Customer Reviews (4)
DOMINIQUE CRAWFORD
I will never purchase from Ashley Furniture
⭐ ☆ ☆ ☆ ☆ (1/5)
“An associated helped me purchase this bed online and said it did not require a foundation. It actually does require a foundation. It’s still on website saying it doesn’t need a foundation. Customer service was nonchalant and did not take accountability of anything. The customer service was so bad I returned my entire order.”
Jun 29, 2025
HANS GARCIA
Great headboard, terrible instructions.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The instructions are the classic "image may not be similar to your actual product" lazy print jobs. There are these wooden blocks that you bolt to the vertical legs that seemingly have zero purpose. My best guess is that they give you the ability to attach this king size headboard to a queen size bed but I'll never know. And most importantly, there weren't carriage bolts included to attach to my bedframe!! At least make a recommendation for the size bolts/washers/nuts I need to purchase ahead of time!”
Oct 18, 2025
JORDAN MAXWELL
Headboard with LED
⭐ ☆ ☆ ☆ ☆ (1/5)
“I literally loved this headboard because I need a nightlight… within the month the buttons BOTH on each side stopped working. I’m so disappointed that it didn’t hold up… I really loved it… unfortunately I have to recommend passing on this item…”
Dec 02, 2025
CARLA SHULMAN
Nice headboard
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The bedroom dresser and 2 end tables where delivered and assembled. I guess since the bed and frame was not included, they just leaned the headboard against the wall and left the parts and hardware in the box- so much for white glove delivery”
Oct 28, 2025
Angelbert Casido
“Thank you for sharing your feedback. We’re sorry to hear your headboard delivery did not meet expectations. If you need any further assistance, please send us an email at solutions@ashleyfurniture.com . In the subject line, state “Attention AC”, and in the body of the email include your order information. We’d be happy to help.”