Customer Reviews (9)
DEREK MAZEAU
Fair warning
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Get what you pay for, some parts were damaged on arrival. Customer service is replacing the part that was damaged but now that all of the screws have to be taken out to swap the piece out it will never be as secure as it could be. All of the backs are a very thin piece of cardboard. Cabinet doors are not level even after doing everything I could to make them look acceptable. Came home from work to all of the packages laying against my garage door without notifying us it arrived, left it sitting in the snow for 4+ hours so the bottom of the boxes were soaked.”
Feb 02, 2025
RHONDA LIMUEL
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks beautiful”
Sep 17, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SHERRY HARRIS
Good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to assemble”
May 15, 2022
KAREN SIMPSON
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“now that the whole thing is put together I love it it holds all our tea pots we collected and a wonderful stand for our living room. The only thing I would love ore is if they had a square coffee table and matching end tables...but we Love it.”
Aug 27, 2021
BAIHUA YANGDIPIETRO
Pretty but not great
⭐ ☆ ☆ ☆ ☆ (1/5)
“The bridge was installed backwards by the assembly team I had to take it down and reattach the brackets myself. The front part of the bridge is already falling apart and I’m going to have to screw it together.”
Feb 11, 2021
Erin Schaedel
“Hi, we’re sorry to hear you have had a bad experience. We would be happy to try to help you. Please feel free to send an email to reviewfeedback@ashleyfurniture.com for further assistance and include a copy of this review, the purchaser’s name, contact information, and either the store location that you purchased in or your confirmation number if purchased online.”
SHANNA HALL
Not received
⭐ ☆ ☆ ☆ ☆ (1/5)
“It didn’t arrive and at first i thought it would have been with the rest of the boxes but it wasn’t anywhere to be found.”
Apr 01, 2025
CATHLEEN MCINERNEY
Poor customer satisfaction
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I’m disappointed. The wrong size of the Bridge of the entertainment set was sent and hasn’t been rectified as of yet which is almost a month later.”
Jul 06, 2025
SUE WESTGATE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 29, 2025
GUADALUPE HERNANDEZ
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Sep 01, 2025