Customer Reviews (30)
JESSICA RAUSCH
Poor quality chairs, came with ripped seams
⭐ ☆ ☆ ☆ ☆ (1/5)
“I was away on vacation so I arranged a vacation hold with FedEx. It was delivered yesterday, but that required a) my setting up a vacation hold (that was understandable) although when I ordered it was to be delivered on 3/26/25 when we would be returning. I kept getting notices of delivery on 3/23;3/24;3/25; it required calling, failing to get assistance from a virtual assistant. Getting a live person that set up the hold as well. The 2nd person explained it was an automated notification and to disregard. The first box was partially open and torn. We assembled the first chair in over 2-3 hours, tightened all the necessary bolts. When we were done, we discovered the seam was coming apart. Upon close inspection of the second chair, the seam is separated halfway. We cannot keep defective material. We wish to return it, but can no longer disassemble. We have one unopened box and one box with 1 assembled chair and one not”
Mar 28, 2025
CORY LECHTENBERGER
Great Barstools!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love these barstool! They are comfortable and sturdy. Customer service was great, too!”
Mar 04, 2025
Paolo Martin Bermillo
“Thank you so much for your wonderful review! We’re so happy to hear you love your new barstools and that they’re both comfortable and sturdy! We also appreciate the shoutout to our customer service.”
TIMOTHY BECKER
Awesome set of chairs.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Well build, stylish and I love them. These chairs are very comfortable.”
Feb 16, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANTOINETTE BROWN
Nice product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These bar stools are really nice and were a breeze to assemble. They really complement my new kitchen remodel.”
Nov 18, 2024
Ace Bocanegra
“Hi Antoinette! Thank you for your review! We're so glad to hear the bar stools were easy to assemble and that they complement your kitchen remodel beautifully. Enjoy your updated space!”
SERGEY KUZMIN
I advise you to take everything whole and of high quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent quality chairs”
Oct 01, 2024
Mikee Singco
“That’s wonderful to hear, Sergey! We’re glad you’re happy with the quality of the chairs. We appreciate you choosing Ashley Furniture for your needs, and we look forward to serving you again in the future.”
MICHELE RYAN
Counter height bar stools
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great looking chairs”
Sep 04, 2024
Demberlyn Bacubac
“Thank you for your review! We're glad to hear you think the chairs look great. Your satisfaction means a lot to us!”
TRACY MANDERSCHEID
Bar stools
⭐ ☆ ☆ ☆ ☆ (1/5)
“Impossible to put together. Wrong size screws and each one put together different”
Apr 30, 2023
Prabhjot Prabhjot
“Thank you for the response. Please accept our sincerest apologies! Please let us know if you need any assistance at 866-436-3393/Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team ”
BETSY HILLS
Claim
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I have reported a tear on one of the stools. Hopefully, it will not expand! Customer Care was very helpful in creating a claim.”
Apr 29, 2023
Ju Allen
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
LAURA ARROYO
Love them
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love them they look expensive for the price only problem was 1 came with a small scratch no big deal but it bugs me”
Apr 15, 2023
Manish Giri
“Hello Laura Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team ”
TERRI SCOTT
So Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These bar stools are used in our 5th wheel camper. We sit at the back window counter where the Pop-up TV and fireplace are housed. These stools are comfortable and swivel to see out all windows. Play a little Jazz music, have lunch & look out at the ocean while comfortably sitting at the "Jazz Bar"!!
What could be better than that??”
Feb 27, 2023
Manish Giri
“Hello Terri Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
GERALD LEIGHTON
Black counter height bar stools
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good quality, easy to assemble”
Sep 30, 2022
DIANA BOULTINGHOUSE
Great Chairs!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These chairs are very comfortable & very well made. They are stylish & love that the front footrests are metal, which is much better than using wood. Since they are self-returning it makes it so much easier to just push up to the island & all the legs are straight.”
Sep 01, 2022
Sachin Singh
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team”
EILEEN CROCETTI
Great buy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really comfortable chairs. They look great at the counter too.”
Jul 22, 2022
PAUL CASTOE
Fine
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Chair section is great, would be nice to have threaded feet.”
Jul 06, 2022
ANTHONY HERNANDEZ
Comfy and aesthetically pleasing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great furniture seating!”
May 17, 2022
CHERYL EMPSON
Nice comfortable chairs! Happy with the purchase.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great chairs! Very happy with purchase. They arrived 2 months earlier than expected.”
Apr 15, 2022
BRYANT MANGUM
Should be half the price and at a garage sale.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“One chair did not have the complete hardware to assemble properly. The threads in the leg was missing completely, the labeling system was wrong (lettered stickers). Had to use common sense to figure out how to place the legs. One of the 4 stools was damaged exposing an under material of white.
They're nice sturdy chairs. I feel like we got two used chairs and what we paid I think was more than the quality upon arrival. Would not purchase again or recommend. Maybe 100-150 a chair would be more inline with the quality.”
Apr 08, 2022
MARYANN BROWN
Flawed
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“One of the legs was flawed”
Apr 08, 2022
Nitin Sharma
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
KAREN MCCLUSKEY
Nice looking chairs!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I really like the look of these chairs, plus they are very sturdy. My only complaint would be that the seats are a little on the hard side, and maybe with time they'll get broken in. I like the swivel mechanism - easy to move but not too easy, and they return to center automatically. I think this was a good purchase.”
Mar 23, 2022
NANETTE KENNEY
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These counter height bar stools are beautiful, so happy I purchased them.”
Mar 21, 2022
THERON ANGLIN
Subtle not Showy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just what I needed. Easy to assemble. Super comfortable price was right.”
Oct 20, 2021
JEFF DEVENS
Nice kitchen counter/island stools!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Quality product; minimal amount of assembly.”
Sep 01, 2021
MICHAEL MIRTO
No title
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable, easy assembly, however to swivel to the side it’s fairly normal. It is extremely hard to stay swiveled to the side the retraction is very strong”
Jul 26, 2021
LISA WOYAK
Great seating
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and stylish.”
Jul 15, 2021
JEN HICKEY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice quality, sturdy and comfortable.”
Apr 12, 2025
RICHARD GREENE
No thanks
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“They look great at my island.”
May 05, 2025
ARTHUR GARDNER
Bar chairs
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Fit our counter top just right”
Jun 22, 2025
JULIE DELP
Beautiful to look at, hateful to sit on
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Beautiful and sturdy. The cushion are another matter. Very hard and uncomfortable to sit on for more than five minutes. I guess I expected comfort. Maybe they'll loosen up as time goes by, but for now they're similar to sitting on a slab of concrete.”
Jul 22, 2025
MARIA ACOSTA
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Nice chair but when you sit for a while the chair is uncomfortable.”
Aug 06, 2025
SAHAR ALSHARIF
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Dec 07, 2025