Customer Reviews (6)
JAMI HOWELL
GOOD LUCK GETTING YOUR $$ BACK - AWFUL Customer Service and Beyond Poor quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“If I could give it no stars I would. FIRST / MOST IMPORTANT, if you want to return an item, forget it! If you purchase online, You cannot return to an Ashley store because they ARE NOT the same company! It was beyond infuriating and total insanity to try to return this bed. It was HORRIBLE quality & damaged. After unboxing most of the bed and seeing it was awful, we called customer service. I’m sorry to say, but the outsourcing of support to another country so was impossible to get real help. Spoke to 3 different reps and spent 3.5 hours. They kept repeating we could ship it back, but we either box up the bed in its original boxes (good freaking luck after you unpack it all, AND we had broken down most of the boxes as we went) or take it to a “GNO” to get a receipt and then we’d submit the donation receipt to Ashley online to get a refund. Let me state the obvious: you can’t donate pieces of wood. We weren’t going to build the damn thing and so they wouldn’t take it. NEVER BUY HERE”
May 04, 2025
JOE LEVANDOSKI
Bedroom furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality product”
Oct 03, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Mikee Singco
“Thank you for your wonderful feedback about the nightstand, Joe! We're thrilled to hear that you find it to be a great quality product. Your satisfaction means a lot to us!”
KATHY LEEDHAM
Night stand
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wondetful producy, easy to assemble and arrived within a day from the date that I placed the order!”
Jul 12, 2024
Diza Dagunan
“We appreciate your feedback, Kathy! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
MONICA JONES
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
May 11, 2025
VICKIE FELLNER
Very nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice and sturdy for the money.”
Jun 24, 2025
DARLENE BERNARD
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 24, 2025