Customer Reviews (17)
DONNA PFEILER
Nice chairs, frustrating assembly instructions
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Chairs look and feel nice. Assembling was initially difficult however, because the directions told us to put the smallest screw in first but they would not work unless we put the longest screws in first. After we realized we needed to reverse the steps it was much easier to assemble. Some chairs still required extra effort to assemble because it seemed not all the chair pieces were aligned properly. But after some effort we were still able to build all 8 chairs without any returns.”
Jan 16, 2023
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
KIMBERLY MCMAHON
Love my new chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Langford table and chairs look great in our dining space with brown/taupe color floors”
Jan 07, 2025
Mikee Singco
“Thank you for your feedback, Kimberly! We're so happy to hear that you love your new Langford table and chairs. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
DOUG WILLIAMS
2 additional chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We had ordered the table set with 6 chairs a year ago. The table is plenty large for 8 chairs so we ordered an additional pair. We really like this set”
Sep 11, 2024
Paolo Martin Bermillo
“Thank you for your great review! We’re delighted to hear that the additional chairs have complemented your table set perfectly and that you’re pleased with the overall look. At Ashley, we aim to provide stylish and functional furniture that enhances your dining experience. Your satisfaction means a lot to us, and we appreciate your continued support. Thank you for being a valued Ashley customer!”
CAROLLYNNE ULSH
Langford chair with my table
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good chair ,very versatile.”
Jul 01, 2024
Mikee Singco
“Thank you for taking the time to leave us a review about your order, Carollynne. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
MICHELLE ARCENEAUX
Beautiful chairs!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the chairs! Great color and quality!”
Apr 09, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SHIRLEY SANCHEZ
Beautiful table
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I really like this table. It looks great on my dinning room.”
Jan 24, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KIMBERLY COSBY
Great chairs
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love the chairs, very comfortable. I would not call these grayish brown though- they are pretty gray”
Nov 27, 2023
Ju Allen
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. You can email us at ReviewFeedback@AshleyFurniture.com with your order information if you need further assistance. Thank you!”
JOSEPHINE NEAL
Langford Dining Chairs.
⭐ ☆ ☆ ☆ ☆ (1/5)
“I gave the chairs a 1 star not because the chairs were bad, but because I have no table to eat on. The wait for the table is so far apart from the chairs that I am considering sending them back.”
Mar 22, 2023
Sachin Singh
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at 800-240-3440 Thank you, Social Customer care, Review Team”
ROXIE CURTIS
Very Nice looking but a nightmare to put together!
⭐ ⭐ ☆ ☆ ☆ (2/5)
“They are really nice but they were the hardest things to put together that I have ever encountered. I am forever purchasing items that have to be put together. The hole were not lining up and I truly just wanted to heave them out the door. It took me like an hour each to put these together and I couldn’t get all of the screws in. Hopefully no one collapses on the floor when they sit in them.”
Oct 13, 2022
Julie Allen
“Thank you for your feedback. Parts can be ordered online, at http://ashleyfurniture.parts/. Please contact customer service for further assistance at 866-436-3393. Thank you, Corporate Customer Care, Review Team ”
JENNIFER WOEHRLE
Dining room chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These chairs are so lovely and match very well with the dining table”
Jul 07, 2022
WILLIAM WALLACE
Finally Arrived...but where is my table?
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I love the chair, however, am quite annoyed that the table still has not been shipped. These items were ordered in September and after many calls and emails, the chairs have finally arrived. I can't show you how it looks in the space, because it's still missing the major component.”
May 10, 2022
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
Prabhjot Prabhjot
“Hello Betty Ann W. on 11 May 2022 we reached out to you due to your experience. We would still like the ability to assist you. Please send an e-mail to ReviewFeedback@AshleyFurniture.com with your sales order number, full name, e-mail address, phone number associated with the order and a copy of the review.”
Jordan Holtzman
Langford chair and table
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cane chipped and the table chipped in a month. Not worth it. Cheap.”
Apr 02, 2022
Gayle Galusha
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you. Please email us at reviewfeedback@ashleyfurniture.com and provide your contact information, sales order number, a copy of your review, relevant photos and our team will reach out to you as soon as possible.”
DEBORAH SPIEHS
Excellent choice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love them. Easy to put together and shipped fast! Beautiful chairs!”
Jan 09, 2022
ELLEN JAKOVICH
Great chairs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my chairs, fairly easy to put together and look great and are very comfortable.”
Jul 31, 2021
MOHAMED ENEIN
Avoid them at all cost
⭐ ☆ ☆ ☆ ☆ (1/5)
“Terrible experience! Didn't receive the hardware required to put things together. Promised to send but never happened. Support in the philippines and stalling with no useful help! Planning on bank dispute: (”
Jun 02, 2025
LAURA VIGIL
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 29, 2025
LILIANE GONCALVES
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 31, 2025