Customer Reviews (21)
MERCIE MAES
Meh
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Just okay. Came with edging that was cracked on the corner. The top does not have the pattern added so you can see wood. They will serve their purpose. But not super great.”
Apr 01, 2025
GEORGE DEANDA
Satisfied
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to assemble. Great look”
Jan 24, 2025
Mikee Singco
“Thank you for your feedback, George! We're glad to hear that you found the bookcase easy to assemble and that it looks great in your space. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
ARACELI LOMELI
Great value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great value for the price.”
Aug 25, 2024
Demberlyn Bacubac
“Thank you for your feedback! We’re glad to hear you find it a great value for the price. We appreciate your positive review!”
MICHAEL WADE
Office
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great shelf for the office. Shelves securely hold large size books. Be sure to to secure to the wall!”
Apr 29, 2024
Christian Deposoy
“Hello, Michael. Thank you very much for your positive review! It's great to hear that you find the Five Shelf 71" Home Office Bookcase to be a great addition to your office! Securely holding large books is definitely a plus. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
WALTER JONES
Bookcase assembly not an easy job.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I will be honest saying I opened the box and put the contents in the garage. You get what you pay for....I did not want to deal with assembling all the pieces....I may try later, but for now will look for something else.”
Apr 12, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order! We appreciate the feedback. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
EDWARD ROSSJR
Put together bookshelf
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Looks nice but seems a little flimsy and I don't know why they didn't add another one or two shelves.”
Mar 10, 2024
Joseph Gibbs
“Hello Edward, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
MISAEL TEJEDA
Very satisfied
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It was great”
Jan 17, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JANET TOLLEY
Pretty cheap
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I thought I was getting a nice bookcase, but you get what you pay for I guess. The shelves are not very deep...I guess they are ok for books though. The back is almost like a paper packing....very flimsy and you could put your hand thru if not careful. I am a bit concerned about whether it would topple over if you load too much on the shelves. Overall, ok, but not high quality.”
Jan 14, 2023
ERNEST CANN
Satisfied
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I have just put it up. It was easy to put together and seems sturdy enough to hold my books. Looks good no complaints”
Sep 02, 2022
Sachin Singh
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team”
ROSE COHN
Awesome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very sturdy - I get a lot of complements on this one”
Jul 20, 2021
EUNICE BENJAMIN
Great Purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great but not put together yet!”
Mar 08, 2021
ALFREDO ALVAREZ
Barely satisfied
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Fast shipping, not exactly the sturdy quality I was hoping for”
Mar 05, 2021
CHANTE MITCHELLMAGARA
Love it!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The bookcase is even more beautiful in person. The directions were easy to follow and I am VERY HAPPY with my purchase. They were exactly what I was looking for.”
Jul 17, 2020
CHRISTOPHER BROWN
Disappointed
⭐ ☆ ☆ ☆ ☆ (1/5)
“I am highly disappointed. The back panels were incredibly cheaply made paper material and ripped apart before they could be attached to the piece. The piece itself is so wobbly every time it is touched even with every screw or bolt fastened tightly.”
Mar 02, 2025
CONNOR HINES
Buy a different bookshelf
⭐ ☆ ☆ ☆ ☆ (1/5)
“The condition this bookshelf arrived in was honestly horrendous. There is no protection between the different parts in the box so the wood finish has been visibly damaged by rubbing itself in many places. There are dozens of deep scratches and chipped edges on nearly every piece. Do not order this if you are expecting to get a product that looks brand new.”
May 16, 2025
BOBBY EDWARDS
Five shelf 71'
⭐ ☆ ☆ ☆ ☆ (1/5)
“Haven't opened it yet. I found another bigger one sold by your store, since the boxes are not open can I return and order the one the sales person have shown be that in your store?”
May 18, 2025
MELANIE TURNER
Unclear assembly directions, damaged backing
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice enough bookshelf and it suits its purpose. Size and color as described, but yet again, the assembly instructions were unclear. Also, the very cheap backing was damaged when we removed it from the box. Waiting for response from Ashley on that.”
May 24, 2025
KAWANDA CURRY
⭐ ☆ ☆ ☆ ☆ (1/5)
“Never Received”
Jun 28, 2025
TERRY RUTA
⭐ ☆ ☆ ☆ ☆ (1/5)
“Junk. Pure junk”
Aug 31, 2025
CAMERON JEFFERY
Want money and time back
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very fragile and even with two people placing together wood became chipped and unable to screw component in”
Nov 07, 2025
BRAD KESLER
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Arrived missing the entire side of book shelf.”
Nov 27, 2025