Customer Reviews (23)
STACEY DOBBS
She loved this gift
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
Apr 01, 2025
Paolo Martin Bermillo
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TRACEY WALTERS
Sleeps good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It sleeps great fits perfectly in my room”
Mar 09, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JOLANE STREET
Nice
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“On looks, it’s nice. But as far as durability it’s kind of flimsy. We will see how it holds up. Overall so far liking it.”
Jan 29, 2025
Bryan Florendo
“Thank you for sharing your experience with Ashley! We're sorry to hear about your concerns with durability. If you need any assistance, please email us at solutions@ashleyfurniture.com with the subject line "Attention BF." We're here to help.”
BRANDY REED
Great
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love it but was a lil tough to assemble”
Jan 03, 2025
Johnny Pael
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
CHERYL MJOR
Guest room bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purchased for guest room. Assembly did take both of us. Very sturdy”
Dec 17, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
APRIL OWENS
great pieces for the price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“great for the price”
Sep 10, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
TAMMY MORALES
Love this platform!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really nice platform, i also purchased the matching dresser. The platform needs two people to assemble, especially at the end. Looks great.”
Sep 09, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KACEY FISCHER
A+ so far
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My friend put it together for me and it was relatively easy ! A box spring definitely will not fit in it, just a heads up”
Jul 12, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Neilsville Queen Platform Bed! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JAMILA GUESSOUM
platform bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“pretty, however i will need to reinforce the panel, it shakes a little.”
Apr 27, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
MOIRA MCNABB
Love the look but...
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I love the look of the bedframe, but there are 2 metal rods that are supposed to support the middle of the bed/frame, but they are not long enough, so I am anxious about the bed collapsing.”
Apr 24, 2023
Ju Allen
“Thank you for your feedback. Please check your spam, folder for an email update. Thank you, Review Team ”
BRINDA FLORES
Bed frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product for new new room setup definitely works for a bedroom size is great”
Feb 28, 2023
Manish Giri
“Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
PAULETTE ELIAS
Platform bed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I really like the quality of finish on wood. The one draw back is that there were no holes drill to support metal bars had to hammer screw first then we could screw in each to support bed frame. So it took almost to2 hours from start to finish. I think this otherwise would have been 5 stars.”
Dec 07, 2022
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
APRIL PEONE
Good looking bed!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Super cute and easy to put together. Good value.”
Nov 24, 2022
JASMYN HER
Decent for price, would not buy again though.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The bed looks nice and was super easy to put together. It is pretty squeaky and the head and foot of the bed have no bars underneath for support because the metal slate sheet isnt long enough to reach across. This causes the mattress to sink in everytime weight is applied. Can't sit on the end without just sitting on the frame itself.”
May 21, 2022
Traciann Lewis
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you. Please email us at reviewfeedback@ashleyfurniture.com and provide your contact information, sales order number, a copy of your review and our team will reach out to you as soon as possible. ”
CONNIE PAPPAS
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to put together. Great for the price”
Apr 24, 2022
Samantha King
“Thank you so much for taking the time to leave us this amazing review.”
NANCY ROSS
Amazing!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing! Love this … only took an hour to assemble. Very sturdy. Looks expensive but it was not.”
Apr 23, 2022
JUANITA BROMFIELD
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Frame was well worth the purchase. Thanks”
Apr 06, 2022
SHANNON BECK
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely LOVE this bed. It is so sturdy and really beautiful, especially when the headboard was added. It wasn't that hard to put together, but best to have 2 people when doing so.”
Mar 25, 2022
SHERRI SCOTT
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far so good! Only had a few days but its beautiful and feels sturdy!”
Nov 21, 2021
KENNETH ROWLETT
Queen size
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful color, definitely recommend”
Oct 11, 2021
DONNA KENWORTHY
Platform frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It looks great don’t have mattress yet but love the look”
Jun 24, 2021
MARA AMBE
Simple and chic
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed is cute and looks just like the picture. The simple style is just what I was looking for and the price is unbeatable.”
Jun 03, 2021
Kevin Hansraj
“Thank you for your feedback on your bed and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
WONDA SPENCER
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful design. Sturdy. The headboard sets it off.”
Mar 06, 2021