Customer Reviews (63)
MICHELLE LUSBY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 02, 2025
BETTY STEWART
Upholstered queen bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice bed.”
Oct 07, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHRIS SWANN
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed is absolutely incredible. Looks stunning and is very solid. It puts a smile on my face every single time when thinking about how beautiful it looks throughout each day. I love it!”
Jul 21, 2024
Diza Dagunan
“Thank you so much for your wonderful feedback, Chris! We're delighted to hear that you are thoroughly enjoying your new bed. It's fantastic to know that it brings you joy every day with its stunning appearance and solid build. Your satisfaction is truly our priority, and we're here to assist you with anything else you might need. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Wishing you many more moments of happiness with your beautiful new bed!”
MICHELLE KELLAR
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“High quality and beautiful”
Jul 20, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARVIN HOLDEN
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice and sturdy.”
Jun 27, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DEMECO DUGGINS
2 star
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Doesn't look like the picture..”
Jun 16, 2024
Ian Frederick Flores
“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the subject line state “Attention Ian F” and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”
ANGELA MEYERS
Side rail cut
⭐ ☆ ☆ ☆ ☆ (1/5)
“Side rail cut”
Mar 27, 2024
Joseph Gibbs
“Hello Angela, thank you for reaching out to us. I have gone ahead and sent you a follow up email Case 09133472. Thank you, Ashley Digital Customer Care Team”
LAUREN ELLIS
It's alright
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“There were a few imperfections I wouldn't have expected for the price”
Mar 16, 2024
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AA” and in the body of the email include your order information. We'd be happy to help.”
WILLIAM JOHNSTON
Willenburg Queen Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s perfect! Is exactly as shown and described, dimensions are correct. Fits around our adjustable base bed perfectly. Delivery went exactly as planned, very courteous delivery men! Great purchase!”
Feb 23, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TIANNA COLSTON
Love this bed!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the bed! It looks fits great on my room, looks luxurious and is sturdy!”
Feb 21, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LYNNA TREVINO
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love it!”
Oct 18, 2023
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for choosing Ashley!”
DENISE QUINTANA
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the bed. Very beautiful.”
Oct 15, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KELLY GRANILLO
Love this bed!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sturdy, beautiful, and easy to assemble ourselves. Worth every penny!”
Sep 29, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARK ROSE
WILLENBURG QUEEN BED
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“LOVE THE LOOK OF THIS BED. VERY SATISFIED WITH OUR PURCHASE!”
Sep 20, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SCHERRY JONES
Beautiful Queen bedroom set love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my Willenburg Queen Upholstered bed it’s perfect size for my bedroom”
Sep 09, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KARA LAWRENCE
Awesome bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this bed. Its much bigger than I thought. Sturdy, I am glad I picked this bed”
Jul 20, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
JESSIE HOUSTON
Love at first sight
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my bed. It’s a sturdy statement piece.”
May 30, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team.”
LESLIE SMITH
The Ambience is why.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am relaxing very well in my new bed room suite. It's peacful. I prefer to stay in bed.”
Apr 10, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
ALEXIA DEBROSSE
Willenburg
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loving this bed”
Feb 07, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
AWILDA PEREZ
Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it thank you”
Dec 06, 2022
BRASHEL WASHINGTON
Poor Quality
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The screws keep falling out and the bed falls apart.”
Dec 01, 2022
JOYCE WALLACE
Beautiful bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this bed. Headboard just the right height. Very elegant.”
Nov 25, 2022
ROSA MENDEZ
Cheap wooden slats
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I love my bed but i got it and a few days later the the wooden slat broke and the legs they need a more strong stable slat”
Jun 25, 2022
Nitin Sharma
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
AUNDRIA BANDA
Impressed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful, beautiful bed, we love it!”
Jun 14, 2022
Nitin Sharma
“ Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
SIBYL FOSTER
Cloud 9
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purchased for my Mother and all I can say is she slept like a baby!”
May 30, 2022
ANGELIQUE GIPSON
It’s okay
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It’s not as sturdy as I expected but it’s pretty.”
May 28, 2022
LISA VIERS
Elegant Bedroom Artistry with a Touch of Sleigh
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is such a beautiful piece and adds elegance to your bedroom. It's of good quality and looks amazing. The bed size is not as massive as a lot of the other Sleigh beds I've seen. It doesn't dominate the bedroom but is big enough to make its presence known. It's a nice neutral color that will go with any decor. The picture doesn't do it justice. Thanks Ashley for making such a beautiful masterpiece!”
Apr 07, 2022
SHONDRA BRYANT
Poor quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“To be honest I’m very disappointed in the quality of this product. After it was set up, I decided I wanted to move it about an inch closer to my wall. We picked up the bed & it literally came apart. The screws came out to the rails. I called your support team who told me they would send new hardware. I’m supposed to receive 2 packages & I’ve only received 1. Over the weekend I was examine the bed & realized that whatever material you’ve used to build the rails is hollow. So not only did you provide tiny screws to hold this bed together, the rails aren’t sturdy. I have already inquired about returning this product & was told there is no guarantee that I can get approval for a return. I have not slept in this bed. It is sitting in pieces in my bedroom. I’m trying my best to figure out how I’m going to be able to put this bed together & sleep in it.”
Apr 04, 2022
Gayle Galusha
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you. Please email us at reviewfeedback@ashleyfurniture.com and provide your contact information, sales order number, a copy of your review, relevant photos and our team will reach out to you as soon as possible.”
JESSICA BEAUVAIS
What I wanted
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very lovely bed, strong, sturdy. Delivery and set up was very quick. I would recommend”
Mar 31, 2022
JULEESTEVE WILLS
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. So large and elegant!”
