Customer Reviews (6)
DANIEL PROVENCIO
looks better online than in person
⭐ ☆ ☆ ☆ ☆ (1/5)
“I have a lot of furniture from Ashley already, and the moment I opened this box I knew it just was not the same quality. I'm going to return this.”
May 17, 2025
ELIZABETH HENSON
Stable and Solid
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Went together easily but pay attention to the directions. There's no step by steps, it's all pictures. It's counter height, wide enough for plenty of storage, and looks very well done. The piece is heavy enough not to feel wobbly but light enough for one person to move around.”
Jun 04, 2024
CHERYL COSTA
Damaged
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“When I received the second box the pieces were damaged. Not all of them but some of them were! I was disappointed with that. I didn’t report it because my husband didn’t want to wait to send it back . He didn’t want to send it back and then have to wait for those pieces to come back in.”
Sep 21, 2023
Satyam Sharma
“Thank you for your feedback, we understand your concern. We would like to take care of this for you. To get started, please send us an email to Reviewsfeedback@ashleyfurniture.com and in the subject line please state “Attention (Satyam sharma)”. In the body of the email, include pictures of any damages or defects on the item, packaging, and the model number from outside of the box. For any missing or damaged parts, please provide the part number. You can refer to the assembly manual for further assistance. Thank you for choosing Ashley!”
AMANDA SUMRALL
Unhappy
⭐ ☆ ☆ ☆ ☆ (1/5)
“I don’t like it at all. It’s cheap and I am very disappointed. I cannot believe I purchased such a low quality piece”
Jun 01, 2023
Ju Allen
“Thank you for reaching out to us. I am sorry you're not happy with the Baxton Studio Albert Sideboard Buffet. Please send an email, with pictures to ReviewFeedback@Ashleyfurniture.com with the Sales Order number, full name, e-mail address, phone number associated with the order. In the subject line - Attention -Julie. In the email advise what you would like to request and why. Either, a keep as it is discount or a return for refund, (return shipping fees may apply).Then I will submit the request to the specialist, who handles the items with special processing. Looking forward to hearing back from you. Thank you, Review Team”
Anjali Parmar
“Hello, Thank you for your review. Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please send pictures of the damages/defects to Reviewfeedback@ashleyfurntiure.com, with a brief description. In the subject line, please provide the following: Order number, and Full name listed on the account. Please include in the email, if you'd like a replacement or refund by returning, or simply just need parts. We will then submit the information to the specialist, for this item has special processing. You will be contacted, when the specialist has been sent the information. Then, once the information has been submitted to the specialist, within the next 24/72 hours you'll be contacted by the specialist, via email. Please check your spam folder in that time frame, for further instructions. Looking forward to hearing back from you. Thank you, Review Team. ”
JEANNE MILLER
very pretty
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It came in a million pieces, but my grandson put it together. When we got to the last pieces they were missing. I sent an email and the company sent the pieces right away. I love it, just what I wanted.”
May 10, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
COLETTE NELSON
The worst!
⭐ ☆ ☆ ☆ ☆ (1/5)
“The worst thing I’ve ever bought. Broke during shipping and it’s basically cardboard and partial board . Don’t waste your money ! Terrible item!!”
May 18, 2025