Customer Reviews (8)
KAREN PASCOE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the platform bed. It is well made and looks great in my room!”
Apr 28, 2025
HOPE FARLEY
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable bed. Not to soft and not to hard”
Mar 06, 2024
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TOBI NIELAND
New bed frame.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I like the look. Wasn’t too difficult to assemble. One of the tree branch panels was broken and discolored.”
Feb 15, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
TAMARA OLIVER
Satisfied, customer
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it, assembly wasn’t too bad, second person is needed to help. Looks beautiful and not made in China.”
Apr 15, 2023
Manish Giri
“Hello Tamara Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
STEPHANIE RUSSELL
Good, but could be better.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I really like this frame. Seems to be fairly sturdy, and it’s pretty. My only complaint is the screw covers won’t fit (they are too big for the holes) and so you see the ugly screw holes.”
Jan 29, 2023
Julie Allen
“Please send pictures of the damages/defects to Reviewfeedback@ashleyfurntiure.com, with a brief description. In the subject line, please provide the following: Order number, and Full name listed on the account. Please include in the email, if you'd like a discount to keep as it is, a replacement, refund by returning, or simply just need parts, if available. If it is parts that is needed, please include the part number from the owner's manual. We will then submit the request to the specialist, for this item has special processing. Then, once the information has been submitted to the specialist, within the next 3/5 business days you'll be contacted by the specialist, via email, checking your spam folder. Looking forward to hearing back from you. Thank you, Review Team ”
MICHELE HERNANDEZ
Very chic platform bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super cute...just as pictured! Perfect for a small space too. Good quality and easy to put together.”
Mar 13, 2021
ELIZABETH KAVANAGH
Oversight in description.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Description for bed should mention that the "tree branches" in headboard design are plastic. We were a bit shocked when we opened the box. My daughter needed the bed right away for her new apartment so we kept it. Otherwise, it is a very attractive bed. Just a little disappointing.”
Dec 07, 2020
CLAUDIA RAVASCHIERE
Terrible Shoddy Poorly Made Do Not Purchasr
⭐ ☆ ☆ ☆ ☆ (1/5)
“This bed frame can barely be called “furniture” It is so poorly made. I provided photos and they speak for themselves. The Customer “ Service” was zero. I purchased from Ashley furniture previously, but will never do so again”
May 07, 2025