Customer Reviews (2)
KRISTINA DEMACK
Poor Customer Service
⭐ ☆ ☆ ☆ ☆ (1/5)
“I ordered a 7 piece dining room set and only received 4 pieces. I have reached out to customer service and they estimate that someone will contact me in 3-5 business days. If my order was to be shipped in two shipments, this should have been noted. This is poor customer service.”
Sep 18, 2025
GIL KANG
Different dimension
⭐ ☆ ☆ ☆ ☆ (1/5)
“I noticed that the actual dimensions (45 inch) of the item I received are different from the dimensions listed on your website at the time of purchase.”
Sep 25, 2025
Ace Bocanegra
“Thank you for your review, and we sincerely apologize for the inconvenience caused by the discrepancy in the item’s dimensions. After reviewing your concern, we see that our Customer Experience team has already arranged a return for you and a refund has been processed. If you have any further questions or need additional assistance, please feel free to reach out to us at solutions@ashleyfurniture.com. In the subject line, please include “Attention Ace B,” and provide your order details in the email body. We’re here to help and are committed to resolving this to your satisfaction.”