, sounded like breaking. I hope it wears better once assembled. Instructions could be improved. And yes video helps a little, but not a lot. Okay for one accustomed to wood builds. Not so, for real amateurs (2 ladies). Havwmecqatched like 10 times each step.”
Feb 23, 2023
Julie Allen
“Please send pictures of the Annabel Queen Diamond Tufted Velvet Headboard you received to Reviewfeedback@ashleyfurntiure.com. In the subject line, please provide the following: Order number, and Full name listed on the account. Please include in the email, if you'd like a discount to keep as it is, a replacement, refund by returning, or simply just need parts, if available. If it is parts that is needed, please include the part number from the owner's manual. We will then submit the request to the specialist, for this item has special processing. Then, once the information has been submitted to the specialist, within the next 3/5 business days you'll be contacted by the specialist, via email, checking your spam folder. Looking forward to hearing back from you. Thank you, Review Team”