Customer Reviews (11)
MATT LUSTER
Austin Tvilum Austin 8 Drawer
⭐ ☆ ☆ ☆ ☆ (1/5)
“Once received 1/2 way through putting it together, and the top panel was not drilled at all missing 20+ holes required for assembly. Useless and no answer from customer service.”
Feb 03, 2025
KRISTA DORRE
Way over priced for quality you get!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Horrible instructions and nothing was labeled or sorted!”
Mar 07, 2024
Katie Hand
“Thank you for your feedback, we understand your concern. We would like to take care of this for you. To get started, please send us an email to ReviewFeedback@AshleyFurniture.com and in the subject line please state “Attention K.H”. In the body of the email, include pictures of any damages or defects on the item, packaging, and the model number from outside of the box. For any missing or damaged parts, please provide the part number. You can refer to the assembly manual for further assistance. Thank you for choosing Ashley!”
VANESSA FRANCISCO
Great but instructions horrible
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Dresser is amazing. Love it. Instructions given were horrible. No paper instruction only 3D instructions via an app. This had 100+ pieces and took over 2 hours to build!”
Jul 22, 2023
Ju Allen
“Hello Vanessa, Thank you for taking the time to leave us a review about your order. We will pass this information on to the vendor. If you need assistance you can email us at Reviewfeedback@Ashleyfurniture.com with your order information. We will be more than happy to speak with you. Thank you!”
ROBERT AGUINAGA
No good
⭐ ☆ ☆ ☆ ☆ (1/5)
“Two drawers already fell apart terrible”
Jun 20, 2023
Anjali Parmar
“Hello, Thank you for your review. Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please let us know if you need any assistance at 866-436-3393. Thank you, Review Team. ”
EZEQUIEL ESPARZA
Zeus
⭐ ☆ ☆ ☆ ☆ (1/5)
“I like it but im missing parts for my dresser and they need to work on making sure the pieces arenin the boxes”
May 22, 2023
Anjali Parmar
“Hello, Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team. ”
LESLIE POSTON
Tidy sized dresser
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Perfect size for my space and perfect number of drawers. Plenty of room for what it needs to hold, doesn't crowd the room, and the right height for placing decorative pieces and whatnots on top. The quality of the drawer pulls and some other small details seem mismatched for the price. I'm happy with my purchase overall, but this is a $300 dresser being sold for much more. Note: VERY complex to put together. Not impossible but plan to take some time.”
Jun 19, 2022
Irfan Haider
“Thank you for your valuable feedback and I do apologize for the inconvenience caused to you .Please feel free to reach back out to us at ReviewFeedback@Ashleyfurniture.com if you need any further assistance. ”
FRANCO GIRARDI
Lousy
⭐ ☆ ☆ ☆ ☆ (1/5)
“Lousy all scratches and scuffs waiting for my full refund..”
Mar 31, 2025
JESUS CASIANO
Ikea quality; drawers don't pull out completely
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I'll say that it's standard ikea furniture quality. Nothing special. It does look nice but I have one huge issue. The drawers don't open all the way. They open more than half but I still have about 6 inches of drawer not able to pull out completely. I guess it's usable. Too late to return now that i out it all together.”
Apr 17, 2025
RON ADDEO
8 draw dresser
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“not to hard to build, sturdy and looks great. im happy with this purchase”
Jun 20, 2025
TRINA WYSE
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Aug 06, 2025
SHAWN ROBINSON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My daughter loves it i would recommend it to anyone”
Aug 14, 2025