Customer Reviews (3)
SHEILA SMITH
Damaged
⭐ ☆ ☆ ☆ ☆ (1/5)
“3 of the stools were damaged. I contacted Ashley and have not heard back from the manufacturer yet. It has been a week.”
Jul 08, 2023
Manish Giri
“Hello Sheila Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please send pictures of the damages/defects to reviewfeedback@ashleyfurntiure.com with a brief description. In the subject line, please provide the following: Order number, and Full name listed on the account. Please include in the email, if you'd like a replacement, refund by returning, or simply just need parts. We will then submit the information to the specialist, for this item has special processing. You will be contacted, when the specialist has been sent the information. Then, once the information has been submitted to the specialist, within the next 24/72 hours you'll be contacted by the specialist, via email. Please check your spam folder in that time frame, for further instructions. Looking forward to hearing back from you. Thank you, Review Team”
CARLA BARTRUFF
More of a green than 'Black Brown Faux Leather'.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Everything about these stools is perfect except the 'Black Brown Faux Leather'. Looks green in my house. If only you could zoom in far enough online to truly see the color. I probably wouldn't have ordered them because of this but they do seem to be extremely well made and sturdy. Comfortable sit. Perhaps my daughter will want them. They'd match her island and esthetic better. If that is the case, I will still look for a Jennifer Taylor stool - as long as the other two I've not assembled yet are just as well made.”
Sep 03, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
DAVID GRIFFIN
Better Than Expected!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Better than expected. Easy assembly and very comfortable.”
Apr 29, 2022
Prabhjot Prabhjot
“Thanks for sharing your valuable feedback with us, We are pleased to know that you like the item. We will love to assist you if you have any other questions please reach out to us at ReviewFeedback@Ashleyfurniture.com ”
Prabhjot Prabhjot
“Thanks for sharing your valuable feedback with us, We are pleased to know that you like the item. We will love to assist you if you have any other questions please reach out to us at ReviewFeedback@Ashleyfurniture.com ”