Customer Reviews (16)
Ashley Spence
ASHLEY FURNITURE IS A SHAM COMPANY
⭐ ☆ ☆ ☆ ☆ (1/5)
“This would be a zero if that was an option. Ashley Furniture has the worst customer service. This product is misrepresented on the website and they refuse to cover the shipping to have it returned. You are unable to speak to anyone who can help you beyond reading their printed script like a robot. I'm not sure there is anyone running the actual company. It may just be managed by part time call center workers at this point. I feel sorry for them and anyone who purchases from this sham. BUY FROM HERE AT YOUR OWN RISK!”
Feb 20, 2025
MACY HARPER
Three Door Desk With USB
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This desk is very easy to put together , and very elegant looking! I highly recommend this desk!”
Oct 18, 2024
Mikee Singco
“Thank you very much for your positive review, Macy! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LISA BRYANT
Unimpressed
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Drawers are VERY small and don’t come out all the way.”
Nov 08, 2023
Akash Akash
“Thank you for your feedback, we understand your concern. We would like to take care of this for you. To get started, please send us an email to ReviewFeedback@AshleyFurniture.com and in the subject line please state “Attention AA”. In the body of the email, include pictures of any damages or defects on the item, packaging, and the model number from outside of the box. For any missing or damaged parts, please provide the part number. You can refer to the assembly manual for further assistance. Thank you for choosing Ashley!”
REBECCA METZEN
It is what it is
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The drawers don't open as far as I'd like and there is a flaw in the wood that if I could, I'd return it, but it will serve its purpose.”
Jun 11, 2023
Prabhjot Prabhjot
“ Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com Thank you Review Team. ”
DOUGLAS HISER
Great desk
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We love the desk. The only issue is it had a crack on the top of the desk after we took it out of the packaging. It doesn't look great, but also doesn't affect the use of the desk.”
Sep 08, 2022
Sachin Singh
“Thank you for your feedback. Please check your spam, folder for an email requesting more information. Social Customer care, Review Team ”
THERESA MELDRUM
Stinks
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The desk looks good but it stinks.. I’m not sure what to do?”
Apr 13, 2022
Irfan Haider
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag. ”
ANTONELLA BIANCHI
Nice desk for the price!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good looking, strong desk. I am giving 4 stars because it came with a scratch.😭”
Oct 04, 2021
EVELYN STEWART
This desk is AWESOME!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's exactly what I was hoping for. Beautiful!”
Sep 14, 2021
Absolutely gorgeous. Came on time,
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely gorgeous. Came on time, easy to assemble, packaged well, no damage. We love it!!!!”
Mar 17, 2021
Solid and easy to build
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was surprised how beautiful and solid the wood is and how easy it was to build. Would definitely recommend.”
Feb 15, 2021
Rylie Des
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This was the first time I purchased furniture on line and was very pleased with the quality of the Rylie Desk. I would definitely recommend Simpli Home. The process was "simple" from viewing the website to delivery!”
Dec 18, 2020
Surface layer scrapes off easily.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Surface layer scrapes off easily.”
Mar 09, 2020
Looks great, easy construction, but stain chips easily
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This is a good sized desk and looks really nice. It was very easy to put together and came with extra pieces. However the stain and lacquer finish began chipping almost immediately. I can’t tell if it’s just the finish or if it’s just a soft wood that easily gets indents from writing too hard or keeping my laptop in one spot for too long. Disappointed that my new desk already looks very used. Beyond that, it’s a solid desk, and the hidden electronics compartment is very nice. The drawers are okay, not a great sliding mechanism and they are shallow.”
Jan 07, 2020
AMY COLLIER
Would not recommend for home office
⭐ ⭐ ☆ ☆ ☆ (2/5)
“If you're looking for a decorative piece of furniture, this could work. If you're planning to use it as part of a home office, I would not recommend. There were two manufacturing defects that I had to remedy myself, causing assembly to be about 90 minutes more time-consuming than it should have been including drawer handle screws that were too short and a predrilled opening for a nut into which the nut didn't fit. The desk isn't practical for home office use. The three drawers are flimsy and so shallow that they are barely usable. I have to remove the middle drawer altogether to use the desk comfortably. The power cord lift-top compartment on top is too shallow for a Mac charger. The other lift-top compartment takes up desk space, isn't easily accessible once you set up a computer, and so isn't really usable. I would absolutely return if it weren't for the cost and hassle of disassembly and return shipping. Very disappointed.”
Apr 05, 2025
Beautiful Desk
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Beautiful desk, seems sturdy, and while the drawers are too small for papers/notebooks it works well for all my small tools. The laminate/veneer does chip easily, when peeling a sticker off it immediately left a small chip. Im hoping it doesnt scratch that easy too. A few pieces were already scratched up either from factory or shipment but they werent bad. Looks very beautiful though, perfect nautical/old wood style”
Mar 24, 2025
Simply beautiful
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Desk is steady, firm and excellent wood quality, no compressed wood. Package arrived with some minimal damage or it would be 5 out of 5”
Aug 05, 2025