Customer Reviews (25)
MICHAEL BENNETT
Damaged headboard
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Headboard arrived broken and I didn't want to have to repack the headboard and take it to FedEx for shipping. I opted to pay for the repair.”
Mar 14, 2025
SYDNEY GRONEMEYER
Broken pieces, 3 weeks to replace
⭐ ☆ ☆ ☆ ☆ (1/5)
“Received this with a piece of the headboard broken in half. Called customer service within 72 hours of receiving it and they said it will take 3 weeks to receive replacement part and return/refund is not an option. Unacceptable customer service for a $500 item.”
Mar 29, 2025
MARIA HA
Worth the money
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sturdy and solid.”
Jan 12, 2025
Mikee Singco
“Thank you for your feedback, Maria! We're so glad to hear that you find the headboard sturdy and solid—definitely worth the money! Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
ED HOLT
Quality headboard at a great price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I'd purchase again. Delivery and setup were coordinated in a timely fashion to my schedule.”
Jul 20, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DANIEL STILES
Awesome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product.!”
Jun 27, 2024
Mikee Singco
“Thank you for your positive feedback, Daniel! We're delighted to hear that you're enjoying your Ashley product. We can't wait to welcome you back for your future furniture needs!”
BETTY MORANTE
Queen panel Headboard
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Strong and good quality!!
I like it..!!”
May 19, 2024
Mikee Singco
“We're delighted to hear that you're satisfied with the queen panel headboard, Betty! Thank you for sharing your positive feedback. It's wonderful to know that you find it strong and of good quality.”
BIKASH SAHA
Reasonable price and good product.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Well engineered, good product.”
Apr 02, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JUAN GARZA
NICE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“NICE HEADBOARD I LIKE THE WOOD TEXTURE”
Sep 12, 2023
Satyam Sharma
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RYAN VAUGHAN
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful bed can't wait to get the rest of the set”
May 29, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team ”
CHRIS DENUE
Beautiful bed from Ashley online store
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed is perfect! Very attractive and sturdy. The headboard, when attached to the rails and footboard does not move or wiggle at all. Very pleased with the traditional yet modern clean look of this style. The only issue I had was the fact that I was sent the wrong size lock washers for assembly. I was able to acquire the right size from a friend and all was good. Great quality overall and easy to assemble.”
Apr 30, 2023
Vikas Yadav
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. ”
JOSEPH SALOPEK
Poor quality
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Poor quality. Bolt holes were covered by laminate.”
Apr 11, 2023
Prabhjot Prabhjot
“Thank you for the response. Please accept our sincerest apologies! Please let us know if you need any assistance at 866-436-3393/Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team ”
ANGEL CUETO
Loved it. :)
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loved it. :)”
Dec 23, 2022
ARCHANA HANDU
Nice sturdy bed.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I really like the bed. Easy to put together.”
Dec 14, 2022
LUC RHEAUME
Up grade
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome up grade from a full-size, loving it”
Nov 24, 2022
SHIRA ZIAS
Buyer's regret
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Headboard seems way too big and tall in comparison to the (too low) bed frame.”
Jul 30, 2022
Anjali Parmar
“Hello Shira, Thank you for your review. Please refer to your spam or inbox for an email from Ashley. Social Customer care Review Team. ”
SUSAN FALKNER
Very nice!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are very pleased with our bedroom furniture.”
Mar 02, 2021
JUSTINE CUNNINGHAM
Happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s a very good bed loving it a lot thanks so much!!”
Jun 29, 2020
NANCY BROWN
Great Quality
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We love the look. It is steady and good quality wood. There was a piece missing for assembly. There was one screw thread piece missing that is embedded in the wood.”
Apr 14, 2020
Solid and beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My first furniture purchase for new apartment. Very solid and beautiful!”
May 08, 2018
JOEL RODRIGUEZ
Comfort 100%
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice service”
Apr 13, 2025
REBECCA BRADLEY
Terrible furniture and customer service
⭐ ☆ ☆ ☆ ☆ (1/5)
“One of the legs of the footboard was cracked when I received it. After speaking with four different people, I have been unable to get it replaced. This is brand new furniture.”
Apr 26, 2025
Ian Frederick Flores
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
DONNA GORDON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 22, 2025
KRISTIN FURJANIC
Fabulous
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks fabulous in guest room”
Jul 12, 2025
CHRISTOPHER BOBBITT
Pay full price for damaged furniture at Ashley’s!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Arrived broken and still had to pay full price. Top notch Ashley’s! Your customer service team is atrocious. Shame on you.”
Aug 04, 2025
STEPHEN BRUZDA
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 11, 2025