Mar 31, 2022
VANESSA FRIESON
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My bed is absolutely beautiful! I love the look and feel ❤”
Mar 29, 2022
MICHELE CERNY
Even better in person!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed is beautiful! It looks even better in person. It’s really well made and sturdy. I’m so happy with my purchase.”
Mar 26, 2022
Kelly Insalaco
I love my new bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful sturdy”
Mar 21, 2022
REBECCA MCKAY
Poor quality
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Cheap fabric and the buttons look glued on. It was more or an oatmeal than cream color.”
Dec 14, 2021
LISA BOWMAN
Love willenbirg bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new very beautiful and sturdy.
Great purchase!”
Dec 10, 2021
ODETTE CHIECO
Beautiful headboard
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“quality at an affordable price”
Dec 01, 2021
LOGAN MUHLENBURG
Terrific terrific
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it!!!
The frame is elegant!
Comfortable! Love it love it”
Nov 18, 2021
Stephanie V
“Thank you for your feedback on your Headboard and we are glad you like it! I would also like to thank you for being an Ashley Furniture Customer.”
SAPNA SHARMA
Willenburg queen bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great bed! Got it for the master bedroom and it looks perfect in the space. Highly Recommend!”
Oct 12, 2021
SUSAN ENGEL
Gorgeous bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love this bed!!! Have been watching the price for a long time, finally went on sale, so I grabbed it!!!! Am sooooooooo glad I did!!!! Gorgeous!!!!!!!! Delivery time was sooner than expected, very easy assembly too!!! Would definately recommend buying this bed!!! You won’t be dissapointed!!!!!!!”
Oct 02, 2021
Chelsea Widner
“Thank you for your feedback on your Headboard and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
DEDRIA CARPENTER
Nice but….
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s a beautiful bed but it came dirty.”
Sep 08, 2021
TANGENIKA CHAPMAN
Willenburg upholstered bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love my bed! It looks way better in person!!”
Sep 08, 2021
AUDLINE THOMPSON
Willsburg Queen Upholstery bed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love my bed just want I needed. It looks and feels amazing!”
May 24, 2021
Taimeka Dailey
Great product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it my bed”
May 15, 2021
NAOMI SANTANA
Feeling like a Queen!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am obsessed with my bed. It’s everything I wanted—color, design, size is absolutely perfect! I feel like a Queen”
Apr 10, 2021
TAYLOR DECKARD
Made for a queen 👑
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love this bed! It’s so big and looks like it’s made for a queen. The only thing I don’t like is the color in person is different from what I was seeing in pictures which is why I give 4 stars. I think it looks a little odd with my grey room but I’m still obsessed with it.”
Mar 27, 2021
DELOIS JENNINGS
nice rails
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“i really the rails”
Mar 23, 2021
SONIA GARVEY
Not happy with the bed
⭐ ☆ ☆ ☆ ☆ (1/5)
“I don't like it, it also a very horrible color it don't go well with my room and it so much other thing wrong with it. I'm every disappointed with it.”
Mar 19, 2021
LENNET DAUGHTRY
Ok
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I like it looks nice in bed room”
Feb 27, 2021
LINDA JOHNSONLEBLANC
Sophisticated and stylish headboard
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed is a dream! Very feminine and sophisticated with a reasonable price tag.”
Feb 25, 2021
DONNA SAFRAN
Willenburg Queen Upholstered Headboard
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it!! Well made, sturdy and exactly what I expected. Never sure when you order sight unseen. The delivery and setup was smooth with no issues. I would recommend Ashley to anyone.”
Feb 11, 2021
STEPHANIE BERGSTEDT
Beautiful
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The bed frame goes very nicely in my room. The wooden slats it comes with do not seem very sturdy, but no issues so far.”
Feb 02, 2021
BRANDI THOMPSON
Beautiful Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My daughter picked this bed and when it was delivered she was super excited. She absolutely loves her new bed and never comes out of her room now.”
Jan 20, 2021
ERIN GAY
Very elegant
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s so beautiful in person. Love the feel and look of the fabric.”
Jan 17, 2021
SHANGHENG LI
Bad wood quality
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Bad wood quality”
Dec 09, 2020
JESSICA ORDONEZ
beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“absolutely stunning!”
Dec 01, 2020
BONNIE BROYLES
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love it! It’s looking so beautiful! It is the focal point in the room. It’s plush and rich and full.”
Oct 10, 2020
JOHANA MONTEJANO
Beautiful bed frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it ! looks elegant in my room I was able to assemble it in 3 hrs by myself”
May 22, 2020
SHANISE FLOWERS
Great quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Just like the picture and very sturdy.”
May 21, 2020
COURTNEE CANTY
On Cloud 9!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I LOVE my new Willenburg Headboard!”
May 16, 2020
JESSICA AMOS
Great Buy
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love the look of the bed. My only wish is that there were more support planks. 3 doesn’t seem to be enough, but I added more that I already had. I would purchase it again,”
May 13, 2020
Vanessa McIver
It's Fab
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This upholstered headboard is definitely what I'd hoped. The fabric is soft & durable.”
Feb 05, 2020
CHANE GILDON
In love with my BED!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Way more impressive in person it's gorgeous!!”
Jun 13, 2019
Sarah Burbank
FABULOUS QUEEN BED!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am so glad I bought this bed....I've wanted one for a long time and I got a good one! This bed is made very well, strong and sturdy...it takes a regular queen size mattress and box springs if your buying queen.”
Apr 26, 2019