Customer Reviews (28)
ROSE CORNWELL
Living room furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loving my decorative furnitures items!! I have received many compliments!!! 💜🩵💙”
Mar 29, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PEGGY GEORGE
Excellent Quality and Stylish
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is exactly what I wanted to finish off the space. I have high ceilings and it worked perfectly balance the room. I was missing one bolt and the service representative was awesome. When I called, they quickly sent some out so I could finish putting the shelf together.”
Mar 09, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANTHONY GLEISNER
Space filler
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome addition”
Mar 03, 2025
Mikee Singco
“Thank you for your feedback, Anthony! We're so glad to hear that the bookshelf is an awesome addition to your space. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
RANEY GLASGOW
Would purchase again
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with the look, quality and ease of assembly. Good quality for the price.”
Feb 01, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SHELLY MASBRUCH
Great overall
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality and blended perfectly in my space.”
Oct 15, 2024
Mikee Singco
“Thank you for your feedback, Shelly! We’re thrilled to hear that you find your ladder bookshelf to be of great quality and that it blends perfectly in your space! Your satisfaction means a lot to us.”
shivani p
awesome
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Perfect Size”
Sep 21, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
ALISHA ROSS
Good choice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I like! Not too big, not too small. Good storage to display some nice items.”
Sep 14, 2024
Mikee Singco
“Thank you for your feedback, Alisha! We’re glad to hear that the bookshelf is just the right size for your needs and provides great storage for displaying your favorite items. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
JOSEPH SMALLWOOD
Ladder Shelf
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Easy to set up. Would have given five stars, but one side doesn’t line up flush where the two A-frames connect. Appears the pre drilled holes are about an 1/8” off. Other than that, we are very pleased with the purchase.”
Jun 24, 2023
Sachin Singh
“Hello Joseph, Thank you for taking the time to leave us a review about your order. We would like to know how we could have done better and earned that last star from you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
MICHELLE LABOX
Difficult
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very difficult to put together haven’t even finished had to add extra glue and wait for it to dry but doesn’t seem sturdy :(”
Dec 06, 2022
CARRIE ALWARD
Happy with this purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to put together and looks fantastic”
Dec 01, 2022
MICHELLE CARON
Really nice
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love them! But they sure aren’t easy to put together at all!
Some of the holes don’t even line up.
But they look really nice once they are all put together!
Awesome price as well & update on shipping & delivery was great!”
Sep 26, 2022
YOLANDA MCCOLUMN
Excellent Quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the bookshelf and it is very sturdy and heavy.”
Nov 02, 2021
RITA LOTT
Great bookshelf.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice shelf to display items on as well as books. I love the color.”
May 26, 2021
ALFREDA EFF
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Ladder was easy to put to together”
Apr 05, 2021
TINA HOLSTEIN
Great functional accent piece.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great look. A little hard to put together but doable. Perfect height and number of shelves. Sturdy. Would recommend.”
Mar 20, 2021
ADELINE RAPOSA
Buy them already built if possible.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s a pretty nice bookshelf. Very easy to put together. However, some of the holes for the screws weren’t drilled properly so it’s kind of wobbly. But still like them. I would buy them again only already built.”
Feb 16, 2021
GWENDELYN RUFFINLOWRY
Great value!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality at a great price! I’m very happy with this purchase.”
Jan 20, 2021
LINDA FORTNER
Great product & great price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a great product for the money. I had to assemble it but ran into no problems. I have seen similar bookcases for double the price so I am super happy with my purchase.”
Aug 11, 2020
JACK WALKER
Not worth it
⭐ ⭐ ☆ ☆ ☆ (2/5)
“If it was $50, I guess I'd give it more stars. Not at all worth $100+
Cheap material, holes didn't align well at all, one of the screws pushed the wood up on one of the shelves. This is something you'd find on Facebook Marketplace for $20, not from Ashley Furniture.”
Mar 02, 2025
BRIAN MILLER
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 08, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATIE SHEPHERD
Looks Great & Sturdy
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It looks great, just like the photos. I gave it 4 stars because the stickers are impossible to remove. Please change the stickers to peel off easier without residue. I can’t even remove the large stickers under the top shelf, not worth the fight.”
Apr 19, 2025
MARY WOJCHIK
Great value for the cost
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great value for the cost. Looks fabulous!
Easy to assemble (even for 1 person) - first used a screw driver to make sure the holes were smooth and removed all stickers before assembling. Pre-fit dowels before gluing”
May 05, 2025
JILL ADAMS
Looks great !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We used it for a display and liked it so much we ordered another one !”
Jul 09, 2025
JESSICA CHANDLER
Worst customer service
⭐ ☆ ☆ ☆ ☆ (1/5)
“Never ordered this. Asked to have it canceled as it shipped under my name and number and email.”
Jul 20, 2025
YVONNE KENDZIORA
Poor quality and customer service yet to respond to damage
⭐ ☆ ☆ ☆ ☆ (1/5)
“It has a broken shelf and was dented. I reported. Claim but have heat to hear back from Ashley. The customer service has been quite poor.”
Aug 11, 2025
KENISHA HALL
Get it!!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it!!! Definitely what I was looking for to add to a corner in my living room! It’s super tall just like I wanted and it’s shelving can hold alot of stuff. You won’t regret purvhinhing! I also feel it’s a strong piece of furniture. And doesn’t take too long to put together! Just make sure everything is lined up property.”
Oct 02, 2025
KATHLEEN MCGRATH
Nice addition
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This decorative ladder was exactly what I was looking for to display favorite collectibles. It’s of a good height and nice quality. It was easy to assemble. Gave it 4 stars as my first order was lost but customer service made it right by shipping a second unit which arrived in just a few days.”
Dec 04, 2025
LORI SCALZO SMITH
Beautiful sturdy Ladders
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love these bookshelves in my new home. I bought one and loved it but we then bought another one. Only downfall are all the stickers you need to remove with goo-gone. I love to be able to display my pictures / keepsakes.”
Dec 08, 2025