Customer Reviews (1)
HAYLEY WEDDLE
DO NOT ORDER FROM ASHLEY
⭐ ☆ ☆ ☆ ☆ (1/5)
“This was the worst customer service experience ever! The bed I ordered May 19th said it would be delivered June 6th. Took a day off work because I was told I needed to sign for it. After waiting on June 6th I called to see what was going on. I was informed that my bed actually isn’t getting delivered. I received no call or email notice of this delay. I am reasonable and understand delays happen, but to not let them know prior is unacceptable! I was told it could get delivered the following Friday or I could pick it up earlier the that week; which is still a week after it should have arrived. I was on the phone with everyone; from the Morgantown store to the warehouse to corporate. No one provided me with customer service. I was told I could get the delivery fees refunded. Then I was told that they were non-refundable. I later received another email that it would be delivered the 28th. Over a month after I ordered. I have called and emailed multiple times to cancel the purchase, no luck”
Jun 29, 2025