Customer Reviews (13)
JESSE NEVES
Wrong color, right remedy
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Unfortunately, the Havalance King bed we ordered doesn’t match in color with the rest of our Havalance bedroom furniture. Ashley says the original white color has been discontinued. Fortunately, our local Ashley store had a display model that has the original white color and they are in the process of exchanging the bed frames.”
Aug 10, 2025
STEVE OLIVIERI
Colors were light gray for some items white for others
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Colors were off”
Apr 01, 2024
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AA” and in the body of the email include your order information. We'd be happy to help.”
OMAR MIRANDA
Fabulous
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it it’s beautiful. Have not slept on it yet! But it’s put together.”
Feb 28, 2024
Vikas Yadav
“We appreciate your feedback, (Insert customer’s name here)! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
CHRIS MEYERPETER
Good quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sturdy. Love it!”
Jan 14, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JUDY ROSSETTI
Not great quality
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Very pretty but not the quality that we have like based from Ashley in the past. 🤷♀️ it seems cheaply made.”
Sep 15, 2023
Vikas Yadav
“Thank you for your review. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention Vikas” and in the body of the email include your order information. We'd be happy to help. ”
ANDREW CREIGHTON
Excellent farmhouse style bed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love this set. Very rustic feeling and looks great. I wish the drawers were a little better quality, but overall love this bed.”
Jul 28, 2023
Sachin Singh
“Hello Andrew, Thank you for taking the time to leave us a review about your order. We would like to know how we could have done better and earned that last star from you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
CYNTHIA ALLEN
Beautiful but much higher than expected
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful bed. Very sturdy. Foundation for mattress sits much higher than normal. With standard box spring and 12 in mattress, step stool needed to get into bed.”
Jan 12, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PAUL RINGEISEN
Looks great, had issues installing and came with a few chips
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It looks great but the parts are cheaply made and thrown together. Where thy placed the holes of the posts one post didn't line up so it left a gap between the top board and the headboard and one of the drawer slides instantly came a part and we had to find a way to screw it back onto the drawer to get it to work. There were also a few chips already on the end of the bed above the drawers.”
Aug 01, 2022
Jasvindra Kaur
“Hello, Thank you for the feedback. Please refer to an email in your spam folder for an update. Please let us know if you need any further assistance at 800-240-3440. Thank you, Social Customer care, Review Team ”
ANITA BLAKE
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and comfortable bed”
Jul 02, 2022
NEIL KEARNS
Great Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed was the best choice, it is perfect in our space.”
Sep 11, 2021
JULIAN GARCIA
!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“💯❤️👍🏻👍🏻👍🏻👍🏻 Excelente i love it”
May 26, 2020
GREG WOODRUFF
Solid
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Solid bed, looks great in the room. Just wish it would have come with all the hardware first time around. Ashley Furniture took care of that and happy with the purchase now”
May 18, 2020
LARA EDWARDS
Beautiful furniture, fast delivery and assembly
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new bedroom suit!! Ashley gave us a great deal and the guys that delivered and put it together were fantastic as well.”
May 17, 2020