Customer Reviews (18)
JAMES DENARO
good for a queen mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is a nice platform bed the only thing is one side is open and the other has the draws.”
Jan 08, 2025
Demberlyn Bacubac
“Thank you for your feedback! We're glad to hear you like the platform bed. We appreciate your note about the design, and we'll keep it in mind for future improvements. If you have any further questions or concerns, feel free to reach out!”
EWAN MCGRORY
Lazy craftsmanship
⭐ ☆ ☆ ☆ ☆ (1/5)
“Pieces are not correctly sized and do not fit together neatly. Bed slats are too long to fit into the frame, manual cuts with a saw must be made.”
Feb 07, 2025
MANUEL PEREZ
Good for the money
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Some of the holes did not align and directions were vague. Besides that feels and looks solid.”
May 27, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
DEBRA MORRISON
Great items are Ashley Furniture 👏. Thanks
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The platform beds is really great for my grandchildren and guest. I love the three drawer storage. I made a great choice. Thanks Ashley Furniture your items are great.”
May 12, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
KATE MCCAHILL
Just OK
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“This bed is okay. It took about two hours to set up, and the drawers are tiny - I had to laugh when I saw just how tiny. That said, the bed shipped quickly, and we needed a queen-size platform bed fast. Quality mediocre.”
Apr 23, 2023
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
AMBER BARRY
No hardware
⭐ ☆ ☆ ☆ ☆ (1/5)
“There’s no hardware in the box to make the bed. I may revise once I am able to connect with someone to get the parts we need.”
Apr 03, 2023
Sachin Singh
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team”
KAYLEE ANDERSON
Ehh, not necessarily worth it.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Hmm. Cute bedframe but was disappointed there was only 3 drawers as I was under the impression there was 6. I should’ve clarified so partly my fault. Aside from that, it was very difficult to build as not a single piece had a label on it. The screws & nails came all thrown together in a bag with no labels or separation. The drawers are a pain and don’t sit perfect even though they’re put together correctly. I don’t know that I’d pick this specific bed frame again.”
Feb 16, 2023
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team”
PAMELA DREXLER
Looks great, and as pictured
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Box arrived and we were concerned that the bed frame would be damaged, but with great styrofoam, ackaging t was in perfect shape.
Easy to put together, although the drawers took a couple of rounds to fit the drawer bottom into the slots of the drawer frame.
Looks awesome!”
Feb 03, 2023
DANICA PAPADOPOULOS
I need handy man to instal it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Do you have person that can instal it”
Feb 02, 2023
TERRI COHOE
Impressive looking frame.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very nice and sturdy. The 3 draws are perfect. It looks great. Only one thing, upon delivery a screw (bolt) was broken and missing a couple of screws. We bought more because it's the holiday time and I needed my frame up. Other than that, I love my bedframe.”
Jan 10, 2023
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
KENNETH BRADEN
Unsure at first, but turned out very good
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice bed. There is one part on the directions that is confusing about the bracket, but once they whole bed was built it squared up. It didn’t square up until the slats were screwed in.
But nice solid wood look. Needed storage and will work great. Thanks”
Jan 07, 2023
ARLENE AMPELOQUIO
Very good 👍
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bed is spacious and sturdy. Mattress is very comfortable. Love this buy. Recommended.”
Aug 11, 2022
ASHLEY HUBBARD
Not impressed. Too big for its size.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“It’s a decent frame. But I’m concerned how this frame is supposed to be a queen when there is a solid 2 inches at each end and on the side.”
May 05, 2022
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
Prabhjot Prabhjot
“Hello Ashley H. on 6 may 2022 we reached out to you due to your experience. We would still like the ability to assist you. Please send an e-mail to ReviewFeedback@AshleyFurniture.com with your sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. ”
Prabhjot Prabhjot
“Hello Ashley H. on 6 may 2022 we reached out to you due to your experience. We would still like the ability to assist you. Please send an e-mail to ReviewFeedback@AshleyFurniture.com with your sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. ”
KAI WEEDENCARLOCK
Decent stylish bed frame
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The bed is easily out together but the front coverings for the drawers is hard to get on and easily just falls off. The frame is creaky but that might just be how new it is too. I do love the color and style of it. My queen size mattress is a little smaller than the frame so I can see some of the wood pallets even with my mattress on top. Definitely comfortable and good purchase for the price.”
Jul 12, 2021
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
Niranjan K
Item not good
⭐ ☆ ☆ ☆ ☆ (1/5)
“Storage box was damaged and product was very delicate. No good support or tracking email too”
Apr 12, 2025
JACOB RIESSER
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 13, 2025
JOYCE JARVIS
Terrible customer service
⭐ ☆ ☆ ☆ ☆ (1/5)
“Product came damaged, can’t fully put it together and have no received a call back to replace
Broken parts”
Mar 09, 2025
Viggo Tafao
Showed up damaged
⭐ ☆ ☆ ☆ ☆ (1/5)
“CAME DAMAGED!
The product we received had deep scratches on the front of the bedframe and the screw holes had obviously been reused. I am not able yet to call this company since it is past business hours but I am appalled that they would send me a product that is damaged and is not even close to an acceptable quality. I expect some sort of response and compensation because this is just unacceptable. My wife and I have been waiting for this product for over a week just for it to show up in such bad condition we can’t put it together to be able to sleep on a bedframe.”
Jul 13, 2025