Customer Reviews (10)
RANDY MEAD
???
⭐ ☆ ☆ ☆ ☆ (1/5)
“Frame was not delivered by FedEx even though stating delivered.”
Mar 15, 2025
ERIN FLORES
Cheap
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cheap poorly made and screws fall out, hole had to be hand drilled as they didn't exist. Directions are not clear.”
Jan 20, 2025
Christian Deposoy
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
PATRICIA GIUNTOLI
Very Nice
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like it matches my bed frame .”
Aug 12, 2024
Demberlyn Bacubac
“Thank you for your feedback! We’re delighted to hear that it matches your bed frame. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. Your satisfaction means a lot to us!”
LISA GIBBENS
Beautiful headboard, but be aware ...
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This headboard is beautiful! It's a soft black color and definitely elevates the room. It looks exactly like the picture! I wish I could give it 5 stars, which I would based on looks alone. But, like I read in another person's review, our queen frame (which is a nice frame from a furniture store) didn't align with the pre-drilled holes on the legs of the headboard. So, we had to drill our own. Then, the instructions indicated we should have 6 pre-drilled holes (on each side) to attach the legs to the headboard, which would have made the headboard more sturdy (and have less wobble). But, ours only had 3 pre-drilled holes on each side of the headboard to connect the legs. We didn't realize this until AFTER we'd drilled new holes so that we could attach our queen frame to the queen headboard. This headboard is too pretty for the manufacturer not to get these important structural elements right. It's too bad. But, after all that said, I'm still glad we bought the headboard. It's beautiful and you can't beat the price. If you're handy with a power drill, you'll be fine. ;-)”
Jun 02, 2023
Sachin Singh
“Thank you for your feedback. Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team ”
Ju Allen
“Thank you for your feedback. Please check your spam, folder for an email requesting more information. Thank you, Review Team ”
OLEYDIS CARVAJAL
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 20, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MICHAEL OLARU
⭐ ☆ ☆ ☆ ☆ (1/5)
“I didn’t receive the product.Very disappointed about the delivery.”
Jul 01, 2025
UNDREA STEPHENS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 02, 2025
KASSANDRA MAR
Wouldn't Buy Again
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The frame is a bit squeaky, I can hear it squeak whenever I just turn in bed. It wakes up my partner and frankly, I would not buy it again nor recommend it. It is a good price and it looks nice but is not worth it.”
Jun 10, 2025
CHRISTINE KAMPE
Bedframe
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“This headboard was quick to put together. The instructions were easy to follow. The pieces arrived in the box with small scratches and parts of the finish rubbed off. Enough to be annoying but I'll deal with it. The hardware did not come with it, also annoying. They forgot to add two rows of holes to attach the bottom panels like the instructions show. We just used the one row they had as a guide and needed to drill the second row. And the holes did not match up to the universal bedframe, they were about 1.5in too low. Be prepared to put some extra work into this one, but the price was not bad.”
Aug 19, 2025
BRANDEN CASTILLO
Headboard dinged up
⭐ ☆ ☆ ☆ ☆ (1/5)
“I got this in today and the box was all tore up,looks like some hit the leg and put a dent in it,and the paint in some spots are chipped away.”
Nov 18, 2025