Customer Reviews (5)
TRAECY KIEFFER
Everything correct
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This box everything was correct”
Mar 31, 2025
MARY LEEVANG
Great platform bed frame
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great bed frame for platform bed. Just what my daughter wanted. Straight forward assembly. Does give off smell for a while.”
May 12, 2024
Ian Frederick Flores
“Thank you for taking the time to share your feedback on the Baxton Studio Bed Box. We appreciate your honest review and are pleased to hear that you're generally satisfied with your purchase. Your feedback is invaluable to us as we continually strive to enhance our products and customer satisfaction. Thank you again for choosing Ashley.”
Patrick Brown
TERRIBLE
⭐ ☆ ☆ ☆ ☆ (1/5)
“SO MANY BROKEN PIECES
The ordered arrived quickly which is fantastic. However the headache began once I began to assemble the bed. There are so many broken or cracked pieces to the bed. I can’t even put the doors onto the shelving because of the cracked tracks. When I called Ashley customer support they were no help at all. They quoted nearly 2 weeks just to get information on what my next step is. This is not included, fingers crossed, the replacement pieces for all the broken parts. This is the WORST customer support I have ever experienced. If you want a bed frame you can use within two weeks of its arrive then DO NOT waste your time on this one.”
May 03, 2025
MAKENA SHAW
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
May 18, 2025
Christopher Barbagallo
Bad customer service
⭐ ☆ ☆ ☆ ☆ (1/5)
“I cannot assemble the bed or anything in box 3 bc components in box 1 AND box 2 were damaged in shipment. I called immediately and have yet to get any kind of resolution. It's been 2 weeks!!”
Jul 18, 2025